Professional Summary

• Around 9 years of extensive experience as a Test Coordinator/Lead including diversified experience in Manual and Automated testing on Web based and Client-server applications.
• Experience in various Business Domains like Health Care, Insurance, Finance,ERPApplication and Telecommunications
• Strong knowledge on Software Development Life Cycle SDLC and Quality Assurance Life Cycle QALC Methodologies.
• Excellent experience of working with Agile and Waterfall Methodologies.
• Created and reviewed Test Strategy, Test Plan, and Test Scenarios from Business Requirements and Functional/Technical Requirement.
• Extensively used Automated Tools such as Mercury Interactive Test Suite Quick Test Professional, Quality Center, Win Runner and Test Director .
• Good understanding in EDI HIPPA 4010A and EDI 5010 Transactions, 837 Claims Instructional, Professional and Dental , inbound and out bound , 834 Enrollment, 270/271 Eligibility inquiry and Response, 835 Remittances, 276/277 Claims Status Inquiry, 278 Referrals Pre-Cart, 820 Premium Payments, 999 or 997acknowledgements And NCPDP.D.5 and NCPDP.D.O.
• Sound Knowledge on ICD-10-PCS and CM Codes.
• Involved in different types of testing, Regression Testing, System Testing, Integration testing, Performance testing, Back-end Testing, End to End Testing and User Acceptance Testing UAT
• Experience in Database Testing by using Oracle, MS SQL Server, SQL, T-SQL and PL/SQL Queries.
• Generation of Defect Bug Reports, tracking the status of each defect Open, fixed and New and analyzing the bugs using Quality Center, PR-Tracer.
• Good understanding on Health Care products Facets Trizetto and Xcelys Dell
• Expertise in the usage of HTML, Java Script, Java, .Net, COBOL, DB2, CICS, TSO, and JCL.
• Experience in utilizing the TSO/ISPF, JCL and DB2I for mainframe applications testing.
• Experience in testing batch outputs and reports using JCL on mainframe.
• Maintaining the Traceability Matrix, Test Data Matrix and Status report related to project.
• Knowledge of quality standards like IEEE/CMM/TQM Total Quality Management .
• Expertise in documentation using MS-Office Tools MS-Word, MS-Excel, MS-Access .
• Good Understating in ASP, ADO.Net and C programming.
• Establish and Maintain Testing milestones to ensure on-time completion of assignments.
• Good communication and presentation skills, can adapt to any newer technology or software at a greater pace. Able to define and fulfill the project's goals.
• Received Testing Excellences Award from Comsys.

Technical Skills

Testing Tools : Quick Test Pro9.0, Win Runner8.0, Mercury Quality Center and Test Director 8.0.

Rational Tools Clear Quest, Rational Robot, Clear Case , Rational Functional Tester RFT .

Web Technologies : XML, Java, Java Beans, JSP, J2EE, ASP, HTML and DHTML.

Databases : DB2, Oracle 10, SQL Server v6.5. Tara data,DB2 and MS Access.

GUI : Visual Basic 5.0, Oracle, MS Office Word, Excel, Outlook, PowerPoint, Access .

Browsers : Netscape Navigator, Internet Explorer, and AOL.

Web tools : HTML, Java Script, EJB, XML, ASP, and Cold Fusion.

Software Eng. : SEI/CMM, ISO 9000, IEEE, Version Control.

Tools Utilities : XML SPY5.0, XML, Java, Weblogic, EJB, Endevor, Xpediter/Xchange, File Aid, SuperC, SPUFI, QMF, SDF II, NDM, Syncsort, Windows QMF, SSO and CA7, TSO/ISPF, Via soft.

Operating Systems : IBM OS/390, IBM PC Compatibles, OS/2 MVS/ESA XA, MS-DOS, Windows 98/2K/Me/XP/NT, HP-UNIX and Linux.

Languages : COBOL, CICS, JCL, SQL, PL/SQL, C, C , VC , Visual Basic, .Net.

