SUMMARY:

I have more than 20 years of management experience in information technology, including 15 years of QA experience in planning, testing and implementing various Information Systems in a variety of industries. I have been a development manager, programmer/analyst, tester, test manager and instructor. My project experience includes managing and testing large systems and conversions, on-line applications, both client/server and Web-based and Mobile applications.

TECHNICAL SKILLS:

• Software: QuickTest Professional QTP with BPT LoadRunner Quality Center QC with BPT WinRunner QuickTest/SAP Shunra vCat Topaz DOORS Citrix, Visual Basic 6.x Java 2 .NET C C Oracle SQL Plus MS SQL Server HTML XML PeopleSoft HR SAP Microsoft Office Lotus Smart Suite Microsoft Project
• O/S: Windows 3.x, 95, 98 NT 4.x, 2000, XP, 2007

PROFESSIONAL EXPERIENCE:

Confidential

Senior Consultant

• Mentored clients on strategies and best practices for implementing Quality Center, QuickTest, LoadRunner and WinRunner.
• Debugged and resolved a variety of issues encountered in test automation for Web, Oracle Applications 11i, SAP, .NET and Java for several of these clients.
• Projects involved heavy use of VB Script. Consulted and taught using the newer additons to the Mercury/HP suite, Business Process Testing BPT as well as the QC Dashboard.
• Implemented, configured, developed automated scripts, functions, function libraries and delivered WinRunner 7.6 8.0, TestDirector 8.0, QuickTest Professional 8.2 9.0, Quality Center 8.2 9.0 training for Mercury Interactive/HP for the following clients: Confidential.
• Also discussed and resolved a variety of issues encountered in automating test cases for Oracle Applications 11i, Java, Web, .NET, SAP and mentored clients on strategies and practices for implementing Quality Center and QuickTest for several of these clients.

Confidential

QuickTest, LoadRunner, Quality Center

• As a Sr. Automation Test Engineer, I provide skilled technical assistance in QA Strategies to more than 20 projects for My Boeing Fleet portal applications and Confidential. The projects used HP QuickTest Professional, LoadRunner, Quality Center and Confidential to test the functionality and performance of various Web and Mobile applications under real and emulated network conditions. The network topology included Web Acceleration Technologies from Akamai, F5, Bluecoat, MS ISA and SQUID. The scope of the projects was to improve the End User experience for MyBoeingFleet customers, world wide.
• I developed modular, data-driven automated tests to take advantage of functional libraries, repositories and shared actions. I planned, developed and supported tests, functional libraries and repositories used in Business Process Testing.
• I maintained an effective working relation with both business and IT personnel in a way that demonstrates an understanding of QA Strategies, issues and priorities.
• I improved existing measurement capabilities to ensure the correct metrics are collected and reported during the project lifecycle.
• I received several Boeing Recognition Awards for meeting project goals on-time and under-budget.

Duties included:

• Provide Boeing application and infrastructure teams with testing strategies and solutions built around QuickTest Professional and Quality Center to satisfy network performance and functional application testing.
• Analyze business requirements and the application being tested to understand the priorities.
• Work with CAS and MBF organizations to develop an automated testing methodology based on best practices, for how automated testing will be planned, designed, developed, executed and maintained using QuickTest Professional and Quality Center.
• Perform analysis and design of test plans and test cases used for Performance testing.
• Develop and Manage a Quality Center/QuickTest Pro. Automation Framework that is scalable and easy to maintain and so it can be used for various testing purposes including regression, functional, network performance and capacity.
• Develop, manage and maintain a suite of Function Libraries and Repositories.
• Develop Data-Driven, modular QuickTest scripts for various Web applications to measure response times of business transactions, perform functional verifications, write the measurements to an Excel file, generate a graph beased on the recorded data and save the Excel file in QualityCenter.
• Perform the execution of Network Performance and Load testing and generate Reports.
• Support the Scalability Test Lab with utilizing the QuickTest Pro. scripts for various measurements.
• Provided enhancements to existing measurement capabilities:
• Incorporate performance data e.g., latency, bandwidth, throughput, packet loss
• Multi-project results analysis
• Multi-measurement results analysis
• Mentor and train other team members to command skills required for development, maintenance, and metrics of the QualityCenter/QuickTest Pro Automated Framework.
• Mentor and train other team members to execute and maintain tests including simple modifications

Confidential

QualityCenter and Dashboard General Consultancy

• Analyzed and customized the QualityCenter/Dashboard configuration to meet business requirements.
• Created custom KPI's for Total Number of Test Cases Executed and Total Number of Test Cases Executed by Status and Number of Test Cases Executed by Day.
• Delivered an overview of Quality Center Dashboard 9.0.
• Developed a new Portal display for Qaulity Center Dashbord 9.0

Confidential

• QuickTest Professional 9.0 Training
• Delivered formal training for Advanced QuickTest Professional 9.0 course.

