SUMMARY OF RELATIVE QUALIFICATIONS

• Certified Scrum Master/Scrum coach Sr. Scrum skills
• MBA in Proj. Management /Process improvement/MIS
• Managed customer and end user facing projects
• 3 years of Scrum/6 years Agile PM Manager/ 8 years water fall
• Healthcare, ecommerce, utilities ,retail, mobile apps
• TFS/SQL/ Jira/Version one/Urban turtle/Rally software/MS project/Visio
• SR.Business Clinical Analyst/QA test Lead
• Work Flow Analysis
• Joint application design
• ERP/ETL/SAP/Oracle/CRM
• .NET,C ,Java
• Revenue Cycle/ICD 10
• Multiple EMR systems
• Ambulatory Inpatient Implement and project management
• Cerner super user/Seimens/Sorian/Mckesson/Allscripts/AS400
• Health Care
• administration/Nurse Midwife
• Curriculum developer/Corporate trainer
• Public Speaker/Writer
• PROJECT MANAGEMENT SKILLS: Over 7 years of Agile and Waterfall project management of the software development, build/design, testing, and deployment phases.
• Ability to host kick off calls, joint application design, and requirements workshops, with stake holders and end-users in order to gather requirements and business objectives to help build the scope and business case.
• Ability to create presentations and conduct day to day meetings on project status, impediments, iterative design deliverables, need for change controls, and work performance related risk mitigation.
• Ability to Plan in MS project, schedule consultants or staff, assign and monitor tasks WBS and EVM
• Ability to update communications documentation throughout the organization and keep all stakeholders informed
• Monitor and control work performance for the timely deliverables of build, testing, interface, training push to prod.
• Excellent verbal and written communication skills. Ability to interact professionally with high level executives and development teams, C-suites, EPMO, end-users, and subject matter experts. Conflict resolution negotiation skills.
• Confidential: Over 6 years of SDLC cycle Planning, Build Design, QA Testing, and Training. Conversion and interface projects. Go-live support. CCL/MS 2 years
• Well experienced with both clinical and business process modeling and workflow analysis. MS Visio
• Highly capable of acting as the liaison between the business units, technology teams and support teams.
• Revenue cycle: Managed projects for legacy system transformation of SIM/FIM, Managed care contracts, ICD9/10, HCPC, NPI updates and ETL to new Data ports or ERP,CRM, Data marts.
• Siemens Invision, Medicity, Pathways, Payer Path and other Patient access systems.
• Experienced with ICD-9/10, HIPAA 5010, Meaningful Use, HIE projects and HL7 interface projects.
• Knowledge of Medicaid/Medicare/Managed care systems, DRG's, Charge capture, Documentation audits.

Confidential

project

QA Project Lead/Siemens Invision consultant for Data Migration

• Project planning: Created the project plan for the system migration and integration of OAS gold and Cerner Integration including all reporting and configuration testing
• ICD10 Readiness: Established and hosted meetings with and communicated with Sr. analyst and PMO office regarding project status discussion of strategy on billing, claims submission and registration and scheduling system impact Siemens OAS Gold Cerner orders set impact analysis
• Created test scripts for validation of Cerner power chart/plans and data integrity against OAS gold patient accounting and patient management information.
• Established training rooms, coordinate hospital wide order and service entry for testing with various SME subject matter experts in conjunction with the Chief nursing officer, nurse trainer and other C suite.
• Investigate system errors and define solutions
• Quality control: Monitor and Confirm consultant testing, building, and validation of the interface and integration
• Confirm the testing of BAT files and adhoc reports match new system data migration from ACO to RCO pre the remote hosting transition for Siemens.

