We provide IT Staff Augmentation Services!

Software Test Engineer Ii Resume Profile

Lauderdale, FL

SUMMARY:

  • Experience in MS Server 2012R2, Win 8.1, SharePoint 2010, Hyper-V, ESX VMware, My.KeyNote, SCCM 2012R2, SCDPM, SCVMM, PowerShell v3, SQL 2008, Citrix XenCenter, F5 Load Balancers, Exchange, Patch Link, and Blackberries.
  • Over 11 years working with Active Directory setting up Sites, OU's, GPO's and Remote Desktop Services.
  • Over 13 years of experience in the fields of Security Analysis, Software Design, Technical Problem Solving Skills, Installations, Testing and Debugging of Hardware and Software.
  • Active Directory Experience:
  • Systems Engineering and Administrative Skills:
  • Includes system administration, network development with Firewall and Router Installations.
  • Project management, team leadership, testing, marketing, quality control and training personnel.
  • Fine-tuned the ability to utilize available tools for in-depth analysis, problem determination and resolution in a customer support and production environments.
  • Acted as liaison between MSOC, customers, hardware manufacturers, company employees, and software developers to resolve complex problems, hardware/software issues.

EXPERIENCE:

Confidential

Software Test Engineer II

  • Validate production software using systematic testing, while selecting the appropriate methods and techniques to resolve issues.
  • Coordinate with managers, developers and other peer testers to build alignment between cross-functional groups.
  • Re-write test cases to accommodate Windows Server 2012R2 and Windows 8.1 Operating Systems.
  • Strong Network understanding and ability to setup and configure Firewalls, TCP/IP, DNS and DHCP.
  • Knowledge and experience of Test Methodologies, QA Process, Software Release Cycle and defect tracking.
  • Windows Client/Server performance testing, Creating and Configuring test environments with PowerShell V4.
  • Virtualization knowledge VMware, Citrix XenCenter 6.1, Hyper-V 2012R2 , XenServer 6.1 and Clusters.
  • Windows application functional and system level testing, QA experience executing test cases and recording results.

Confidential

Systems Engineer

  • Designed and Implemented a SharePoint Farm with Detailed Disaster Recovery Documentation and Procedures.
  • Build Sites for various departments modify master pages, set permissions and train personnel on SharePoint features.
  • Responsible for SharePoint Server Farm backups, Verifying logs and any issues that may arise.
  • Maintain Preventive Maintenance plans for SharePoint as requirements change and determine the need for implementing them.
  • Build customized virtual servers as required using Hyper-V and/or ESX VMware, Datacenter monitoring.
  • Setup Migration to Office 365, Setup Ubuntu 12.04 servers for developers
  • VoIP support, Connectivity support including MPLS, Metro Ethernet, and Frame Relay
  • Monitor My.KeyNote.com for server issues, Troubleshoot and assist end users in the corporate and remote offices.

Confidential

Systems Server Engineer

  • Responsible for project deliverables with an emphasis on quality, productivity, consistency, and its timely completion.
  • Daily monitoring of supported systems, backup jobs, maintenance tasks, status of new patches and software versions.
  • Configure 2008 R2 Virtual Server Farm including software application virtualization in an enterprise environment.
  • Review performance reports of servers to ensure proactive measures are taken towards upgrades and problem diversion.
  • Maintain departmental Preventive Maintenance plans as requirements change and determine the need for implementing them.

Confidential

Software Test Engineer

  • Validate production software using systematic testing, while selecting the appropriate methods and techniques to resolve issues.
  • Coordinate with managers, developers and other peer testers to build alignment between cross-functional groups.
  • Strong Network understanding and ability to setup and configure Firewalls, TCP/IP, DNS, DHCP, and Switches.
  • Knowledge and experience of Test Methodologies, QA Process, Software Release Cycle and defect tracking.
  • Windows Client/Server performance testing, Creating and Configuring test environments.
  • Windows application functional and system level testing, QA experience executing test cases and recording results.
  • Setup, configure and troubleshoot virtual test servers, workstations and application virtualization.
  • Advanced Operating System knowledge of different subsystems CPU, RAM, disk, network , and how they impact each other.

