PROFESSIONAL Summary

• Around 7 years of professional experience in Quality Assurance and Software testing. In depth knowledge of Software development life cycle, testing methodologies. Proficient in System, Functional, Regression, Performance testing of Client/Server and Web-Based applications. Hands-on experience with diverse testing tools.
• Extensive knowledge on all phases of Software Development Life Cycle SDLC
• Experienced in software testing which involved development of test cases and test scripts and User Acceptance Testing UAT
• Strong analytical and QA/ testing skills, capacity for work and diagnostic ability, Gathering different kind of projects requirement. Covered Agile and Waterfall models of SDLC.
• Extensive experience in functional, regression and stress/load/performance testing of web-based and client-server applications using Mercury Interactive Test Suite: WinRunner, LoadRunner, and Quick Test Professional QTP , Quality Center for Banking, Mortgage, Insurance, healthcare applications
• Proficient in designing, reviewing and documenting system test plans, defining test procedures and creating test cases on the basis of product release features, client's requirements and related technical documents
• Good knowledge of 21 CFR Part 11, ICD-9/ICD-10 and HIPAA 4010/5010 Transaction requirements.
• EDI Medical Claims experience in Process Documentation, Analysis and Implementation in 835/837/270/271/276/277 X12 Standards processes from the Provider/Payer side.
• Experience in Database Testing
• Profound experience in testing web applications
• Highly adept in Functional testing using QTP
• Strong VB Scripting Skills
• Hands on experience in Data Driven and Hybrid Automation Frameworks
• Hands on experience in testing of Web based and Client/Server Applications
• Extensive use of defect tracking tools like Quality Center, Clear Quest and PVCS
• Excellent communication, interpersonal, intuitive and analytical skills
• Proven ability to work efficiently in both independent and team work environments

Tools/Skills

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Quality Analyst

Responsibilities:

• Successfully implemented Mercury Quality Center for Requirement Management, Test Design, Test Execution, Defect logging, Requirement Mapping with Test cases.
• Involved in Manual Test Case Preparation and Test Case Execution using Quality Center.
• Identified Claims Management Work Flows, Business Rules and Developed Flow Charts and Activity Diagram.
• Involved in testing HIPAA 4010 270, 271, 834, 835 837 Transactions.
• Good knowledge of ICD-9/ICD-10 and HIPAA 4010/5010 Transaction requirements.
• Responsible to help UAT team to get familiarized with the functionality of application and help them in designing the UAT scenarios.
• Involved in making adjustments to claims in FACETS for Group Information, POS, adding members, Related Entities, Class/Plan definition and Practitioners
• Tested the inbound and outbound interfaces to Facets.
• Wrote several System Test Scripts and UAT Scripts.
• Involved testing Facets upgrading from 4.31 to 4.51.
• Tested the configuration of Medicaid Claims and membership Sub-systems in Facets.
• Prepared the test data for positive and negative testing for executing the test cases.
• Designed Summary Reports, Traceability Reports using Crystal Reports from MSSQL database of Quality Center.
• Derived UAT test cases using different white box, black box and experienced based techniques.
• Developed Load Runner Test Scripts according to Test Specifications/ Requirements.
• Analyzed customer needs and existing functions in the area of HIPPA Transactions to determine Feasibility, Consistency with the Established Scope of Work.
• Experienced in writing program to connect different Database like SQL Server, Oracle to
• Access data through QTP
• Used Facets to provide seamless transactions between the provider, members and the plan.
• Tracked to resolution all UAT environment and data test issues before code is released for test.
• Involved in deploying QA weekly build and quarterly release.
• Executed test cases, and test scenarios for User Acceptance UAT , Functional and Regression test cases.
• Used SQL for back end testing and ensured the data is updated accordingly.
• Closely interact with clients for User Acceptance Testing. UAT .

Environment: Quality Center 9.2, Quick Test Professional 9.5, UAT, ASP.Net, SQL Server 2005, MS Office, Quality Center 9.2/9.5,Winrunner 8.0 Trizetto FACETS, LoadRunner 8.1/9.10, Oracle, XML, WSDL, XSLT.

