Professional Summary

• Senior QA Analyst with 8 years of IT experience, focus on Manual and Automated testing of Products, Web based applications, Client-Server applications, Web service testing.
• Adept in Automation testing with 4 Years of experience using Selenium Webdriver with Java.
• Exposure in Automation Framework Designing, Executing and maintaining automated test scripts.
• Extensive domain knowledge on Finance/Payments.
• Experienced on Agile methodology to understand Scrum, Sprint work.
• Extensive experience in TDD automation framework using Webdriver TestNG.
• Adept knowledge in Mobile testing Android , I phone and Blackberry.
• Extensive experience in Release Management, Build Deployment Process.
• Extensive working experience in Functional, User Interface, Retesting, Regression, System Testing and Backend Testing.
• Data preparation, Test execution, Defect tracking and Risk analysis.
• Extensive experience in Requirement Analysis, Test Estimation, Test Plan, Test
• Performed Data driven test for testing the application with multiple set of data using QTP.
• Experience in developing automated test scripts using VBScript in QTP.
• Exposure in QTP automation tool.
• Exposure in Bamboo tool for Continuous Integration with Maven build repository server.
• Exposure in Ant build tool.
• Expertise in testing SSIS Packages SQL Server Integrated Services .
• Experience in Web service testing using Soap UI.
• Extensive experience in supporting UAT and testing in Preproduction Environment.
• Adept in setting up the Test Environments and Test data.
• Extensively involved in Troubleshooting and Root Cause Analysis by analyzing the server logs.
• Performed defect logging and tracking using defect management tools like QC 11 or HP ALM and Jira.
• Well versed with database concepts and experience in using SQL statements for data validations.
• Proficient in testing on applications like Web, IVR, Extranet, Real-time payments posting, Recurring Daemons and Crystal reports, Email notifications of One Time, Recurring and Mobile payments.
• Hands-on Team Leader with strong focus on Documentation, Communication, Process and constant improvement
• Highly efficient in Complex, Dynamic, Onshore-Offshore project environment.

Technical Skill Set:

Confidential

Role : Senior QA Analyst.

Project Description

Confidential is a front end solution for the customer care to contact the customer for further actions. It includes Collections desktop, Fraud desktop, Investigation desktop, Customer care desktop. Collections Operations is responsible for contacting Customers with delinquent credit card accounts in an attempt to negotiate optimal payment arrangements and minimize credit losses. The CCD applications handle inbound, outbound facilities and payment options.

Responsibilities

• Manage concurrent projects and assure the quality of software during the SDLC in BarclaycardUS agile environment.
• Attend Sprint planning meeting with product users and developers.
• Attend daily Scrum meeting and update the status to the team.
• Attend Grooming sessions to discuss on upcoming stories and estimate the effort for QA.
• Participate Retrospective meeting and discuss on what went well and what went wrong in last sprint.
• Write and execute functional test cases for the stories in Quality centre.
• Discuss and clarify the business requirements with Product owners.
• Condition the accounts in TSYS and prepare the test data for testing the CCD applications.
• Validate backend and ETL processing by conditioning data and analyzing the migration of customer data through all database layers.
• Use Control-m to validate job flow that invokes batch files, file transfers, and stored procedures for data migration.
• Validate web service calls in XML format using SOAPUI when access to the front-end is not available for immediate testing.
• Raise and assign defects in Quality center and retest the fixes.
• Verify the data flow to other desktop applications like customer care, fraud desktop, investigations, etc.
• Participate in Test Strategy and Risk Reviews with QA Stewards by providing test tactics and scenarios that could not be naturally simulated due to environment or data constraints.
• Review feature requirements and design documents early in the project to provide feedback that assists in determining the actual scope and feature release schedules.
• Identify and communicate any risks to the project team during QA manual and regression testing, production, and integration testing.
• Assist in the mentoring of new testers on systems and processes necessary to achieve successful high quality deployments.

Environment: CCD, Quality Center, SQL Server, TSYS, SOAP UI, Control-M

Confidential

Role : Senior QA Analyst.

Project Description

Confidential is an application that provides options for paying utilities, retailers and mortgage companies electronically. Confidential Interfaces different mode of accepting payments are Extranet, Internet, Interactive Voice Response IVR , Posting Process Backend Process for Settlement Confidential has been customized to accommodate more than 500 Client's requirements.A client can choose to have WU charge a fee directly to the consumer and brand everything as Western Union or they can brand the service as their own and decide whether to charge a fee to the consumer.

