Objective:

• Experienced QA tester with full system development lifecycle experience, including designing, developing and implementing test plans, test cases and test processes, seeking a challenging position to utilize my analytical and organizational skills.
• Skills Summary
• 8 plus years of IT software development and user-acceptance testing experience
• Active role in requirements gathering, functional document review and Testing Expertise in QA
• Methodologies include Quality Assurance Life Cycle QALC and Development Life Cycle SDLC Demonstrated problem analysis and problem solving skills in a technical environment
• Excellent oral/written communication.
• Skilled in managing multiple tasks of production support and implementation projects
• Ability to work independently without constant supervision
• Strong sense of ownership and good follow through skills
• Strong cross-platform skills in Windows, Linux and Unix
• Possess excellent interpersonal, analytical and organizational skills
• Documenting Test plans, cases, processes and Functional Requirements
• Performed Regression and Negative testing

Technologies

• UI and Compatibility Testing
• Data interface and Migration Testing
• Defect/Bug Tracking
• OBIEE: Data Warehousing/ Business Intelligence Oracle Business Intelligence Enterprise Edition
• SAP BI/BO: SAP BI 7.X, R3, ECC 5.0, 6.0, Netweaver 2004, BEx Analyer, FI, CO,MM and SD modules.
• Databases: Oracle11.x/10.x, SQL Server
• Tools/Utilities: OEM - Oracle Grid Control, RMAN, Data Pump API, TOAD, ASM, Data Guard
• Operating Systems : UNIX Sun/HP/Linux/AIX , Win2000-8/XP
• Hardware: IBM AIX pSeries with the 4.7 GHz PowerPC POWER7, Sun Fire V880, all HP/UX and Solaris architectures, TSM, EMC Data Storage devices

Experiences

QA Analyst/Tester

• United Illuminating Company, New Haven, CT Served as a key member of software development team in developing and implementing quality assurance and quality control methodologies to ensure compliance with QA standards and customer specifications.
• Participated in JAD Sessions/Reviews with Business Analyst, Developers and Business Partners to review BRDs.
• Manual execution of the Test Cases
• Conducted User Acceptance, Regression and Downstream testing activities
• Created User Acceptance Test cases and test scripts as per BRD Business Requirements Document
• Documented UAT testing activities in Hewitt Packet HP Application Lifecycle Management Quality Center Writing Executing Test Cases/Scripts Preparing Test Plan Lab for upcoming Logical Day Testing
• Used traceability matrix to map business requirements to test scripts in HP Application Lifecycle Management
• Trained new hire peers on project process and testing activities

Business/System Analyst/Quality Analyst

CONFIDENTIAL Corporation

Understanding the requirements by verifying the projects scope and work orders Created test cases providing the detailed estimation completion dates for the given task Executed the test cases and reported the issues with detailed recreate steps. Tested the applications various browsers like Internet explorer, Chrome, Firefox Tested the web services Web API using Soup UI Wrote SQL queries and validated the application with back end data Verifying all the log files and troubleshooting the root cause of the issues Documented the issues in XMS and Bug tracking tools Updating the status to the team in the daily scrum meeting. Closing, signing the work orders with in the given completion dates.

Contractor Business Analyst/QA Analyst CONFIDENTIAL

• Consulted, analyzed and provide quality assurance on projects
• Produced test plans and test cases for multiple projects
• Performed manual/automated testing
• Performed Unit, UAT, Functional, Integration, System and Performance testing
• Created and managed automated functional testing scripts for Load, Performance and Stress testing
• Tracked and reported quantitative and qualitative aspects of error reporting, including hardware and networks
• Utilized Quick Test Pro QTP and Load Runner
• Communicated with Analysts, Developers and clients to gain functional and technical knowledge

IT Specialist

CONFIDENTIAL

• Managed, configured and supported software and patch distribution projects across the enterprise using BMC's Configuration Management Suite aka Marimba and Blade Logic.
• Configured, tuned, and created solutions to deliver software and patches to workstations and servers in a documented, consistent, and repeatable format.
• Part of a team that met with Duke Security and Microsoft to review patches and implement required patches on Duke servers.
• Also using the ticketing system, Change Control Management ensured that an individual meets with the security team on Thursdays to justify rebooting a production server. To ensure that major changes to a production server where correctly documented.
• Tested and documented software and patch distribution test results and provided status to Management and integrative teams
• Technical Support Engineer CONFIDENTIAL Level 2 support Providing high quality technical support for the BladeLogic software products working closely with customer system administrators and application engineers. Innovate, create, test and communicate software and patch distribution packages to both Test and Production environments Create, distribute, verify and support the distribution of software and patches using BMC Configuration Management Tool. Proactively tune, configure and provide creative solutions to fully leverage BMC's Configuration Management Tool. Investigate and formulate proposals pertaining to complementary tools. Test and document software and patch distribution test results, provide status to Manager and integrative teams and lead the resolution of package and patch related defects. Resolve assigned Help Desk tickets.