SUMMARY:

Software professional with over 8+ years of experience focusing on Quality Assurance and Testing. Experience includes a clear understanding and knowledge of all phases of SDLC with ability to understand business proposition and adapt quickly to add value to the engagement.EXPERTISE:

• Experienced QA Professional with a unique blend of leadership, analytical and strategic planning expertise
• Extensive experience in Manual/Automated testing for Client/Server, AS400 iSeries and Web-based applications on several platforms, using HP tools - HP Quality Center/Mercury Test Director, Quick Test Professional (QTP), WinRunner
• Diverse experience in Manual/Automated testing including Black Box, White Boxand testing techniques at every phase of the development process like Module/Component, Functional, Usability, GUI, Smoke, Performance, Security, Unit, Integration, Acceptance, Regression and Web testing
• Comprehensive exposure to the complete Software Development (SDLC) and Software Testing (STLC) Life Cycle projects including requirements gathering & analysis, estimation, test planning, execution and defect tracking & reporting
• Experience in various project execution methodologies - RUP, SDLC, Agile/Scrum, Iterative, and Waterfall
• Experience in understanding UML artifacts and deriving test cases and test scenarios by interpreting UML diagrams like sequence diagrams and use case diagrams
• Well versed with advanced concepts of QTP like check points, synchronization, parameterizations, recovery scenario manager, reusable actions, regular expressions, shared object repositories and data-driven testing
• Experience of defect creation in Defect Management tool (Quality Center/Test Director and Rational Clear Quest) assigning defect, retesting defect and generating reports
• Excellent Database knowledge for Back-end testing using Oracle, MS SQL Server, E-Query & MS Access
• Self-starter with the ability to supervise and allocate tasks and responsibilities, define and establish procedures and manage multiple projects simultaneously. Highly adaptable quick learner, able to perform in a variety of environments and grasp business and technical concepts quickly and effectively

TECHNICAL SKILLS:

Testing Tools: QC/Test Director, QTP, WinRunner, Rational Clear Quest
Scripting Languages: VB Script, Java Script, TSL
Languages: C, C++, Java, Visual Basic, SQL, PL/ SQL, HTML, Shell Scripting
Web Applications: HTML, DHTML, XML
Operating Systems: Windows NT/XP/2000/2003, DOS, and UNIX
Databases: Oracle, MS SQL Server, MS Access, MS Excel, E-Query
Development Environment: Java/J2EE, .NET
Web/Application Servers: Apache Tomcat, IIS, Web logic
Mainframe: AS400 iSeries

DOMAIN KNOWLEDGE:

• Banking (Mortgage), Finance, Insurance
• Fixed Income and Equities Trading Systems
• Hedge Funds, Investment and Asset Management
• Software Quality Assurance
• Project Management

WORK EXPERIENCE:

Confidential, Addison, TX Jun 2011 - Current
Test Lead

PROJECTS:

FHA-HUD Escrow Shortage Changes: The FHA-HUD Escrow Shortage Changes Project involved modification of escrow short feature for FHA/HUD accounts. The goal of the project was to avoid depositing funds because FHA/HUD accounts must be posted in specific time frame and could pose credit risk if funds are returned on NSF funds. EPS Jobs Transmission - Parallel Run: This project involved enhancing the current Drafting process at the Bank so that all the drafting transmission jobs run in parallel to each other instead of in sequence i.e. one after another.Daily 820 EDI Transmission: This project involved EDI transfer through a new channel (SFTP) setup between Chase and BOA. The goal of the project was to ensure that the file reaches BOA server successfully from the Chase end and there is not data disruption in the process of transfer.AQUA iSeries Decommissioning - POF Screen Changes: This project was about dormanting the code which has reference to AQUA server that has been decommissioned. The Payoff Reinstatement Screen was tested to make sure the loan reinstatement process runs correctly.CGS Return Letter and Escrow Fix: This project was about rectifying the amount on the CGS Return Letter sent to the customer after loan payment is done. It also involved Escrow fix by rectifying the reversal program, to make sure the Escrow Amount is correct.iSeries Stability: This project was about changing the job queue priority, run priority and time slice on the higher side for the EPS (Electronic Payments) jobs to ensure that the critical jobs are completed first.CREW TIE Untrapped SQL Exceptions: This project involved ensuring that the session timeout is notified to the Users by redirecting to the Session Timeout Page to resolve the TIE untrapped error, which resulted because of missing object names (tables) or other field values in the SQL statements.

