SUMMARY

• Lead Quality Assurance Analyst with over 10 years of experience in Insurance, Information Media Entertainment, Life Science, and Financial services.
• Extensive knowledge and experience of Insurance, and IME Markets domain.
• Proficient in developing Test Strategies, Test Plans, Test Cases and Test Scripts based on Business and Systems Requirements specifications.
• Proficient in Test management tools like HP Quality Center
• Hands on experience in Requirements, Test Plan, Test Lab and Defects module of HP Quality Center.
• Well versed in both Agile and Waterfall SDLC methodologies.
• Extensive experience on SQL Server Databases
• Experience in Business Analysis activities, including Requirements Gathering, analysis and creating Functional Specifications.
• Extensive hands on experience in mapping business requirements to testing activities
• Good experience in leading and working with geographically distributed teams.
• Very good hands on at MS Excel MS Power Point tools.
• Experience in Functionality Testing, GUI Testing, Regression Testing, Integration Testing, System Testing, User Acceptance Testing, Black Box Testing, and End to End testing.
• Experienced and proficient in testingof mobile applications.
• Exposure in scripting using Data drive frameworks using QTP 11.0 during regression phases.
• Experience in utilizing Test Management tool like Quality Center for Test Planning, Test Case writing, Test Execution and Requirement Mapping.
• Solid experience in formulating quick test plans for quick turnaround testing cycles for emergency and quick deployment scenarios.

TECHNICAL SKILLS

• Test Automation Tools: WinRunner
• Test Management Tools: HP QC , Test Director 8.0, ALM, JIRA
• Other tools: SharePoint,, MS Excel,
• Operating System: Windows

PROFESSIONAL EXPERIENCE

Confidential

Role: Senior QA / QA Lead,

• Description: Manage Service Addendum is the core group which handles 4 applications. These applications are currently in life support.
• They are
• Select Service Center or SSC. SSC is the certificate generates system. SSC has different upstream systems and from there application will get the data.
• Work Queue and Underwriting Tool WQ or UWT is used for underwriting purpose. Work Queue is an automated workflow process for Select Personnel to monitor their work and request information.
• Underwriting Tool is a set of tools that will help support underwriting decisions. It is a one-stop shop that includes account and policy information as well as various tools to help underwrite the account. Underwriting Tool was designed for internal employees and will not be accessible for agents.
• Travelers Express: This application is for pricing purpose and actuarial team will use this for pricing or rating calculation.
• Analyze requirements FSDs and Mapping sheets for all the functional needs.
• Develop and conduct review sessions for test plans and test strategy for each release.
• Create test scenarios, test cases, test scripts, optimal data combinations and requirement traceability.
• Performed Manual Testing for the prepared test plans and test cases.
• Multiple Browser Testing including Google Chrome, IE, Firefox and Mac Safari.
• Extensive usage of Quality Center for requirement traceability, test cases, test sets and defects according to QA standard.
• Provide daily status to project team on test execution progress for the release.
• Supported UAT sessions in relation to application integration.
• Conducted meeting and walkthrough and get approval for test deliverables, Test estimation, defect triage reporting.
• Managed and Coordinated tasks with onshore/offshore resources.
• Performed Compatibility Testing to ensure the application worked in different Operating Systems and browsers.
• Identify test resources and estimate testing effort, testing schedule and milestone for Monthly release
• Created Testing Strategy and test plans for the releases.
• Conducted post release verification following a Production deployment.
• Management Activities includes Effort Estimation, Task Allocation, Test Summary Reports, Status Meeting, Traceability Matrix, Defect Management activities Project Quality Analyst , preparing and publishing Daily and Weekly Status Reports.
• Providing ground level information for process improvement and best practices
• Responsible for complete end to end testing, starting from requirement analysis to application delivery.
• Assisting team to formulate Standardization of Processes.

