EXPERIENCE SUMMARY

• Twelve plus years of extensive and progressive experience in designing and testing with an earned reputation for meeting strict deadlines and delivering mission critical solutions on time and within budget.
• Four years of experience Leading Quality Assurance teams with demonstrated experience in Software Development Lifecycle quality deliver with direct leadership experience.
• Four years of experience in testing the CMCB and GP module of Model N Revenue Management Systems
• Five years of experience leading Onshore and Offshore QA resources.
• Extensively worked in Health Care, Pharmaceutical, Insurance, Banking Domain
• Extensive Experience in testing Rich Internet Applications Flex, Flash and Ajax based applications
• Expert in Manual Testing and Automation Testing
• Extensive work experience in System Testing, Interface Testing, Functionality Testing, ETL Testing, Integration Testing, Smoke Testing, Load Testing, Performance Testing ,Cross Application Testing, User Acceptance Testing UAT and Regression Testing.
• Extensive work experience performing Web based and Client/Server applications testing using HP Quality center Test Director and Quick Test Pro.
• Good knowledge of various Automation Frameworks.
• Experienced in developing and analyzing Test Schedule Planning, Test Case Design, Documentation and Execution.
• Expert in creating, Editing, Executing the Test Scripts.
• Remarkable experience in SDLC and Testing Planning Process.
• Expert in performing Backend testing by writing and executing SQL queries.
• Involved in Project Planning, Coordination and implementing various QA methodologies.
• Good understanding of Software Development Process like Waterfall, V model, Agile.
• At ease in high stress environments requiring superior ability to effectively handle multi-task levels of responsibility.
• Involved in mentoring new folks in team.
• Exceptional ability to quickly master new concepts, very co-operative team player
• Excellent communicative, interpersonal, intuitive, analysis and leadership skills.
• Proven ability to work efficiently in both independent and teamwork environments.
• Energetic and perseverant self-starter who is known for exceeding goals and objectives.

TECHNICAL SKILLS:

Software Testing Tools : Win Runner 6.5/7.5/8.0,TestDirector 6.0/7.6/8.0,QTP 6.5, 9.0

Clear Quest, HP Quality center 9.2 and 10.0, HP Application Life Cycle

Management 11.5.

Languages : C, HTML, Java Script, JAVA, VB, VB Script, SQL, TSL, JCL, COBOL

Databases / RDBMS : Oracle 8.x, 9.x, DB2, SQL Server, VSAM, MS-Access

Data Warehouse Tools : ETL, Informatica, Cognos

Operating Systems : Windows 98/NT/2000/XP, UNIX, MS-DOS

Hardware : Pentium and IBM PC's Compatible

Content Mgmt Systems : Documentum 6.x

Tools/others : MS-Project, VISIO, Visual Source Safe, Model N Revenue

Management Suite, SAP 6.8

Testing Skills :

• Expertise on different types of Manual Testing.
• Functionality/Usability Testing, Regression Testing,
• SIT/UAT, Database,/Backend/ DW Testing,
• GUI/Web Testing, End-to-End Testing,
• Ad-Hoc Testing and Smoke/Sanity Testing

PROFESSIONAL EXPERIENCE:

Confidential

QA Project Lead

Confidential is the largest pharmacy benefit management PBM organization. Express Scripts provides integrated pharmacy benefit management services including network-pharmacy claims processing, home delivery pharmacy services, specialty pharmacy benefit management, medical and drug data analysis services to manage drug plans for health plans, self-insured employers and government agencies. As per the CMS Guide lines ESI is expected to support CMS and Client Specific requirements and enforce them at the Point of Sale POS , Client Benefit Manager CBM and all downstream applications.