Responsibilities:

• Involved in Requirement Review with the Business Users and Developers
• Responsible for providing testing estimates on the testing effort to the team
• Test Plan documentation describing the Functional and Integration testing to be performed, assumptions and risks involved and its review with the team
• Involved in identifying the New Functionality and Regression test scripts and documenting in the Quality Center
• Responsible for gathering and/or conditioning the test data for test script execution
• Worked in close coordination with the developer to ensure that the batch processes are submitted and run correctly as per the cycle set and documented the results of the same
• Designing of the Test Lab in the Quality Center and ensuring Requirement - Test Script traceability
• Involved in Test Script execution and logging of defects in the Quality Center
• Participated in the Daily Scrum meetings to provide testing matrices related to defects logged
• Responsible for providing the Test Summary Report to the team about the testing effort

Environment: Quality Center 9.2, Microsoft Windows XP Pro, AS400 iSeries, E-Query

Confidential, Boston, MA Feb 2008 - May 2011
Quality Analyst Onsite-Offshore Coordinator/Test Lead

PROJECTS:

ShareHolder Services Rewrite (SHS): The Shareholder Services (SHS) department is responsible for processing all transactions for GMO products, including: Mutual Funds, Hedge Funds, ERISA Pool, Sub-advised Funds and Separately Managed Accounts (SMAs). Transactions types include: Purchases, Redemptions, Transfers, Exchanges and Exchange Transfers.The project was focused on processing capital stock transaction for purchases, redemptions, transfers, exchanges and exchange transfers of Mutual funds currently administered by State Street, the ERISA Pool and US SMAs.Global Performance Reporting System Redesign (G2): The project was focused on designing and implementation of a replacement for the existing GPRS System. The principal functions of the existing GPRS included:

• To collect and store data related to asset, client, benchmark and composite returns
• To construct composites for GIPS reporting
• To calculate asset, client, benchmark, and composite returns for a variety of time periods
• To report asset and client performance relative to appropriate benchmarks
• To perform firm-wide management reporting
• To provide benchmark, asset, and client performance data for the web
• To provide brokerage analytics (attribution, risk, etc)
• G2 was intended to provide all these functionalities along with some new functional enhancements.

• Performed as an Onsite-Offshore Coordinator managing an offshore team in India
• Involved in maintaining and reporting the work status and work supervision of the Offshore team
• Involved in all stages of Software Development Life Cycle from requirements gathering to post-production
• Tested the application following Waterfall and Agile/Scrum methodologies
• Developed Requirement Traceability Matrix and conducted Test Readiness Sessions with Business Analysts to ensure all requirements are mapped
• Involved in performing Gap Analysis
• Documentation with SharePoint for version control and accessibility by all project teams
• Responsible for creating Test Labs in the Quality Center and assigning test cases for execution to QA team members
• Performed sanity and smoketesting before undertaking a full-fledged testing effort
• Executed the test cases in Quality Center and logged defects
• Worked on SQL queries for checking the Data Transactions and Database Integrity in MS SQL Server. Also developed SQL scripts to run complex data integrity test cases and to extract data from the tables
• Logged defects using HP Quality Center and managed the change requests and requirements successfully at all phases of the SDLC
• Conducted weekly Defect Triage meetings and sent out the weekly status reports
• Performed User Acceptance Testing (UAT) for the business users, and reported the errors discovered
• Identified test cases to be run for Regression Testing and involved in Regression Testing
• Mentored the junior QA and prepared user training manuals and conducted user training sessions
• Worked as a Team Lead and responsible for training and mentoring the junior Quality Analysts
• Resource planning & allocation to meet project deadlines, managing team work-flow, to achieve goals, management of QA team, day-to- day planning of all activities related to QA and UAT
• Wrote Test Plans and Test Cases that identify the schedules, environments, resources, methodologies, cases (inputs, procedures, outputs, and expected results), documentation, and reporting criteria
• Responsible for weekly status meetings reporting progress and future testing efforts to the QA Manager
• Used Team Foundation Server (TFS) to get the user stories/requirements as created by the Project Team
• Involved in setting up the testing environment

