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Qa Tester Resume Profile

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SUMMARY:

  • 9 years of Professional IT Software Development experience in Analysis, Development, Testing and Integration of software applications including 5 years of Documentum Applications, in Pharmaceutical, Finance and E-commerce applications with n-tier architecture.
  • Extensive experience in Documentum system sizing, installation, upgrade and migration, administration, performance tuning, optimization, development for an enterprise document management system and web content management.
  • Hands on experience with DQL, IAPI, Docbase-Scripts, DFC, DMCL, BPM, BPS, WDK, TBO, SBO, Process Builder, Forms Builder, Taskspace, Business Activity Monitor BAM ,Process Analyzer, Process Integrator, Documentum Application Builder, Documentum Administrator, Composer, Web publisher-WCM, Webtop, Site Caching Server-SCS, SCS Deployment, Full Text Index Server FAST , CAPTIVA - Input Accel, Brava, xCP and Xplore.
  • Installed, Configured, Administered, Upgraded and Maintained Documentum 5.x, 6.x,7.x to meet client requirements.
  • Installed various Documentum server for Windows, Solaris, AIX, HP Unix, Red Hat Linux environments
  • Expertise in Configuration, Installation, Migration and Maintenance of Documentum eContent Server and client components.
  • Experience in building WDK applications and configuring and customizing Web Publisher, Webtop, Task space and Desktop Client.
  • Experience in creation and management of users, groups, roles, ACL's, Alias Sets, Workflows, Lifecycles and complex Virtual Documents using Documentum Administrator, IDQL, IAPI, Workflow Manager, Application Builder, DFC, and Virtual Document Manager.
  • Creation and Installation of DocApp applications using Application Builder and DocApp Installer.
  • Interacted with the users in resolving technical issues pertaining to the applications and the server.
  • Working knowledge with Application Servers BEA WebLogic, WebSphere and Tomcat.
  • Good Exposure with 21 CFR Part 11 of FDA, validation on Electronic Global repositories for pharmaceutical client. Executed IQ, OQ and PQ scripts.
  • Experienced in using Quality Center, RQM, Clear Case, IBM Rational Manual Tester 7.0.1.2, Test Manager, IBM Rational Clear Quest 7.0.1, Quick Test Pro and MS Office for creating Test Plans and Test Cases.
  • Ability to learn quickly in work environment, excellent communication skills, productive interpersonal skills, problem solving skills and willingness to work on 24X7 support teams.

TECHNICAL SKILLS:

Documentum Suite

Documentum Content server 7.0/6.7/6.5/5.3,Documentum Administrator 7.0/6.7/6.5/5.3, Workflow Manager, Virtual Document Manager, Desktop Client 4.2/5.2, Intranet Client 4.3, Webtop 6.5/6.7, WebCache 4.3.1, Documentum Site Caching 6.5/6.7, Web Publisher 6.5/5.3, DQL, Server API, Auto Render Pro, Developer Studio 4.3, Documentum Application Builder 6.5, RightSite Server 4.3.3, DFC 7.x/6.x/5.x, WDK 6.7/6.5/5.3 and Taskspace.

Markup Languages

XML, XSL, HTML, DHTML, CSS

Programming Languages

C, C , VC , Java, JSP, JavaScript, Visual Basic, ASP.Net, JSP

IDE

NetBeans 4.0, Jbuilder 4.0, Eclipse

Application Servers

Apache Tomcat , BEA WebLogic, IBM WebSphere

RDBMS

Oracle 8i/9i/10g/11g, MS-Access 2000, SQL Server 2005/2008

Platforms

SUN SOLARIS, UNIX, AIX, WIN NT/2000/2003/2008, LINUX, SHELL SCRIPTING

Testing Tools

IBM Rational Functional Tester RFT8.2 , JIRA, Selenium 2.0, HP-ALM, HP-Quality Center, QTP, Test Director, BugZilla

PROFESSIONAL EXPERIENCE:

Role: Senior Documentum/Captiva Consultant

Responsibilities:

