SUMMARY:

Around 7 years of professional experience in Quality Assurance and Software testing. In depth knowledge of Software development life cycle, testing methodologies. Proficient in System, Functional, Regression ,Performance testing of Client/Server and Web-Based applications. Hands-on experience with diverse testing tools QTP, Mercury's Load Runner, Win Runners QTP, Test Director and Quality Center

SUMMARY OF SKILLS

• Extensive knowledge on all phases of Software Development Life Cycle SDLC
• Experienced in software testing which involved development of test cases and test scripts and User Acceptance Testing UAT
• Strong analytical and QA/ testing skills, capacity for work and diagnostic ability, Gathering different kind of projects requirement. Covered Agile and Waterfall models of SDLC.

Extensive experience in functional, regression and stress/load/performance testing of web-based and client-server applications using Mercury Interactive Test Suite: WinRunner, LoadRunner, and Quick Test Professional QTP , Quality Center for Banking, Mortgage, Insurance, healthcare applications

• Proficient in designing, reviewing and documenting system test plans, defining test procedures and creating test cases on the basis of product release features, client's requirements and related technical documents
• Good knowledge of 21 CFR Part 11, ICD-9/ICD-10 and HIPAA 4010/5010 Transaction requirements.
• EDI Medical Claims experience in Process Documentation, Analysis and Implementation in 835/837/270/271/276/277 X12 Standards processes from the Provider/Payer side.
• Experience in Database Testing
• Profound experience in testing web applications
• Highly adept in Functional testing using QTP
• Strong VB Scripting Skills
• Hands on experience in Data Driven and Hybrid Automation Frameworks
• Hands on experience in testing of Web based and Client/Server Applications
• Extensive use of defect tracking tools like Quality Center, Clear Quest and PVCS
• Excellent communication, interpersonal, intuitive and analytical skills
• Proven ability to work efficiently in both independent and team work environments

TECHNICAL PROFICIENCY:

Testing Tool : Quick Test Pro 8.2/9.0/9.2/9.5, Quality Center 8.2/9.0/9.2,

Win Runner 8.x, Load Runner 8.0/7.8, Test Director 7.6and PVCS

Platforms : UNIX, MS-DOS,AS400, Windows 95/98/2000/NT/XP

Industry Standards : HIPAA EDI 4010 5010 Compliance, 21 CFR Part 11, ICD 9/10

Languages : TSL, C, C , SQL, PL/SQL, VB.Net and C

Internet Technologies : VBScript, JavaScript, XML, Excel, HTML

Database Technologies : Oracle 8i/9i/11i, Sybase 11.x, MS-SQL Server 2005/2008, MS- Access

Others : ASP.Net, Share Point and Crystal Reports

Professional Experience:

Confidential

Sr.QA Analyst / QA Lead

This project involved testing the Epic Application customized for Allina to be used for one of the largest Electronic Medical Records EMR implementations in North America. This involved using an automated testing scripting tool to input complex, clinically rich patient data used to train the Abbott Northwestern Hospital medical staff. Automated scripts accessed Epic Systems Hyperspace product though a Citrix front-end to input the data Epic applications used for the data build included: OpTime, Clindoc, Resolute Billing, My Chart, Hospital Service Department HSD , Emergency Department ED

Responsibilities:

• Involved in writing Test plan, Test cases and executing test scripts in Quality Center 9.
• Involved in reviewing and analyzing the Business requirements and Functional Specifications with Business analyst.
• Responsible for testing the 837 Professional edits testing for 4010 and 5010.
• I was involved in End to End process for testing the 5010 835 and 4010 835.
• Involved in preparing the test data/Claims for 837 I and 837 P.
• Involved in testing the trading partner Feed.
• Good experience in X12 EdI claims, CIS Claim inventory system , EDI transaction support tool and Edi reporting tool, Claride, Tumbleweed, MHS and Planmate.
• Used Test Batch Runner in QTP for Batch Testing
• Exposure in Forward Mapping and Backward Mapping analysis of ICD 9 ICD 10 Conversion for CM Diagnosis Codes and PCS Procedure Codes .
• Involved in UAT testing and System testing of all phases of Accumulator.
• Performed UAT testing with Business Users
• Used Reporter Object in QTP for reporting test results.
• Prepared the test data for the negative claims testing and positive testing.
• Very good experience in creating the 837 I and 837 P claims and verify the all the data elements are mapped correctly on the 835.
• Experience with Epic-Cadence for scheduling the patients information.
• Developed SQL queries in Toad to achieve the data transformations
• Developed SQL and Stored procedures to achieve the data transformations
• Created User Defined Functions and Procedures in QTP using
• Created Database Checkpoints in QTP for database testing.
• Good experience in adjustment/ correction of reversals for 837 I and 837 P.
• Good experience in Quality Center, Creating the test scripts and added the requirements and doing the traceability.
• Conducted extensive backend tests in the Databases to test that the value in the reports are accurate. Wrote SQL queries to get the data.
• Leveraged the test management features of Quality Center for System Testing, UAT and Regression Testing.
• Opening the defects and talking to developments to explain if there in any clarification required. And interacting with business to update the defects status.
• Attending everyday scrums meeting with developmen and Business analyst to discuss on the current defects and project status.
• Used Test Batch Runner in QTP for Batch Testing
• Used Reporter Object in QTP for reporting test results
• Attending everyday status meeting for 835 testing progress and project scope.
• Worked Extensively with Inbound 837 I and 837 P, 835/835 SOR statement of Remittance-Out bounds claims processing system called CIS Claims Inventory System .
• Working with HIPAA 5010 and 4010 transactions.
• Created and modified test data for the HIPAA 5010 transactions.
• Dropped 837 I and P test the 835 requirements for 5010 and 4010 regression.
• I am involved in End to End process for 835 testing dropping 837 I and P claims in Dropbox Tumbleweed and checking the accepted or rejected 999, and check the status in Edi and then in CIS to check the claim status
• SQL queries to test/validate the 5010 compliance.
• Worked closely with SMEs, business and development team for business Requirement and functional specification documents.
• Working in a Scrum environment, Involving daily Touch base meeting updates/ status.
• Created Test Plans and Test cases in Quality Center and logged defects in the Defects module in QC.
• Executed tests in Test Lab module in Quality Center.
• Worked extensively with Quality Center for requirements, Preparing Test cases, Executing, Bug reporting.