Confidential

• QuickTest Professional 9.0 Training
• Delivered for Mercury the public training courses for Using and Advanced QuickTest
• Professional 9.0 at the official Public Training location in Confidential.

Confidential

• QuickTest Professional 9.0 Training
• Delivered for Mercury the public training courses for Using and Advanced QuickTest
• Professional 9.0 at the official Public Training location in Confidential.

Confidential

• Quality Center General Consultancy

Confidential

• QuickTest Professional 9.0 Training
• Delivered for Mercury the public training courses for Using and Advanced QuickTest
• Professional 9.0 at the official Public Training location in Confidential.

Confidential

• Business Process Testinf for Quality Center and QuickTest Training
• Delivered formal training for QC Using TestDirector with BPT and Using QTP with BPT courses.

Confidential

• Quality Center Training
• Delivered for Mercury the public training courses for Using Quality Center and
• Project Planning and Customization 9.0 at the official Public Training location in New York.

Confidential

• WinRunner 8.2 Training
• Delivered formal training for Using WinRunner 8.2 course.

Confidential

• QuickTest Professional 9.0 Training
• Delivered for Mercury the public training courses for Using and Advanced QuickTest
• Professional 9.0 at the official Public Training location in Confidential.

Confidential

• QuickTest Professional 9.0 Training
• Delivered for Mercury the public training courses for Using and Advanced QuickTest
• Professional 9.0 at the official Public Training location in New York.

Confidential

• QualityCenter General Consultancy and Training
• Installed and configured QualityCenter and Dashbord 9.0 on a Windows platform with MS SQL backend.
• Delivered an overview of Quality Center 9.0 including the Customization and Administrative features.
• Set up and customized an Quality Center Project

Confidential

• QuickTest Professional 8.2 Training
• Delivered formal training for Using and Advanced QuickTest Professional 8.2 courses.
• Investors Bank Trust February 2007

Confidential

• Delivered formal training for Advanced QuickTest Professional 9.0 course.

Confidential

• QulityCenter w/ Dashboard 9.0 General Consultancy
• Debugged, fixed and restored connectivity to QC Projects.
• Reviewed the QualityCenter configuration and made changes to improve performance.
• Configured, set up and tested the E-mail Service in QC Administrator Module.
• Debugged and corrected the AutoEmail configuration at project level.
• Updated all QC Projects to a Database Only Configuration.
• Installed and configured QualityCenter and Dashbord 9.0 on a Linux platform with Oracle backend.
• Migrated all QC Projects from a Windows with MS SQL environment to the new Linux with Oracle backend production environment.

Confidential

• QualityCenter 9.0 Training
• Delivered formal training for QualityCenter 9.0 for both Mercury public courses, Using QualityCenter 9.0 and Project Planning and Customization.

Confidential

• QuickTest Professional 9.0 Training
• QuickTest Professional 9.0 Training Delivered formal training for QuickTest Professional 9.0 for both Mercury public courses, Using QuickTest Professional 9.0 and Advanced QuickTest Professional 9.0.

Confidential

• QualityCenter 9.0 Training
• Delivered formal training for QualityCenter 9.0 for both Mercury public courses, Using QualityCenter 9.0 and Project Planning and Customization.

Confidential

• QuickTest Professional 9.0 Training
• Delivered formal training for QuickTest Professional 9.0 for both Mercury public courses, Using QuickTest Professional 9.0 and Advanced QuickTest Professional 9.0.

Confidential

• QuickTest Professional 9.0 Training
• Delivered formal training for QuickTest Professional 9.0 for both Mercury public courses, Using QuickTest Professional 9.0 and Advanced QuickTest Professional 9.0.

Confidential

• QualityCenter 9.0 Training
• Delivered formal training for QualityCenter 9.0 for both Mercury public courses, Using QualityCenter 9.0 and Project Planning and Customization.

