CAREER OBJECTIVE

Quality Assurance Engineer/ Software Test Analyst/Tester with hands-on experience performing Manual AutomatedTesting using software testing tools, methodologies, strategies techniques in the QA/Software Testing industry for over 6 years in various domains. I'm currently available for new opportunities in best utilizing my years of experience as a Software/QA Test Analyst/Engineer/Tester.

PROFESSIONAL SUMMARY

• Hands-on experience in creation and execution of Manual Tests Automated Test Scripts throughout various phases of Software Development Life Cycle SDLC
• Proficient in writing and executing Test Plans, Test Cases and Test Scripts from various project documentations - Project Plan, UseCases, User Stories, Wireframes, Technical Documents, etc
• Performing experience of Testing Types - Manual, Automation, Smoke, Regression and DatabaseTesting on AUT developed in different programming languages technologies
• Competent with Agile Development Lifecycle like Scrums, Sprints, Epics, User-stories Retrospectives
• Ability to understand complex Healthcare business and technological requirements on Portals, Backend, EDI Facets and perform Manual AutomatedTesting in improving the quality
• Demonstrate ability to effectively create and execute Manual AutomatedTestScripts using various tools - HP Quality Center/ALM, HP QTP, Jira, BrowserStack, DOORS, PerfectoMobile
• Able to document processes and engage in discussions with cross-functional teams in coming up with better QA solutions at an organizational level
• Hold extensiveknowledge of health information and healthcare services regulatory environment including HIPAA, Medicaid/Medicare, CCHIT, EDI, HIX Health Exchange
• Advanced skills in creating scripting for Automation Framework including Keyword Driven, Modular Driven Hybrid Frameworks using HP QuickTest Professional QTP VBScripts
• Working experience with Business Users, System Analysts, Designers and Programmers to create and analyze sufficiency and coverage of TestCases TestScripts
• Experience testing on methodologies such as, Agile, Scrum, XP, Iterative and Waterfall
• Proficient in writing and detailing ManualTestCases using QualityCenter QC /ALM DOORS
• Excellent domain, computer technical skills of various web portals, software programs, operating systems, networking skills, and hardware knowledge
• Strong verbal and writtencommunication skills as well as interpersonal skills, with both technical and non-technical team members and users
• Thorough understanding of QA concepts and quality standards for products and processes
• Strong analytical and problem solving skills combined with high degree of efficiency and motivation at work, and adapt to challenging and fast-paced environment

TOOLS TECHNICAL SKILLS

• Operating System/Programming Languages/Development
• Windows XP, Vista 7, Windows 8, UNIX, LINUX, VBScript, Ruby on Rails RoR , HTML, Java, DHTML, .NET, C , J2EE, SQL, Hadoop, Axure, PHP, JavaScript, Ajax, CSS
• QA/Software Testing Tools
• HP Quick Test Professional QTP , MS SharePoint, HP Quality Center QC , HP Application Lifecycle Management ALM , Jira, BrowserStack, DOORS, BugZilla
• Microsoft Other Tools
• Office Suite, Word, Excel, Access, PowerPoint, Outlook, SharePoint, Lync, FileAid, Firebug
• Software Development Process Environment
• Scrum, Agile, Iterative, Waterfall, Software Development Life Cycle SDLC , Software Testing Life Cycle STLC , Manual Testing, Regression Testing, Automation Testing

PROFESSIONAL EXPERIENCE

Confidential

Software Test Engineer

• Participated in Requirements and Design Reviews, studied wireframes/mockups, business requirements and technical specifications to design ManualTestCases and Automation Tests for Sprints
• Defined, developed and executed End-to-End/System Test Cases for web services and file-based integrations for MyHumanaportal for Members, Providers, Dentist, Pharmacist, Employer Brokers
• Logged tracked software issues till resolution/closure suggested SCR using HPQualityCenter QC
• Created and published quality metrics, reports and Requirements Traceability Matrix RTM
• Performed BackendTesting utilizing Structured Query Language SQL in OracleDatabase by Views, Joins, Distinct, Having on Member ProviderSearch,MedicareQuote Claims
• Provided continuous feedback to Developers in the Scrum team on Software Usability and Functionality of MyHumana RightSource - Prescription Order System
• Planned, documented, evaluated and tracked testing results within HP ALM and MS SharePoint to ensure system applications are free from defects
• Developed and maintained CustomLibrary, ErrorHandling, RecoveryScenarios, Reporting methods using VBScript in HP QuickTest Professional QTP
• Provided proactive guidance during all stages of development lifecycle influencing specific project outcomes with the goal of defect prevention
• Wrote and executed detailed Manual Test Case, Automated Test Scripts and gathered Test Data from DB Team for both ManualTesting on 2015 Enrollment, MyHumana HumanaVitality
• Participated in production implementation verification and accountable for validating system quality
• Communicated with QA Leads and QA Management to discuss changes or enhancements that may impact data, workflow and ensured schedules and delivery dates are met
• Complied with standards of SoftwareDevelopmentLifeCycle SDLC and follow strategies, plans and procedures within Information Technology organization
• Used both HP Quality Center QC connection with HP QuickTest Professional QTP in executing detailed TestCases of complex Manual, Integration, and RegressionTests
• Performed E2EManual and RegressionTesting on MyHumana HumanaVitality portals
• Evaluated existing ManualTestArtifacts for rewriting and updating with current Sprints, and converting to TestAutomation Regression Set for nightly Regression Batch Runs
• Assisted team members with issue reporting, resolution and following appropriate communications throughout Bug Life Cycle BLC in HP Quality Center QC
• Worked with Business System Analysts, Development and UAT Team to extend testing support during the implementation effort and production verification activities