Environment: Quick Test Pro QTP , HP Quality Center, Epic Care Inpatient, ADT, HL7, EDI, Agile, SQL, CIS Claim Inventory system , Clarity

Confidential

Sr. Quality Analyst / UAT Tester

Confidential is a Group of network of Hospitals delivering healthcare products and services to affiliated and nonaffiliated nursing homes and assisted living residences. The system implemented was the integrated suite from Epic Systems Corporation and included Cadence, Ambulatory, Resolute. Maintained the Confidential transactions and developed the HL7 standard Messages in application SDLC.

Responsibilities:

• Successfully implemented Mercury Quality Center for Requirement Management, Test Design, Test Execution, Defect logging, Requirement Mapping with Test cases.
• Involved in Manual Test Case Preparation and Test Case Execution using Quality Center.
• Identified Claims Management Work Flows, Business Rules and Developed Flow Charts and Activity Diagram.
• Involved in testing HIPAA 4010 270, 271, 834, 835 837 Transactions.
• Good knowledge of ICD-9/ICD-10 and HIPAA 4010/5010 Transaction requirements.
• Responsible to help UAT team to get familiarized with the functionality of application and help them in designing the UAT scenarios.
• Involved in making adjustments to claims in FACETS for Group Information, POS, adding members, Related Entities, Class/Plan definition and Practitioners
• Executed test cases, and test scenarios for User Acceptance UAT , Functional and Regression test cases.
• Involved in deploying QA weekly build and quarterly release.
• Used Facets to provide seamless transactions between the provider, members and the plan.
• Tracked to resolution all UAT environment and data test issues before code is released for test.
• Access data through QTP
• Experienced in writing program to connect different Database like SQL Server, Oracle to
• Analyzed customer needs and existing functions in the area of HIPPA Transactions to determine Feasibility, Consistency with the Established Scope of Work.
• Developed Load Runner Test Scripts according to Test Specifications/ Requirements.
• Derived UAT test cases using different white box, black box and experienced based techniques.
• Designed Summary Reports, Traceability Reports using Crystal Reports from MSSQL database of Quality Center.
• Prepared the test data for positive and negative testing for executing the test cases.
• Tested the configuration of Medicaid Claims and membership Sub-systems in Facets.
• Involved testing Facets upgrading from 4.31 to 4.51.
• Wrote several System Test Scripts and UAT Scripts.
• Tested the inbound and outbound interfaces to Facets.
• Used SQL for back end testing and ensured the data is updated accordingly.
• Closely interact with clients for User Acceptance Testing. UAT .

Environment: Quality Center 9.2, Quick Test Professional 9.5, UAT, ASP.Net, SQL Server 2005, MS Office, Quality Center 9.2/9.5,Winrunner 8.0 Trizetto FACETS, LoadRunner 8.1/9.10, Oracle, XML, WSDL, XSLT.

Confidential

QA Analyst

Confidential are combined to develop the software for Health Care unit, which is used by Clinical Analyst to update day-to-day activities of patient who has admitted in the hospital for treatment. And the information for both sides is updated i.e. a doctor visiting a patient and the follow up information of the doctor. This application is used in Hospitals

Responsibilities:

• Coordinating with Business Analyst to verify and validate the changes / enhancements.
• Was responsible for developing Test Plans and Test Scripts for testing the entire application manually.
• Involved in writing Test plans, Creating Test scripts, Team Co-ordination, Training and Technical Writing / Documentation were major responsibilities.
• Involved in mapping data for various partners and clients transmitting EDI 837, 835, 270/271.
• Testing the product at development stage to ensure that it has been developed as per the business rules specified.
• Acted as Test Analyst for HIPAA 270/271, 27/277, 837, 834, 835 transactions. Certified transactions using Claredi, HIPAA transaction compliance tool.
• Maintaining bug lists, discuss with developers for the bugs found and ensured that all bugs are rectified before a new version/release is deployed.