Confidential

QA Analyst

Responsibilities:

• Analyzed the Functional specification document and prepared test scenarios for different application flows and followed SCRUM methodology.
• Everyday walk-in meetings based on SCRUM methodology.
• Wrote test plans documents for system testing and performance testing.
• Worked with HP Quality Center for defect tracking and reports, test plan and test case creation and execution.
• Expert at developing Validation Process following the standards and creating and documenting SOPs and ensuring all the validation documents are in compliance with cGMPs following the standards of 21 CFR Part11
• Worked with E2B data elements according to the standards determined by the ICH Electronic Standards in an XML Format.
• Prepared the Test Metrics which contains the data regarding the test cases, execution status and their results.
• Conducted Data Driven testing with parameterization to emulate real world scenario.
• Automated the reusable test scripts for the performance testing using LoadRunner and verified the response time under different load conditions.
• Participated in walkthrough and Defect report meetings periodically.
• Conducted Regression test at multiple level of testing.
• Verified the application functionality with both manual testing script and QTP script with smart identification.
• Maintained test scripts and distributed them to the right area of the business.
• Was capable to interact with credibility at all levels of the organization.
• Captured test artifacts using Access, Excel, Power Point, Project, Visio, and Word.

Environment: Oracle, SQL, PL/SQL, HP Quality Center, QTP, LoadRunner

Confidential

Quality Analyst

Roles and Responsibilities:-

• Actively participated in all phases of testing lifecycle Design, Planning, Development and Results .
• Coordinate with Development and Business team to develop high level Business and Technical documents.
• Design Test Plan and test strategies based on high level business and technical documents.
• Implemented Standardized and Unified process throughout the software Development Life Cycle SDLC .
• Reviewed and studied the Data Model of the parent company. Also, noted down the established relationships ER diagram between various tables of the database system.
• Defined Referential Integrity RI rules throughout the database.
• Used TOAD and Sql plus with Oracle 10g/9i to view tables, indexes, stored procedures, triggers etc.
• Used TOAD to check SQL codes for optimal performance and scalability under real-time workloads. The results and generated reports were used for further enhancements to the code.
• Conducted Database Schema Testing, Software Procedure Testing and Trigger Tests using SQL queries.
• Wrote complex SQL Queries using Joins and Sub-Queries to test the reports generated by the different modules.
• Prepare test data in HIPAA compliant X12N format for both inbound and outbound healthcare EDI transactions.
• Ensure that the EDITS engine converts the XML data to flat file in order for the mainframe applications to process it, and sends the file to the appropriate queue
• Involved with other team members to set up testing tools, implementation and testing environments.
• Involved in Designing and Analyzing of Test Scope strategies with other Test Analyst.
• Written Unit, Integration and System Test cases using HP Quality Centre from Functional, Technical and other high level design documents.
• Performed both manual and automated testing.
• Manually Conducted Positive and Negative testing.
• Extensively involved in writing Test scripts using HP Quick test professional to perform Manual and Automation testing on the AUT.
• Performed Sanity and Smoke Testing of the application manually after each build.
• Performed back-end testing and verified the data between GUI and database are reflected correctly.
• Performed Data Driven Testing using HP QTP to test the volume and stress testing of the AUT.
• Conducted System, Integrated and Regression testing to the application.
• Conduct Business, Functional, User Acceptance and Usability testing.
• Involved in creation and maintenance of Test Matrix and Traceability Matrix.
• Use Rational Clear Quest for the reporting and tracking of defects.

Environment: HP Quality centre, HP Quick test Professional, Rational Clear Quest, Java, Toad and Sql Plus, Oracle 10g, Windows XP

Confidential

QA Analyst

Responsibilities:

• Analyzed system requirements and functional requirement documents.
• Followed SCRUM methodology throughout the Software Development Life Cycle.
• Collected the Test Data in the pre-testing phase for positive and negative scenarios.
• Wrote and execute test plans, test cases and procedures and designed test scenarios and data.
• Expert at developing Validation Process following the standards and creating and documenting SOPs and ensuring all the validation documents are in compliance with cGMPs following the standards of 21 CFR Part11
• Worked with E2B data elements according to the standards determined by the ICH Electronic Standards in an XML Format.
• Data integrity testing and data analysis by executing SQL statements.
• Conducted black box, functional, performance, regression tests, and user acceptance tests.
• Designed, developed, executed performance and functional test scripts and maintained them.
• Worked with HP Quality Center for requirement, test plan, test lab, and defect tracking.
• Participated in the walkthrough for the evaluation of the test plans and test techniques with QA Lead and the development team.
• Was capable to interact with credibility at all levels of the organization.
• Created, Verified, and modified automated test scripts created in QTP.
• Exposure to working with multiple platforms, including Windows, Linux, and Unix environments.
• Worked on Oracle Financial applications both client-server and Web applications.
• Maintained trailing history of the defects identified during the execution of test cases.
• Captured test artifacts using Access, Excel, Power Point, Project, Visio, and Word.

Environment: Agile, SQL, HP Quality Center, QTP, and LoadRunner