Scrum Master Liberty Power

Confidential

• Liberty power is an electric company like FPL . I was contracted to bring current, previous water fall projects using scrum methodologies, perform scrum coaching with new agile teams, and deliver multiple releasable components of functionality each sprint a final product release of customer facing and end user applications in order to provide business value and ROI.
• Performed release planning, scrum coaching and scrum master for mobile application .net teams developing tools for door to door tablet based sales and mobile bill pay and registration.
• Facilitated meetings with executive business leads, gather requirements and clarify user stories
• Translated technical terms to developers and QA and act as a liaison between the Product owner developers
• Performed sprint planning, daily scrum, backlog grooming, sprint review sprint retrospective
• Helped to organize the team and ensure they follow scrum practices and organizational processes
• Removed impediments and guard developers against distractions
• Confirmed commitment of work to the Product owner and ensure the team work load is within velocity
• Monitored, document and communicate risks to the PMO
• Used Microsoft visual studio TFS and urban turtle interface for agile scrum to organize the sprint backlog
• I motivated and encouraged independent thinking through quiet leadership

Revenue Cycle Project Manager Job Hunter Recruiting Miami

Confidential

• Project manager data conversion ACO to RCO with Integration of Siemens Invision Cerner for multiple ERP-SAP-SharePoint CRM 6.0 teams on a large organizational change management objective for a healthcare system.
• Managed and created test scripts for the order system integration of Cerner that flows into Siemens Patient access and Patient account management system including adhoc report and data mart transformation
• Managed teams identifying specific negative financial impacts due to ICD-10 conversion as it relates to coding, department/specialty and physician services and payer provider contracts
• Organized and hosted meetings with Steering committee for the discussion of strategy on billing, claims submission and registration and scheduling system impact Siemens OAS Gold
• Managed the process of identifying potential clinical documentation improvement opportunities within the ICD-9 code set that will optimize reimbursements and mitigate financial risk in ICD-10.
• Managing system IT conversion and document management of provider payer contracts for integration
• Assisted in identifying potential clinical documentation improvement opportunities within the ICD-9 code set that will optimize reimbursements and mitigate financial risk in ICD-10.
• Managed teams working on FIM reports and adhoc data as well as patient access data sets
• Reviewed and developed plans. Scheduled and time tasked teams using clarizen and Version one.
• Managed teams identifying specific negative financial impacts due to ICD-10 conversion as it relates to coding, department/specialty and physician services.
• Managed the UI design team for the patient scheduling and employee access/SharePoint websites.
• Used Agile Project Management methodology to help manage and organize the ERP ETL teams responsible for cleaning up the SIM and FIM reports and moving the data from the legacy system
• Managed teams that transformed and updated lists of outdated NPI, CPT and HCPC codes in the hospital and contracted physician practice settings updated existing managed care contract information

Confidential

Senior Clinical Analyst/PM contract

Started off as Sr. Clinical analyst ended up as Jr. Project manager/On the Ground Analyst

As a Project manager/On the ground analyst:

• Provided technical and analytical guidance to my team of clindoc/clinview and application analyst.
• Monitored communicated corrective and preventive action plans with a build team and testing team of about 30employees. Logged, documented, communicated and escalated issues and resolved accordingly
• Oversaw development of test data, system testing and documentation for all phases of the application development life cycle. performed round 1 2 testing obtained sign offs
• Monitored and mitigated risk of timely deliverables on their work performed by team members
• Regularly communicated with interface and corporate build and testing teams.
• Responsible for being onsite to guide and execute the project build, testing, interface, UAT, training and cutover conversion, and to communicate directly with the hospitals core C team CNO, CEO, CFO throughout the project
• Day to day meetings on project status, impediments, iterative design deliverables, need for change controls, and performance of risk mitigation and updating of the PWA to reflect changes
• Using Agile Project management methodologies I coordinated, communicated executed Implementation of post scope projects to include build design, integrated testing cutover planning.
• Provide ongoing communication with users, managers, corporate directors and vendors to ensure support and continual understanding of current initiatives and progress within the clinical applications
• Facilitated and set up training area, assisted in the established go live command center area.
• Facilitated project closure and transitioned post go live support and lessons learned

As Sr. analyst at CHS:

• Perform work flow analysis to determining dependencies. Apply knowledge of the organizations needs assessment to facilitate change management within the new EMR system, relay current and future state potentials.
• Trained to build nursing care assessments, vitals, patient care notes, I O's into system.
• Security build /creation of user login and passwords to access the system and set HV and nursing station codes
• Support the creation and development of new interfaces with external systems, including ongoing review of data integrity
• Created test scripts, tested and trouble shoot system and application problems round 1 and 2.
• Build and Design in McKesson Horizon and in HMS Clindoc/Clinview including facility preferences and gather sign offs upon completion. Security/ Build/Design:
• Work closely with IT and Clinical informatics on various ongoing projects including IP address direction, printer set ups, training, and hardware installs.Gather deliverables signs offs after each phase.