Environment: QTP, HP Quality Center, ALM,

Confidential

Role: Senior QA / QA Lead,

• Description: Insight Mobile is one of Biogen's applications that host medical related data across multiple countries languages. Insight mobile is a paid-for powerful search engine providing search functionality on. The application is built on JSP and hosted on IBM's Web sphere application server. The backend for Insight Mobile is Seibel Oracle DB server is used for some services. This project also requires a specific skill of mobile testing to track the reliability of the application
• Responsible for complete end to end testing, starting from requirement analysis to data delivery to data evaluation systems.
• Management Activities includes Effort Estimation, Task Allocation, Test Summary Reports, Status Meeting, Traceability Matrix, Defect Management activities Project Quality Analyst , preparing and publishing Daily and Weekly Status Reports.
• Analyze requirements FSDs and Mapping sheets for all the functional needs.
• Responsible for complete end to end testing, starting from requirement analysis to application delivery.
• Analyzed requirements and system specifications, developed test plan and test cases for the application.
• Assisted in preparing the test strategy, test plan and implementation plan.
• Involved in Scrum meeting and ensure that the work assigned is completed in stipulated time and report to test lead in case of discrepancies.
• Developed test cases based on the requirements provided.
• Performed Functional, Regression and System Testing.
• Executed test cases and recorded the test results and defects using JIRA.
• Involved in preparation of Test Data to test the latest builds delivered.
• Maintained Requirement Traceability to trace all the requirements in the testing phase using Test Director.
• Worked with the developers to resolve defects and inconsistencies.
• Involved in production support.
• Representation of the team with upstream system teams.

Environment JIRA, ALM, Safari, Oracle SQL, Java, J2EE,

Confidential

Role: QA Lead

Confidential

Description: Network planning tool NPT is used to help the planner to do day today planning. . NPT will support three different plans such as Production, Non Production and Volume Plan There will be two types of non-production plans that can be created: Daily Dated and Representative Week. Daily dated plans represent a period that is either the same as the current production period or a subset of the dates in the current production period. Representative week plans can represent a period of up to 25 years into the futures. Change request CR can have one or more changes to the core input data belongs to a Plan.

Responsibilities

• Validation of Data mapping documents prepared by Business Analysis team
• Responsible for devising a test methodology for converting existing data to MISMO standard data
• Validation of rules to be implemented
• Preparation of test artifacts - Test Plan, Test Cases and Use Cases
• Responsible for ensuring 100 coverage of data elements to requirements
• Coordination of team efforts between Onshore and Offshore in Chennai
• Provided daily, weekly and periodic status reports to key stake holders
• Representation of team with other partnering teams
• Validation and peer review of test artifacts

Confidential

Role: QA Lead

Description: Lexis Practice Advisor Project is for the creation of Confidential The gateways are to be based around practice areas including Business Law, Financial Restructuring Bankruptcy, California Jurisdiction and California Business law. Each Practice Area Page has been designed to address the needs of an individual practitioner for a specific practice area, so that research can become easy, comprehensive and efficient. LPA Lexis Practice Advisor was previously called as How to R1. It is targeted at US legal customers. Production releases happens every month. Agile methodology is followed to develop the application.

Responsibilities

• Preparation of test artifacts - Test Plan, Test Cases and Use Cases
• Responsible for ensuring 100 coverage of data elements to requirements
• Coordination of team efforts between Onshore and Offshore in Chennai
• Provided daily, weekly and periodic status reports to key stake holders
• Representation of team with other partnering teams
• Validation and peer review of test artifacts

Confidential

Role: QA Lead,

• Description: Confidential is one of Confidentiall, business and institutional banking, funds management, superannuation, general and life insurance, broking services and finance company activities. With over 130,000 distribution points across the country and businesses overseas, CBA is a diverse organization with a long history in the Australian banking history. CommSee Common Wealth Service Excellence Everyday
• CommSee is a retail banking application used by Commonwealth Bank of Australia. Built using .NET, it retrieves data stored in Oracle 10g Mainframe Database while interfacing with multiple applications for specific data exchange. Client processes enables the bank user to Identify who has done what for the customer, Identify when the activity occurred or when it is scheduled to happen, view notes recorded against each of the events in the process.

Responsibilities

• Preparation of test artifacts - Test Plan, Test Cases and Use Cases
• Responsible for ensuring 100 coverage of data elements to requirements
• Coordination of team efforts between Onshore and Offshore in Chennai
• Provided daily, weekly and periodic status reports to key stake holders
• Representation of team with other partnering teams
• Validation and peer review of test artifacts

Confidential

Role: QA Lead,

• Description Confidential. The gateways are to be based around practice areas including Local Government, Employment, Company Commercial, Property, Family, Dispute Resolution, Personal Injury and Local Government. Each Practice Area Page has been designed to address the needs of an individual practitioner for a specific practice area, so that research can become easy, comprehensive and efficient.
• LexisPSL Professional Support Lawyers was previously called as UKPAG. It is targeted at UK legal customers. There are currently no active users to this application. Production releases happens every month. Agile methodology is followed to develop the application

Responsibilities

• Preparation of test artifacts - Test Plan, Test Cases and Use Cases
• Responsible for ensuring 100 coverage of data elements to requirements
• Coordination of team efforts between Onshore and Offshore in Chennai
• Provided daily, weekly and periodic status reports to key stake holders
• Representation of team with other partnering teams
• Validation and peer review of test artifacts

Confidential

Role: QA Lead,

Project:

• Description: The Objective of the Operations Management Project is to develop a strategic technology roadmap for Commercial, Specialty and Personal Lines Billing Receivable Management. The Objective of Testing is to the test the newly developed EBAR Enterprise Billing and Receivables application to meet the business requirements such that a high quality product is delivered to the business.
• The Operations Management Project is developed using incremental development methodology. To provide a better quality and to identify the defects at an early stage of development the QA team will follow the incremental testing approach.

