We provide IT Staff Augmentation Services!

Quality Support Analyst Resume Profile

3.00/5 (Submit Your Rating)

Profile:

  • Proficient in Agile Software Development Cycle, Waterfall Software Development Life Cycle SDLC , and Capability Maturity Model Integration CMMI process.
  • Experienced in developing Test Plans and Test strategies, and documenting test results.
  • Highly adept at planning, and conducting System Acceptance Testing SAT , Application Qualification Testing AQT , Release Systems Integration Testing RSIT , User Acceptance Testing UAT and Project System Integration Test PSIT using Rational Suite which includes Rational Quality Manager, Rational Team Concert, and Rational Requirement Composer.

Skills summary

  • Independent Verification and Validation testing IV V
  • Test Planning Reporting, Defect Tracking
  • Requirements Management, Requirement Traceability Matrix RTM
  • Manual Testing, End of Test Reports, Test Status Report
  • Automated Testing, Rational Functional Tester RFT , Rational Robot, HP Quick Test Professional QTP HP Quality Center, Selenium, Quick Test Pro, iTKO Lisa Test
  • Rational Quality Manager RQM , Rational Team Concert RTC . Rational Requirement Composer RRC Rational Clear Quest Defect , Serena Team Track, PVCS Tracker Bug/Defects , Bugzilla Defect Tracking. Microsoft SQL Server, MySQL, Oracle DB's DB2, PeopleSoft, etc.

QUALITY SUPPORT ANALYST

Confidential.

  • Responsible for managing the Software Developing Testing processes with a team of 7 Senior Software Test Engineers in supporting the Veteran Administration VBMS-R project
  • As a Test Manager, supported a team of Test Engineers in all phases of Agile testing while conducting JAVA application Testing. This included attending daily Scrum meetings and biweekly test team meetings. Developed and executed test plans, test cases, and test scenarios
  • Led efforts in documentation reviews, including project plans, test plans, requirements, defects, and process reviews
  • Provided user stories assignment to all members of the IV V team in order to start the test cases/scripts creation
  • Conducted testing on the Veterans Benefits Management System VBMS using Windows XP Professional, on Internet Explorer 10.0
  • Created and executed manual and automated test scripts using Rational Quality Manager and Rational Functional Tester
  • Reviewed user stories and use cases using Rational Team Concert. Reviewed system requirements using Rational Requirement Composer Completed Testing Documentation deliverables including DTSR, ITDR, and End of Test Reports.

COMPUTER ENGINEER

  • ssisted with the implementation of Federal legislation and requirements regarding voting system testing and certification.
  • Project Manager for voting system test campaigns developed and updated Standard Operating Procedures for the Division assisted with planning public meetings and roundtables built and maintained relationships with Federal, State, and local election officials and non-government agencies.
  • Provided oversight and guidance to the EAC staff members on usability and accessibility requirements supported section 508 standards and best practices.
  • Participated in the peer review process of Voluntary Voting System Guidelines VVSGs to ensure quality based on NIST, IEEE, and CMMI model.
  • Conducted investigation for the Quality Monitoring Program.
  • Coordinated with various developers business analysts to effectively and efficiently process each quality cycle in the development life cycle or maintenance life cycle.

SENIOR LEVEL IV V SCIENTIST/TEST ENGINEER

Confidential

  • Responsible for Independent Verification and Validation testing. As a member of the IV V team, supported all phases of Agile testing, including the development and execution of test plans, test cases and scenarios. Led efforts in documentation reviews including project plans, requirements, and defects. Provided user stories assignments to all members of the IV V team in order to start the test cases/scripts creation. Created and executed manual and automated test scripts using Rational Quality Manager and rational functional testing. Reviewed user stores and use cases using Rational Team Concert and systems requirements using Rational Requirement Composer. Particpated in daily Scrum meeting.

SOFTWARE TEST ENGINEER LEAD

  • Supported CSC with managing a team of software testers in all phases of testing including the development and execution of test plans, test cases, and test scenarios. Led efforts in the multidisciplinary research and testing of different types of electronic data processing systems software, while planning the execution of functional and performance testing for the AcqCESS Portal Web-based application. Collaborated with architects and hardware engineers in planning and identifying high-risk test areas during design and development to mitigate risk. Involved with software development, integration, implementation, storage capacity, processing speed, management reporting, and input/output requirements. Effectively communicated issues to project management during the point and click sessions, as well as collaborated with hardware engineers in the planning and development of systems software. Advised hardware designers on machine characteristics that affected software systems such as storage capacity, processing speed, and input/out requirements, and verified accessibility requirements using JAWS screen reader/Real Speak English/Spanish Voices for Windows 9.0. Tested for usability and accessibility for Section 508 of the Rehabilitation Act, which requires Federal agencies' electronic and information technology to be accessible to people with disabilities. Also conducted testing using Window XP Professional, Windows Vista Business on Internet Explorer 6.0 , and Firefox 3.0.

SOFTWARE TEST ENGINEER IV

  • Provided SRA International with support to the U.S. Army on the Force Management System FMS project. Developed test cases, test execution scenarios, and conducted testing activities for subsets of complex systems and subsystems. Employed system analysis techniques to translate system requirements were part of the system to be delivered. Verified that the requirements operated correctly, generated problem and change reports, and communicated orally and in writing with the test lead and developers. Provided support in the design, prototyping, and user-interface design for rational products and involvement with software development, integration, implementation, storage capacity, processing speed, management reporting, and input/output requirements.

SOFTWARE TEST ENGINEER/REQUIREMENT ANALYST

  • Responsible for Application Qualification Testing AQT on the IRS Web-based application. Frequently met with client community to determine customer needs developed and executed test plans, test cases, and test scenarios using Rational Suite Enterprise utilized Rational Test Manager for test tracking utilizing ClearQuest for defect tracking and Rational Robot to create and execute automated test scripts. Analyzed business requirements, test data, business use cases, reported discrepancies, and compiled written reports on test status. Gathered requirements, determined computer user needs and advised hardware designers on machine characteristics that affected software systems including storage capacity, processing speed, and input/out requirements. Obtained a strong working knowledge of the System Development Life Cycle SDLC and the Capability Maturity Model Integration CMMI process

SOFTWARE TEST ENGINEER III

Rockwell Automation Technologies

  • Improved Rockwell Automation Technology organizations capabilities in testing and deploying Web-based applications. Led efforts in planning and execution of functional and performance testing for client-server and web based applications. Supported the development team in the deployment and maintenance of applications across several platforms during SQA and beta test cycles. Led efforts in identifying high-risk test areas during design and development to mitigate risk. Provided engineering support to internal and external customers, and effectively communicated issues to project management. Handled several concurrent tasks, meetings and scheduled milestones, and interfaced with customers and suppliers.

QUALITY SUPPORT ANALYST

  • Responsible for Vision FY06 Preload Assist and Base Work Area Plan BWAP . Provided software testing support for existing production applications and new development projects. Tested software applications. Developed and executed test plans, test cases, and test scenarios. Verified results on the ISeries/AS400. Analyzed test data, business use-cases. Reported discrepancies using PVCS Tracker, and compiled written reports on test status.

We'd love your feedback!