SUMMARY

• Over 7 years of experience working as a Quality Analyst and testing various application in the Retail, Telecomm and ecommerce domain
• Exposure to both Manual and Automated Testing of applications developed on Windows and UNIX platform.
• Extensive knowledge of SDLC methodologies.
• Expertise in using Mercury Interactive Automated Testing tools Win Runner, QTP, and Quality Center.
• Good understanding of Onsite/Offshore module with ability to lead the team of testers globally.
• Extensive experience with the testing of e-Commerce, Internet and Intranet applications
• Experienced in developing Test Plans, Test Cases based upon the business requirements.
• Experienced in testing Client/Server and Web-Based Applications.
• Experienced in Mobile application testing on IPhone, Android, Blackberry and feature phones using Simulator Device anywhere , Perfecto as well as real physical device.
• Good knowledge on the usage of the tool Device anywhere to access the mobile devices remotely.
• Has good knowledge in testing applications in various industry domains like Mobile Apps,Retail/e-commerce.
• Experience in testing Web Services SOA, API .
• Experience testing mobile applications on real physical iOS devices iPhone, iPad Android Samsung Galaxy, Samsung Note, Nexus 5, Nexus 7 tablet etc. and Windows Phone
• Performed Advertisement testing on various Native apps and mobile web
• Performed Omniture and Analytics testing for Native apps and mobile web
• Strong skills in performing System, Integration, UAT, Functionality, Regression, Smoke, Sanity, Stress, Usability, testing for web and Client/Server application.
• Experience in Black Box, Positive, Negative, Data-driven, Unit, Integration, System, Front-End and Back-End Testing.
• Proficient in using the defect-tracking tools like Quality Center QC , Team Foundation Server TFS and JIRA
• Document request/response XML's, test procedures and functional/technical findings from the test run
• Proficiency in interacting with Oracle, SQL Server and DB2 databases using SQL.
• Used Test Director/MQC for Bugs reporting and communicating to developers, product support and test team members.
• Conducted Parameterization to data tables, system performance tuning, heavy data-driven testing created object repositories in QTP.
• Expertise in Oracle table data manipulation using SQL queries and UNIX commands.
• Participated in design Walkthroughs and Inspection meetings to review Test scripts and results

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Sr.QA / Mobile Tester

Confidential is a currently a subsidiary of AOL which is based out of Albany, NY. The Patch Warehouse Project PWP was to develop and upgrade existing e-commerce application for marketing and sales processes. Unlike AOL, which has a National Reach, Patch was more catered to the local markets within a given city. This was an online application, which would display campaigns based on the Web. The application additionally kept track of Billing/Invoices, Sales, Lines of Business, Type of Devices, Sales through Salesforce and Oracle Billing System.

Responsibilities:

• Managed, lead and worked with onsite-offshore QA's and reviewed the Test Cases and Tracker documents and assigned the testing task.
• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Participated in the testing decision-making process while creating and managing the system testing schedule
• Provided test team status reports on weekly basis to the project manager in an Agile environment
• Execution of Functional and Acceptance Test cases for mobile application in a fast paced Agile development environment
• Automated test scenarios for GUI, Functionality and performed data driven testing on the application inserting different data in excel sheet.
• Performed Functionality testing during the various phases of the application and analyzed the results manually
• Interacted with the business analysis and developers in requirements analysis, review design documents, testing and documents which are developed in to Agile, scrum, and sprint environment Actively participated Agile and scrum meetings, review and developed test scenarios.
• Understanding high level requirement for Omniture and performing the Omniture testing by using the debugging tool Android SDK
• Followed Agile Methodology to emphasize on real time communication over written documentation.
• Worked with multiple mobile applications simultaneously like iOS, Android etc.
• Tested the UI of the end product on mobile, PC , Android and Apple platforms to ensure that language translation and currency conversions were displaying as required
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.
• Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere, perfecto mobile and Simulators like: Android SDK, IPhone SDK etc.
• Performed functional testing of individual modules of the Application on iPhone and Android
• Documented and reported defects within established process and tracking
• Performed Ad Testing for Mobile Web and Native Apps
• Conducted System Testing, Regression testing, GUI Testing and Cross Browser compatibility testing during the releases and interacted with the developers to resolve any technical issues
• Developed and reviewed for positive and negative test scenarios.
• Performed UAT testing coordinating with BA, Developers, and SMEs and actively involved in Production phase testing.
• Generated and submitted various issue on bug reporting tool JIRA
• Developed test suites for GUI, Functionality, Integration and Regression testing using Google Doc

Environment: iPhone, IPad, iOS, Android, Blackberry OS, XML, Simulators and Emulator like Device Anywhere, perfecto mobile etc. Quality Center, QTP, Manual Testing, Windows, MS Office Suite, Java, Etc

Confidential

Sr. QA Tester

SCM - Real-time is a middleware Application that provides the functionalities like customer profile, shopping cart, order fulfillment, pricing, discounts, feature changes to support Motorola customers through various channels like Web portals, Handheld, IVR for various products in the online Catalog. As a middleware SCM is interacting with various subsystems that are responsible for Billing, Payments, and Product Catalogs.