Responsibilities

• Preparation of test artifacts - Test Plan, Test Cases and Use Cases
• Responsible for ensuring 100 coverage of data elements to requirements
• Coordination of team efforts between Onshore and Offshore in Chennai
• Provided daily, weekly and periodic status reports to key stake holders
• Representation of team with other partnering teams
• Validation and peer review of test artifacts

Confidential

Role: QA Lead

• Description: The Objective of the Operations Management Project is to develop a strategic technology roadmap for Commercial, Specialty and Personal Lines Billing Receivable Management. The Objective of Testing is to the test the newly developed EBAR Enterprise Billing and Receivables application to meet the business requirements such that a high quality product is delivered to the business.
• Responsible for creation of test methodology to perform pre and post migration test activities.
• Responsible for creation of test artifacts including data queries and comparison queries.
• Created Master Test Plan to strategize the test approach in various test cycles.
• Supervised and wrote the Test Scripts and analyzed Test Scripts to check if it has covered the functionalities.
• Documented the test results, deviations and corrective actions.
• Involved in executing test scripts and documented test results in Test Summary Report.
• Created Traceability Matrix to keep track of all the requirements and test scripts.
• Represented line of business with other upstream systems.

Confidential

Role: QA Lead

• Description: Confidential is a commission processing system for subsidiary of MetLife called MetLife investors. It is a very extensive application, which primarily serves as an Agent Repository for many other MetLife applications. PMACS does the job of processing commissions for the agents based on their performance and generating commission reports and statements. PMACS also maintains the history and current information of Agent Licenses. Some of the products handled in PMACS are SPIA, FIDA, VIDA, UL etc which will serve from both the processing units namely Des Moines and Denver. The goal of this project is to verify that all the functional needs are fulfilled and at the same time it doesn't affect the existing system.
• PMACS Technology Conversion is a total migration project from a Client Server environment to a Web- based interface. The Power-builder application was migrated to a J2EE front-end. Thus the entire functionalities in the Client- Server environment were implemented in the Web-based system. The goal of this project is to verify that all the functional needs are satisfied and all the functionalities are integrated together successfully.
• Responsible for creation of test methodology to perform pre and post migration test activities.
• Responsible for creation of test artifacts including data queries and comparison queries.
• Created Master Test Plan to strategize the test approach in various test cycles.
• Supervised and wrote the Test Scripts and analyzed Test Scripts to check if it has covered the functionalities.
• Documented the test results, deviations and corrective actions.
• Involved in executing test scripts and documented test results in Test Summary Report.
• Created Traceability Matrix to keep track of all the requirements and test scripts.
• Represented line of business with other upstream systems.

Confidential

Role: Team Member

Project: SMRS

• Description: Confidential is a commission processing system for subsidiary of MetLife called MetLife investors. It is a very extensive application, which primarily serves as an Agent Repository for many other MetLife applications. PMACS does the job of processing commissions for the agents based on their performance and generating commission reports and statements. PMACS also maintains the history and current information of Agent Licenses. Some of the products handled in PMACS are SPIA, FIDA, VIDA, UL etc which will serve from both the processing units namely Des Moines and Denver. The goal of this project is to verify that all the functional needs are fulfilled and at the same time it doesn't affect the existing system.
• PMACS Technology Conversion is a total migration project from a Client Server environment to a Web- based interface. The Power-builder application was migrated to a J2EE front-end. Thus the entire functionalities in the Client- Server environment were implemented in the Web-based system. The goal of this project is to verify that all the functional needs are satisfied and all the functionalities are integrated together successfully.
• Responsible for creation of test methodology to perform pre and post migration test activities.
• Responsible for creation of test artifacts including data queries and comparison queries.
• Created Master Test Plan to strategize the test approach in various test cycles.
• Documented the test results, deviations and corrective actions.
• Involved in executing test scripts and documented test results in Test Summary Report.
• Created Traceability Matrix to keep track of all the requirements and test scripts.
• Represented line of business with other upstream systems.