SUMMARY

Over Eleven years of diverse experience in Information Technology with emphasis on Quality Assurance. Expertise in Manual/Automation Testing of applications, Client/Server and Web based applications. Have experience using Mercury Tools WinRunner, QTP and Test Director/Quality Center. Experienced working as a QA Tester handling complex projects and participating in full Software Testing Life Cycle for Financials, Banks, Media and Logistics Companies.

EXPERTISE

• Experience with QA Methodology and QA Validations Strong in Analyzing Business specs and Developed Test Plans, Test Scripts and Test Cases and execute them.
• Extensive experience in Unit, Functional, Integration, Regression, User Acceptance UAT, System Testing.
• Experience in using Automation Tools WinRunner, Quick Test Pro and Test Director.
• Expertise in functional testing for Network and Client/Server Applications
• Worked in Telecom, Web, Media, Finance, B2B and Billing Applications.
• Implemented the software development lifecycle SDLC for the testing life cycle to follow the Standards process in the application.
• Extensive experience in White Box Black Box Testing.
• Experienced in Testing Database Applications in Oracle, TSYS, MS SQL Server and Access
• Experience in Problem solving skills and Bug Reports using Bug Tracking Tools.
• Expertise in writing, maintaining and Executing Test plans, Test procedures, Test Results and generating software defect reports for the developers.
• Excellent communication skills, Documentation Skills, Team problem solving ability, analytical and programming skills in high speed, quality conscious, Multitasked environment.
• Exposure in Unix, JAVA, .NET, Visual Basic and Visual Fox Pro and Oracle programming
• Expertise in ADA testing using JAWS, NVDA and windows eyes.
• Expertise in Mobile testing real/virtual User agent devices Iphone, Samsung, Including Ipads with device detection

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Sr. QA Analyst

ROLE:

• Responsibilities include review business, technical and functional documents.
• Test complex websites to ensure that they work across all client-required browsers on both PC and MAC through the use of virtual machines VM ware .
• Testing on stage and production testing on different instances of VM include Windows XP IE8, IE9, FF latest 26 , Windows 7 from old version to new versions.
• Interfacing and communicating with designers, project managers, and web developers.
• Automating test scripts using Selenium 2 Web driver on web based applications and reporting solutions for validations and verifications.
• UAT applications testing including Opt-in accounts and storing results.
• Unit, functional and integration testing done for designed sites.
• Able to work with multiple projects on daily basis.
• Able to use firebug and HTTP watch basic to determine various tags required.
• Verification parameters like cell, promo, SPID, and target urls using Selenium 2.
• Make sure websites are compliant to the Americans with Disabilities Act through the use of screen reader technology Jaws, Window Eyes, NVDA
• Tested email vanities and designs to deployments on Android and IOS platforms
• Mobiles testing done on simulators as well as actual devices including iPhone, galaxy, android, I-pad etc.
• Web design testing includes security checks, Test tracking tags, like Google Analytics, through the use of HTTP Watch and Firebug functional specs, text messages etc.
• Incorporate Search Engine Optimization on websites according to client requirements
• Reporting defects and tracking with developers and interface engineers till closing them before QA signing off.

Environment: AtTask, Virtual Machine, Selenium, Opera Simulator, Iphone, Ipad, Galaxy, Android. Java, J2EE, .NET, Web applications, JAWs, Windowseyes, NVDA, Selenium 2

Confidential

Sr. QA Analyst

ROLE:

• Review project documentation for all assigned projects to ensure that the project requirements are clearly defined
• Analyze project requirements and Design, develop and implement test plans, test scripts, and testing tools using the detailed business requirements document test cases that ensure that all functionality is performing as intended.
• Plan and schedule all QA deliverables during project lifecycle
• Conduct formal test case review sessions with project team and incorporate feedback
• Work with business partners and technology leads to identify the appropriate data for testing, and prepare that data for the test cases.
• Assist Application Developers and technical support staff in identifying and resolving problems.
• Facilitate resolution and communication of cross-application/organization architectural issues and decisions. Assess and revise test sequence and scope based upon test results and/or changes in product design.
• Execute test cases, document actual results, and evaluate compared to expected results. Troubleshoot unintended results and error logs to investigate cause of unintended results.
• Regularly report overall project status, including test case execution statistics, defect status, milestone achievement, and satisfaction of quality metrics
• Report defects and escalate issues as needed. Document test procedures and findings.
• Contribute to the project success in a team environment while simultaneously completing individual tasks and goals
• Experienced in using UNIX shell scripts read, compare and test.
• Experience in business object reports and SQL queries.
• Coordinate component, system and documentation testing with the appropriate technical groups and Release Management.
• Involved in every phase of clinical trials management and supports activities such as:
• Customizations for Trial Design stage. Creating data extracts for Sponsors in custom defined formats during Trial Management and Close Trial stage
• Tested Conformance with requirements as defined in protocol
• Perform early morning or late night validation when new releases are being deployed into production. Work closely with developers to support defect resolution.
• Experience with Agile Software Development methodology SCRUM , familiarity with Product
• Extensively used Test tracking tool of HP Quality Center
• Mentor off shore team Calcutta based on daily basis for completion of testing.

Environment: Agile, Quality Center, UNIX, SQL, Java, J2EE, .NET, Web applications

Confidential

Sr. QA Analyst

ROLE:

• Tested services and sales transactions for the customers.
• Conducted and Participated in business analysts, developers meetings.
• Quality center maintenance done including providing the role security.
• Followed business requirements and track them through the test cases for coverage in quality center.
• Tested Point of Sales application. Integration testing done for loans vendor to system's applications.
• Involved in testing online web functionality and developed Keyword Driven Frameworks for QTP Automation. Used Checkpoints, Parameterization, Regular expressions, User messages, Warnings and used Recovery scenarios for Error handling. Hands on experience with Descriptive programming. Wrote test cases, scripts and ran them in quality center.
• Tracked and reported on progress against schedule in quality center. Drives the execution of the test schedule.
• Has worked with dynamic data, Frames WEB , Java and .NET applications with knowledge of VB scripting and SQL.
• Worked in Agile and Scrum test methodology.
• Experience with data tables and loading dynamic data tables Excel

Environment: QTP, Agile, Quality Center, Java, J2EE, Web applications

Confidential

Sr. QA Analyst

ROLE:

• Participating in the full Testing Life-Cycle from analyzing Business Requirements.
• Developed Test Plan, their execution and eventual deployment of Product.
• Guided for developing Test scripts and test cases for functional, Integration and regression testing for various customizations.
• Tested Ventex systems for account management, sales, management, customer care.
• Exposure to C and tested applications.
• Electronic billing, loans, mortgages, quick bill, online payment etc are tested in Ventex customer suite.
• Facilitated test case design and lead test script walkthroughs. Used unix shell scripts extensively.
• Reported individual and project status: dashboard information, open issues, risk analysis.
• Created a detailed Test Plan using QTP and used Quality Center to keep track the defects.
• Strong in SQL and wrote queries.
• Created environment for QTP test automation and responsible for setting up and maintaining the automation lab for remote execution.
• In depth knowledge of Actions/ Object repository/ Check points/ Virtual objects.
• Quality center used to maintain test cases and file and track the defects.
• Tested web programming for various TCP/IP, DNS, and FTP platforms.
• Developed QTP based automated test cases for regression with various data sets.
• Performed web application testing, System, Functional testing, Integration testing.
• Participated in many meetings with business analysts and developers.
• Communicating the issues with the team members time to time to keep track of an AUT.