  • Involved with customers in requirements gathering, designs and analysis and environment setup for the project.
  • Installation, Upgrade and Maintenance of Content Server 6.5/6.7 SP2 on the Windows 2008 servers in all the environments Dev, Test, Stage and Production. The Upgrade of Content Server was 6.5Sp2 to 6.7Sp2
  • Involved in applying patches on Content Server on all environments.
  • Created the custom Workflows Lifecycles according to the business requirements.
  • Created and managed Groups, Users and ACL's on a daily basis using Documentum Administrator.
  • Created users, groups, access control list's ACL's and object types using Documentum Query Language DQL and Application Programming Interface API's on Documentum Administrator.
  • Performed regular maintenance work on both the Docbases including clean up and deletion of orphaned files, ACL's and object types.
  • Created builds for different environments Dev, Test, Stage and Production.
  • Regularly involved in resolving the incident tickets opened by the users.
  • Involved in writing DQL's API's.
  • Involved in developing TBO's and SBO's using Business Object frame work.
  • Customization of Webtop for various components as per the business requirements.
  • Implemented and configured the scanners owned with Captiva the image capture software selected for their document imaging solution.
  • Configured scanners owned by the County with Documentum software using Captiva / InputAccel.
  • Created Solution Design Document, Architect diagrams and Flow diagrams. Contributed in creating user and administrator guides for end users.
  • Worked closely with the WebLogic and Oracle database teams for fixing the issues and setting up the monitoring on the system.
  • Leading Documentum Migration Project from 6.5 Sp2 to 6.7 Sp2
  • Analyze the existing Imaging system and prepared documentation for the upgrade from IA 6.1 to IA 6.5 SP1.
  • Manage scanning and indexing functionality for clinical and safety source documents.
  • Designing and developing the process using Capture flow designer.
  • Designing Automation and streamlining of existing business processes.
  • Working with Batch indexing, watermarking and automated barcode detection.
  • Working with senior management, Business Analyst on project development, requirement-gathering meetings with clients, and sharing project status.
  • Setting up Documentum Infrastructure and installation.
  • Coordinating with Vendor for issues
  • Providing guidance on resolving critical production issues and bugs in the system.

Environment: Documentum content server 6.5 SP2/6.7 Sp2, Captiva InputAccel 6.5SP1, eInput, PrimeOCR, IAExplorer 6.5, Eclipse, Composer, weblogic 11g, Forms Builder, Process Builder, Captiva InputAccel, Task Space, Oracle 11g, Windows 2008,Webtop,DFC,DQL,API,Xplore1.3,Java and JNBridge.

Confidential

Role: Documentum Consultant Developer/Administrator

Responsibilities:

  • Interaction with Business Users, System Administrator, Database Administrators and Stakeholders to carry out the implementation of Upgrade.
  • Migration of content using Exelon Bulk Loader Utility.
  • Perform Technical troubleshooting and provide fixes.
  • Rotate on-call duties to support 24 X 7 operations of Mission Critical applications.
  • Responsible for ensuring timely resolution and closure of cases to ensure customer satisfaction.
  • Ensure proper production support installation and release notes are submitted for software modifications.
  • Responsible for the management and administration of all training and testing environment used in support of information systems.
  • Set up and manage content storage areas.
  • Monitored the database disk space for different servers.
  • Prepared Scanner user training Guide for Captiva Input Accel for Documentum.
  • Compiled scanner function verification with Captiva InputAccel.
  • Created Remedy request for install support, resolved software load issues.
  • Verified Captiva Software on hand
  • Developed Scanner configuration guide.
  • Prepared scanner set up checklist.
  • Implemented and configured the seven scanners owned with Captiva the image capture software selected for their document imaging solution.
  • Configured seven scanners owned by the Bank to work with Documentum software using Captiva / InputAccel.
  • Upgrade of Inputaccel modules like Scan plus, Index plus, Rescan plus, OCR, Multi, Image Enhancement and ODBC Export etc.
  • Upgrade of Captiva Inputaccel 6.5 sp2 to 6.5sp3 in all the environments Dev, Test, Stage and Production.
  • Providing support and maintenance to any Docbrokers, App Servers, Provide Job setup, scheduling and log file cleanup.
  • Involved in development of Test Plan and Test Cases for Unit Testing, System Testing and User Acceptance Testing UAT of Documentum 7.0 Product Suite.
  • Analyze and Identify Impacts on Application Interfaces as a result of Upgrade.
  • Setting up/configuring HA environment for Content Servers.
  • Involved in Installation, Configuration and administration of Documentum Content Server 6.7SP2/7.0, Xplore 1.3, and Interactive Delivery Services a.k.a site caching services SCS to the Source and Target host, Advanced Document Transformation Services ADTS .
  • Involved in developing Requirements Document, Technical Specifications and the Installation Plan for Upgrade of Documentum 6.7 SP2 to Documentum 7.0.
  • Responsible for planning, setting up, and maintaining the infrastructure for the Documentum-based Enterprise Content Management System.
  • Development of DQL and API scripts.
  • Creation of forms using Forms Builder and integration of those forms into workflow and Taskspace application
  • Strong knowledge and implementation experience on Retention Policy services.
  • Customizing Webtop application using wdk and DFC frame work.
  • Maintain the documentation for all the Documentum related issues
  • Maintain the Documentum issues and related logs from time to time.
  • Creating the scripts for automating the ACL's after user import through LDIF.
  • Responsible for Daily checks for different servers.
  • Preparing Monthly Reports for Availability, Diskspace and No. of tickets closed.
  • Involved in doing different Change Controls.
  • Developed and provided training to groups with using the Documentum software and applications.
  • Used xCP for TaskSpace configurations