• Responsible for leading Onshore and Offshore resources.
• Responsible for planning, controlling the test phases of large, complex and cross-functional projects and drive them to completion.
• Participated in Joint Application Requirements JAR sessions.
• Analyzed Business Requirements and Systems Design to establish testing requirements for Point of Sales POS and all other Downstream Applications.
• Design and Implement Test Strategies Plan in line with the scope and organization standards.
• Supervise and Support test activities of onshore and offshore QA associated with Point of Sales POS and all other Downstream Applications.
• Responsible for defining the Level of Effort LOE , Resource estimation and allocation.
• Worked very closely with Project Managers, Development team and Business Sponsors to ensure business expectations are met, and test deliverables are traceable to business requirements.
• Ensure that all the Testing artifacts are reviewed and approved/ signed-off by the relevant stakeholders and saved on the project share point.
• Provide regular project status reports to Project managers and Business Sponsors.
• Analyze change Requests and ensure all impacts have been identified for testing and all the artifacts are updated accordingly
• Analyze and communicate risks to project stake holders.
• Involved in QA DEV Warroom to Review defects and assign valid defects to the relevant developer/ Tester.
• Ensure the resolved defects are re-tested and closed in ALM.
• Identify, communicate and implement risk-based testing approach when needed.

Environment: Mainframes, Rumba, Client Benefit Manager CBM , Claims Research Tool CRT , HP Application Life Cycle Management ALM , CICS, JCL and DB2.

Confidential

QA Lead

A Merck business initiative to replace all Managed Care applications with standardized solutions for COTS application called Model N. Model N Medicaid module will provide the ability to set up and administer rebates from the Federal Medicaid, State Pharmaceutical Assistance Programs, AIDS Drug Assistance Program and State Supplemental programs. In addition, all required legacy data will be migrated from the Legacy systems and Master Data repositories and then manually maintained in the Align system. This will also include the maintenance of the required master data as well as the necessary reports to support the business processes. Some of these reports will be implemented in Model N while others will be using the external Cognos Reporting system. Align System integration testing includes Model N application testing, Managed Market house ETL Testing testing and Cognos Reports testing Reports and analytics .

• Lead a team of five testers and effectively co-coordinated with offshore team.
• Worked closely with Business Analysts, Technical Analysts and the Business Team to fully understand the scope and functionality of the systems requirements and provide feedback on requirement documents.
• Extensively involved in Test Plan preparation, defining test strategy, preparing project plan.
• Actively involved in preparing Requirement traceability matrix, test scenarios, test cases, test data, test specification and test summary report.
• Extensively worked on the system testing of Model N - Medicaid system and its integration with PHUB system, Gencord DSS.
• Involved in preparing UAT Test Plan, UAT scenarios, Test Summary Report, and UAT Test Cases.
• Worked with Quality Control team in reviewing all the test documents, Incident closing in Quality Center 10.0 as per Merck standards.
• Participated in Change Control and change request activities. Conducted business impact, risk analysis recommended the level of testing to be conducted.
• Actively involved in status reporting daily testing progress report, defect status report.

Environment: Windows xx, Solaris, Java, JavaScript, SQL Navigator, HP Quality Center, XML, Oracle 9i, Microsoft Access.

Confidential

Senior/Lead QA Analyst

The Confidential system application was provided by Model N, Inc and was implemented at BMS to provide contract management, customer, pricing and chargeback capabilities for the pricing and institutional operations and Government Public Program operations departments within US Pricing and Reimbursement. The ROtc project implemented SAP, Channel Commerce Management enabled capabilities to support the required functionalities for the core Otc business process area. The Government Pricing project provides users with a powerful solution to create and manage their policies by allowing them to define formulas, data filters, and business rules associated with each methodology. Users can perform all necessary calculations, analyze, and validate the results. Through integrated workflow, calculation results can be sent for further approval before being filed with the government. Model N Government Pricing ensures transparency and auditability by providing visibility into data and tracking user actions at every step of the process. Seamless integration with commercial pricing and contract management applications allows users to better manage the dependencies between commercial and government pricing strategies.