Professional Experience

Confidential

Test Coordinator/Lead

Responsibilities:

• Reviewing Business Requirement Documents and Functional specifications systems Requirement and Maintain the Requirement Traceability Matrix.
• Conducting the Requirement review meeting with business and Analyzing the Gap Analyses and Create High Level Use Case Scenarios as needed.
• Define the High Level Testing Scope and preparing the Test Plan and Test Strategy and Provide Test Estimation for the project.
• Analyzed the existing work flow and functional accepts for preparing the Automation frame work
• Prepared the Test Plan by define the scope of System Testing, Integration testing, Performance testing, Regression Testing, Back-end Testing, User Acceptance Testing UAT and End to End Testing
• Conduction Test cases Review meeting with team and make sure all the business and functional scenarios are covered and get the business sign off.
• Worked on different Health Care modules Like Member and Provider Enrollment Process, Claims Payment System, Customer Service and Creating the Group, subgroup and subscriber in Enrolment
• Create and maintain the Testing Traceability Matrix to keep track the Test cases status.
• Coordinating with Data Management Team for Test data and make sure we have all positive and negative test data for testing.
• Conducting Defect Meeting with Delivery and Business for defect analyses and bugs fixe date.
• Used Mercury Quality Center 10 to store all testing results, metrics, implemented Test plan, created Test Cases, Defect Tracking Reporting.
• Involved in database testing by writing and executing SQL queries to validate that provider and member data on Data Base oracle 11g in Different Testing Environments.
• Followed the testing progress during project status meetings and prepared contingency plans when required.
• Coordinating with Manager for status for the project schedule and update priorities accordingly as per the Testing mile stones.
• Coordinating with Offshore and Onsite Testing Team's to understand the status and issues and work with relative towers to fix it.
• Initiated and participated Defect meetings, conference calls and review meetings as needed.

Environment: Windows NT4.0, Quality Center 10, CICS, COBOL, DB2, UNIX, XML, ASP Net, C , ADO.NET, SQL Server 2005, oracle 11g. HTML, MS SQL Server, Microsoft Excel, MS Word, Internet Explorer 9.0.FACETS

Confidential

EDI-Quality Analyst Lead

Responsibilities:

• Reviewed System Requirement Specifications SRS and Functional Requirements Specifications FRS .
• Updated and maintained the Requirement traceability
• Prepared High Level Test Plan and Strategies for the HIPPA 5010 Front End Edits FEE Project.
• Involved in different types of testing, System Testing, Integration testing, Performance testing, Back-end Testing, End to End Testing and User Acceptance Testing UAT
• Executed Regression Test suit on all 4010A Production Edits 600 Edits on IlinkBlue ILB and CDE FACETS application.
• Indentified the New 5010 Edits on the Trading partner and Clearing Houses.
• Scheduled the edits as a Medicare/Medicaid and Paper/electronics Edits.
• Scheduled all Edits 4010A and 5010 Edits and prepared the Severity levels like, High level, Medium level and low level and prepared the line of estimation by using the Estimate tools.
• Prepared the test data sheet for each edits, coordinating with test data team for data needs.
• Identified effect of new changes on existing applications IlinkBlue ILB and CDE FACETS application.
• Handling the WIT's in TFS Team Foundation Server for approve, reject or sent for deploy.
• Support the Business by creating the User Scenarios in User Acceptance Testing UAT
• Used Mercury Quality Center 10 to store all testing results, metrics, implemented Test plan, created Test Cases, Defect Tracking Reporting.
• Assigned Defects to Programmer by using Quality Center Defect Bug tracking Verifying that all the reported bugs fix thru software developers .
• Performed Test Data set up a pre-requisite to executing use cases during system testing.
• Involved in database testing by writing and executing SQL queries to validate that provider and member data on Data Base oracle 11g in Different Testing Environments.
• Followed the testing progress during status meetings and prepared contingency plans when required.
• Conducted weekly status meetings to discuss the testing progress and weekly activities with team.
• Acted as a point of contact regarding defect status / resolution for the Development team, Business team.
• Interacted with the developers in fixing all the problems and regression testing.
• Coordinating with Manager for status for the project schedule and update priorities accordingly as per the project mile stones....
• Initiated and participated Defect meetings, conference calls and review meetings.