Confidential

• QuickTest Professional 9.0 Training
• Delivered formal training for QuickTest Professional 9.0 for both Mercury public courses, Using QuickTest Professional 9.0 and Advanced QuickTest Professional 9.0.

Confidential

• Delivered formal training for QuickTest Professsional 9.0
• Installed and configured the Terminal Emulator for QuickTest Professional 9.0 on various work-stations.
• QuickTest Professional 9.0 Training and General Consultancy November 2006
• Developed QuickTest tests aginst Legacy and Web applications.
• Troubleshot and resolved a number of QTP Scripts playback problems

Confidential

• QualityCenter w/ Dashboard and QuickTest 9.0 Training and General Consultancy
• Installed and configured Quality Center w/ Dashboard 9.0 on a Windows platform with MS SQL backend.
• Installed and configured QuickTest Professional 9.0 on various work-stations.
• Created and customized a QualityCenter project to meet customer's requirements.
• Delivered formal training for QuickTest Professsional and QualityCenter 9.0

Confidential

• QualityCenter 9.0 General Consultancy
• Created VB Scripts to synchronize defects and issues between Clearquest to QualityCenter overcoming limitations that Mercury's Clearquest Synchromizer had.
• Analyzed and customized Quality Center projects to meet customer's requirements.
• Customized the workflow for Requirements, and Defects.
• Customized QualityCenter to automatically send e-mail on predifiend conditons to specific users.
• Customized the Report Generator to create test results reports based on customer's specifications.

Confidential

• QualityCenter 9.0 General Consultancy
• Analyzed and implemented a QualityCenter framework that supports the customer's testing cycle.
• Analyzed and implemented framework for BPT.
• Customized the Workflow for Requirements, Test Plan and Defects to meet customer's specifications.

Confidential

• QualityCenter 9.0 General Consultancy
• Delivered an overview of Quality Center 9.0 including the Customization and Administrative features
• Set up a Quality Center Project
• Customized the Workflow for Requirements, Test Plan and Defects to meet customer's specifications
• Customized the Document Generator Reporting

Confidential

• Dashboard 8.2 General Consultancy
• Created and customized Quality Center Dashboard Portals and KPI's to meet customer's requirements

Confidential

• QuickTest Professional 8.2 Training and General Consultancy
• Delivered formal training for Using QuickTest Professsional 8.2
• Troubleshot and resolved QTP Scripts playback problems
• Developed QuickTest tests for Database Verification that Connect, execute SQL statements against an Oracle database and verify the data returned.

Confidential

• QuickTest Professional 8.2 w/ BPT Training and General Consultancy
• Client- Pepsico March 2006
• Delivered formal training for Quality Center 8.2 with BPT and Using QuickTest Professional 8.2
• QualityCenter 8.2 w/ BPT Training and General Consultancy
• Delivered formal training for Using QuickTest Professsional 8.2 with BPT and Advanced QuickTest Professional 8.2
• Troubleshot and resolved a number of QTP Scripts playback problems
• Developed QuickTest tests and Business Components

Confidential

• QuickTest Professional 8.2 General Consultancy
• Troubleshot and resolved a number of QTP Scripts playback problems
• Developed QTP Script to Execute DOS Batch files on a remote PC and pass arguments to the files
• Developed QTP Script to Connect and execute SQL statements against an Oracle and Siebel database
• Updated existing QTP Scripts to work with custom objects

Confidential

• QualityCenter 8.2 General Consultancy
• Installed and configured Quality Center 8.2 and Dashboard. on a Windows platform with MS SQL backend.
• Upgraded several projects from TestDirector 7.6 to Quality Center 8.2

Confidential

• QualityCenter w/ BPT and QuickTest 8.2 Training and General Consultancy.
• Delivered formal training to QuickTest Professsional 8.0 and Quality Center 8.0 with BPT and Quick Test Professional 8.2 for SAP
• Installed and configured QualityCenter
• Created and customized Quality Center projects to meet customer's requirements
• Developed QuickTest tests and Business Components used in testing PeopleSoft HR module
• Analyzed WinRunner QuickTest for R/3 tests and planned the migration to QuickTest Professional 8.2
• Developed QTP Scripts to dynamically create and format Excel files used to store data in DataDriven testing

Confidential

• QuickTest Professional 8.2 General Consultancy
• Resovled a number of QTP scripts playback issues
• Developed QuickTest Professional 8.2 tests used in regression testing of a Web application

Confidential

• Installed and configured LoadRunner 8.0 on the scripting machines, installed the LR Controller on a server box, installed the Load Generator on a different server box and verified the connectivity between the Controller and the load generator machine Assisted with the execution of Network Testing and Performance Testing using LoadRunner 8.0, for a multi tier environment consisting of several integrated applications, SAP, Portal, Maximo, WorkForce and Documentum Met with system experts from each application to identify high volume, repeatable business processes that will be used to create the LoadRunner scripts and the data requirements for each Created LoadRunner scripts for SAP Financials, SAP Supply Chain, Portal and WorkForce Created LR Scenarios and troubleshot Controller playback problems.

