Summary

• Experience with preparing reports to track the execution of Test cases and defects.
• Experience in Manual and familiarity with Automated Software Quality Testing.
• Experienced with different methodologies like Waterfall, Agile etc.
• Expertise in gathering business knowledge of the Domain. Domain knowledge in Airlines, Insurance, and Tele-com and Healthcare domains.
• Extensive Knowledge and experience in Software Development Life Cycle SDLC and Software Testing Life Cycle STLC process.
• ISTQB ASTQB certified.
• 6 years of diverse experience in Information Technology with emphasis on Quality Assurance.
• Extensive experience developing Test Strategies, Test Cases and Test Procedures from System/Software Requirement specifications according to the Business Requirements.
• Knowledge of Quality Assurance Standards like ISO 9001 and CMM methodologies for process development.
• Experience in doing backend testing, good experience in SQL.
• Knowledge on Quick Test Professional QTP scripts for Regression Testing of applications with varied data.
• Familiarity with QTP - Object repository, Checkpoints, Actions, Functions, regular expressions, parameterization, transactions, description programming, Object spy, etc.
• Experience in Keyword Driven, Data driven frame works, function libraries, enhancements in the scripting.
• Organized the Defect Management Process throughout the Defect Life Cycle using QC, MS Excel etc.
• Proven Technical Writing/Documentation high level and detailed requirements skills, using multiple tools which include MS word excel.
• Knowledge with data ware house concepts, OLAP, OLTP, Star schema, snow flake schema, data marts, dimension tables, fact table etc.
• Flexible and Versatile in adapting to new environments and working on any tasks/projects assigned. Familiarity with UNIX.
• Enjoy working collaboratively with testers, developers and other team members in testing complex projects and in the overall enhancement of software product quality.
• Good Team player with good analytical, problem solving, and communication skills.
• Experience developing effective test plans, scripts, reports and RTM.
• Participated in Test Plan design.
• Knowledge of health information and health care services regulatory environment including HIPAA, Medicaid/Medicare. Familiarity with HIPAA EDI 4010 and 5010 with ICD-9 and ICD-10, analysis compliance experience
• A good team player with excellent communication, interpersonal skills and an ability to work in challenging work products.

Technical Skills

Professional Experience

Confidential

Role - Quality Analyst

Responsibilities:

• Prepared metrics report on test execution and bug status.
• Executed the test cases and log defects in QC.
• Reviewed and Modified the Test cases as per Functional Spec.
• Performed smoke, functional, non-functional, re-testing, regression testing etc
• Prioritizing the defects found in testing using Defect Triage Meeting.
• Reviewing the Test Results for the applications prepared by third party.
• Worked on related CRM modules. Contribution to sprint planning.
• Prepared Traceability Matrix for Functional Coverage.
• Prepared the Daily status report, Weekly, Monthly and summary reports.
• Tracking the defects and following up to the closure.
• Creating Test Strategies and Test Cases.
• Exposed to fast paced Agile schedule, Agile methodology.
• Communicating the test results to the Client.
• Tested the components developed by a third party software company.
• Performed manual testing using the test cases for positive and negative testing.
• Worked on the Reservation and its associated screens validated based on Validation guidelines.

Environment: HP Quality center, SQL, MS SQL Server, Windows XP, java, Agile/SCRUM,

MS Office MS Word, MS Excel, MS PowerPoint, MS Visio

Confidential

Senior QA Analyst

Confidential services through sprint.com. Web based application for customers to view their bills, pay bills, check their payments, e-bill enrollment, sort their bills and print the bills in PDF format. Testing included new features, upgrades, enhancements and production fixes.

