SUMMARY: Energetic professional with proven record of success. Multiple department experience at local and regional levels. Extensive background in software analysis, testing and creating strategies. Strong problem solving, presentation and communication skills, high energy, motivational team leader.

SKILLS: MS Word, Excel, Crystal Reports, SQL, QTP, WinRunner, TestDirector Mercury Quality Center , MS Visual Studio, TeamPlain Web Access, Epic out patient module , Peregrine, IRIS, PowerPoint, Lotus Notes, Outlook

FAMILIAR WITH: Visual Basic, Agil tesitng

PROFESSIONAL EXPERIENCE

Confidential

QA Analyst

• Manual testing
• Created in MS Word and Excel and executed test plans and test cases
• Analyzed, tested and reviewed new software development modifications before they are delivered to the end user and placed into the production environment
• Regression, GUI testing
• Interacts with the users, development teams, and other support groups to gain an understanding of the business environment, technical context, and organizational strategic direction
• Participates in the requirement management process through interaction with the development team and client
• Participates in requirements reviews, design reviews, system analysis and coordinates testing reviews
• Constructs and executes test plans from project scope and requirements documentation
• Adjust testing to consider test environment characteristics availability, functionality
• Handled multiple projects simultaneously with limited oversight
• Interacted with other technical support groups and customers regarding business and technology needs related to requirements gathering and software testing
• Participate in implementations, upgrades, and conversion projects
• Created bug reports using TeamShare Web Access

Confidential

QA Tester-Analyst

Contract assignment

• Created and executed test plans and test cases in MS Word and Excel
• Analyzed and manually tested Internet based payroll applications .Net
• Tested new/modified software programs
• Regression testing
• GUI testing
• Assisted in the development, implementation and maintenance of test payroll applications and verify system flow
• Participated in design reviews
• Created bug reports using TestDirector Mercury Quality Center and TeamPlain Web Access
• Collaborated with development teams to assure quality releases

Confidential

QA Tester

Contract assignment

• Developed test procedures, set up and operate/test equipment and/or assemblies
• Manual and Automated testing using WinRunner 7.0 for functional verification of printers and fax machines in the following operating systems: Windows 95, Windows 98, Windows 2000, Windows NT, Windows XP
• Assisted in the development, implementation and maintenance of test data files with valid and invalid records to thoroughly test program logic and verify system flow
• Executed predefined test matrix to test the features and functions of the machine
• Executed test scripts, test plans and test cases
• Created bug reports using Lotus Notes 6.5 application

Confidential

QA Tester-Analyst

Contract assignment

• Analyzed and tested manually IRIS web based billing applications
• Executed test scripts
• Created and developed test plans and test cases in MS Word and Excel
• Investigated any discrepancies between actual and expected results

Confidential

QA Analyst-Tester

Contract assignment

• Manual Excel database testing
• Generated weekly and monthly reports
• Data upgraded
• SQL queries Excel DB
• Over the phone customer support

Confidential

Applications Analyst/Tester

Contract assignment

• Supported KP HealthConnect Data Migration Data Load DMDL/Data Validation activities
• Confirmed accuracy of clinical and financial ancillary system data migrated from OPAS appointments, KITS skin tests and immunizations, KPTN transcriptions, KPFS patient demographics and coverage to Epic target system
• Executed test plans and test cases mainframe applications manual testing
• Generated error reports in Excel based on review of each validation cycle batches by AS400 application, data type and defect description
• Reported problems in timely manner, provided summary and detailed status/progress reports
• Provided requirements to programming staff for enabling testing
• Audited data elements to confirm data validation defect resolution

Confidential

Applications Support Analyst

Contract assignment

• Analyzed and tested manually Peregrine Data
• Created reports used in website and utilized by Toyota divisions and subdivisions worldwide.
• Daily, weekly and monthly report production in Excel and Crystal Reports on Call Center metrics
• Extracted Data from one system to another Peregrine to MS Excel, Peregrine to Crystal Reports 9.0
• SQL queries Peregrine DB
• Created graphs and charts for reports in MS Excel
• Created slides for reports in Power Point
• Created reports with graphs and charts in Crystal Reports 9.0 based on Peregrine Data
• Reported to the all levels management using Lotus Notes applications
• Created monthly and yearly reports for the company's web site

Confidential

Analyst Support Engineer

Contract assignment

• Manual software testing
• Recommended changes and upgraded company's support software
• Performed online and over-the-phone real-time customer support on function and usage of F I product.