SUMMARY

• Proficient in creating test plans, test cases, test scripts and maintain the report in RTM.
• Hands on experience with designing test cases covering various test conditions.
• Experience with both manual and automation testing
• Familiar with software development life cycle SDLC and software testing life cycle STLC
• Experience with writing the SQL queries using PL/SQL developer and TOAD
• Team player with excellent written and verbal communication and interpersonal skills

EXPERIENCE

Confidential

Software QA Analyst

• Reviewed business requirements and technical specification for web based software systems.
• Analyzed functional requirements and mapped them to individual test cases.
• Documented, managed and executed test cases and logged defects with supporting screen shots and error outputs.
• Wrote test plans with detailed testing scope, test strategy and test requirements.
• Performed regression testing with automated test tool Quality Center.
• Broadly performed manual testing, constraints verification testing, and the functional testing.
• Performed positive and negative testing manually to ensure the application outputs expected results.

Confidential

Software Configuration Management / Software QA

• Automated the SW build process using scripts, generated release notes, and cleaned up source archive for deployments.
• Identified configurations items and baselines in the IBM Rational ClearCase.
• Implemented controlled change process. This was achieved by meeting with stack holders in the change control board meetings whose primary function was to approve or reject all change requests against baselines.
• Ensuring configurations contained all their intended software packages and verified against requirements, architectural specifications and user manuals.
• Managed Unix user accounts to ensure non-active accounts were removed.
• Administrated user account in the IBM Rational ClearQuest.
• Managed the repository software and servers allocations for final software package testing.
• Facilitated team interactions related to the process and communicated with the management.
• Investigated errors occurred during the final build testing to specific defects in the ClearQuest.
• Performed manual integration testing and also automated testing using Quality Center.
• Analyzed functional requirements and mapped them to individual test cases.
• Wrote test plans with detailed testing scope, test strategy and test requirements.
• Build and verified software media kits delivered to different Air force sites.
• Create, maintain and execute manual and automated tests cases.
• Identify report and track product defects. Participate in test analysis and design sessions.
• Provide accurate and timely estimates for QA and testing timelines and effort.
• Communicate risks, milestones, and QA progress to stakeholder for assigned projects.
• Responsible for adhering to internal QA process.

Confidential

Production Support / Oracle DBA/QA

• Performed manual integration testing and also automated testing using Quality Center.
• Analyzed functional requirements and mapped them to individual test cases.
• Wrote test plan with detailed testing scope, test strategy and test requirements.
• 2 years experience in production support and application development of database systems.
• Developed, maintained, and administered database applications in support of business needs.
• Developed, administered, and maintained procedures related to the security and integrity of the DBMS.
• Identified data sources, constructed data flow diagrams, and documented the process.
• Performed importing and exporting data, file structures from other systems.
• Acted as liaison or point of contact with development, management, systems operations, vendors, and other groups in key decisions.

Help Desk / Application Support

• As part of MIS team, responsible for providing support to the end users with PC problems and also various software such as Windows, Oracle, SQL, Vantive, Citrix and Unix.
• Upon acceptance of trouble ticket assumed full responsibility for appropriate escalation and notifying user when ticket was closed.
• Responsible for installing and administering various applications, user profiles and security setup for end users.
• Involved in setup and implementation of the customize menus and reports within payables, receivables and order entry modules.
• Assisted developers and DBAs with trouble shooting Applications and DB errors.
• Assisted DBAs and Vantive developers with testing system software upgrades.

Technical Customer Support

• Responsible for providing technical support for pager setup and billing issues.
• Promoted to handle high priority accounts such as Worldcom, Excel, GTE, and SW Bell.

SKILLS

• Testing Tools: Load Runner, Quick Test Pro, Mercury Quality Center
• Tracking Tools: Test Director, PVCS Tracker, IBM Rational CleaseCase, IBM Rational ClearQuest, Bugzilla, Jira
• Operating Systems: Windows 98/NT/2000/XP, UNIX, Solaris, Windows XP
• Databases: Oracle DB, MS Access, DB2, Informatica, TOAD
• Applications: MS Office, MS FrontPage, MS Project, Vantive, Citrix
• Web Technologies: HTML, DHTML, MS FrontPage, XML
• Languages: SQL, PL/SQL, Bash, Kornshell, TeamTrack
• Security Clearance: DOD Secret
• Achievement: Six Sigma certified