Confidential

• Installed and configured QuickTest Pro. 6.5 on the scripting machines. Developed modularized, data-driven QTP scripts for a Web based applications that did dynamic database verifications using PL/SQL queries for Oracle 8i.
• Created functions and organized them in a function library for all QTP scripts. Heavy use of VB Script throughout all test and functions created.

Confidential

• Performed analysis of existing test plans and test cases used in regression testing for two separate applications VB and Web. Set up an automation framework and based on the analysis I created automated tests and added dynamic and static verification to existing QTP scripts for a VB application. Debugged and Run existing QTP scripts against a VB application with ActiveX controls. After the scripts were debugged then I Modularized, parameterized and changed the QTP scripts into data-driven tests. I also created new modularized, data-driven automated tests for this Web application for a Web Application. As part of this effort I created various VB Script functions that were organized in a couple of function libraries and used in all QTP tests for both applications.

Confidential

• Set up the WinRunner automation framework and performed analysis and design of test cases used in regression testing a custom Payroll Management application. This was a PowerBuilder client/server application running on a Windows platform with an Oracle 8i backend. First, developed the WinRunner initialization script to load all external resources used in testing the Power Builder application. Then created automated tests that validated the time and expense was calculated and saved correctly.
• To achive our goal we developed easy to maintain, modularized, data-driven WinRunner automated tests and functions that did dynamic database verifications using PL/SQL queries for Oracle 8i. The functions were organized in function libraries.

Confidential

• Performed analysis and design of test plans and test cases used in integration and regression testing Executed integration and regression testing using WinRunner and TestDirector Documented the software defects discovered during testing Performed the installation of WinRunner and TestDirector in a Novel network environment and setup the testing/development framework. Developed PL/SQL queries for database verification Developed Data-Driven, modular WinRunner scripts and function libraries for an N-tier Java financial application running on Novel/Unisys/Oracle platform. The scripts performed functional and database verification.
• Maintained the WinRunner scripts during the software development life cycle.

Confidential

• Performed the installation of WinRunner and TestDirector in a Novel network environment Setup the testing/development framework and the initialization scrip on an Oracle platform Developed PL/SQL queries for database verification Developed DataDriven maintainable WinRunner scripts heavy TSL use for PeopleSoft HR Developed macros to import manual test cases from Excel.

Confidential

• Performed the installation of Astra QuickTest in a Windows NT network environment Setup the testing/development framework Developed requirements for Data-Driven tests Developed maintainable Astra QuickTest Data-Driven scripts for an Oracle ERP.

Confidential

• Installed WinRunner and TestDirector in a Windows NT network environment Set up the initialization script to load the correct testing environment based on the application under test Web, VB or Main Frame .

Confidential

• Delivered informal training and mentoring for WinRunner Development several WinRunner functions heavy TSL use , for testing a client/server application.

Confidential

• Developed maintainable WinRunner scripts heavy TSL use for functional/regression testing of a web-based application Documented the software defects discovered during testing Performed analysis and design of test cases in TestDirector Organized assigned test cases in test sets using TestDirector Executed regression testing using WinRunner and TestDirector.

Confidential

• Organized assigned test cases in test sets using TestDirector Performed Y2K testing of a client/server application using WinRunner Documented the software defects discovered during testing Developed manual test cases for a web-based application using TestDirector.

Confidential

• Performed initial analysis and created specifications for a new Retail Information System consisting of POS, Back Office, Corporate, Financial and Payroll Represented the company in meetings with software developers Responsible for selecting the software and coordinating the installation Responsible for testing and troubleshooting a variety of hardware/software problems.

Confidential

• Maintained and supported the POS System for a 21 store chain with locations throughout the country Planned and implemented all software and hardware upgrades and installations Worked with outsource companies on developing requirements and the testing of new releases Responsible for all Y2K testing.