Confidential

Systems/Software Test Engineer

  • Performs software installations, patches, and upgrades to operating systems and layered software packages. While also updating firmware, device drivers and service packs
  • Install, maintain and troubleshoot mission-critical co-located and internal Data Center systems including hardware, OS, database, clustering, and established third-party applications.
  • Schedule and maintain installations and upgrades. Monitors and tune systems to achieve optimum performance levels.
  • Utilize skills in Win2008R2, Win 2003, F5 Load Balancers, SCOM, IIS 6/7, .NET, DNS.
  • Ensure server and data integrity by evaluating, implementing and managing appropriate software and hardware solutions
  • Assist in the installation, maintenance and troubleshooting of web applications on development and QA systems to support a rapid development cycle.
  • Conduct routine hardware and software audits of servers to develop and maintain comprehensive configuration documentation.
  • Proactively manage ticket queue and reduce reoccurring incidents through detailed root cause analysis.
  • Supply 24 7 365 support for all Developers.

Confidential

Network/Systems Engineer

  • Migrate the BFC Financial Forest into the BFC Shared Services Forest.
  • Merge and consolidate all Citrix, Exchange, JDE, SQL2000, Sage-Timberline, Blackberry, and File Servers.
  • Rebuild all remaining servers while updating firmware, device drivers and service packs.
  • Responsible for system administration and engineering duties for enterprise-class infrastructure.
  • Prepare and delivers reports, recommendations, or alternatives that address existing and potential improvement opportunities and trouble areas in operating systems across the organization.
  • Develop and recommend System Administration policies and standards.
  • Diagnoses and resolves the most complex LAN equipment and configuration problems. Requires coordination of service calls with third party vendors.
  • Setup and maintain WSUS, along with all application updates.
  • Maintain data equipment, facilities inventories, and document network and server environment.
  • Setup and configure Symantec Backup Exec for backups and schedule Iron Mountain pickups.
  • Utilize Postini and Symantec Endpoint for virus and spam control and supply 24 7 365 support for all personnel.

Confidential

Windows Server Engineer

  • Worked with IT Team maintaining 1100 Shore Side Servers and a 1000 Ship Board Servers on 32 ships.
  • Daily tasks included working on Remedy Support Tickets and MAC requests.
  • Attend weekly Change Management meetings every Wednesday.
  • Update servers with Patch Link Software, Check firmware versions, Hardware warrantee and licensing expirations.
  • Available to travel within the U.S. and internationally as needed.
  • Carry Team Duty Phone as part of a rotation schedule up to 4 weeks at a time, with one week break before next rotation.

Confidential

Networking/Systems Administration

  • Install, setup, maintain and trouble shoot Network equipment including Firewalls, Routers, Switches, VLAN, SDM, OSPF, RIP, Access-Lists, STP, Cabling, Printers, Cameras and Wireless LAN.
  • Setup and debug security access and restrictions in the local domain utilizing GPO's and Organizational Units.
  • Analyze and implement security for various networks, which included Cisco Pix/Sonicwall/Watchguard Firewalls, Web Filtering, E-mail and SPAM Filtering.
  • Debug and resolve windows 2003/2000 production servers, covering issues involving various problems i.e. file access security, operating systems issues, networking, software installations and system errors.
  • Responsibilities included maintaining Firmware and Service Pack updates on all hardware, Win2003 Servers, Clusters, Firewalls, Routers and Network Security, Active Directory, OU's, GPO's, SMS, VPN, DHCP, DNS, IIS, 3rd party Email/web sites, Symantec AV, Disaster Recovery Procedures.
  • Maintained existing Internet access contracts, software application licenses, hardware warrantees and service contracts.
  • Trained clients on various SW including MS Office, QuickBooks, Adobe Photoshop and Preparatory Software.

