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Test Manager Resume Profile

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Phoenix, AZ

Experience Summary:

  • Confidentialhas 12 years of IT experience in Quality Control Quality Assurance,and is a Certified Software Test Manager CSTM , a Certified SIX Sigma, and a Certified Scrum Master.
  • Have 8 years of Retail domain experience and 4 years of financial domain experience. Worked on large size Testing projects for clients -Wal-Mart, Macy's, Ameriprise Financials, Nationwide Building Society etc
  • Had handled Testing projects in the areas of Retail, Finance
  • Had handled Testing projects in Client Server, Web Applications, .NET, Java, Mainframes, MQ series, Database Oracle SQL , Teradata, POS, Extract Transform Load ETL , Unix, DB2
  • Handled Testing projects in Waterfall and Agile methodology. Had performed Scrum Master Role in multiple agile projects.
  • Has extensive experience in putting up Master Test Plans, Master Test Strategies, Detail Test Plans, and Defect Manager Reporting.
  • Had extensively supported System Testing, Integration Testing, Systems Integration Test, Regression Testing, End-to-End Testing, Functional Testing, User Acceptance Test, Mobile Applications and Test automation
  • Had used Testing tools like HP Quality Center HPQC , HP ALM, QTPro, Remedy, Bugzilla etc.
  • Has strong SQL and database testing skills.
  • Have excellent client facing skills. Good at written and oral communication skills.
  • Thorough understanding of Software Development Life Cycle SDLC and Test Life Cycle.
  • Have hands on experience with project management tools like MS Project, Rational Team Concert, Rational Portfolio Manager,Clarity etc.
  • Had played long innings in Onsite-Offshore kind of environments, including multi-Geo.
  • Has good knowledge on Test Automation projects. Used QTP and Selenium. Has good knowledge on deciding the apt framework and at calculating the return on investment factors and qualifying projects for automation.
  • Has working knowledge on Windows and UNIX environments.
  • Is proficient with UNIXVI commands.
  • Had used version control and content management tools like SharePoint
  • Has flat file processing and comparison skills
  • Had maintained project Risks / Issues / Action Items logs to closure.
  • Has experience in cost and effort management activities.
  • Delivered in the roles of Program QA Lead, Test Consultant, Test Manager, Test Lead, Scrum Master, and Defect Manager.
  • Has experience in LEAN deployment and Test Center of Excellence
  • Has expertise is setting up Testing start-up programs Clients include: Wal-Mart, Nationwide Building Society
  • Is experienced in handling large Teams and has extensive experience in handling multi-geo based Teams.

Areas of Expertise

Domain Expertise:

Retail: Merchandising, Inventory Management, Allocations, Warehouse Management, Point of Sale, Price Management, Stock Ledger

Finance: Insurance Annuities , and Retail Banking,

Technical Expertise:

Platforms: UNIX Windows

Databases: Oracle Teradata VSAM

Languages: COBOL C HTML VBScript PL/SQL

ETL tools: Informatica AB Initio

Tools Applications:

HPQC ALM QTPro Toad Selenium

ETL PVCS OPAL SharePoint Clarity IBM RPM Mercury Quality Centre MQC

Other Tools: MS Office Excel, Ppt, Word Visio Microsoft Project Plan Rational Team Concert

Methodologies: CMMI SDLC Six Sigma

Professional Experience

Confidential

Test manager

Team Size: 25

In the capacity of a Test Manager,Raja is responsible for the below

  • Participated in Requirements Review meetings with the Business and ensured requirements completeness and correctness
  • Responsible for putting up Program level QA plan, Master Test Plan, Master Test Strategy, Application level/Detail Test Plans, Test Reporting and managing Risks-Issues-Actions
  • Responsible for the monthly releases, reporting QA results across releases, and deployments
  • Responsible for coordinating Teams inUS, and India.
  • Making continuous improvements to the Program across releases and automating processes for better turn-around
  • Coordinated Integration Testing, System Testing, Regression Testing and facilitated User Acceptance Testing
  • Conducted Defect Triage Meetings as a Defect Manager and tracked defects to closure
  • Conducted Requirements Traceability Verification Matrix to ensure complete test coverage
  • Reporting program level risks and planning mitigations
  • Managing project financials, resourcing and work planning
  • Deploying project tools, arranging educational programs to the Team, liaising Business Analysts and the QA Team to coordinate and work closely on the project requirements
  • Testing Mobile Applications

Environment:Java, Big data, Mainframes, Data Stage, Oracle

Tools: ALM, SharePoint, Amex internal tools.

Confidential

Test Manager,

Team Size:25- 50

To set up testing practice for the NBS Program

  • To co-ordinate release based integration testing across the groups of the program Savings, credit cards, Online banking, Flex accounts, Child accounts etc
  • Responsible for putting up Program level QA plan, Master Test Plan, Master Test Strategy, Application level/Detail Test Plans, Test Reporting and managing Risks-Issues-Actions
  • Participated in Requirements Review meetings with the Business and ensured requirements completeness and correctness
  • Responsible for the monthly releases, reporting QA results across releases, and deployments
  • Responsible for metrics reporting across releases, coordinating Teams across UK, and India.
  • Making continuous improvements to the Program across releases and automating processes for better turn-around
  • Coordinated Integration Testing, System Testing, Regression Testing and facilitated User Acceptance Testing, Mobile Applications Testing on IOS and Android.
  • Conducted Defect Triage Meetings as a Defect Manager and tracked defects to closure
  • Conducted Requirements Traceability Verification Matrix to ensure complete test coverage
  • Reporting program level risks and planning mitigations
  • Managing project financials, resourcing and work planning for the NBS program
  • Deploying project tools, arranging educational programs to the Team, liaising Business Analysts and the QA Team to coordinate and work closely on the project requirements
  • Conducting ROI for qualifying projects for Test Automation
  • Deciding the right framework for Test Automation projects
  • Delivering automation projects tool used Selenium

