Summary:

IT professional experienced in Quality Assurance and software testing, including functional, integration, performance, and quality metrics. Encompassing requirement understanding, test plan preparation, test case preparation, test case review, configuration management, system /integration testing, functional, business process testing, regression, automation testing, defect reporting and tracking in the areas of Web, n-Tier applications and embedded domain.

• 12 years of Team Leadership Training and Hands-on Experience
• Extensive experience in Software Testing including Manual and Automation.
• Experienced in testing Web-based application, Client-Server applications and embedded domain.
• Excellent Knowledge of Software Development Life Cycle SDLC , Testing Methodologies, Testing Life
• Cycle, Defect Tracking and Management, and Formally trained in Agile Methodology.
• Experienced in Test management tools like Quality Center, HP ALM, C.A.L.T. and Squids.
• Strong Knowledge in developing Test Plans, Manual Test Procedures for performing Functional,
• Regression, Integration and System testing.
• Excellent technical, problem solving skills, strong interpersonal skills and a quick learner. Highly result
• oriented and adhering to standards during Testing
• Experienced in using Load Runner for monitoring the system resources, server performance and
• identifying the bottlenecks under heavy load.
• Worked on various Defect Tracking and Management tools like QC, CALT,ALM,JIRA, ClearQuest

Squids

SKILL SET

Testing Tools: SOAPUI, VersionOne, QTP, Load Runner, HP ALM, and Quality Center

Defect Tracing Tools: HP Quality Center, HP ALM, and Clear Quest

Tool: Microsoft Office, IBM Quality Manager, SAP Retail, JIRA, MTM, ALM Methodology: Formally trained in Agile,SDLC, Waterfall

Languages: C, C , VB Script, Java, .NET, HTML,CSS, ASP, SQL and XML

RDBMS/ Database: Oracle/Microsoft SQL Dev, DB2, SOAPUI, DBVisualizer

Operating Systems: Windows, some UNIX, OS

LAN Technologies: RAID, SCSI, Active Directory, DNS, WINS, DHCP, TCPIP

Browsers: Win7, Mozilla, Safari, Chrome

ACCOMPLISHMENTS

• Managed to relinquish duties of former employees during critical phases of testing.
• Extensive knowledge in object-oriented design methodology, and software testing.
• Earned commendations for teamwork, flexibility and work excellence in providing IT support to
• customers and other analysts.

PROFESSIONAL EXPERIENCE

Confidential

• Software Quality Assurance Analyst/Leader Permanent Position
• Heavily involved in SDLC from cradle to grave participating in Kick Off to Go Live.
• Manage, Plan Accordingly, and Execute all projects allocated from Management.
• Develop each Test Approach, Test Plan, and Test Strategy documentation for preparation of projects.
• Utilize QA toolset for specific application management and testing SOAPUI,ALM,QTP,LoadRunner
• Achieved Team GM Recognition for Outstanding Contribution to the completion of a High Profile project.

Confidential

• Systems Analyst III/Test Engineer Short-Term Contract-Only Position
• Heavily involved in testing new Federal Exchange App for ACA.
• Remotely teaming with CMS for Application Lifecycle Management on daily huddle.
• Agile Methodology.
• Will be providing support to multiple federal agencies including SSA, IRS, etc.
• Joint support for CCIIO providing leadership on standards, technology, and policy through FEPS.
• Knowledge of EDI 834 transactions while adhering to HIPAA 5010 standards.
• Knowledge of HL7.

