CAREER PROFILE

• Information Technology professional with 15 years of experience focused on QA practice Business Analysis, Development, Enterprise Software Products and web Applications.
• Successfully managed few accounts in North America, with a total of 20 onsite resources across different locations including Managers, Leads and Testers.
• Contributed and provided direction at all levels of testing including Unit, Functional, performance, security, Usability and scalability testing.
• Influence requirements and release timelines as needed to ensure quality and business satisfaction.
• Involved in System Development Life Cycle SDLC , Business Analysis, Development, Testing Life Cycle
• Extensive Experience in Business and Functional requirements gathering, managing, documenting
• Expertise in leading teams at Onsite-Offshore Model, also involved with Global team management and high-level End User/Customer Support
• Have strong knowledge of multiple platforms, Environments Technologies, Test cases development, Independent troubleshooting skills, Integration with test case management and Defect Management systems, End-End User Acceptance Test, Test Artifacts documentation.
• Strong knowledge of Software Development Life Cycle SDLC - Requirements Analysis, Design, Construction, Testing, Implementation, Support , Project Life Cycle and SDLC Models Waterfall, Prototyping, and Methodologies Agile SCRUM .
• Demonstrated experience in creating clear, structured, consistent and quality requirement documents responsible for successful implementation of small and large-scale projects.
• Extensively interacted with the QA Teams in executing the Test Plans, Providing Test Data and Creating Test Cases.
• Excellent written and verbal communication skills. Strong analytical and problem solving skills leading to effective liaise with cross functional team members programmers, developers, BA's, End user, application design Architects
• Excellent communication and presentation skills. Experience working with business SME's as well as Senior Management.
• Worked in various domains such as Insurance, Healthcare, Bank, Finance, state Government and Life sciences.

PROFESSIONAL EXPERIENCE

Confidential

Manager QA BA

• Review User Case Documents, Business flow Test team processes, methods, artifact templates, and procedures. Define quality criteria for all deliverables in a project.
• Design Monitor END-END scenarios on web service Consume by other Enterprise Level Applications.
• Review of all quality related customer complaints, escalations, satisfaction feedback, service areas and documents

Projects:

• Missing Person Alert MPA System
• IPRS -Integrated Probation Registrant System
• Civil Management
• Agency Maintenance lookup
• SSRS SQL Server Reporting services Reports

Responsibilities

• Review User Case Documents, Business flow Test team processes, methods, artifact templates, and procedures. Define quality criteria for all deliverables in a project.
• Design Monitor END-END scenarios on web service Consume by other Enterprise Level Applications
• Review of all quality related customer complaints, escalations, satisfaction feedback, service areas and documents
• Responsible for writing and maintaining Functional Requirement Specifications FRD and Requirements Traceability.
• Constantly strive for service improvement through Quality improvement methods Train, plan and prepare the project team for different audits. Process, Internal and External
• Mapped the old requirements with the new requirements and communicated it with the business groups for the Gap Analysis.
• Performed UAT based on Requirements Document.
• Worked with the other team members in order to maintain the Change control process and Version Control.
• Designed the template for the reports for the to-be data elements.

Environment:

Forte Main frame systems , SOAP UI,Java1.6, Toad, Quality Center v11.0, SharePoint, Oracle 11g ,IBM Rational Software Architect, Web Sphere Application Server, Web Sphere Portal Server, JAX-WS, SOAP, Web Sphere Messaging Engine, Apache Maven, SONAR, NEXUS, Sub Version.

Confidential

Test Manager

• Develop the test team processes, methods, artifact templates, and procedures as well as define quality criteria for all deliverables in a project.
• Design Monitor END-END scenarios on web service Consume by other Enterprise Level Applications.
• Monitor the projects from the Quality aspects and ensure all mandatory elements are adhered and followed Implement, configure, and administer the test team tools.
• Review of all quality related customer complaints, escalations, satisfaction feedback, service areas and documents.

Projects:

• Address Standardization ,Geo Coding Spatial Analysis ASGSA - Web Service
• Enterprise Allowed Values System EAVS
• Compensation and Incentives Financial

Environment:

IBM Data power, IMS Main frame systems , SOAP UI, Vu gen.Java1.5, Informatica9.0.1, Toad, Quality Center v10.0, SharePoint, SQL.

Confidential

• Plan, monitor, and track team's work Onsite offsite .
• Ensure the Quality gates and goals are known and followed by all the project team members.
• Design Iteration level specific Test Plans, Test Summary Reports, and Defect Reports.
• Ensure all the documentation is updated /committed at SharePoint for all Iterations.
• Defect Management, Metrics, and Test Logs using Rational Clear Quest 7.x/ RMT.

Confidential

Senior QA Lead

• Develop the Test processes, methods, artifact templates, and procedures and define quality criteria for all deliverables in a project.
• Involve in QA estimates and QA major milestones act as SPOC at onsite.
• Monitor the test case Design, test scenarios and scripts in support of business functional requirements Test Artifacts Formal Review meetings.
• Identify/Design, develop, and implement reusable test components.

Environments: PEGA 5.X, Java1.5, Informatica9.0.1, Toad, Quality Centerv10.0, Version One winter'11 , Soap UI 3.6.1, WSDL

Confidential

QA Manager

• Evaluate Testability of requirements and reports to project core Team Product Owners.
• Participate SRS, FRS technical specification review and provides feedback on content and testability.
• Involve in QA estimates and QA major milestones for multiple products.
• Monitor the test cases, test scenarios and scripts in support of business functional requirements conduct QC Formal Reviews.

Products:

• SPL: Structured Product Labeling
• PIM Product Information Management
• CDS Core Data Sheet

Confidential

• Develop the test team processes, methods, artifact templates, and procedures.
• Manage the state and coordinate usage of the test environments.
• Report the project statistics and health of the project on a monthly basis or as per frequency defined by the customer
• Review of all quality related customer complaints, escalations, satisfaction feedback, service areas and documents

Projects:

• B2B Authorized Self Registration Strategic Electronic Funds Transfer EFT
• Internet channel for Consumer Loans Finance
• B2B Web tone rSuite Replacement with E-gain mail management.

Confidential

Test Lead

• Lead offshore team for Reporting and System Testing for Med Loans OLP, a web-based application designed to assist medical students.
• Design user requirements specification and Functional requirements specification documents as per the business requirements and process flow.
• Finalize the scope of project for testing, Create testing strategy, Release Plan and test environment.
• Coordinate with US Med loan application team to creating the scripts for Reporting.

Confidential

Test Lead

• Analyze the existing Rational Visual Test scripts which are written in functional decomposition method.
• Work with Business Analysts to know how the Test Plan Driven testing approach will help them while testing using Rational Robot.
• Design and code the Test Plan Driven Engine using SQA Basic Language by referring to the Data Driven Engine DDE for Rational Robot which is free software.

Confidential

Senior Quality Engineer

• As a Senior Quality Engineer, understand the requirements document.
• Involved in Test case Design, Review Execution.
• Performed functional and regression testing using Win Runner.
• Tracked the defects using Test Director.
• Define, estimate, and execute cost-effective software test plans

Confidential

Programmer/Test engineer

• Designed and Executed Test Plans, Test Cases and Test Procedures using Business Requirements documents BRD
• Worked in Manual Testing of the application.
• Involved in all facets of Software Development Life Cycle SDLC .
• Logged the bugs in Internal Bug tracking tool