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Quality Assurance Resume Profile

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MichigaN

SKILLS SETS

  • Market intelligence development experience with public speaking
  • Strategic direction with complex governmental programs
  • Experience with market intelligence and big data: word processing spreadsheet and database software
  • Excellent public relations skills
  • Created partnerships with private industry in regional economic development
  • Experience and training in creating and implementing economic and community development strategies knowledge of economic development processes
  • Statewide coordination with work force development training, external outreach, and consistent implementation of new design guidance
  • Accomplished business development professional and community public speaker

RELEVANT EXPERIENCE

Confidential

Confidential assigns partner-driven cases received from six identified partners of the five designated hardest hit cities in Michigan who are facing the crisis of an extreme number of abandoned, decayed and blighted properties in their communities. Recognized resource in field and implements strategy, policy and team coverage, ensuring that program is meeting customer service goals and meeting pipeline management benchmarks.

Quality Assurance

Served as the county coordinator for the regional business services economic development initiative County-wide coordination with the region to ensure internal training, external outreach, and consistent implementation of new business model.

Confidential

Managed the grants and contracts personnel dedicated to pre- award and/or post award activities for diverse portfolio of grants and contracts. Overseen the budget proposals and the monitoring of the awards received for academic and research projects and programs. Trained personal on software.

Confidential

Indentified and recruited public and private partnerships to create economic business councils between government, education and private sector to grow and connect to talent and retain businesses in Michigan. Handled senior-level responsibilities such as training, supervising and mentoring staff, influencing business leaders, monitoring budgets and securing new business to sustain councils.

Quality Assurance

Coordinated with direct reports in establishing procedures, standards, systems and procedures in workforce and welfare services with the State of Michigan. Acted as a catalyst for change and improvement in performance/quality for labor relation laws. Recorded and distributed statistical information relating to workforce development to regional partners. Complete LEAN practices in Quality Assurance performance.

Program Specialist,

Business Development and fundraising in the Mid-Michigan region. Created annual operating programs for membership recruitment, conferences, and other association activities. Developed community outreach to promote educational programs, awareness of programs.

SPECIAL SKILLS

Computer Skills: MSWord, Microsoft Outlook, PowerPoint, Excel, Cloud, MS FrontPage, Adobe Suite, Publisher, Open Source, Gitbit and Github, Michigan Management System MIS , Medicaid Software, State of Michigan Financial Analysis Software.

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