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Sr. Quality Analyst Resume Profile

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Testing Experience

  • Over Nine Years of expertise and experience in Quality Assurance QA and Software Testing.
  • Expert in Manual Testing and Bug Reporting.
  • Excellent working knowledge of SDLC, STLC and Defect life cycle.
  • Extensive Knowledge in implementing Software Development Life Cycle SDLC , Agile Methodology, and Rational Unified Process RUP and QA Methodologies like CMM.
  • Involved in System Analysis, Requirement reviews, creating detailed specifications with Use Cases and User Scenarios.
  • Adept in different phases of Testing like Functional Testing, Regression Testing, Integration Testing, System Testing, Mobile Testing, Back-end Testing, Black Box Testing and UAT.
  • Extensive experience with Functional, GUI, Database, Stress, Volume, Regression Testing.
  • Experience in implementing QA Methodologies, Test plans, Test cases, Test Scenarios and Test deliverable.
  • Ability to write test plans, test cases, test procedures and test scripts using SEI's Standard CMM Methods.
  • Excellent rapport with developers, testers in all the projects and worked in close collaboration with team members to ensure enhancement of software quality.
  • Experienced in tracking test activities, Data Management, Daily status tracking reports, Status Calls and meetings, Meeting time lines, tracking weekly goals.
  • Performed Risk Analysis by keeping track of test schedules, environment and complexity of each modules and implemented appropriate risk mitigation techniques.
  • Participated and coordinated meetings with Developers and Business Users.
  • Document and share best practices across QA job family and implement the lessons learned and best practices
  • Assess and understand the functional and technical components of the defect fixes in order to ensure that an appropriate regression plan is in place
  • Articulate about the risk of late cycle fixes and bring right sense of urgency for fixing the defects early and accountability within the defect life-cycle
  • Proficient in Bug tracking and reporting using the test management tools like Test Director and Quality Center.
  • Good in writing SQL queries to access data from multiple tables.
  • Excellent logical, analytical and testing skills with good communication skills.

Technical Skills

  • Operating Systems
  • Windows 2000/NT/XP/Vista
  • Web Script Languages
  • HTML, DHTML, XML
  • Testing Automation Tool
  • Load Runner, selenium, SOUP
  • Test Management Tool
  • Mercury Quality Center 9.5/10, Mantis
  • Database
  • Oracle, Microsoft SQL Server Management Studio, TOAD
  • Work Flow Tools
  • MS-Visio, MS-Excel, MS-Word
  • Process Worked in
  • Six-Sigma,Agile

Professional Experience:

Confidential

Role: Sr . Consultant

Description:

FAST Flexible Architecture Simplified Technology has been at the forefront of implementing Services Oriented Architecture SOA in the insurance industry. Using FAST Insurance Components in concert with FAST 8x, NLG created and integrated new business capabilities and technologies with their existing enterprise architecture.

Responsibilities:

  • Design and execution of test scripts based on business requirements of the application.
  • Utilizing mobile emulator PERFECTO Mobile for front-end GUI testing navigation testing to the application in different mobile operating systems iOS, Palm Device Android.
  • Execution of sanity, Regression, Stress boundary test cases for mobile-applications.
  • Performed Converted data Mapping and testing on application using SQL queries to verify data in Microsoft SQL Server Management Studio.
  • Validated batch processing after running batches and tested the data flow.
  • Assisted UAT team by providing test data and test scripts and involved in Regression testing after every build release.

Environment: Mantis, Microsoft SQL Server Management Studio, ASP.net

Confidential

Role: Sr. Quality Analyst

Description:

  • DUA QUEST project involves integrating several UI business processes including Appeals, Benefits and Tax into a seamless functional solution. The effort involves custom design, development and implementation of a comprehensive UI system.
  • The Commonwealth of Massachusetts Division of Unemployment Assistance DUA is implementing a comprehensive system solution that integrates major UI business processes, including Tax, Benefits and Appeals, into a single data structure and functional system solution. This project includes business process reengineering, system design, development, and implementation for all relevant aspects of the DUA business: UI Tax, UI Benefits, Program Integrity, Appeals/Hearings, and Economic Research.