Confidential

• Managed ambulatory EMR projects of field staff on Mid-Atlantic and East coast
• Using Project management methodologies and agile scrum knowledge, I managed full project life cycle implementations and product enhancements for both physician practice clients and the product owner.
• Set deliverables and gathered sign offs as the project developed
• Met with stake holders and engaged administrators as well as end-users
• Performed data mining and documentation assessment for the requirements phase of the project
• Analyzed and documented EMR system requirements, work flow and hardware assessments
• Built the business case and assisted in scope development for each individual physician practice encountered
• Scheduled and Resourced assignments accordingly into MS Project
• Turned over full outline of project plan to upper management and once approved either performed full life cycle implementation or assigned an implementation specialist an monitored his/her progress on timely meeting deliverables as defined in the project as planned
• Provided go to meeting conferences on updates as well as for system training
• Communicated with interface team on lab and billing software's integration, conversions and cutovers.
• Set up and guided super user training and training schedules , Facilitated go live

Confidential

• As a Cerner super user: Provided Cerner CPOE Physician support. Using knowledge of Cerner Power chart/power plan/advanced power charts
• Monitored and controlled gathering, analyzing and documenting clinical workflows to determine dependencies for improving clinical documentation
• Created templates in power plans for favorites, quick picks, and laboratory pick list for CPOE
• Direct physician support for onsite go live of the ADT CPOE process
• Training doctors on ADT admission/discharge/transfer functionality in the system using Power plans and order sets including MED rec, Emar ,patient summary, Assisted with optimizing documentation practices.
• Reporting physician issues and system bugs to tech as they arrive. Provided Go live support.

Confidential

• Using Project management methodologies and agile scrum knowledge, I managed full project life cycle ambulatory EMR implementations and product enhancements for both physician practice clients and the product owner
• Used clinical analyst and business analyst skills to document EMR system requirements, work flow and hardware assessments in the physician practice and clinic setting
• Provided business case as well as future and current work state information to establish the project scope and set expectations for project time lines and deliverables.
• Monitored EMR installation and conversions as well as interface projects for timely delivery
• Performed overall management of Medicity HIE interface, Fl. Department of health immunization interface and clinic wide connections for Baptist Health systems platforms to link with my projects
• Built users in the secured database for access/ customized forms, templates and CPOE modules UNIX /SQL
• Communicated heavily with corporate team and practice managers physicians to establish, maintain and update the implementation process
• Completed implementation of project goals and deliverables while maintaining project quality.
• Developed reports and updated training manual and Provided training and support to end users
• Documented logs tracked and properly escalated issues and provided timely resolutions.
• As a Subject Matter Expert I mentored and provided clinical data guidance to other teams
• Other: Tested, debugged product for enhancements in the sure script certification process for MEDIOS
• Scrum XP Project work: worked on the scrum team as the Subject matter expert to provide clinical data of prescriptions, created test scripts, monitored testing build and design team until product was done and approved by surescipts for use in an approved CCHIT EMR.

Confidential

PM for Software development life cycle Implementation of CRM and Learning Management System ERP

I was responsible for coordinating activities between stakeholders, development teams, client facing staff, and quality assurance testing teams. My primary role as an agile project manager was to ensure clear, consistent and effective communications between all team members with what the product owner or sponsor wanted/ per the objective.

Regular Responsibilities include, but are not limited to:

• Requirements gathering, management and backlog maintenance version one tracking
• Requirements prioritization through user story articulation and MOSCOW
• Managing teams that were designing, performing planning and setup in collaborative software environment
• Daily standup meetings with coordination of additional ad hoc meetings with developers, product owners, subject matter experts, or other stakeholders as necessary
• Identification of team impediments and work across organizational teams to resolve issues
• Lessons learned Sprint review and retrospective with documentation of action items and implementation.

