Experience Summary

• Quality Assurance QA and Manual/Automated testing experience of Web based, Client/Server, Internet applications with a wide variety of projects and environments.
• Excellent knowledge and experience in working with various Software Development Life Cycle SDLC methodologies like Waterfall, Agile and RUP.
• Analyzed different Software Requirement documents and Developed extensive Test Plans which included writing test cases, compiling test data, documenting test results and performing result analysis.
• Expertise in Smoke, Functional, Data Driven, Ad-hoc, Performance, Usability, Integration, Load and Regression Testing.
• Involved in testing applications using testing tools like Quality Center and Quick Test Pro.
• Experience in working with Oracle, MySQL and MS SQL Server databases and Mainframe.
• Experience with various Bug and defect tracking tools like Clear Quest and Quality Center.
• Good at multi-tasking and can prioritize work well under tight deadlines with high efficiency.
• Vast knowledge and experience in Health Care industry experienced in testing different healthcare ERP solutions such as FACETS, MedPlus, EPIC and other claim processing solutions.
• Experience in ICD-9 to ICD-10 Conversion.
• Experience in testing Electronic Data Interchange EDI according to HIPPA Compliance.
• Strong communication skills, both verbal written, with particular emphasis on the production of clear detailed written Test Plans, Business Requirements, Functional Specifications.
• Ability to understand analyze business processes workflows with the objective of providing recommendations for the best use of technology to improve these.
• Works very well individually and in a team environment.

Technical Skills

Tools : Quick Test Professional QTP , SOAPUI, EDI, Facets

Defect Tracking and Reporting : Quality Center, Clear Quest, Rational Robot

Test Management Tool : Quality Center/Test Director

MS Suite : MS Word, MS Excel, MS Power Point and MS Outlook Database : MS SQL 2000/2005, Oracle and DB2 8.0

OS : Windows 98/2000 Server/XP/Vista/Windows 7, UNIX

Work Summary

Confidential

Test Analyst

Responsibilities:

• Actively participating in all phases of testing lifecycle Design, Planning, Development and Results .
• Coordinating with Development and Business team to develop high level Business and Technical documents for Testing.
• Performed end-to-end System Integration testing which covered the entire business process flow from the initial point of sales through to all the 10 downstream systems and XML output files, including apps/interfaces.
• Designing Test conditions, Test Plan and test strategies based on high level business and technical documents.
• Implementing Standardized and Unified process throughout the software Development Life Cycle SDLC .
• Involving with other team members to set up testing tools, implementation and testing environments.
• Modifying previously existing and writing new test cases that were driven by the manual testing.
• Involving in Designing and Analyzing of Test Scope strategies with other Test Analyst.
• Write Unit Integration and System Test cases using Rational Quality Manger from Functional and other high level documents.
• Involving in writing Test scripts using Rational Manual Tester to perform Manual and Automation testing on the AUT under the different Programming Environment.
• Establishing questionnaires and resource leveling required for implementing HIPAA 5010 and upgrading ICD-9 diagnosis codes to ICD-10 codes.
• Coordinated with the test team to check the weekly status and report the same to the project manager.
• Follow up with seniors and developers on defects status on a regular basis.
• Worked on multiple functional areas in the project including SAP Business Objects.
• Worked on the CAMMIS mainframe system and have knowledge of various screens.
• Provided fundamental metrics to test management on Daily and Weekly bases.
• Participated in Xerox-required employee training and test team specific training.
• Involved in Test Team deliverables of the Project.
• Actively worked on building, submitting and tracking the 837I and 837P claims as well as Pharmacy claims for EDI, Real time and Paper claims.