Environment: UNIX, HTML, SQL, Quality Center, QTP, Java, J2EE, Ventex, Agile

Confidential

Sr. QA Analyst

ROLE

• Performed in the full Testing Life-Cycle from analyzing Business Requirements.
• Developed Test Plans, Test Cases, their execution and eventual deployment for loan and mortgage applications..
• Interacted with off shore team to coordinate and finalize the test scripts
• Tested web applications and defects reported in Quality center.
• Good expertise in Microsoft tools like Excel, Word, Power point etc.
• Conducted QTP automated tests meticulously and exhaustively for entire applications using scripts, which are designed specifically for this purpose.
• Analyze the Business Requirement Document BRD , Functional Specification Documents to prepare QTP Test Cases based on Test Plans
• Agile method followed for scrum environment to complete testing within 30 days.
• Identified programmable Scenarios for credit card applications and Test Data for the applications
• Involved in QTP Integration Testing. Used Quality Center for tracking defects/ bugs and fixes
• Worked on TSYS main frame application screens for account transactions.
• Testified customizations for Benefits Involved in data verification and validation testing for the application.
• Worked with SQL scripts/queries for data verification at the backend Using TSQL
• Performed in Defect Report meetings with Developers, QA Management and updated them.

Environment: UNIX, Mainframe, Quality Center, QTP, TSYS, SQL

Confidential

QA Analyst

ROLE:

• Work includes analyze and verifying the converted data present on green screens TS2.
• Attended mock verification process which holds at TSYS place.
• Developed test plan and Wrote test cases
• Used Unix shell scripts using KSH to compare files.
• Automated the incoming confirmations process for Over-the-Counter OTC derivatives.
• Tested web based applications, Java applications.
• Manually verified the data on TSYS mainframe application screens.
• Used QTP to test the logic ids of conversion
• Proficiency in using Microsoft Office tools like excel, power point etc.
• Maintained testing standards and followed the SDLC Software Development Life Cycle.
• Validated the data values before and after data processing

Environment: MS Access 2003, Teradata TSYS SQL Assistant, QTP, Test Director

Confidential

QA Tester

ROLE:

• Converting manual test cases into automation using Winrunner 8 and QTP 8.2.
• Interacted with the Project Manager, Business Analyst's and Development team to get the sign off for all the Test plans, test cases and the resolution for the issues that are encountered during testing period.
• Coordinated and involved each team member to get work done in efficient manner.
• Downloaded CSO Library functions, created user defined functions
• Developed functions in compiled module suitable for the application using TSL.
• Compared the application report to printed report using functions.
• Configured the GUI for Visual Fox Pro application.
• Handled the error exceptions and synchronization problems in the TSL.
• Configured GUI and applied regular expressions to compete with version changes.
• Maintained global GUI and developed functions flexible to use in other applications like printing reports to pdf file, converting pdf to excel and comparing with baseline pdfs.
• Ran Batch tests and solved synchronization problems.
• Worked on Client server application developed in .NET with QTP
• Worked on interfacing applications processed data from one to another application.
• Developed functions flexible so that they can be applied in any application.
• Generalised GUI, functions paths to the script to made flexible changes and can run on any other system with minimum settings.

Environment: Windows XP, Windows 2000, Winrunner7.01/8.0, QTP8.2, SQL Server, .NET, Visual Basic, Visual FoxPro

Confidential

Test Analyst

ROLE:

• Developed test cases for different cycles of conversion.
• Interacted with developers as well as business analysts to test the pre conversion and post conversion requirements.
• Validated incoming confirmation process for Over-the-Counter OTC derivatives, helping firms achieve increased regulatory compliance and reduce trade processing times.
• Participated in walkthroughs for investment banking services.
• Designed and developed test cases based on Data Conversion requirements.

Environment: UNIX, TSYS, SQL, JCL, Test Director

Confidential

Test Analyst

ROLE:

• Completed Test plan and Developed Test scenarios.
• Developed test cases for functional and user acceptance testing
• Identified and characterized changes in performance and scalability against functionality or architectural changes and work with developers to identify and remove critical functionality.
• Designed, developed and executed automated scripts. Test director to track them.

Environment: UNIX, Java, Win Runner, DB2 and Test Director