Environment:Java, Teradata, Mainframes, Informatica, ETL, Oracle

Tools: ALM, SharePoint, Selenium, Rational Team Concert, Rational Portfolio Manager

Confidential

Test Manager,

Team Size: 45- 60

In the role of a Test Consultant Raja was responsible for:

  • Defining a befitting Quality Control model for Walmart Merchandising area
  • Educate Walmart and IBM Teams on the Test Life Cycle, establish required Testing tools
  • Define Metrics program for this engagement
  • Responsible for Master Test Strategies, Master Test Plans, Defect Triage meetings and Management Reporting
  • Responsible for conducting Requirements Review meetings with Business
  • Developed Requirements Traceability Verification Matrix to ensure complete test coverage
  • Responsible for overall Client Satisfaction Results
  • Responsible for overall delivery of the Merchandising Testing program
  • Assess and resolve overall Engagement Risks Issues
  • Delivering Client Governance - Management reports to customer Weekly, Monthly etc
  • Responsible for client stakeholder management
  • Responsible for mentoring the Onsite Leads / Test Managers
  • Maintain IBM - Delivery Team Governance
  • Conducting ROI for qualifying projects for Test Automation
  • Deciding the right framework for Test Automation projects
  • Delivering automation projects tool used QTPro
  • Establish and institutionalize Technology Assembly Centre TAC delivery model Organization structure and Governance, Project Management Tools Deployment, Innovation and Continuous Improvement, etc

Environment: POS, Web based, Teradata, Oracle DB, Hardware Testing radio frequency guns , Mainframes, ETL, ecommerce, Mobile Testing

Tools: HPQC, SharePoint, Clarity. QT Pro, Rational Team Concert, Rational Portfolio Manager

Confidential

Test Consultant

  • In the capacity of a Test Consultant responsible for Test Management of Retail Testing projects, Project Planning and Tracking, Project Scheduling, Resource Planning, Developing Test Strategies, Test planning, Quality Management, Facilitating Quality Audits Project Health Review, Project Management Review, CMMI Audits, etc .
  • Had liaised with the Test Centre of Excellence group and had successfully set up Wal-Mart Quality Control department and Wal-Mart Test Centre of Excellence TCoE

Testing TAC SPOC

In the capacity of a Testing Technology Assembly Center TAC SPOC Raja had conducted TAC fitment analysis for about 17 accounts in the Distribution Sector. For suitable accounts Raja had on-boarded these accounts into the Testing TAC model. Raja had facilitated the end-to-end TAC on-boarding process, defined guidelines of operation, ensured adherence of these accounts on the guidelines. This stepping stone activity had later evolved into spreading the TAC methodology to about 200 accounts later.

Confidential

Test Manager

  • Confidential Integration Project Insurance To Annuity System Consolidation Administration is the Integration of 43 Interfaces with New Administration System Admin Server The primary objective of the ITASCA program is to configure, and implement the AdminServer Policy Administration System PAS and infrastructure to enable sales of Outside Distribution variable annuity New Business.
  • In the role of a Test Manager responsible for Analyzing Business Requirements, Developing Test Strategies, Developing Master Test Plans, Project Planning and Tracking, Rational PM usage, Resource Planning, Quality Management, Metrics Generation, Status Reporting to onsite team, Onsite-Offshore coordination, Facilitating Quality Audits like Project Health Review, Project Management Review, interacting with 3rd party vendors to closely monitor the tasks assigned .

Tools Technologies: IBM Rational ClearQuest, IBM Rational Portfolio Manager RPM , Mercury Quality Center, PVCS, TOAD Mainframes, DB2, Hexaware, HP Quality Center 9.2. Team Size: 15 29

Confidential

Test Lead,

Confidentialis an advertisement lifecycle management application developed jointly by IGSI and IGSUS for the Federated Systems Group FSG under the Distribution Sector. FSG is the technology group of large retail chain of stores - Macy's, Bloomingdales etc in the USA which is looking at the FedAD application to centralize, plan, manage, and control all the advertising activities for the stores. The advertisement could be related to various media such as print, video, audio etc. IGSI and IGSUS teams have worked together to define, design, develop, test and deploy the web enabled Advertisement Life Cycle Management Application for FSG.

In the role of Test Lead, Raja was responsible for creating detail test plans, prepare test cases, review test cases, execution and log defects.

Environment: J2EE using JSP, Struts, EJB, Design Patterns , IBM RS6000 in Bangalore with AIX 5.1, Rational Clear case 2002, WIN 2000 Server in Bangalore with Websphere Application Server 5.0.2,DB2 UDB 8.1, TASK Workflow software , Xinet Imaging Software ,CVS in Raleigh , Rational Rose, WSAD 5.1.1,QA Director, Bug tracker.

Confidential

Test Analyst,

This Product helps Students, Teachers and Parents to understand the Academic progress of the Students. This Product consists of the various Tests like Chapter wise tests, Unit tests, and Subject wise tests. With the Huge database of the syllabus, the student can get a number of sets of papers in each subject. At the end of the test student can see the progress of his studies by viewing their marks.

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