Environment: EDIFACS, Slick Edit, RQM, Clear Quest, MS Office 2003/2010, Word, Excel, PowerPoint, Access

Confidential

QA Tester

Responsibilities:

• Worked to do end-to-end testing which covered the entire business process flow from the initial point till end in all the interfaces of the system including the XML outputs and other reports and SAP BOs.
• Participated in the planning, development, coordination and presentation of specific testing needs as appropriate to the quality assurance needs of the end user
• Developed and executed SQL queries to verify the proper insertion, deletion and updates into the data Warehouse supporting tables and cubes.
• Assisted business users in defining UAT test cases and plans Established and maintained test cases and test data in Quality Center.
• Coordinated with the QA Team for testing activities across multiple systems and managed Conversion test execution.
• Used MS Visio for flow-charting, process model and architectural design of the application.
• Strong experience in conducting Gap Analysis GAP , Functional testing, User Acceptance Testing UAT , and System Integration testing SIT , SWOT analysis, Cost benefit analysis and ROI analysis.
• Involved in implementation of HIPAA EDI Transactions 835,837,820,276
• Facilitated Electronic Data Interchange.
• Performed GAP Analysis for HIPAA 4010 and 5010 transactions.
• Used EDI tools to verify mapping to X12 format
• Recommended changes for system design, methods, procedures, policies and workflows affecting Medicare/Medicaid claims processing in compliance with government compliant processes like HIPAA/ EDI formats and accredited standards ANSI.
• Analyzed HIPAA EDI transactions in XML and X12 responses and of 270 and 276 and looked for defects for amendment.
• Did data analysis for various version changes of EDI messages on different sub-systems.
• Providing the required test data for the developers in order to fix the defects
• Participating in QA team meeting and bug tracking meetings.
• Produced management reports using Informatica relative to inventory, productivity, accuracy and cycle time and maintained team leave documents and artifacts in web based MS Share point
• Involved in Billing, Claims Testing applications.
• Tested the enhanced FACETS/AMISYS system, evaluating claims adjudication needs and creating HIPAA-compliant business rules configuration.
• Involved in assessment of tools for use in future HIPAA 4010/5010 migration and compliance by performing GAP Analysis. Provided business and technical process flow recommendations.
• Performed comparative analysis and gap analysis to identify variation in the process as per HIPAA X12 4010 and 5010 guidelines to incorporate updates as per 5010 guidelines
• Mapped EDI 4010 provider claim payment/advice/status 835/837/276 from clearinghouse sources to ASC X12 formats.
• Extensive testing of EDI Eligibility/Inquiry/Response 270/271 transactions via reports generated by developers.
• Mapped claims, payments, and status to back-office database.
• Logged the defects in Quality Center and maintained track of the defects throughout the life cycle.
• Participated in QA Team meetings and bug tracking meetings.

Environment: MS-Visio, MS Office, MS Project, TOAD, SQL, Quality Center, HIPAA/ EDI X12, FACETS, Oracle, SharePoint, Informatica, FTP.

Confidential

QA Tester

Responsibilities:

• Actively participated in all phases of testing lifecycle Design, Planning, Development and Results .
• Coordinate with Development and Business team to develop high level Business and Technical documents.
• Design Test Plan and test strategies based on high level business and technical documents.
• Implemented Standardized and Unified process throughout the software Development Life Cycle SDLC .
• Involved with other team members to set up testing tools, implementation and testing environments.
• Modified previously existing test cases that were driven by the manual testing.
• Involved in Designing and Analyzing of Test Scope strategies with other Test Analyst.
• Write Unit, Integration and System Test cases using Rational Test Manger from Functional, Technical and other high level documents.
• Extensively involved in writing Test scripts using Rational Manual Tester to perform Manual and Automation testing on the AUT under the different Programming Environment.
• Performed all phases of end-to-end testing which includes User Acceptance testing, Functionality testing, Regression Testing and system testing of the Facets, ITS, ICD9, ICD10 and its interfaces and Client-Server Utilities.
• Established questionnaires and resource leveling required for implementing HIPAA 5010 and upgrading ICD-9 diagnosis codes to ICD-10 codes.
• Performed Sanity and Smoke Testing of the application manually after each build.
• Involved in FACETS Implementation Testing, involved end to end testing of FACETS Billing, Claim Processing and Subscriber/Member module.
• Set claim processing data for different Facets Module.
• Design, analyze and performed Integration and System testing on different leading health care software's such as FACETS, MedPlus, Onyx etc. to test all the different software components under one complete system.
• Write test cases using Rational Test Manger, Used Rational Robot and Rational Manual Tester for Functional testing.
• Validate EDI Claim Process according to HIPPA compliance.
• Test HIPPA regulations in Facets HIPPA privacy module.
• Involved in creation and maintenance of Test Matrix and Traceability Matrix.
• Using UNIX manually tracking all the Logs Activities on the server.
• Write UNIX Shell Scripts to perform Backend testing.
• Coordinated for Batch Jobs scheduling for SIT System Integration Testing Team.
• Run the SQL queries using SQL advantage and SQL Navigator.
• Produce Reports from Oracle Database using SQL Plus.
• Perform Backend testing by extensively using complex SQL queries to verify the integrity of the database.
• Use Rational Clear Quest for the reporting and tracking of defects.