Environment: Windows NT4.0, Quality Center 10, CICS, COBOL, DB2, UNIX, XML, ASP Net, C , ADO.NET, SQL Server 2005, oracle 11g. HTML, MS SQL Server, Microsoft Excel, MS Word, Internet Explorer 9.0.FACETS

Confidential

EDI-Quality Analyst Lead

Responsibilities:

• Good understanding on 4010A and 5010 State Companion guides, 4010A to 5010 Side by Side changes document ,Business Requirement Document BRD ,Functional Requirement Document FRD and also good understanding on each transaction Implementation guides.
• Prepared High Level End to End Use Cases and Individual Use Cases for each 5010 transaction.
• Created the Use cases for ERP implementation business and functional requiremnts.
• Prepared Master Test Plan for both the Hipaa 5010 Compliance and Xcelys 6.0 Like Diamond and Facets .
• Prepared High Level Test Strategies for the both the 5010 Compliance and Xcelys 6.0.
• Good understanding on existing 4010A Transactions on 837 Claims Instructional, professional and dental , inbound and out bound , 834 Enrollment, 270/271 Eligibility inquiry and Response, 835 Remittances, 276/277 Claims Status Inquiry, 278 Referrals Pre-Cart, 820 Premium Payments, 997acknowledgements and NCPDP.D.5. Applied regression testing.
• Identified new changes in each 5010 Transaction and prepared the Severity levels like, High level, Medium level and low level and prepared the line of estimation by using the Estimate tool.
• Identified effect of new changes on existing applications like Edifecs X-engine, SpacBuilder .
• Identified New HTR Healthcare Transaction Repository futures and understood the effects on existing surrounding application.
• Performed regression testing after replacing the Microsoft Biz-Talk converting X12 file to XML file or XML file to X12 file to new IBM Web Sphere Transformation Extender.
• Analyzed the existing work flow and functional accepts for preparing the Automation frame work.
• Involved in migration testing from Xcelys 3.0 Like Facets to Xcelys 6.0 and Creating High Level End to End Use Cases for each Enrollment, Provider, Claims, Pricing and Customer management module.
• Validated the ERP applications to make sure data flows from variose sours to centralized data base.
• Involved in database testing by writing and executing SQL queries to validate that X12 files against Data Base oracle 9g in appropriate tables in Different Testing Environments like SAQA0, SAUAT and SAPRD.
• Involved in System Integration User Acceptance Testing UAT and Production testing on existing 4010A and Xcelys 3.0.
• Used Mercury Quality Center 10 to store all testing results, metrics, implemented Test plan, created Test Cases, Defect Tracking Reporting.
• Assigned bugs to Programmer by using Quality Center bug Defect tracking tool Verifying that all the reported bugs fix thru software developers
• Performed Test Data set up a pre-requisite to executing use cases during system testing.
• Followed the testing progress during status meetings and prepared contingency plans when required.
• Acted as a point of contact regarding defect status / resolution for the Development team, QA team.
• Conducted weekly status meetings to discuss the testing progress and weekly activities.
• Interacted with the developers in fixing all the problems.

Environment: Windows NT4.0, Quality Center 10, CICS, COBOL, DB2, UNIX, XML, Java Framework, ASP Net, C , ADO.NET, SQL Server 2005, oracle 10g. HTML, MS SQL Server, Microsoft Excel, MS Word, Internet Explorer 6.0.

Confidential

Sr.Test Lead

Responsibilities:

• Worked on different domain Like Claims Payment System, Claims Central System ,Customer service and Creating the Group, subgroup and subscriber in Enrolment .
• Facilitated Joint Application Development Sessions JAD to identify business rules and requirements and then documented them in a format that can be reviewed and understood by both business people and technical people.
• Participate and contribute to lessons learned sessions and prepare the documentsLogged and reviewed Defects, documented the whole Bug life cycle using Quality Centre.
• Interacted with the developers in fixing all the problems.
• Conduct weekly status meetings to discuss the testing progress and weekly activities.
• Extensively used SQL statements to test the DB2 database.
• Created test data, test cases, test plans and promotion checklists during the testing stages before successfully moving the developed COBOL/DB2 programs to production for mainframes.
• Created the test scenarios used to effectively test the various processes that were developed in the COBOL/DB2 programs.
• Involved in Database testing by writing executing SQL PLSQL queries by using SQL TOAD to validate that data is being populated in an appropriate tables manually comparing the results with front-end values
• Checked and verified the data at different at levels of testing processes by using MQ series.
• Performed Development Integration, System Integration, End to End and User Acceptance testing for the Application dead lines.
• Involved in application security testing for securing the application with proper authentication authorization.
• Involved in User Acceptance Testing UAT .
• Manual execution of generated Test cases for both the claims central and claims payment system.
• Tested one E-Billing and E- Health web portals both the admin and user side.
• Requirement traceability effectively been implemented by using RUP from development to UAT level .
• Worked on Developing, executing and maintaining Test Plans, Test Scenarios, and Test Cases Document based on business requirements.
• Created Business Requirements and converted them into System Requirement Specifications SRS and Functional Requirements Specifications FRS
• Maintained test metrics and bug database and generated day to day reports using Quality Center.

Environment: Windows NT4.0,Quality Center 9.2 , CICS, COBOL, DB2, UNIX, XML, .NET Framework, ASP Net,C ,ADO.NET, SQL Server 2005,oracle 10g Shell Scripts, HTML, MS SQL Server, Microsoft Excel, MS Word, Internet Explorer 6.0.

Confidential

Senior Test Analyst

Responsibilities:

• Worked with different domain as part of End to End Testing and initial four months worked on Customer Service Domain.
• Analyzed business Requirement Documents Definition RDD , Functional specifications systems requirements
• Created, setup, executed, validated and reported, manual Quality Assurance SQA testing specific to assigned Information Services development projects.
• Executed in the test cases in Manual process.
• Involved in System integration User Acceptance Testing UAT and production testing In Customer Service domain.
• Involved in migration testing of Facets 4.3 to Facets 4.5 and good understating on different domains Enrollment, Provider, Claims, Pricing and Customer management .
• Good Understanding on Facets 4.5 application.
• Worked on the Hippa 4010A transaction 837 I, P and D and created X12 Files on the X-engine.
• Involved in database testing by writing and executing SQL queries to validate that data is being populated in appropriate tables.
• Processed the Hippa 4010A transaction 834 Enrolment file in to the Biz-Talk to convert the file from X12 to XML.
• Involved in System integration User Acceptance Testing UAT and production testing In Customer Service domain.
• Involved in migration testing of Facets NASCO 4.3 to Facets 4.5 TriZetto and good understating on different domains.
• Open the X12 file in the Ultra Edit and identify the position from Flat file and X12 file.
• Created some Hippa 4010A NCPDP D.0 files and run thought the X-engine validated in the ODS Data base.
• Worked in the eligibility, COB, student, PCP and address phases in Customer Service Domain.
• Involved in the End to End testing and creating the High level Use Cases with User stories.
• Written UNIX shell scripts for capturing the request and response XML to Hipaa 4010 X12 Files.
• Responsible for reporting bugs through the Quality Center and verified known bugs against new builds.
• Used Quality Center to store all testing results, metrics, implemented Test plan, created Test Cases, Defect Tracking Reporting.
• Performed Test Data set up a pre-requisite to executing use cases during system testing.
• Followed the testing progress during status meetings and prepared contingency plans when required.
• Acted as a point of contact regarding defect status / resolution for the Development team, QA team and the Clients.
• Logged and reviewed Defects, documented the whole Bug life cycle using Quality Centre.
• Maintained test metrics and bug database and generated day to day reports using Quality Center.
• Coordinated the User Acceptance Testing efforts
• Progress during status meetings and prepared contingency plans when required.

Environment: Windows NT4.0,Quality Center 9.2 , UNIX, XML, .NET Framework, ASP Net,C ,ADO.NET, SQL Server 2005,oracle 10g Shell Scripts, HTML, MS SQL Server, Microsoft Excel, MS Word, Internet Explorer 6.0.Facets 4.5.

