CAREER SUMMARY

• 10 years of IT experience in Health care and Financial domain.
• Over 6 plus years of experience in Software Quality Assurance and Software Testing.
• Excellent skills in manual testing and automation testing using Rational Tools Requisite Pro, Clear Quest, Clear Case, RMT and RQM, DOORS, JIRA and Win Runner, Load Runner, Quick Test Professional QTP , and Test Director.
• Involved in development, execution, and maintenance of test plans, test cases and test scenarios.
• Expertise in QA methodology, Software Development Life Cycle SDLC and Agile methodology.
• Experience in analysis of system specifications and business requirements.
• Experience in testing Web-based / E-commerce and Client-Server applications on different environments.
• Experience in working with UNIX environment, Shell scripting for file and data validations.
• Extensive use of defect tracking Rational tools.
• Testing skills include Smoke Testing, Shakeout Testing, Functional Testing, System Testing, Regression Testing, Integration Testing and User Acceptance Testing.
• Good Knowledge in ANSI X12 EDI 834,820,837 transactions .
• Proficient and working knowledge in SQL and PL/SQL language for testing database integrity.
• Experience in working with Databases like Oracle, SQL SERVER 2000 and DB2.
• Excellent communication and service oriented skills with added multitasking ability.
• Trained in Advanced SQL queries.
• DB2 Certification IBM certified specialist DB2 user.

PROFESSIONAL EXPERIENCE

Software Quality Assurance

Responsibilities

• Review of DSD Detail Specification Document and participate in client Design Review Meetings.
• Maintained Requirements in RequistePro and DOORS.
• Involved in analyzing user requirements for application enhancements and preparing testing specs.
• Worked on Test plans and Test cases in RQM and Clear Quest Rational Tools.
• Actively involved in Contact Management and Claims Enterprise Rules Engine System Testing.
• Actively involved in Claims EDI testing.
• Creation and Execution of test cases and save test results using SnagIt tool.
• Creation of Defects and tracking it till the closure.
• Actively involved in preparation of the Test Case Template and the Requirement Traceability Matrix Tracing from RFP and Proposal for various subsystems in TCMMIS.
• Created the SDP System Design Plan for Enrollment.
• Involved in creating Business Process flowcharts for Enrollment subsystem.
• Involved in training new employees CQ Training, Testing process and Business flows.
• Actively participated in the Enrollment internal team meetings and Team Meetings.
• Identified the GAPS for windows, reports and Interfaces in Enrollment.
• Prepared test plans test cases for manual and automated testing and enhancements for each release.
• Prepared test data based on requirements and performed positive and negative testing.
• Involved in validating major releases by running the system tests and regression tests and
• maintaining the defect tracker database.
• Involved in writing shell scripts in UNIX, performing various functions and UNIX file systems.
• Retrieved data using SQL queries from tables to perform back-end testing.
• Fairly good Knowledge in ANSI X12 EDI 834, 820 and 837 transactions .
• Status Reporting and Timekeeping.

Environment: IBM Rational Tools - RQM, DOORS, JIRA,Requisite Pro, Rational Manual Tester, Clear Quest, Clear Case, UNIX, Oracle 9i., SQL, PL/SQL, Windows XP, SnagIt, SharePoint, Microsoft Office Professional Outlook, Word, Excel, Visio, Access Confidential Systems Analyst

Software Quality Assurance

Responsibilities:

• Maintained Insurance Claims System, Emergency Medical System, COURT Civil and Criminal Court systems, FLEET system, Treasurer Modules of TAX system at Charleston County.
• Direct communication with end user's to resolve the defects, other major and minor issues.
• Involved in tracking, reviewing, analyzing and comparing defects using a Defect Tracking system Web Defect Manager Test Director .
• Extensive use of SQL queries to perform data integrity testing.
• Involved in configuration testing and acceptance testing for various combinations using manual scripts and automated scripts.
• Maintained Test matrix and Trace-ability matrix.
• Completely involved in the entire test case creation, execution of test cases, reports execution, verification, and validation and report discrepancies End-to-End/Integration testing projects for Cheques processing in the Claims Processing systems.
• Involved in writing the Test plans Test cases according to the latest functionality.
• Analyzed SDDD Software Detailed Design Document , which includes Overview, Module and Process, Unit level Diagrams and Algorithm by using Business Rules.
• Analyzed User Requirement and converted Business Requirement to Technical Specification.
• Prepared the Program Specifications and Unit Test Specifications.
• Involved in Coding and Development of Batch and Online programs and Defect fixes.
• Performed Unit testing, Functional Testing and Integration testing.
• Performed manual testing on applications and validated data based on business rule.
• Involved in testing the conversion of IDMS statements in all programs into DB2 equivalents using REXX tools.
• Prepared System test plan and team coordination for System testing.
• Performed system testing, User interface testing Manual .

Environment: Mercury Win Runner 7.5, Windows NT/2000/XP, DB2, Oracle, UNIX, QTP Quick Test Pro , Test director ,SQL Server 2000, SnagIt, SharePoint ,Cobol, JCL, File aid, SPUFI, QMF, Expeditor, VISGEN,OS390, cics, idms ,file aid , vsam , change man, file aid ,playback,

Microsoft Office Professional Outlook, Word, Excel, Visio, Access

TECHNICAL SKILLS