Environment: Documentum e-Content Server 6.7/7.0, xCP, Webtop 6.7 SP2, WDK , Documentum Administrator, Process Builder, Composer, Oracle 11g, Java, XML, JavaScript JSP, DQL, ADTS , RM RPS, Xplore1.3, Tomcat7.0.33 , Captiva InputAccel, Documentum CTS,UML,XML, Windows 2008 Server R2, MS office products.

Confidential

Role: Documentum Consultant Developer / Administrator

Confidential

  • Corporation is one of the nation's largest electric companies with more than 18 billion in annual revenues.
  • Confidential family of companies includes energy generation, power marketing, transmission and energy delivery. The project EPG Documentum 6.7 Upgrade and BSC Documentum 6.7 Upgrade involved upgrading the EDMS Electronic Document Management System which is being used by Exelon to store, manage and organize electronic documents and assets. The EDMS system comprised of EMC's Documentum Product Suite which is upgraded from Documentum 6.5 to Documentum 6.7. The Document Management system is integrated with multiple Application Interfaces used by Exelon.

Responsibilities:

  • Developed and deployed Java solutions per business user requirements.
  • Created registered tables, users, groups, access control list's ACL's and custom objects and object types using Documentum Query Language DQL and Application Programming Interface API's on Documentum Administrator.
  • Customized WebTop and configured workflows, document lifecycles, document definitions, and ACL templates, etc.
  • Installation, Upgradation and Maintenance of Content Server 6.7 on the Windows 2008 servers in all the environments Dev, Test, Stage and Production.
  • Upgrade of Content Server 6.5 to 6.7 and other client and developer tools.
  • Created workflow templates using workflow manager for routing documents to meet the business process.
  • Created process workflows to automatically promote test-sheet files to next user in workflow cycle and to the next state in their lifecycles.
  • Created Jobs and associated them to the custom developed methods.
  • Installed Docbase configuration archives and dumped Docbases.
  • Configured WebTop to incorporate Actions, Tabs, Properties, and Links.
  • Wrote shell scripts to monitor content server, application and database layers.
  • Designed and implemented object model and registered tables.
  • Developed and migrated TBO and SBO's.
  • CAPTIVA component installation designing of workflow-process to integrate with DOCUMENTUM.
  • Customized existing components and created new components using DFC and WDK.
  • Conducted unit and system application testing.
  • Coded DQL queries for routine job methods.

Environment: Documentum Content Server 6.5/6.7, Captiva InputAccel, BAM, Process Integrator , Process Engine, Process Builder, Process Analyzer, Retention Policy Services, Documentum Composer, Webtop 6.7, Tomcat, DA, DFC, Windows 2008 Server, Oracle, DQL, API, DTS,Xplore1.2.

Confidential

Role: Sr. Documentum Consultant

The project requirement was to streamline and simplify the process of storing, sharing and retrieving critical research documents. Role based security for documents along with customizing the existing set up as per user requirements were implemented. The project also involved in migration.

Responsibilities:

  • Gathered requirements and converted requirement specifications into Design requirements for the development team.
  • Developed Customized web interface with Webtop 6.5 SP2,
  • Migrated four existing PC-DOCS libraries into Documentum
  • Created Documentum document types to capture the existing PC-DOCS information
  • Developed customized, web-based applications based on Documentum s Webtop application and provided the same functionality as existing PC-DOCS applications.
  • Extracted the Data and Documents stored in PC-DOCS applications and loaded the extracted data and documents into Documentum.
  • Configured seven scanners owned by the Bank to work with Documentum software using Captiva / Input Accel.
  • Using Composer Process Builder in creating Objects, Document LifeCycle, ACL/Permission Set and Process Workflow as per the requirements
  • Created and modified various Users, Groups and ACLs depending on business requirements using DA, DQL and API's.
  • Implemented and configured the seven scanners owned by the Bank with Captiva the image capture software selected by the bank for their document imaging solution.
  • Prepared scanner set up checklist.
  • Developed Scanner configuration guide.
  • Verified Captiva Software on hand
  • Created Remedy request for install support, resolved software load issues.
  • Compiled scanner function verification with Captiva InputAccel.
  • Prepared Scanner user training Guide for Captiva Input Accel for Documentum.
  • Developed and provided training and training materials to a small group of Bank users on the use of new web-based Documentum applications.
  • Developed and provided training to a small group of bank users approx. 20 on the proper operation of the scanners with the new Documentum software.
  • Responsible for supervision and assignment of tasks for team members.

