SUMMARY:Over eighteen years of experience in SDLC. 14 years in Quality Assurance. Requirement analysis, writing test plans and test cases, manual and automated testing, defect documentation.

HARDWARE:Windows based PC, IBM 3090, IBM 390, WiFi and mobile devices

LANGUAGES: COBOL II, C, SQL, HTML, C , JAVA, XML

UTILITIES: Quality Center ALM 11.0 , Quick Test Pro, Business Objects, Winrunner, Requisite Pro, MS Office, MS Project, Visual Source Safe, Xpeditor, JCL, VSAM, Fileaid, Zeke, Endevor, WS07, SmartTest

OPERATING

SYSTEMS: WINDOWS 95, 98, NT, ME, 2K, XP, Vista, 7, 8.1 , TSO-MVS, UNIX, OS390

Confidential

QA Analyst

• Testing of a web based personal lines insurance system
• Wrote and executed manual test scripts.
• Set up test case data in Excel for use in QTP automation.
• Used Agile methodology.
• System testing of a web based commercial lines insurance system

QA Test Lead

• Estimated hours for projects.
• Static testing on Requirements documents.
• Worked on multiple projects for each release cycle.
• Conducted daily status calls with the business during testing cycles.
• Reviewed test cases and monitored daily test set execution in Quality Center.
• Compiled testing metrics for a daily Triage report.
• Managed defects in Quality Center.
• Used Waterfall methodologies.

Sr. QA Analyst

• Functional testing of a web based repository of science books, journals, articles,etc.
• Managed offshore resources with coordination of project tasks including the writing and execution of tests.
• Reviewed and provided feedback on Functional Specs, UI documents, and Derived Requirement documents.
• Estimated hours for projects.
• Worked on multiple projects for each release cycle.
• Reviewed, wrote, and executed test cases in Quality Center.
• Wrote and executed automated tests using Quick Test Pro.
• Managed defects in Quality Center.
• Utilized Waterfall and Agile methodologies.

Confidential

QA Analyst

• Wrote test plans cases and test cases, manually executed tests. Worked on multiple web based projects, providing customized test plans, cases, and scripts.
• Performed testing Black Box on multiple web based projects using the waterfall methodology, as well as documented all found defects.
• Provided reports to clients on the testing status.

Confidential

Testing of a web based entry system for couriers to enter their sales and returns.

Confidential

Sr. QA Analyst / QA Lead

Entered requirements into Requisite Pro, imported requirements into Quality Center, wrote test plans and test cases, manually executed tests, automated and ran tests with WinRunner. Worked mainly on .NET/Java/Windows and Web-basedinternet applications such as IPTV, mobile app, Instant Messenger, VOIP, Video Chat, Video Email, Kitchen Broadband Station, Email Client, and Address Book.

• Managed project teams to understand requirements and specifications and to estimate testing efforts.
• QualityCenter Test Director administrator.
• Assisted with building the QA team from 4 members up to 10 members.
• Mentored and supervised new team members.
• Identified testing needs such as required hardware including WiFi and mobile devices and software.
• Set up and maintained the testing environments.
• Imported requirements into Mercury Test Director via Requisite Pro.
• Developed test cases and testing strategy in Mercury Quality Center from business and functional requirements including wireframes .
• Manually tested applications Black box, Smoke, Usability and Regression testing using the Waterfall, and Agile methodologies.
• Planned, monitored and controlled the testing efforts.
• Automated test cases test scripts with Mercury WinRunneron benchmarked applications.
• Created, tracked, maintained, and verified defects through QualityCenter.
• I was the go-to person for new projects and ad-hoc testing as well as back up for the QA manager in his absence.

Confidential

Provider of information processing management, outsourcing services and application software to the financial, mortgage, healthcare and telecommunications industries.

Testing Lead - Supervised a team of 3 automation testers on an E-Business product for 3 clients, including writing, maintaining and execution of test scripts.

• Developed test cases in Mercury Test Director based on requirements.
• Wrote and updated automated test scripts using Mercury WinRunner.
• Tracked for defects usingMercury Test Director.

Technical Lead - Supervised a team of 6 developers, providing estimating, project planning, construction, testing and implementing enhancements of Virtuoso II for Hughes Ispat, an International client based in India.

• Identified and corrected several problems with the Bill format modules prior to system testing, including XEROX printing changes for A4 paper.
• Estimated, planned and managed several rounds of enhancements for the mainframe platform for two clients.
• Worked directly with our InternationalDataCenter as Project Manager on-site in India, with acceptance testing and support of enhancements.
• Finished the development of the retrofit project of the Virtuoso I Bill Format programs to help the company meet their deadline and implemented on time.
• Re-designed, coded and tested the Virtuoso II bill format programs to meet the client's specifications and implemented on time.

Programmer / Analyst

• Maintenance and enhancements of cellular billing system for SYSTEMATICS INC. using COBOL II, Little Rock, AR.
• Developed, tested and installed a reporting process for the In-collects billing department to simplify the tracking of Virtuoso I In-collect dollars.