Confidential

As a Contracted per Diem night instructor for vocational health programs. I taught the following programs.

Medical assisting / Administrative and Clinical course work/ Billing and Coding

• Phlebotomy
• Midwifery
• Nursing/Home health Aide

Developed curriculums and LMS blended systems software application for online education

Confidential

• Hired to accredit, improve business process in sales, create organizational change and improve RIO in the billing, implement upgraded and existing software for DME.
• Created policy procedure manuals to accredit and credential with Medicare, HQAA, HMO's
• Contracted to manage process improvement as acting office manager and added to the board by the CEO, to perform the accreditation with HQAA, before the Oct. Medicare deadline for DME accreditation.
• Financial Analyst: Analyzed the Noble house system, printed transaction reports and compared Medicare floor reports with Medicare primary payments posted to insure billing department staff was performing accordingly. Notified the CEO and board of erroneous billing, excessive aging in the billing department, and assisted in the corrections and gathering documentation for Medicare pre-payment reviews.
• Revenue Cycle Analyst/Revenue improvement I audited medical records, and performed quality assurance by calculating complaints in comparison to the number of customers in the active census. Made process improvement recommendations after my reviews and retrained the billing department on the new DME software.
• Human Resource/ Management: As a change management person I performed hiring, and issued disciplinary actions. Oversaw the performance of 32 employees. Monitored, motivated, and mentored employees for better cultural organization, using leadership skills. Oversaw sales department for performance project. Retrained all sales and billing staff to function within Medicare guidelines to reduce fraud and improve on return on investment.

Confidential

• As an independent consultant, I started my career by providing practice start up solutions, Revenue cycle solutions, ancillary contracting, and change management consulting. I became a VAR for several PM and EMR systems and kicked of my consulting career. Sold, Implemented, customized and trained practices as an EMR/PM selection consultant
• Private contracted consultation services for Implementations and project management
• Worked with All scripts, Meditech, Cerner, Levin, MIE, HealthTech Trilogy and other software vendors.
• As the Project Manager I was responsible for initiating, planning, scheduling, and managing project implementation and deployments. Last few years contracted for various ambulatory and hospital Scrum and PM roles
• Performed the needs assessment and workflow analysis, developed the project plan
• Ensured the physician practice requests are within SOW scope.
• Coordinated efforts between product development teams and client implementation of the vendor
• Created test scripts for and user cases prior to each deployment phase.
• Participated in regression testing, quality assurance for emergency patches and major releases.
• Customized templates and provisioned the database security privileges for office managers

Confidential

• Practice administrator: Responsible for capital budget, decision making, and progressive expansion.
• After graduating with a degree as a midwife, started my own practice. Opened a birth center and women's health clinic. After its success, I later opened second location and decided to transfer management to the new buyers in 2006 to begin my own health care consulting business and to further my business education.
• Business Manager /Entrepreneur: Actively involved in all phases of setting up a medical facility from conception. Including ongoing marketing and product development to expand the practice.
• Human resources: Staffing/hiring, preceptor, training, scheduling, benefits, tax and payroll and organizational change agent.
• Credentialing: Insurance contract and Credentialing with Payers MCO,PPO and Medicaid
• Health Information Management. Implemented new systems monitored and controlled record keeping systems.
• QA/Policy and Procedure Established, wrote and executed all policy and procedures for patient care and QA/infection control per AHCA regulations including Life safety Drill Protocols, conducted and trained staff .
• Conducted successful analysis for causes of OJI's, and malpractice by implementing plans of Action for liability reduction and preventative strategies through peer review formation.
• Patient educator: Performed lactation consulting, childbirth classes, women's wellness, and prenatal yoga.

Confidential

Contract Credentialing Coordinator/ Provider Relations

SCOPE OF WORK

• Coordinated provider applications and the credentialing process and gathered documents for
• Audits and peer review by direct communication with providers and maintenance of computer
• Database
• Collect and maintain files in relation to credentialing of network providers including application,
• contracts, current physical license, DEA license, malpractice insurance and board certifications
• Communicated and visited for the purpose of business development providers and acted as a

Field associate Utilized marketing and sales techniques to expand the business base.