Environment: Documentum e-Content Server 6.5 SP2, Webtop 6.5 SP2, Composer, Process Builder, Tomcat, Oracle 10g, Windows 2008 server, DA 6.5 SP2, , DQL, API, MS office products , Visio, Captiva / Input Accel 5.2.

Confidential

ROLE: Documentum Specialist

The project requirement was to streamline and simplify the process of storing, sharing and retrieving critical research documents. Role based security for documents along with customizing the existing set up as per user requirements were implemented. The project also involved migration from Documentum.

Responsibilities:

  • Migration of Documentum Suite 5.3 to Documentum 5.3 SP3, e-Content Server 5.3 to Content Server 5.3.
  • Installed and configured Documentum Webtop and Web Publisher.
  • Customized Webtop features like Search, Inbox, Check-in page and UI by developing custom JSP and XML tags using WDK 5.3 SP3 and DFC 5.3 SP3.
  • Created users, groups, ACLs, custom objects and object types using DQL and API on Documentum Administrator DA
  • Implemented workflows and lifecycles using Documentum Application Builder DAB and Workflow Manager.
  • Created Custom Login page for various Web Clients.
  • Created Site Publishing Configuration to specify source site, target site and target directory on the Application Server
  • Created Web Publisher Editor Templates including XML Component Templates, Rules Files and XSL Presentation Files using Web Publisher 5.3 SP3.
  • Developed applications using Business Object Frameworks BOFs both Type Based business objects TBOs and Service Based business objects SBOs to implement business logic.
  • Involved in regular maintenance work on multiple docbases, including cleaning up and deletion of orphaned files, ACL's and object types.
  • Timely backing up of docbases.
  • Responsible for troubleshooting the problems with configuration issues and issues related to development

Environment: Documentum 5.3 SP3 suite, eContentServer 5.3 SP3, Documentum Administrator, WebLogic Application Server 8.0, PDFaqua, DQL, API, DAB, , WDK 5.3 SP3, DFC 5.3 SP3, Webtop 5.3 SP3, Web Publisher 5.3 SP3, Java, JSP, XML, XSL, UML, Microsoft SQL Server 2003.

Confidential

Role: QA Tester

Description: This module takes care of admin role access levels. The admin role consists of creating new user, linking new user to database, modifying user's access level, deleting or disabling user access levels temporarily or permanently. This module has other features as creating new groups and new functions and linking to the database.

Responsibilities:

  • Analyzed the System Requirements specification from the client
  • Executed the smoke test scenarios' to accept the build
  • Prepared Test Scenarios
  • Prepared Test Cases for module, integration and system testing
  • Prepared Test Environment to execute the test cases
  • Reviewed the Test Cases prepared by team members
  • Performed System testing, Regression testing and Functionality testing.
  • Reported the Issue and logging the defect Quality Center.
  • Gave mandatory information of a defect to developers in order to fix it
  • Prepared daily Summary Reports and weekly reports
  • Communication with the Test Lead / Test Manager and clients
  • Conducted Review Meetings within the Team

Environment: Java, Quality Center, Citrix, Oracle, Win 2000, Visual Source Safe 6.0, Quality Center.

Project 2: TLM - Transaction Lifecycle Management

Description: This module takes care of admin role access levels. The admin role consists of creating new user, linking new user to database, modifying user's access level, deleting or disabling user access levels temporarily or permanently. This module has other features as creating new groups and new functions and linking to the database.

Responsibilities:

  • Analyzed the System Requirements specification from the client.
  • Executed the smoke test scenarios' to accept the build.
  • Prepared Test Scenarios.
  • Prepared Test Cases for module, integration and system testing.
  • Prepared Test Environment to execute the test cases.
  • Reviewed the Test Cases prepared by team members.
  • Performed System testing, Regression testing and Functionality testing.
  • Reported the Issue and logging the defect Quality Center.
  • Gave mandatory information of a defect to developers in order to fix it.
  • Prepared daily Summary Reports and weekly reports.
  • Communicated proactively with the development team, database administrators, and help desk representatives in the process of identifying, reporting and fixing problems. Used in-house application Tracker to log problems and verifying the fixed ones.
  • Set up test environments and database connections and conducted full regression testing against Windows platforms Windows XP / 2000 Server / Server 2003 .

Environment: Citrix, Oracle, Win 2000, Java, Quality Center, Visual Source Safe 6.0, Quality Center.

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