Environment: Quality Center 10.0, Microsoft Windows XP Pro, Microsoft .NET version 3.5, Microsoft Windows 2003 Server, Microsoft SQL Server version 2008, Team Foundation Server

Confidential, India Apr 2006 - Dec 2007
QA Analyst

Responsibilities:

• Reviewed Business Requirement and System Specification documents to achieve better understanding of the application
• Created the strategy document that defines the test environment, phases of testing, entrance and exit criteria into different phases of testing and resources required for conducting the effort
• Created detailed test cases in Quality Center for manual testing of the application
• Created automated test scripts using QTP for functional and regression testing
• Enhanced the scripts using various checkpoints (standard, page, text, database, and bitmap), synchronization point, and used regular expressions to parameterize the dynamically changing values
• Created several Re-usable Actions in QTP for generic and secured portions of the application
• Involved in setting up the QA environment and keeping track of builds received
• Involved in Test Lab creation in Quality Center and assigning the test cases identified to specific QA team member for execution
• Used SQL queries in Oracle application for performing the database testing
• Involved in defect creation in defect management tool (QC) assigning defect, retesting defect and generating reports on defect status vs. defect severity, defect status vs. defect priority, total defect vs. open defect, total defects vs. closed defects and participated in defect status meetings with the Project Team
• Conducted bug triage meetings with Developers and Business Teams
• Created status reports showing test execution progress and defect metrics and coordinated it with the QA Manager

Environment: Quality Center, Quick Test Professional, Visual Basic, Oracle 9i, MS Office, Windows XP, Microsoft Windows Server

Confidential, India Dec 2003 - Jan 2006
QA Analyst

Responsibilities:

• Assisted QA Manager in coordinating/leading the testing efforts
• Performed a supervisory role in assigning duties to junior testers and overseeing their progress periodically
• Analyzed system specifications and business requirements
• Documented detailed test cases from the testable requirements received from the Business Analysts using Quality Center
• Involved in coordinating test case execution and defect logging
• Performed Data-Driven Testing and Back-end testing using Oracle/SQL queries
• Created automated scripts and performed functionality testing using QTP
• Verified the applications' expected behavior at different stages by inserting various GUI and bitmap checkpoints for window, object, and image verifications on various screens and database checkpoints for database verifications and inserted synchronization checkpoints
• Converted tests to Data Driven Tests by parameterizing fixed values to read from Excel and Access files
• Managed defect management process; coordinated defect review meetings with Development and Business team
• Responsible for informing the status of the testing effort to the QA Manager

Environment: QTP, UNIX, Windows 2000, Oracle, Rational Suit, Rational ClearQuest

Confidential, India Nov 2001 - Sept 2003
QA Tester

Responsibilities:

• Analyzed business requirements documents to get a better understanding of the system from both technical and business perspectives
• Worked closely with the client to get good understanding about the application and delivered the iterations within the deadlines
• Involved in creating Test Plan and writing Test Cases
• Participated in Functionality Testing and Regression Testing during various phases of Software Development Life Cycle
• Automated the functionality and interface testing of application using WinRunner
• Executed System Integration, End-to-End and (UAT) cases for web-based and Java applications
• Performed navigationaltesting, object load and time verifications, browser page testing
• Performed testing for broken links and tested functionality on cross browsers
• Executed SQL queries to verify that all the records reflect the changes made in the Oracle database
• Maintained the Test Assets like Test Scripts and Test Plans in Mercury Test Director
• Tracked and reported the defects that are detected to the development team and interacted with them to make sure that all the defects have been fixed

Environment: Mercury Test Director, WinRunner, Java/J2EE5.0, Oracle, Apache Tomcat

EDUCATION:

• Post Graduate Diploma in Personnel Management & Human Resource Development (PGDPM & HRD)
• Bachelor of Technology (B. Tech) in COMPUTER SYSTEMS
• Bachelors in Computer Applications (BCA)