Responsibilities:

• Detected Defects, Communicated to the developers using Bug Reporting Tool and Tracking the Defects using Quality Center.
• Executed manual test cases and identified the test cases to be automated.
• Extensively used Quality Center for test planning, bug tracking and reporting.
• Uploaded Business requirements, test scenarios, test cases and defects to Quality Center
• Performed end-to-end testing, functional testing, regression testing, database testing, integration testing.
• Developed test plans, test cases, test scenarios using the Quality Center and prepared test data.
• Prepared Test Cases for GUI application. Developed test scripts for Data driven testing using parameterization in QTP by using Excel sheet for test data and Database Queries based on the functionality.
• Converted manual test scripts to automated test scripts in Quick Test Professional, enhanced the scripts by adding user-defined functions.
• Detected Defects, Communicated to the developers using Bug Reporting Tool and Tracking the Defects using Quality Center.
• Involved in testing the backend Database retrieved the data from the tables using SQL.
• Reported the bugs, Emailed notifications to the developers using the Quality Center.

Environment: Java/J2EE, Quick Test Professional QTP , Quality Center, Web Logic application server, UNIX, MS Office, Oracle, Web Services, SoapUI

Role: Manual/Automation Tester

Confidential, a subsidiary of Walgreens, is a network of health and wellness companies committed to providing affordable, high-quality healthcare for families and employees. Take Care Consumer Solutions manages more than 350 Take Care Clinics at select Walgreens throughout the country.

Responsibilities:

• Gathered, Analyzed, Evaluated system requirements and formulate the Test cases.
• Followed agile methodology and involved in life cycle testing, functionality testing, integration, regression testing, performance testing, volume testing, and defect tracking and testing for accuracy in work flow plans.
• Worked on the claim routing and claim processing Scenario
• Associated with team lead for developing System Test Plan and Test Cases with detailed the testing scope, strategy, hi-level test requirements, validation and necessary resources.
• Worked as a team member and performed manual testing of the application to test the system for both the functional and business requirements for positive and negative scenarios using Quality Center.
• Analyzed business requirements, developed test cases for positive and negative scenarios using Excel and then loaded in to Quality Center
• Developed Data for individual test cases to satisfy positive and negative testing.
• Performed End to End testing for the member, provider and claims modules.
• Participated in protecting data security and confidentiality of healthcare standards
• Fully involved in backend integration database testing by writing and executing SQL queries to ensure data integrity and data consistency.
• Coordinated reporting of defects and retesting of fixes development teams
• Participated in UAT test plans development and UAT lifecycle.

Environment: Quality Center 10, QTP 10, SQL Server, Windows NT/2000, Windows, XML, CSS, Windows NT/2000, HTML, XML

Role: Test Analyst

Confidential a broad range of insurance products and services that enable customers to manage and capitalize on market opportunities. Test consists of sorting information of an incoming application, whereas Work Flow includes routing and verifying the information and finally issuing a policy.

Responsibilities:

• Involved in developing detailed Test Strategy, test plan, test cases using Quality Center for Functional and Regression Testing.
• Involved in writing Test plans and Test Design.
• Prepared test cases for Boundary Value Analysis using Black Box testing techniques.
• Executed test cases manually and automated to check GUI and Functional features of the AUT, compared and analyzed actual with expected results and reported all deviations to the appropriate individual s for resolution using QC.
• Used HP QTP to develop and maintain reusable Test scripts and worked with Expert view Environment using Parameterization, Checkpoint, Regular Expression, Object Model, Virtual Objects, and Recovery Scenarios etc.
• Performed testing using Mercury Quality center. Performed Test Data for various scenarios.
• Exported and Imported test data between Quality Center and MS Excel/Word.
• Checked the data flow through the front and backend and used SQL queries to extract the data from the database. Experience in working with UNIX.
• Performed an end-to-end test in a production environment to validate new or updated business processes, customization and configuration, reports, and data migration.
• Prepared weekly productivity reports and submitted test metrics to the management.
• Logging and managing the defects in Quality Center.

Environment: SQL Server 2005, ETL Tools Informatica, Toad, Unix, Shell Scripting, XML, Windows XP, Quality Center, Quick Test Professional, Load Runner.