Environment: Rational Test Manager, Rational Manual Tester V6.1, Rational Clear Quest, Rational Robot, Facets 4.31, UNIX, Java, XML, Oracle, SQL Server, Sybase, SQL advantage, SQL Plus, SQL Navigator, Mainframe, Manual Testing

Confidential

QAEngineer

Responsibilities:

• Analyzed the Business Requirements Specification, System Requirements Specification and User Interface Specification documents.
• Developed Test Plans, Test scenarios, Test Cases, Test Scripts.
• Involved in setting up different configuration environment for compatibility testing and manual testing.
• Involved in preparing traceability matrix to design test cases.
• Performed ad-hoc, Functional, Regression, Integration and Compatibility Testing of Web-based Application.
• Tailed Log Reports for exception handling on UNIX.
• Identified the Test Cases to be automated and lead the effort for automating the testing process using HP QTP.
• Enhanced test scripts by inserting checkpoints, synchronization points and adding conditional statements and reporting statements in QTP.
• Validated request/response data using SOAPUI.
• Added Assertions and used X-path in SOAP/WSDL requests.
• Used Load Testing for analyzing performance.
• Manually performed back-end testing by writing SQL queries
• Developed User-Acceptance Test scripts and assisted users in conducting UAT.
• Checked the broken links in the application and conducted cross browser testing.
• Performed an operation on objects using descriptive programming in QTP.
• Created Recovery Scenarios for some of the modules.
• Responsible for updating and maintaining the Test Director for all the defects found during functional and regression testing and follow up of the bug life cycle.
• Actively participated in daily bug triage meetings and interacted with developers diplomatically to ensure high quality of the application under test.

Environment: Microsoft Office suite, QTP 10.0, HTML, UNIX, XML, SQL, Oracle 8i, SOAP

UI 1.5, Quality Center 8.2

Confidential

QA Tester

Responsibilities:

• Reviewed Business Requirements Documents to document business rules.
• Participated in the design walkthroughs and meetings.
• Responsible for testing an application manually.
• Created test strategy document that defines the test environment, phases of testing, entrance and exit criteria into different phases of testing in Software Development Life Cycle SDLC .
• Created Test Plans, Test Cases and Test Scripts for some of the modules of the application under test AUT .
• Used strong technical ability and established quality standards to verify and validate assigned software products, components, or function sets throughout their development cycles.
• Mapped the custom objects to the standard objects where necessary, and inserted Standard, Bitmap and Text checkpoints where needed, to compare the current behavior of the application being tested to its behavior in the earlier version using Quick Test Pro QTP
• Involved in developing Test Procedure for the application iteratively whenever a Change request is done.
• Involved in database Integrity using SQL queries.
• Responsible for testing the stored Procedures.
• Executed various Test Scenarios using SOAP UI and analyzed the results to detect database connectivity problems and system crashes under load.
• Performed data driven testing of the web service.
• Used SOAP UI for Performance Testing Load testing .
• Executed the test cases using Quality Center and analyzed the results.
• Identified and documented all the defects to ensure application software functionality for present as well as future builds.
• Interacted with various teams to ensure overall quality of the application.

Environment: QTP, Quality Center, .NET, HTML, XML, SOAPUI 3.5, MS SQL Server,

Windows 2000/XP, IE, Mozilla fire fox.