Confidential

• Test Engineer/Team Leader Contract-Only Position
• Responsible for carrying out Functionality Testing, GUI Testing, Systems Testing, Integration
• Testing, Black Box Testing, User Acceptance Testing, and Regression Testing of Web based applications
• and Web portal applications within the Disney environment.
• Responsible for creating, executing positive, negative, and ad-hoc test cases in QC, based on business
• and functional requirement
• Develop Test Plans, Test Scenarios and Test Scripts for manual testing for leading edge software to
• ensure proper business compliance is met.
• Responsible for submitting a daily status report to members of upper management regarding project for
• SIT and UAT testing.
• Created Test Cases from UserStories using Agilemethodology
• Involved in testing Web Services and XML with SOAPUI setting up new projects with WSDLs from Dev.
• Utilized SOAPUI tool to test/modify XML, recording traffic involving response times,
• messagesizes, etc. Requestswere routed through SoapUI and captured for analysis.
• Responsible for mapping Test Cases to Requirements traceability Metrics
• Confidential
• Test Engineer/Manager/Team Lead Contract-Only Position
• Healthcare Providers are increasingly relying on software technology to deliver quality healthcare. Similarly, the Payers are depending more on technology to identify fraud and reduce administrative costs. Any errors made by mission-critical software applications can be life-threating or can adversely affect the financial health of the enterprise. Therefore, it is critical that software be tested thoroughly both from technical and business perspective. This requires significant technical expertise and understanding of the healthcare domain.
• Identifying the Test Conditions/scenarios based on the business processes/rules
• Company Trained for 2 week course in Agile Methodology
• Created Test Cases from UserStories developed in VersionOne using Agile environment/methodology
• Attend Agile/Scrum Daily Stand up meetings working within 2 week Sprint cycles.
• Uttilized VersionOne for Sprint Release, Sprint Tracking and creation of User Stories.
• Generated Test Scenarios, Test Scripts, Test Conditions and designed test plans and test cases
• Expected Results for Use Cases.
• Successfully lead 4 team members with training of design and testing of major projects such as
• Medicare.
• Collaboratively Test performance and reliability of various systems using Loadrunner v9.5
• Update/Develop the test scripts for the registration enhancements.
• Performing backend testing using Oracle SQL Dev and entering queries in SOAPUI.
• Reporting defects using Quality Center and HP ALM version 11.
• Keeping track of changes made to the requirements using Quality center.
• Performed Positive Testing and Negative Testing
• Performed Testing in HP ALM Testing Modules Test Plan, Test Lab, and Testing Resources
• Coordinated with the development team and testing team for defect analysis.
• Validated event logs using DBVisualizer.

Confidential

This project involved testing member based e-commerce websites and client management applications that provide client account information. E-commerce solution - offers customers the ability to order products online and have them shipped directly to them.

Responsibilities:

• Reviewed test cases for requirements coverage, ambiguity and completeness in Quality Center.
• Involved in understanding the business process and requirements.
• Company Trained in Agile/Scrum Methodology.
• Attended Scrum meetings at the end of each 3 week sprint with stakeholders and team members to
• assess the progress of multiple projects and plan it's next steps.
• Recommended steps to improve the testing process by using Mercury HP Business Process Testing.
• Demonstrated quick adaptability/ learning skills in the product domain.
• Utilized Object repository feature in QTP testing various web sites banners, modals, etc
• Performed functional, integration, system and user acceptance testing phases.
• Created Vusers, scenarios, running scenarios, monitored scenarios, and analyzed test results in

Confidential

The tax software industry requires critical testing methods to ensure quality results. This assignment involved working with U.S. embassies worldwide and being in compliance with U.S. Internal Revenue standards which changes quarterly.

• Responsibilities:
• Conforming to code requirements regulated by the U.S. Internal Revenue Service.
• Developed test scripts for QTP for regression test procedures.
• Involved in designing and development of Keyword Driven framework.
• Utilized Waterfall Methodology on multiple projects.
• Update/Develop the test scripts for the registration enhancements.
• Execution of automated tests using Windows Scheduler for 24hr runs.
• Analyzed the results and reported the defects.
• Executed the test cases and reporting the defects.
• Documented the test results using Test Director.
• Involved in checking the functionality of the system in pre/post production release processes.

Confidential

The aim of the project was to increase help desk proficiency within the department. This was achieved by developing standardized reports, streamlining call logging software, core training, and by working adjacent the HDI-Help Desk Institute's standards.

Responsibilities:

• Supported hardware configurations for problem resolution of cable modems, routers,LANs, WANs,VOIP.
• Identified and removed viruses, spyware, malware and adware utilizing specifically supported programs.
• Successfully trained approximately 25 of employees resulting in 30 increase in productivity.
• Provided support for over 100,000 internal/external end users on a daily basis
• Coordinated closely with NOC by Network Monitoring and resolving defects effectively and efficiently.
• Provided support, installed and configured settings for all Email client servers, Microsoft Office Systems, Mac and PCs, as well as issues with TCP/IP layers