PROFILE:

Over 6 years of experience in the field of Information Technology with emphasis on Software Testing, Quality Assurance, and Web based applications using Manual Testing techniques and bug reporting tools. Expertise in Black Box testing, writing Test plans, Test cases, GUI testing, System testing, Integration testing, and Regression testing. Extensive experience working in both team and individual work environments as a Quality Assurance Analyst handling complex projects and participating fully in the Software Development Life Cycle SDLC .

CAREER SUMMARY:

• Extensive experience in following QA Methodologies, preparing Test Plans, writing Test Cases and executing them, performing Defect Reporting and Tracking throughout the defect life cycle.
• Experience with Relational Databases SQL and UNIX
• Extensive experience testing web based applications
• Sending daily project reports to QA Manager, Project Manager and the entire project management team
• Extensive experience in both manual testing and Automation of software testing process using Automated Testing and Bug Reporting Tools Quality Center, Team Foundation Server TFS Quick Test Pro .
• Experience in maintaining Test Matrix, Traceability Matrix performing GAP analysis to verify that test cases meets the end client requirements.
• Strong skills in performing Integration, Functionality, Smoke, Sanity, Stress and Usability testing for web and Client/Server application and Mainframe applications.
• Good judgment skills to analyze the High-risk area of the application, which helps to focus testing effort on the Application Under Test AUT .
• Experienced in Backend Testing using SQL Queries and TOAD
• Good working knowledge of major Operating Systems and tested applications developed in wide variety of environments viz., Windows 7/2000/XP, UNIX.
• Ability to Analyze high risk area of an AUT to focus the testing effort
• Strong Analytical skills coupled with Good Communication and Interpersonal Skills.
• Motivated self-starter and a good team player with the ability to work in time sensitive environments.
• Possess excellent communication and organization skills with the ability to adapt to a new environment.
• Excellent Communication skills that help to develop good work environment with team members and clients

TECHNICAL SKILLS

Operating Systems: Windows 2000, MS-DOS, Windows XP, UNIX

Testing Tools: HP Quality Center,Team Foundation Server, QuickTest Professional, LoadRunner

Languages: VB Script, Java Script, SQL

Databases: MS Access, SQL Server, DB2, Oracle

Web Applications: HTML, DHTML, XML

PROFESSIONAL EXPERIENCE

Confidential

Test Analyst

Confidential

The project involves configuration and customization of Confidential Debt Manager Application for collections for the Confidential office. It also involves converting data from the legacy system into the new application.

Responsibilities:

• Involved in identifying test scenarios from requirements
• Involved in preparation and review of test cases
• Performed Manual Testing using TFS
• Tested Applications to ensure they comply with Business specifications
• Run ETL's built by the developers to load accounts into the Application.
• Involved in conversion of data from the legacy system to the new system
• Logged defects using TFS
• Performed Functional, Smoke and Regression testing
• Involved in UAT support at the AGO's offices
• Sent daily project updates to senior management including defects report

Confidential

QA Analyst

ERS Project:

The project involves building an Enterprise Reporting System to support multiple business areas such as Portfolio Management, Asset Management and Risk Management to help manage current and future business processes effectively and drive competitive advantage for the company.

Responsibilities:

• Involved in identifying test scenarios from requirements
• Involved in preparation and review of test cases
• Performed Manual Testing
• Tested Applications to ensure they comply with Business specifications
• Set up projects in Quality Center, wrote test cases, executed them and performed bug tracking
• Sent daily project updates to senior management
• Logged defects using Quality Center
• Performed User Acceptance testing
• Performed Functional, Smoke and Regression testing
• Participated in projects meetings and walkthroughs

Environment

Confidential

QA Analyst

Confidential and buy in more than 500 markets in 44 countries. It has offices across Confidential and other parts of the world. The Company provides an online service that lets groups of people create campaigns to pool resources, including money and personal commitments to take action. It allows users to sell products and transact business online.

Responsibilities:

• Involved in identifying test scenarios from requirements
• Involved in preparation and review of test cases
• Performed Manual Testing
• Tested Applications to ensure they comply with Business specifications
• Set up projects in Quality Center, wrote test cases, executed them and performed bug tracking
• Sent daily project updates to senior management
• Logged defects using Quality Center
• Performed User Acceptance testing
• Performed Functional, Smoke and Regression testing
• Participated in projects meetings and walkthroughs

Environment

Java, Windows XP, Safari, Quality Center, Excel, MS Word

Confidential

QA Analyst

Portal IVR Project:

This project involved creating online web portal and Interactive Voice Response IVR System which allowed users to access their credit card information, account activity, make inquiries, pay bills, transaction details, download account information, request for statements, change accounts information etc. The system was integrated with customized Siebel CRM solution to manage the bank's internal and external customers.Also served as a Tester for ATM machines.

