Summary

• Over 6 years of professional experience in performing Manual and Automated Testing for Web-based and Client/Server applications.
• Experience with full Project/QA Life cycle SDLC from Requirements analysis to User Acceptance Testing UAT .
• Extensive experience in Software Quality Assurance Standards, Flows and Methodologies.
• Expertise in analyzing Business Requirements, Functional and Design specifications.
• Involved in creation and maintenance of Test Strategies, Test Planning and Test Metrics.
• Extensively involved in all phases of testing including Unit, Integration, Regression, GUI, Functional, System and User acceptance testing
• Proficient in writing Test Plans, Test Scenarios, Test Procedures and Analyzing Test Results.
• Experienced in testing web services using SOAP UI.
• Expertise in defect tracking using various defect tracking tools like Clear Quest, Test Director.
• Good Knowledge in SDLC Methodologies like Waterfall, V-Model, Agile and Iterative.
• Formulation of detailed Test Plans and Test Cases.
• Expertise in Smoke, Performance, Load, Stress, Scalability, Usability and Compatibility testing.
• Proficient in User Acceptance testing to ensure that the system under test meets the user's needs and provides confidence in its use.
• Extensively worked on SQL Queries to retrieve the data from the database.
• Excellent Risk Analysis, Bug Reporting and concise Documentation skills.
• Involved in Formal Reviews, Peer Reviews, Walkthroughs and Inspections.
• Expertise in analyzing Business Specifications and Use Cases.
• Innovative, dynamic performer, self-starter, goal-oriented and an excellent team player.
• Excellent Interpersonal and customer relational skills.
• Proven Leadership Qualities, Communication and Presentation skills

Technical Skills

Professional Experience

Confidential QA Analyst

Worked on Verizon Wireless Service Content Management platform which has subsystems such as Subscription Service, Billing Event Service, Dispatching Service, and Customer Care API Batch processing, Application Cache and Vendor Callback Webservices.

Responsibilities:

• Involved in Design and Development of test plans based on high-level and detailed designs. Analyzed the user/business requirements and functional specs documents.
• Experienced in agile scrum process participated in all phases of agile process stand-up, discovery, grooming, retrospective, planning
• Proficient in Backend Testing using SQL Queries Oracle 11g to ensure data integrity.
• Executed test plans and test cases, analyze results, and communicated overall test status to the Team Lead.
• Assisted in Automation Performance for various projects.
• Assess readiness and deviation of product performance based upon test results and specifications.
• Assist application developers and technical support staff to ensure issues are identified, tracked and resolved in a timely manner.
• Created Project, Requirements, Test Plans and Tests in Quality center.
• Worked closely with analysts, development team and production support team members to develop test scripts and track resolutions on open issues/defects.
• Maintained requirements and created traceability between requirements and test cases.
• Execute both manual test scripts and automated scripts at all test phases of SDLC functional, environmental, production smoke test
• Provide improvements in QA processes by writing test cases to enhance acceptance criteria
• Identify and prioritize automated test cases and write them using QTP Automation tool to create framework and enhance tests scripts using VB script Functions.
• Track defects/bugs and fixes and provide defect reports and root causes in all cycles of testing using Quality Center participated in Bug-Review meetings.
• Publish the testing status report from Quality Center on weekly basis to track the progress of testing during various phases of SDLC.
• Set the QA Environment for Manual Testing as well as for Automation using QTP.
• Involved in server side testing as well as client side testing to find the issues.
• Conducted Integration, System, Functional, GUI, Regression, Smoke, Database Integrity, User Acceptance UAT and Adhoc testing. Interacted with the developers to resolve any technical issues.

Environment: Quality Center , QTP, Oracle, Agile, Rational Clear Quest, PL SQL, Java, PVCS, VBScript, XML, HTML, DHTML, UNIX, Tomcat, Linux, SOAP UI, Windows NT/XP, MS Office Tools.

Confidential

QA Analyst/Tester

Responsibilities:

• Designed and developed test plans and test cases based on BRS documents.
• Performed extensive manual testing to make sure all the scenarios implemented are as per the test cases and working as expected.
• Extensively used QTP and Apache JMeter automation tools to add more load to the system and obtain performance metrics of the system.
• Extensively used SQL to test ACID properties of the database transactions.
• Used JIRA for defect reporting and tracking.
• Maintained HIPAA implementation compliance through various stages of the project where applicable.
• Extensively performed block box testing.
• Attending Regular calls with Test Leads to discuss the level of test execution and status of defects raised.

Environment: QTP, Quality Center, Apache JMeter, XML, Oracle, Windows, UNIX, JIRA Bug Tracker.

Confidential

QA Tester

Responsibilities:

• Written Test plan, Test Cases, Test Scripts and Test Steps
• Used Test Director for Test Planning, Test Designing, Test Analysis, Test case Execution, and Defect Tracking
• Involved in Unit, System Testing, Integration Testing, Performance Testing and Regression Testing
• Responsible for interacting with business users in end user testing
• Performed Quality Review on all tests that had been passed by the testers
• Involved actively in Data Prep, Mapping, Manual Charge backs and Disputes
• Performed data driven tests to ensure unique set of data values are inputted to the application
• Front-end testing includes Functionality, navigation, Alignments, links validation, session management, cookies, Authentication, company specific colors, privacy policy using different web browsers IE, Firefox, for different web sites
• Involved in back end testing
• Defined and handled exceptions
• Wrote SQL scripts to independently verify the data accuracy
• Used Test Director to Log and track the defects

Environment: Test Director, XML, SQL, PL/SQL, Oracle, DB2, Sybase, C , J2EE, Java, UNIX, and Windows XP

Confidential

QA Tester

Responsibilities:

• Analyzed Business Requirements and Functional Design documents
• Involved in the creation of Test Plans
• Developed detailed Test Cases for various functionalities
• Created Test Data for the UAT as per the specifications in Business Requirements Documents
• Involved in peer review of test case documents in order to check their compliance with the Functional specifications
• Performed Manual Functional, GUI and Usability Testing
• Involved in User Acceptance Testing
• Performed Positive - Negative Testing and Security Testing on the AUT using the Test Data
• Manually conducted cross-browser testing with IE and NS
• Extensively used SQL queries for Back-end Testing
• Manually executed the test cases against the AUT to log defects using Test Director
• Managed Defect Tracking process, which included prioritizing bugs, assigning bugs and verifying bug-fixes using Mercury Interactive Test Director
• Created test logs and test summary reports using TestDirector
• Developed Test Execution Matrices during the test cycle
• Participated in Walkthrough and Defect report meetings periodically
• Provided management with test metrics and reports on as needed basis and participated in design walkthroughs and meetings

Environment: Windows XP, Java with Servlets using Javawebserver2.0, Rational Rose, Oracle8.0, Test Director