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Senior Qa Analyst Resume Profile

GA

Summary:

  • Innovative, result-driven, highly self-motivated and energetic professional having more than 14 years of experience in Software Development Life Cycle, Agile method SCRUM , Writing Software Test Specifications, Test Methodology, QA Process, Automated Testing, Functional Testing Black Box/White Box Testing Scalability Testing, Web Service Testing, Mobile Testing.
  • Capable of working closely with multiple departments and with all levels of technical and executive personnel.
  • Professionally performed the responsibility as Mentor and Leader to motivate the team to follow strong QA Process.
  • Having 5 plus years of experience in Healthcare Payroll Industry as a Senior QA Analyst.
  • Around 2 years experience in Retail, Telecom, Financial, Banking applications.
  • Proficient in Cross Browser testing, Integration, Regression testing, Negative testing, Positive testing User Acceptance Testing.
  • Strong knowledge in Software Development Life Cycle, QA Methodology and Project Management.
  • Generation of Bug Defect Reports, tracking the status of each defect Open, fixed and New and analyzing the bugs using Test Director and Clearquest.
  • Responsible for GUI, Web Testing and Database Testing Oracle, DB2 and validating the application against the database using SQL.
  • Expertise in writing and executing sql queries.
  • Worked as a Business Analyst and interacted well with the Business Customers to get the Business specs.
  • As a scrum master actively involved in the SCRUM agile Methodology.
  • Experience in IBM Mainframe Manual Testing using COBOL, DB2, CICS, JCL, and VSAM.
  • Experience includes 6 years of testing and debugging various web and client/server based applications using Quick Test Pro/WinRunner/ Test Director, CARS, Silk and Rational SQA Robot/ Clearquest/ Clearcase/ Requisite Pro/Test Manager. Also used Load Runner for load and performance testing.

Technical Skills:

Hardware IBM PC compatibles, ES-9000

Operating Systems DOS, Windows NT/XP/7, MVS, UNIX, Mac Lion

Software: TOAD, PL/ SQL, SQL, MS-Office, Tomcat

Languages C, SQL, PL/SQL, Cobol, Visual Basic, VC , Java, J2EE

Databases Oracle, MS Access, SQL Server, DB2

Testing Tools Silk, QTP, WinRunner, Load Runner, Test Director, Rally,

SQA Robot, Quick Test Pro, Clearquest, Clearcase, Test Manager CARS.

Browsers IE, Firefox, safari, Chrome, Netscape Navigator.

Web tools HTML, Java Script, EJB, XML, ASP, and Cold Fusion

SDLC Methodology Agile and Water Fall.

Software Eng. SEI/CMM, ISO 9000, IEEE, Version Control, Project Management

Others Mainframe, Ms-Word, VISIO, Solstice, RUP, EPIC, X-12, BRIO, PVCS, TSO, QMF, Ms-Excel, Siebel, Power Point, OMNI Plus, Requisite Pro, Cognos, Teradata, EPIC.

Experience:

Confidential

Position: Senior QA Analyst

Responsibilities:

  • Leading the Portal Web testing, backend web service testing and Integration testing for new hires.
  • Implemented Agile- SCRUM methodology, and participated in Sprint Planning and Backlog grooming.
  • Coordinate test estimate, impact analysis for Backlog items into User stories during Sprint planning.
  • Gather status, issues, and risks from team members and report to management on SCRUM of SCRUM calls
  • Address project issues that arise from within team on SCRUM calls.
  • As per business requirement document and use cases, wrote test cases in Rally.
  • Developed and executed automated test scripts for functionality and regression testing using Quick Test Pro and reported the results.
  • Involved in Sanity testing and checked that the most crucial functions of a program work.
  • Worked on multiple browsers like IE, Firefox, Chrome, and Mac Safari.
  • Worked on Solstice Web Services tool to test mobile application.
  • Used iPhone to test integration with Mobile App.
  • Manage QA dates/status for Initiative Team Dashboards.
  • Communicate relevant information to team members.
  • Ensure communication between offshore and US associates.
  • Track project defects for given release.
  • Ran query in TOAD to verify the integrity of the databases.

Environment: Windows7, Mac Lion, Java, J2EE, Oracle, Solstice Web Services tool, SOAP tool, Clearquest, Rally, Firebug, QTP, Test Director, IBM Web Sphere, TOAD.

Confidential

Position: Team Lead

Responsibilities:

  • Involved in Retail application Point of Sale and worked on multiple projects like Cingular Gift card, Apple i-phone, Pluto Project, combined billing.
  • Worked on point of sale application.
  • Involved in EOD testing and matched front-end transactions against backend.
  • Wrote Test cases in Excel and exported in Mercury Quality center Test Director .
  • Participated in project design reviews to ensure requirements are met and Interacted with all levels of staff for project planning, scheduling, Software Quality Assurance planning and testing status.
  • Did knowledge transfer to the testing team in India.
  • Wrote High Level Test cases for UAT testing and executed scripts.
  • Done negative testing and checked the results.
  • Tested defects on production support environment.
  • Wrote Queries for Database testing to check data integerity.