Responsibilities:

• Audited business and functionality necessity documents and recognized test scenarios.
• Developed test cases from company's functional and business requirements.
• Executed test cases manually and logged of defects using Quality Center.
• Retested defects and made necessary updates in Quality Center.
• Attended review meetings with business analysts and developers to discuss defects.
• Performed functional testing.
• Performed integration and regression testing.
• Sent daily project updates to senior management.
• Performed Interface testing Validating data content and format on XML files that sent and received from third party vendors
• Attended daily defect meetings with Developers, Business Users and Management
• Met with Management, Dev and Business Analysts to design functional specifications before each Release
• Used Quality Center to customize users and user groups
• Used Quality Center to create and maintain new Domains and Projects
• Creating Regression test sets for various test projects and updating the test set after each test cycle
• Performed GAP Analysis to verify that test cases matches to the user requirements
• Participated in the team for User Acceptance Testing
• Participated in ATM testing activities to ensure the quality and the functionality of assigned client developed systems.
• Participated in researches for new initiatives and the continuous improvement activities for improving and changing ATM business needs.
• Performed Integration testing, System testing and Regression testing.
• Performed backend testing using UNIX and SQL queries
• Mentored and built skills in more junior members of the QA team.
• Performed Positive and Negative Testing manually
• Performed Sanity Testing Smoke Testing manually
• Participated in the project meetings and walkthroughs

Environment

Java, windows XP, firefox, safari, peoplesoft, Quality Center, excel, MS word.

Confidential

QA Tester- Easy Inventory Management System E-IMS

This is a Job Management System from procurement of raw materials to the delivery of the product. The System Maintains all suppliers and sub worker details with all the small components they dealt with, this system raises purchase order whenever there is a shortage of raw materials and it stores all the inward raw material details in unique way. It keeps track of the entire sub workers for their assigned task. At any point in time the system is able to provide complete information about the inventory purchased and for which component they are being used, it is also able to provide reports on various levels.

Responsibilities:

• Developed Test Plan and Test Specifications as per users' business requirements.
• Involved in writing test plan for functional testing
• Developed and executed Test Scripts and Test cases
• Performed Manual testing, functional testing and regression testing
• Responsible for backend testing by executing SQL statements
• Interacted with developers about status of bugs and re-tested fixed bugs
• Analyzed defects and categorized them based on severity.
• Used Quality Center as a repository for all the testing efforts to record and keep track of the defects.
• Creating Regression test sets for various test projects and updating the test set after release
• Involved in performing GAP Analysis to verify that test cases matches to the user requirements
• Performed Positive and Negative Testing manually
• Responsible for performing Windows Compliance Testing
• Participated in the team for User Acceptance Testing
• Performed Regression Testing after each build.
• Executed test cases manually to verify the expected results.
• Performed Sanity Testing Smoke Testing manually

Environment

Visual Basic, SQL Server 2000, Windows 2000, Quality Center , Windows XP, MS Excel

Confidential

QA Tester

Confidential is one of the world's largest plastic producing companies in the Confidential with focus on supplying car parts to Confidential. I was part of a team that designed and developed an application to create monthly, quarterly and yearly financial and accounting statements and payroll inventory. The system keeps track of the details of employees, the projects they have worked on, the role they performed and their current status and financial statements.

Responsibilities:

• Conducted manual testing using the standards, guidelines and structured methodology in testing the application
• Documenting and executing Test plans, Test cases and Test scripts based on business requirements
• Conducted System and integration testing as well as Functional testing
• Attended review meetings with Business Analysts, Developers and end users to understand and test according to their requirements
• Maintained Requirement Traceability Matrix RTM to make sure that test cases were written for all the requirements
• Documented the successful or unsuccessful completion of each test condition in the Test Director Script Repository and verified actual results against expected results for discrepancies
• Performed Regression testing to prove that the new code has no adverse effect on the current system
• Performed Back End Testing
• Created bug reports , verified bug fixes and logged bugs into Bug Tracking System
• Communicated with developers and business analysts to ensure delivery of quality product on time
• Investigated software bugs and interacted with developers to resolve technical issues using Test Director.
• Actively participated in walkthroughs and team meetings
• Identified Test Cases to be run for Regression Testing and conducting Regression testing as and when new builds were made.

Environment

Visual Basic, Windows 2000, Windows XP, SQL Server 2000, Quality Center, MS Excel

Confidential

Jr. Tester

Confidential is one of the leading temperature controlled warehousing and logistics in the food industry. The company operates 182 temperature controlled warehouses in the Confidential.

Responsibilities:

• Involved in identifying test scenarios from requirements
• Involved in preparation and review of test cases
• Performed Manual Testing
• Tested Applications to ensure they comply with Business specifications
• Set up projects in Quality Center, wrote test cases, executed them and performed bug tracking
• Sent daily project updates to senior management
• Met with Management, Dev and Business Analysts to design functional specifications before each Release
• Performed Demos to Senior Management and Business Users after each Release to explain new functionalities
• Performed GAP Analysis to verify that test cases matches to the user requirement
• Participated in the team for User Acceptance Testing
• Performed Integration testing, System testing and Regression testing.
• Performed backend testing using UNIX queries
• Involved in functional, system and regression testing
• Defect Tracking and Bug Reporting
• Analyzed Test results and created the Reports