• Interacted with developers and various members of my team to discuss and resolve defects and their priorities.
• Planned and developed test cases using Test Director tool.

• Developed and executed automated test scripts for Functional and Regression testing using Win Runner. .
• Implemented various checkpoints and developed reusable functions using Win Runner.
• Worked Test Script development and Test Script deployment.
• Conducted Regression Testing using Win Runner.
• Involved in Functional Testing, End to End testing, Regression Testing, Integration Testing,
• Tested the functionality of the applications and tested its compatibility on Windows 95/98/NT4.0/2000 on different versions of Internet Explorer and Netscape.

• Reported the bugs, Email notifications to the developers using the Test Director.

• Monitored Test Director to close the bugs/cases as and when developers fix the bugs.
• Performed UAT Testing
• Update weekly project status to Project Manager and Team Lead.

Environment: Win Runner, Load Runner, Test Director C , Java, HTML, XML, Oracle, JavaScript, Windows

Confidential

QA Analyst

The project involves in developing a health care billing and patient data warehouse with data from heterogeneous sources, which is used to analyze the information depending on different aspects. Epics dynamic online analytical processing tool Clarity is used for creating reports, queries, graphs, and charts for on-screen display and printing.

Responsibilities:

• Reviewed design documents business requirements to learn the function and scope of the application.
• Involved in writing and implementation of the Test Cases.
• Conducted Functionality testing during various phases of the application using QTP.
• Analyzed and Validated test results to ensure existing functionality and recommend corrective action where necessary.
• Interacted with developers, business analysts and discussed technical problems and reported bugs.
• Represented as the point of contact in the HIPAA 4010 core team for responding to any questions / queries related to technical support.
• Prepared Best Automation standards and followed the same.
• Worked with Multiple Object Repositories.
• Involved in discussion with subject matter experts during gap analysis sessions to identify the areas of impact to Gateway, Backend Systems and Front end Systems for the 5010 remediation.
• Verified and Validated the Automated Test scripts.
• Automated the test cases, which we get from the functional testing team.
• Develop the test bed for the regression testing which have to be on every monthly release and maintain the scripts with any new changes to the application.
• Tracked and reported defects using Quality Center.
• Participated in all phases of the Software Testing Life Cycle.
• Developed test related documents including Test Plans, Test Procedures, Test Cases and Test Scripts.
• Conducted Integration, Regression, Acceptance, Functional, and Performance and Multi-User tests.
• Validate compliance with business requirements in System Test and UAT Environments.
• Utilized test Methodologies and automated the functional testing.
• Performed Data Driven test using test data from Excel files and also created different checkpoints.

Environment: Quality Center 8.2,9.0,QTP 8.2,9.0, VB Script, Agile Methodology, UNIX, Oracle, Visual Basic, MS-Office, Windows XP/2000/NT, XML and HTML.

Confidential

QA Analyst

Confidential currently handles Life Insurance enrollment process using two websites, one is for Term Life and the other one is Confidential The objective of the Life Convergence Project was to merge the current GUL and the Term Life websites into one and facilitate to customers to have a single point of access to enroll for their Life products.

Responsibilities

• Reviewed design documents business requirements to learn the function and scope of the application.
• Involved in writing and implementation of the Test Cases.
• Conducted Functionality testing during various phases of the application
• Inserted Check Points to Check for the broken Links, Text, and standard properties of an object
• Performed Integration Testing and Batch Testing
• Used Parameterization for using various data to test the application
• Checked the data flow through the front end to backend and used SQL queries, to extract the data from the database.
• Analyzed and Validated test results to ensure existing functionality and recommend corrective action where necessary.
• Interacted with developers, business analysts and discussed technical problems and reported bugs.
• Develop the test bed for the regression testing which have to be on every monthly release and maintain the scripts with any new changes to the application.
• Tracked and reported defects using Test Director.
• Conducted Integration, Regression, Acceptance, Functional, and Performance and Multi-User tests.
• Utilized test Methodologies and automated the functional testing.
• Tested an Excel-based application which allows users to query a database of operation codes and corresponding part numbers. Included a special user-friendly interface to facilitate updates to the internal data.
• Performed Data Driven test using test data from Excel files and also created different checkpoints.
• Applications had a heavy focus on data automation made extensive use of pivot tables/charts.

Environment: QTP, Test Director, Excel, PowerPoint, Load Runner, Crystal Reports, Java, JSP, J2EE, Oracle, and WinNT