Confidential

Sr .QA Tester

Responsibilities:

• Reviewed Business and Functional Requirements and analyzed them in the systems perspective.
• This project was developed in Agile Methodologies.
• Participated in writing HLS High Level Scenarios Test plans, Test scenarios and Test cases, software documentation from business and functional requirement.
• Designed Test Cases using the features in Quality Center.
• Utilized shared IT resources and implemented SQL database technology to validate IVR events.
• Designed and developed spreadsheets to reconcile test results and logged all test results and bugs.
• Extensively used SQL queries to perform back end testing to check the Data Integrity.
• Logged and reviewed Defects, documented the whole Bug life cycle using Quality Centre.
• Maintained test metrics and bug database and generated day to day reports using Quality Center.
• Coordinated the User Acceptance Testing efforts

Environment: Windows NT4.0, Quality Center 9.2 , Rational Functional Tester RFT , AS-400, Amdocs Enabler, UNIX, Java, ASP.Net, VBScript, COBOL, DB2, HTML, DB2, Microsoft Excel, MS Word, Internet Explorer 5.0.

Confidential

Sr.QA Tester

Responsibilities:

• Analyzed business Requirement Documents Definition RDD , Functional specifications systems requirements
• Created, setup, executed, validated and reported, manual automated software Quality Assurance SQA testing specific to assigned Information Services development projects.
• Using standard concepts, practices, and procedures, ensure that new or enhanced software applications meet or exceed the quality standards established for the product's functionality, usability and performance prior to its release.
• Involved in testing web pages includes Web Portals includes Accounts modules, Contacts modules, registration, Leads Opportunities.
• Prepared detailed test plan and test cases by understanding the business logic and user requirements for manual automated testing following IEEE Standards.
• Requirement traceability effectively been implemented by using RUP from development to UAT level .
• Participate in documentation for CMM.
• Designed Implemented automation testing methods like Data-Driven and test code independent methods were been used effectively there by saving lot of maintenance costs and making the scripts more user friendly.
• Conducted Functional, Integration, System, Regression, performance, Load/Stress and User

Acceptance Tests to see the entire functionality.

• Involved in application security testing for securing the application with proper authentication authorization.
• Developed automated Test Scripts to perform Functional Testing, Performance Testing, Integration Testing, Stress Testing, System Testing, User Acceptance Testing, Regression Testing.
• Defined the approach for automating significant part of QA framework so that easily perform most of the operation outlined in the QA framework and published passed/fail results.
• Performed Positive Negative Testing for system validations.
• Analyze all report bugs for continuous process improvement and keep tracking on the SDLC critical path.
• Responsible for reporting bugs through the Quality Center and verified known bugs against new builds.
• Used Quality Center to store all testing results, metrics, implemented Test plan Document, created Test Cases, Defect Tracking Reporting.
• Assigned those bugs to Programmer by using Quality Center a bug tracking tool Verifying that all the reported bugs fix thru software developers
• After fixing those bugs, Set up of QA environment in NHQADTA environment New Hampshire QA Data
• Involved in Database testing by writing executing SQL queries by using SQL TOAD to validate that data is being populated in an appropriate tables manually comparing the results with front-end values.
• Conducted User Acceptance Test UAT with users and customers and wrote issues log based on outcome of UAT
• Initiated and participated in conference calls, walkthrough and review meetings.

Environment: Windows NT4.0, Win-Runner, Quality Center 9.2 , AS-400, PVCS, Load-Runner ,QTP, UNIX, XML, .NET Framework, ASP.net, SQL Server 8.0, Shell Scripts, HTML, MS SQL Server, Microsoft Excel, MS Word, Internet Explorer 5.0.

Confidential

QA Tester

Responsibilities:

• Preparing Test Scripts, Test conditions, Test Scenarios.
• Documenting the Test Cases using Software Requirement Specification and Design documents.
• Performed various black box testing methodologies such as System Testing, Regression Testing.
• Preparing the Test Reports.

Environment: Mosaic 2.4, CICS, DB2, Team Track.