Responsibilities:

  • Design and execution of test scripts based on business requirements of the application using Mercury Quality Center.
  • Involved in testing of Mobile-application testing in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere and Simulators Android SDK, iPhone SDK
  • Test execution using selenium scripts.
  • Performed data testing on application.
  • Used SQL to verify data in Oracle and test application using converted data.
  • Integration testing between payments and monetary modules. Validated batch processing after running batches and tested the data flow.
  • Coordinator with the client counter-parts for UAT testing and other functional requirements gathering.
  • Assisted UAT team by providing test data and test scripts and involved in Regression testing after every build release.
  • Involved in complete end to end testing of the payments and collections module.
  • Coordinated defects management meetings to track high-priority defects around go-live and post-production.
  • Used Quality Center as defect-tracking tool to track and also to follow up the defect status.

Environment: Quality Center, ASP.net, Oracle 10G, Toad

Confidential

Role: Software Analyst

Description:

Confidential

the trading name of the National Bank of Dubai, is a public joint stock company, headquartered in the emirate of Dubai, in the UAE. The ENBD Channels Testing for core banking applications includes, Mobile Banking testing for all devices , ATM, IVR, Internet Banking Corporate Retail Banking and for the testing of ENBD Direct Website and Mobile app.

Responsibilities:

  • Reviewed Test Scenarios and documented version changes for the major system threads for each channels
  • Reviewed Test Cases, Scenarios and traceability matrix
  • Test Execution reporting and Analysis
  • ATM end to end Testing.
  • Organized Defect review meetings with the Development and business teams for high-priority defects for every release / delivery on a regular basis
  • Performed BAU Testing and Core Banking Testing for enhancements simultaneously for the CRs and fixes
  • Performed Mobile Banking testing on iPhone, Blackberry, J2ME, Android and USSD simulator
  • Performed Regression Testing for core modules
  • Led 3 rounds of Sanity UAT Testing with migrated data before Go-live.
  • Documented best practices for future projects
  • Co-ordination between the different Business Units for final rounds of Semi DR and Full - DR cycles before Go-Live

Environment: HP Quality center, Windows 7, Unix, IE 6.0, Mobile Devices iPhone, Blackberry, J2ME, Android and simulator , ATM.

Confidential

Role: Software Analyst

Description:

  • The Emirates Bank Corporate Internet banking Sybase application is Confidential
  • existing corporate users and Confidential
  • bank users. The modules include financial transactions, non - financial transactions and customer enrollment.

Responsibilities:

  • Understanding business requirements and generation of test cases
  • Constant interaction with the client on clarifications and coordinating with the team.
  • Data validation queries design - Oracle SQL
  • Reviewing test cases on regular basis.

Environment: Windows XP, IE 6.0, HP Quality Center 9.0, Data stage

Confidential

Role: Test Engineer

Description:

  • The Risk Manager Non-life is a Re-insurance Data Conversion project for New Business, Confidential
  • Technical Accounting, Retro Claims. Data is converted from the Source to the target through a middle tier interface. Data conversion is from Oracle 10G data base to FSRI Policy, CD, Accounting, Treaty Claims. Conversion was done from Legacy systems IBM mainframe to SAP FS RI.

Responsibilities:

  • Understanding the Database structure for Testing.
  • Creating the Automation Test Suite.
  • Creating Structure Groups for each load for testing.
  • Preparation of Inclusion and Exclusion list for each load.
  • Creation of Conversion rules SQL queries in Oracle.
  • Creating Automation test cases for SAP interface.
  • Execution of SAP Test cases.
  • ETL application appropriately rejects, replaces with default values and reports invalid data.
  • Tested Data Flow from Legacy to Policy, CD, Claims, TA and Retro modules in SAP.
  • Preparation of Test Steps in the QC.
  • Modifying Updating Conversion rules for each load.
  • Preparing the Test Lab for Execution for each load.
  • Automating the Test Execution in QTP using QC.
  • Unit Test Validation queries for each load.
  • Defect tracking and retesting for each Load.
  • Backup test cases using scripts from QC to Local disk after each load.
  • Conducting and coordinating defect meetings on day to day basis for tracking high priority defects.
  • Co-ordination with onshore and offshore teams in Germany US.
  • Logging of Work Package efforts in Project Access.
  • Weekly Status Meeting with Development Team