Responsibilities:

• Worked with SMEs for gain knowledge regarding various modules of application.
• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Center.
• Understanding the Business requirement and Functional requirements.
• Preparing the Test Plan and Test Scenarios.
• Preparing the end-to-end Scenario for Transformation Program.
• Conducted GUI/Usability Testing and Black Box Testing according to specifications.
• Provided data to the Business Analysts during UAT
• Writing and Executing Test cases for Android Testing
• Generated and submitted various issue related reports on daily and weekly basis during Test Execution phase using HP QC
• Carried out GUI, Functionality, Integration and Regression testing using HP Quality Center.
• Arranged test case review sessions in order to ensure the 100 requirement coverage to perform various types of testing such as Functional, GUI, Interface, System and Integration, Back end, Security, Smoke/Sanity testing etc..
• Developed automation test scripts for regression testing on the application using QTP
• Used agile methodology to come up with test scenarios and test cases.
• Prepared automated scripts for Maintenance and Regression testing
• Responsible for converting and developing QTP automation scripts based on regression test cases in HP Quality Center.
• Involved in creating automated Test Scripts representing various Transactions, Documenting the Load Testing Process and Methodology. Created meaningful reports for analysis and integrated the Performance Testing in the SDLC.
• Responsible for test management using Quality Center and Load Runner for load testing.
• Validate Data Grid and Data Tables for expected results during Unit Testing cycle using SQL queries

Environments: Oracle, SQL, QTP, JIRA, API, SOAP, XML, Linux, Load Runner, Quick Test Pro, UNIX,

Web logic, MS Office

Confidential

QA Analyst

The Home Depot is a Retailer, which provide home building products to customers all over the United States. My role in this project was to test all aspects of the billing application, which are accessed by business customers every day.

Responsibilities:

• Formulated detailed Test Plan, Test Cases and Testing Procedures, which included Test Cases/Scripts, capturing Test Results and capturing and resolving Test Anomalies.
• Exported Manual test cases into Quality Center and maintained the same in the Test Plan module
• Involved in writing complex SQL queries to check the data integrity
• Created test cases manually to perform different types of testing such as positive/negative, functional/regression, interface, black box, screen navigational testing, smoke/sanity testing, exploratory testing or Backend testing
• Investigated software bugs and interacted with Dev team to resolve bug issues using Quality Center
• Participated in conducting System testing and End to End testing manually.
• Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on the oracle database.
• Documented bugs found out during the process of testing
• Worked with business users, business analysts and SMEs to understand different critical business processes.
• Identified, analyzed, and documented defects, errors, and inconsistencies in the application using Quality Center
• Created and Maintained Test Matrix and Requirement Traceability Matrix.

Environment:Quality Center, ClearQuest, Java Script, Perl, Oracle, Toad, API, C , XML, .Net, Ab Initio, DB2

Confidential

QA Analyst

Confidential. is the leading manufacturer of Quality Chocolate, confectionery and related grocery products. As a QA Analyst, I worked here for two projects on 1 Portal development and 2 Approval Application. A manager can log in to an Application inbox and check the various approvals submitted by the team. He has an option to approve/reject the time sheet approvals, travel expense approvals etc. It gives an option for the manager to have a list of all the approvals sent by an employee at the time of review. Also worked on web-based application called E Z Req which was designed for internal employees to track their expenses and requisitions.

Responsibilities:

• Identified high-level requirements for documenting detailed business requirements using
• Involved in preparing Test Plan and Test Cases based on business requirements.
• Analyzed the Crash reports on various mobile platforms and reported to the development team
• Reviewed and updated Test Plan and Test Scenarios.
• Systems migration plans, and executing and evaluating test cases and procedures
• Participates in project requirements review and approval.
• Develops and/or helps develop risk based test strategies and Plans. Presents quality strategy and plan to project and business sponsors.
• Manages defect communication, remediation, and acceptance with business and development stakeholders.
• Responsible for documenting Log defects and working with development team to resolve issues.
• Coordinated User Acceptance Testing UAT with the UAT group to ensure the correct business logic.
• Used Quality Center to prepare Test cases, procedures, Requirements Traceability Matrix and managing the Defects
• Extensive use of SQL queries to perform data integrity testing.
• Maintained good relationships with team to get things done smoothly.

Environment: Test Director, Load Runner, SQL, UAT, Oracle, Manual testing, MS Word, Excel, PowerPoint