Responsibilities

• Create test scripts in TestNG framework using Java with Selenium Webdriver for regression test and maintain the same.
• Check in the code into SVN.
• Prepare common Methods while designing the framework.
• Attend the Project Kickoff Meetings PKM with PM and Dev and understand the requirements.
• Prepare the estimate for the PKM attended and share with Leads.
• Create the test plan in QC by referring to the BRD.
• Set up the test plan review meeting with Dev and PM and explain the test scenarios/cases in QC.
• Coordinate and follow up with developers for timely resolution of issues/bugs.
• Logging and Tracking defects using HP ALM.
• Identify and track defects while effectively coordinating efforts with developers or responsible parties to ensure defect resolution. Provide analysis and data for use in debugging.
• Test DTS, SSIS packages to Import/Export of data.
• Perform backend testing, Setup SQL databases and test installation scripts to verify that database requirements are met besides confirming that certain db objects, stored procedures, tables, views etc. are created.
• Actively pursued testing production hot-fixes for critical production issues.
• Perform testing on applications like Web, IVR, Batch processing, Real-time payments posting, Recurring Daemons and Crystal reports, Email notifications of One Time, Recurring and Mobile payments.
• Troubleshoot the issues with set up of applications or other setting issues.
• Responsible for deploying code setup of QA and UAT environment
• Timely Escalations to the management's notice for any major/blocking issues.
• Involved in handling the Production Issues and preparing RCAs for the issues reported.
• Interaction with onsite coordinators, Dev and PMs for clarifications or other needs.
• Prepare Daily status and send to the onsite co-ordinator.

Prepare and maintain documents such as test environment sheet, metrics sheet, RCA doc, sign off doc, readme doc.

Environment: Eclipse, TestNG, SVN, MS SQL Server 2008

Confidential

Role : Software Test Engineer

Project Description:

Confidential sells the equipments through dealer network. But exceptions to this model are the National Accounts and the Government Accounts. Companies like Hertz and United Rentals deal with Bobcat directly are categorized as National accounts. They are given special rates and discounts because of the volume of sale. The Government accounts are the Government agencies like the U.S Army and the department of Labor who deal directly with Bobcat. The current process for National and Government account order processing is manual. This Project outlines the requirements for automating the order processing for these accounts using the existing infrastructure dealer's use.

Responsibilities:

• Performed Manual and Functional testing to test the functionality of the modules.
• Worked in Agile methodology that includes QA planning execution in Sprints, Participation in the Scrum Sprint review/retrospective
• Worked with Users and Business Analysts to define and design test scenarios and test data.
• Ensured that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues.
• Created and executed test scripts in Junit framework using Selenium RC and reported the result.
• Prepared the test plan and test design document based on the requirement.
• Involved in functional testing, database testing regression testing.
• Raised Defects into Jira and tracked the same.
• Participated in weekend reviews with team members.
• Communicated test progress, test results, and other relevant information to project stakeholders and management.

Environment: ASP, MySQL, XML-DOM, HTML, CSS, JIRA

Role: Software Test Engineer

Project Description:

Confidential a profit sharing travel portal. It can be used to book flights, hotels, cars and buses. The main advantage of this site is that we can invite our friends to this portal and we will get money whenever they book bus ticket, flight ticket, hotel rooms or cars through this portal.

Responsibilities:

• Performed Manual and Functional testing to test the functionality of the modules.
• Worked in Agile methodology that includes QA planning execution in Sprints, Participation in the Scrum Sprint review/retrospective
• Ensured that testing activities allow applications to meet business requirements and systems goals, fulfil end-user requirements, and identify existing or potential issues.
• Developed VB scripts for automating the testing procedure using QTP.
• Developed Automation Framework like Data Driven, Keyword Driven and Modularity Driven in QTP.
• Developed Descriptive Programming, Environmental Variables, Startup Script, Driver Script, and Utility Functions in QTP.
• Automated the Database Testing in QTP, using ODBC connectivity and SQL, to query the Database.
• Used Quality Center as the test repository and used it for executing the test cases and scripts and logging generating various reports and graphs for further analysis.
• Maintained Test Matrix for the latest test results information.
• Created detailed periodic status reports for senior management to keep them posted on the progress of implementation.
• Used Quality Center for bug tracking and reporting, also followed up with the development team to verify bug fixes and update bug status.
• Attended periodic meetings, teleconferences and led discussions on problem resolution.
• Communicated test progress, test results, and other relevant information to project stakeholders and management.

Environment: QTP, ASP, MySQL, XML-DOM, HTML, CSS, JIRA

Confidential

Role: Software Engineer

Project Description:

Confidential is a software package that allows a clinic to be virtually paperlessConfidential includes most or all of the details that a clinician would expect from an electronic medical record software. It goes beyond and gives the physician better control and input towards the business aspect of the clinical practice. It provides access to information at the point of care. It also allows clinicians to electronically enter patient encounter which leads to proper and better documentation. Overall, it improves patient care and financial collections.

Responsibilities:

• Participated in Business/Development meetings to Understand Meaningful Use requirements.
• Preparing Test Plan, Test Conditions, Test Data test cases for the application to ensure 100 requirements and test coverage.
• Performed several tests like acceptance testing sanity testing for accepting the build.
• Integration testing was done to ensure data processing, interface validity and proper communication among components of each application
• Testing Mainframe applications and InfoPath forms in share point
• Involved in testing Member, Provider, Claims Processing, Authorizations, Contracts and Benefits.
• Knowledge in relational database concepts like Tables, Primary and foreign keys, Views and Referential Integrity.
• Proficient in the data manipulation using SQL for the retrieval of data from the relational database inner joins, outer join, group by, order by etc.
• Defect logging, defect tracking, verification closure activities using Quality Center and following up with the developers and team.
• Attended project meetings, release meetings, and QA status meetings

Environment: Java, J2EE, SERVLETS, SQL Server, QC.