Environment: Windows XP, IE 6.0, HP Quality Center 9.0, Quick Test Pro 9.5, Oracle 10G Toad , SAP, Data stage ETL Tool

Confidential

Role: Software Analyst

Description:

The Prior Approval Web System will provide an ESP technical service representatives with all of the information required to approve a dealer's request without having to log into various systems for the information. This will save time, money and provide better service to the dealer body. It also delivers reporting capabilities to better track the call centre time, service and approval dollar amounts.

Responsibilities:

  • Understanding the application under test
  • Preparing understanding document and responding to clarification documents on a regular basis
  • Gathered and logged Requirements into Quality Center Requirements module
  • Reverse Presentations with Asia Pacific and North American Teams on Work Packages
  • Prepared Test Scenarios from the Use cases and User Manuals
  • Designed Test Cases in Quality Center
  • Designed and executed Mainframe batch related test cases
  • Designed Test Steps and SQL Queries in the Test Plan module in QC
  • Executed Test cases in QC
  • Reviewing Test cases periodically for work packages
  • Created and updated Weekly Work Plan
  • Logged Work Package efforts in DORF Report
  • Test Design review
  • Documented Review Comments in Technical Inspection Form
  • Weekly Status Meeting with North American Team on project status
  • Domain and Product - knowledge transfer to testing team

Environment: Mercury Quality center 9.0, Mainframe Z/OS, Windows XP, IE 6.0

6Confidential

Role: Software Analyst

Description:

The Global Common Quality Indicator System GCQIS is a database providing world-wide access to vehicle concern data. Reports originate from dealerships through many corporate sources and are streamlined into a common display format. A variety of research and analytical tools are available to assist the problem solver and quality analyst in the early identification and definition of product concern issues.

Responsibilities:

  • Understanding the application under test
  • Preparing understanding document and responding to clarification documents on a regular basis
  • Gathered and logged Requirements into Quality Center Requirements module
  • Reverse Presentations with Asia Pacific and North American Teams on Work Packages
  • Prepared Test Scenarios from the Use cases and User Manuals
  • Designed Test Cases in Quality Center
  • Designed and executed Mainframe batch related test cases
  • Designed Test Steps and SQL Queries in the Test Plan module in QC
  • Executed Test cases in QC
  • Reviewing Test cases periodically for work packages
  • Created and updated Weekly Work Plan
  • Logged Work Package efforts in DORF Report
  • Test Design review
  • Documented Review Comments in Technical Inspection Form
  • Weekly Status Meeting with North American Team on project status
  • Domain and Product - knowledge transfer to testing team

Environment: Mercury Quality center 9.0, Mainframe Z/OS, Windows XP, IE 6.0

Confidential

Role: QA Analyst

Responsibilities:

  • Review the business requirements in Plan Administration Manual PAM and Status Change Matrix SCM documents with the Business Analysts to understand the business requirements
  • Worked in an agile development environment with short iterations, continuous testing, and constant collaboration and changing business requirements.
  • Prepare the test plan with the test scenarios, test objective and the test success criteria
  • Prepare and update test cases and test scripts in Test Director using Trace matrix tracking business requirements to test cases and vice verse
  • Involved in Test Data creation and conditioning test data for testing different scenarios.
  • Coordinated with other teams, attend status calls and meetings, meeting time lines, tracking weekly goals and deliverables
  • Execute test scripts and regularly keep track of the daily testing efforts, track the test defects to resolution. And retest the fixed defects.
  • Identify and recommend changes to established practices and policies.

Environment : Oracle Apps, OAB, PL/SQL, Oracle Developer Forms, Toad, Windows NT, Lotus Notes, Test Director.

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