Environment: Windows XP, Java, J2EE, Oracle, Ms-Excel, UNIX, Retail tool, Clearquest, Mercury Quality Center.

Confidential

Position: Team Lead

Responsibilities:

  • Involved in COBOL testing extensively.
  • Developed strong QA methodology, process, and technical leadership.
  • Done Smoke Test and checked that the most crucial functions of a program work.
  • Involved in Multiple project involving different clients like Citizen's Bank, Navy Draft5, Washington Mutual, JPMC Sharper Image, Capital One.
  • Ran COBOL Job and checked the file layout, and compared results with Oracle database.
  • Worked on Redemption, Cash back and Fulfillment services module.
  • Wrote Queries for Database testing to check data integerity.
  • Used Test Director extensively and also trained team members.

Environment: Windows XP, Java, J2EE, Oracle, Ms-Excel, COBOL, Teradata, UNIX, Mercury Quality Center.

Confidential

Position: Senior QA Analyst

Responsibilities:

  • Gathered requirements for Medicare Modernization Act enhancements for the Benefits and Contracts portions of Common Membership.
  • Updated CM Benefit Reports to identify Part D Actuarial Equivalence for each benefit choice.
  • Worked on Diamond, General Ledger, Group Auto Enrollment and KPHC.
  • Worked on EPIC Cadence, Prelude, Resolute modules.
  • Worked extensively on resolute module.
  • Data Validation and Database integrity testing done by executing SQL statements.
  • Manually tested the applications functions before automation.
  • Worked on Data Validation Mainframe Vs Frontend .
  • Performed integration, acceptance, regression, and production testing.
  • Participated in defect review meetings with team members.
  • Also worked to clear Virus from old systems and install new anti-virus software McAfee.
  • Exported test cases from Excel to Test Director.
  • Wrote Test cases based on use cases, Business Functional Requirement document.
  • Used Test Director as defect tracking tool.

Environment: Windows NT/XP, Java, J2EE, VB, Oracle, DB2, Ms-Excel, UNIX, EPIC Test Director.

Confidential

Position: Senior QA Analyst

Responsibilities:

  • Used Test Manager to report test coverage and progress.
  • Used OMNI Plus and took the extract file for data checking.
  • Done interface testing using Siebel EIM Tools in data verification and validation testing for the application.
  • Involved in testing Siebel customizations for accounts, Products, Contacts, and activity screens.
  • Participated in defect review meetings with team members.
  • Wrote Test cases based on use cases, Business Functional Requirement document.
  • Worked extensively on PIN-Reminder and PIN-Reissue module.
  • Tested the 401k application Balances, Contributons, and Beneficiary and reported lot of bugs.
  • Used Cognos and provided easy access to plans and forecasts through a browser-based grid interface.
  • As a end-user tested the application in Pweb, VRU and PSR Connect.
  • Data Validation and Database integrity testing done by executing SQL statements.

Environment: Windows NT/XP, Java, J2ee, Vxml, Client/Server, Oracle, UNIX, Ms-Excel, Ms-word, VISIO, RUP, Siebel, OMNI Plus, Cognos, Business Object Rational Test Manager, Requisite Pro, and Clearquest.

Confidential

Position: Senior QA Analyst

Responsibilities:

  • Analyzed business requirements, system requirement specifications and functional requirements before writing test plan and test cases.
  • Involved in developing detailed test strategy, test plan, test cases and test scripts using Test Director for Functional, Navigational, Security and Regression Testing.
  • Involved in Claims processing module extensively.
  • Prepared Test Cases in Ms-Word Ms-Excel and tested Claims subsystem as per the HIPAA requirements.
  • Worked on HIPAA 837I EDI, 837D EDI, 837P EDI Eligibility 270 .
  • Also worked on HIPAA Securities.
  • Tested all the online screens Professional, Institutional, and Dental for Data Validity.
  • Also involved in testing Pricing, Pharmacy and Financial Module.
  • Responsible for weekly status updates showing the progress of each Testing phase.
  • Tested the product in front of real users under realistic conditions, and solved lot of issues.

Environment: Windows NT/XP, Java, DB2, TSO, JCL, Ms-Excel, Ms-word, VISIO, RUP, X-12 EDI, GAP Analysis, Rational SQA Robot, Clearquest, Test Manager. Cigna Healthcare, Contract thru Global , CT Apr'02-Dec'03

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