• Involved in implementing 5.2 version of Government pricing.
• Analyzed the business / functional requirements.
• Involved in the development of Requirements Traceability Matrix.
• Involved in the Development of Test Scenarios for all price types AMP, BP, PHS and all VA Price Types .
• Interacted with business and checked if the test cases were complete enough to test the business functionality.
• Involved in writing scripts and Script Execution.
• Involved in testing different Cognos reports like Smoothing Ratio Report, Reconciliation Report, Trending Report, ASP Addendum A Report.
• Developed SQL queries for validation of Data in Model N Application.
• Performed System Testing, Integration Testing, Regression Testing and User Acceptance testing.
• Performed SAP Interface Testing to validate source data feeding into Model N system.
• Verifying the data mapping between source and target by ETL process.
• Involved in Performance Testing, load and stress testing.
• Create new materials, modify the product assignment in SAP and validate the mapping in to Model N System.
• Involved in writing Test Summary Report.
• Enhanced and modified existing test cases as a result of on-going change requests.
• Maintained defects in Bristol-Myers Squibb in-house MS Access tool.
• Create UAT Scripts and work with end user to execute the scripts.
• Helped developers smoke test bug fixes.
• Involved in interface and integration testing of Contract Management and Chargebacks CMCB and Government pricing GP Modules.

Environment: Windows xx, Solaris, Java, JSP, EJB, Web sphere, Ajax, Flex, Flash, JavaScript,

TOAD, HP Quality Center, Quick Test Professional, Documentum, XML, Oracle 9i, Microsoft Access, SAP 6.8,Win SCP and Putty.

Confidential

QA Tester Analyst

Confidential is a global research-driven pharmaceutical company dedicated to putting patients first. Merck discovers, develops, manufactures and markets vaccines and medicines to address unmet medical needs. Merck recognizes that Healthcare professional schedules can be demanding and they need Merck product information and services in spite of these demands. To solve for this, Merck has developed Merck OnCall , an innovative electronic product presentation solution. Merck OnCall allows customers to connect with a Merck Representative at their convenience to get the product information and resources they need. Merck OnCall also provides an easy way to request samples for Merck products, request educational materials Confidential.

• Involved in manual testing and Automation testing of web application.
• Performed Functional, System, Integration and Regression testing.
• Analyzed system requirements and created test cases and test scenarios.
• Manually traced test cases to requirements using Requirements Traceability Matrix.
• Timely updated the test cases with the modified/newly added requirements from Change Control Board CCB .
• Verify the requirements from the system against the expected results documented in the test cases using both normal/valid and abnormal/invalid input and conditions negative positive testing .
• Involved in writing SOPs
• Involved in Data driven Web Service testing.
• Extensively used Informatica to load data from Flat Files to Teradata, Teradata to Flat Files and Teradata to Teradata.
• Involved in executing QTP Scripts.
• Extensively used Page, Image, Text Check points in Quick Test Pro
• Developed the VB scripts in Quick Test pro to support the verification of Conditional statements, looping statements.
• Used clear quest for reporting defects.
• Involved in writing SQL queries to test the data stored in Merck On Call database.
• Prepared Test Metrics on a weekly basis to know the status of the application.
• Involved in training the end users to perform UAT
• Attended project meetings, release meetings, and QA status meetings.

Environment: Windows NT, Oracle 9.x, Java, JSP, SQL Nav, Flash, Flash Action Script, Flash Media Server, Web services, SOAP, VB Script, Siebel, Quick Test Pro and Clear Quest, Informatica.

Confidential

Software Test Analyst

Confidential has been serving the public school employees of the Commonwealth of Pennsylvania with increasingly complex retirement needs of their members and continues to initiate and to expand its active and retired member programs and to enhance return through a safe yet agile investment policy. PSERS implemented New Pension Administration NPAS to convert PSERS records, benefit calculations and payments from computer systems designed as much as 30 years ago to a more modern and fully integrated computer system. The client/server architecture was implemented using Power Builder for GUI components and Oracle for database components. The web components are written in Java/HTML and are deployed using an N-tier model.