Quality Assurance Analyst

Confidential

Actively participated in walk-through, inspection, review and user group meetings to created Test Cases in HPQualityCenter QC and Automated Test Scripts

• Created Test Artifacts from project artifacts like Project Plan, Use Cases TRDs for Functionality, SystemTesting and Regression Suites
• Performed HPQuality Center QC Site Project Administrative tasks for various projects and the liaison between HP QC support for Project Managers
• Setup Projects Users, created User fields customization for modules as a ProjectAdmin
• Wrote SQL queries using Stored Procedures, Functions, Triggers, Join Views for Backend DataConstraintsTesting against Oracle
• Exposed to API and WebServices testing using SOAPUI and XML Scripting with both positive and negative scenarios validating if the expected data is fetched from database, without any errors in server logs
• Maintained enhanced existing Test Framework on PAM - Personal Account Management from HorizonMyWay HSA, HRA FSA using Actions, Functions and VBScript methods
• Worked closely with development and product teams to isolate and resolve issues using HP Quality Center QC , including troubleshooting of customer issues
• Worked with Onshore Offshore team for continuous deployment and support of online Account Balance, Claims and Payments modules, and MyWay Health Savings Accounts HSA
• Verified resolved Change Requests logged QC Defect and maintained accurate status for Change Requests entered in each project within HP Quality Center QC
• Created executed TestCases of Member Online Services MOS of Horizon MyWay HRA against Sprints in intensive Scrum methodologies
• Performed TestPlan reviews, TestCase reviews, AutomationCode reviews, and TestResultReviews with onshore offshore team to ensure superior quality of software
• Performed UserAcceptanceTesting UAT along with multiple Web portal projects with Business and Development Teams in AlphaEnvironment
• Escalated issues to management where issue resolution was not achieved within expected time
• Intensively used HPQualityCenter QC to write TestCases, executing Tests from HP QC and HP QuickTest Professional QTP , and log verifying defect fixes
• Partnered and communicated with Architects, Subject Matters Experts SME , Business Analysts BA , and Project Managers PM to create maintenance of TestCases, TestScripts and RTM
• Closely managed and tracked Defects and prioritized across multiple projects with onshore and offshore team member via Jira HP Quality Center QC

Manual Tester

Confidential

Designed and developed Test Scenario/Test Cases/Test steps for various Business Services and methods covering both Positive and Negative Testing requirements.

• Attended Design Spec Reviews to understand design, contribute requirements ensure testability
• Assisted Automation Engineers in creating TestScript by HP QuickTest Professional QTP in performing system testing and executing on remote VMs
• Attended LessonsLearnedMeetings involving the entire project team to provide feedback, Positive/Negative attributes noticed during the User Acceptance Testing UAT Phase
• Reporting Pass/Fail status to Master Test Execution Report during run-time from HP QTP
• Committed strongly to Team Priorities and worked well in an integrated developer/tester environment
• Actively participated in Weekly Walkthroughs and Inspections to verify the status of testing and project
• Verified Front-end functional behavior and User Acceptance Testing UAT with various browsers such as IE, Firefox, Chrome, Safari using BrowserStack
• Performed Back-end Testing procedures using SQL statements for Web/online customer interactions
• Created SmokeTest Scripts to test highly visible crucial functionalities of the application using QuickTest Professional QTP VBScript
• Developed and maintained Test Plans, Manual and AutomatedTest Scripts for user interface, functionality, system and ad-hoc testing
• Reporting Pass/Fail status to Master Test Execution Report during run-time from HP QTP
• Developed TestCases off of SprintBacklog and supported Sprint activities by performing ManualTesting and logging and tracking Defect in HPQualityCenter
• Performed Database Testing by writing SQL queries from QuickTest Professional QTP by ODBC
• Attended DailyScrumMeetings and gave test execution status and TestBurn-down info to the team
• Wrote functional non-functional test cases requirements, and developed Test Plan and Test Scenarios for different modules
• Performed ManualTesting, Functio nal, Regression and System Testing on different browsers