• Attended project meetings, release meetings, and QA status meetings.
• Created test plan, test case design's, test execution both manual and automated using Test Director.
• Performed Unit testing on each module and corresponding sub module in batch mode.
• Developed Functional, Navigational, and User Acceptance UAT testing using Quick Test Professional.
• Extensively used Bitmap, Text checkpoints using Quick Test Pro.
• Inserted Synchronization points wherever it was required using Quick Test Pro.
• Conducted Data Driven Testing using Quick Test Pro Data Driven Wizard for re-testing with multiple data through Excel sheets.
• Created Test cases for Performance Testing as per user requirements and specified configuration.
• Conducted Backend testing for validating impact of front-end operations on backend tables.
• Wrote SQL queries to retrieve specific information from the database to make sure that the data entered has been up-loaded correctly in to the database.
• Expertise Regression testing on each new builds of application.
• Prepared Test Metrics on a weekly basis to know the status of the application.
• Used Test Director to track bugs, create defect report and followed up with development team to verify bug fixes, and update bug status.
• Participated in QA team meetings and walkthroughs for weekly QA testing reviews

Environment: Windows NT, Oracle 9.x, Java, HTML, Java Script, PL/SQL, Power Builder, Quick Test Pro, Test Director, and SQL Server.

Confidential

QA Tester/Analyst

Confidential a web based application, maintains all the policy related documents in its database and provides an easy facility to archive these documents from its database in a pre-defined legal format. The various underwriting systems across the AIG writes a large volume of policies and the documents pertaining to this is made available to the electronic Policy Review Confidential database is populated at the time of policy bind done in most of the major underwriting systems. The PRS system provides an easy way of searching the policies and transactions, viewing policies in PDF format, mailing policy documents, printing policies and also users can upload the policy documents into the PRS. The system is developed using three-tier architecture and the system is available in the AIG Intranet. Now totally around 10,000 Ten thousand users are using this application.

• Participated in QA team meetings and walkthroughs for weekly QA testing reviews
• Analyzed the business / functional requirements.
• Developed Test Cases, Test Data, and Test Analysis Reports.
• Automated the functionality of application using Quick Test Pro.
• Developed VB scripts in Quick Test Pro for testing.
• Used checkpoints to check properties of various objects using Quick Test Pro.
• Checked for the broken links using Quick Test Pro.
• Used verification points and conducted data driven Test with the Test Data sets and verified the contents of the website using Quick Test Pro.
• Involved in Unit testing, system testing, user acceptance testing, Performance testing and Regression Testing
• Participated in meetings to discuss the status and issues.
• Evaluated the Business Objects Reports performance for the Client requirements.
• Developed SQL queries to select and extract data from DB2 database.
• Used Test director for bug tracking and for maintaining the test documents.
• Checked the data flow through the front and backend and used SQL queries to extract the data from the database.

Environment: COBOL, JCL, CICS, DB2, SQL Server, UNIX, SPUFI and Quick Test Professional

Confidential

QA Analyst

Key Bank offers wide array of financial products and services. Automated Financial System AFS provides fully integrated loan delivery system. Every type of loans consumer, commercial, small business, specialized assets, syndications, and participations can be originated, underwritten, and processed on a single system. This product is been customized for Key bank in order to replace its all legacy applications that are functioning across different regions.

• Prepared Test Plans and Test Case Scenarios manually.
• Prepared Production Defect Tracking document and Test Data sheets for automation and test run analyses to ensure high-quality and defect-free Application software that meets the needs of the business.
• Develop automated scripts to facilitate Regression testing on multiple releases.
• Develop Test Scripts in requirements tab in Test Director.
• Imported all Manual test Scripts into Test Director.
• Conduct Functionality test, Performance test and UAT with Product Test Group and report to Release Management.
• Inserted Synchronization points wherever it was required using Win Runner.
• Conducted Data Driven Testing using Win Runner's Data Driven Wizard for re-testing with multiple data through Excel sheets.
• Checked the data flow through the front and backend and used SQL queries to extract the data from the database.
• Interacted with developers to explain where required, software bugs and re-tested the fixed issues.
• Identified and documented all issues and defects to ensure application software functionality
• Involved in manual testing of GUI.

Environment: Windows NT, Oracle 7i, Java, JDBC, Java-Applet, Win Runner, and Test Director.