Confidential

Project Manger/Systems Engineer

  • Responsible initially to manage a project server utilizing video as well as variety of software.
  • Utilize understanding of all aspects of the project, including contracts, project change requests, hiring of contractors, resolving unclear issues, cross teaming with other organizations, vendors, and customers.
  • Setup, installed and maintained Microsoft Project Server 2003.
  • Worked in the server lab developing and testing new software installation procedures.
  • Wrote installation procedures for contractors to install proprietary/requested software at remote locations.
  • Worked with MSOC to verify that the active directory structure was to the specifications set by the customer.
  • Document the network with diagrams, layouts and configurations of hardware and software.
  • Develop on-line project management documents maintain time lines, created custom project reports.
  • Manage datacenter staff/contractors, budget and purchases.
  • Attend Service Call Trouble Ticket meetings Determine if the open trouble tickets are billable to Customer, or IBM or CSG or is the ticket covered in the monthly fees
  • Research companies to select the proper one for a specific job.
  • Assign and adjust company employee schedules to match assigned tasks.
  • Negotiate contract disputes/responsibilities in monthly customer meetings resolve unclear issues, assignments and responsibilities in the Technical Service Document with IBM-CSG and the customer.

Confidential

Information Technology Manager

  • Rebuilt PDC and File Servers to Win2003, Exchange 2003, SQL 2000 and Active Directory, IIS, updated all firmware and service pack updates and incorporated the Disaster Recovery System with procedures.
  • Managed System Administrators at four airports and two office buildings.
  • Installed and set up Network Security and Disaster Recovery Procedures utilizing Veritas Backup Exec software.
  • Upgraded company computers to XP for performance, security and usability.
  • Responsible for existing internet access contracts, software application licenses, hardware warrantees and service contracts.
  • Implement written policies for network, e-mail usage, and acceptable software that can be purchased and used on the network.
  • Monitored and maintained Internet Systems such as: WINS, DNS, DHCP, DC's, Cisco/3com switches, Cisco routers/firewalls, power supplies and Symantec Suite, Avaya PBX. Log: tape backups, software licenses, hardware warrantees, service LD, Local, T1, and CISCO contracts and leases.
  • Analyze and implement security for the network, which includes a Cisco Pix Firewall, Web Filtering and SPAM Filtering.

Confidential

Information Systems Microsoft Engineer

  • Managed a virtual team across 6 sites, upgraded all workstations to Win2000 Professional. Converted NT4 Servers to Win2000 DC with Active Directory, Domains and Trusts, Sites, Organizational Units, GPO's, RAS, VPN, RDP, disaster recovery and updated all firmware and service packs as required.
  • Installed and set up disaster recovery procedures utilizing Veritas Netbackup and Backup Exec software.
  • Provide the design and implementation path for Active Directory, while moving from NT 4.0 to Windows 2000
  • Maintained the BIOS, firmware, and software levels for all Servers Workstations and network equipment.
  • Monitored and maintained Internet Systems such as: WINS, DNS, DHCP, DC's, Cisco/3Com switches, Avaya PBX, Cisco routers, SONIC Firewalls, power supplies, Symantec Suite AV, SMTP, Exchange, Web Security .
  • Work with on-site phone company, Avaya, to acquire network data communication links and phone services.
  • Installed computer workstations and networked them at three new remote sites and updated three outdated sites.

Confidential

Network/Systems Administrator

  • Provide the design and implementation path for DNS and Active Directory, while moving from NT4 to Windows 2000.
  • Setup Firewall and Network Security.
  • Set up Active Directory Infrastructure upgrading workstations and servers to Win2000. This included installing SQL 6.5, IIS, Cold Fusion, upgrading Exchange 5.5 to 2000, and maintaining all hardware with current firmware and service pack updates.
  • Opened one remote site, Set up Frame Relay, Installed all CAT5 cabling, Punch Blocks, Servers, Workstations, Printers, Plotters and CISCO Switch.
  • Maintained all BIOS, firmware, and software levels for all Servers/Workstations and network equipment.
  • Monitored WINS, DNS, DHCP, RAS, Exchange, SQL, Database Replication, DC's, Firebox II, Cisco/3com switches, Cisco routers, Cobalt RaQ2 web server, power supplies, and Symantec Anti-Virus and Cold Fusion ODBC driver status.
  • Maintained, updated and logged tape backups, software licenses, hardware warrantees, service contracts, leases and detailed server disaster recovery re-build documentation with media utilizing Veritas Backup Exec software.
  • Utilized VISIO Enterprise for Network Discovery and Diagrams.

Confidential

Project Manager

  • Managed and maintained critical project time schedules MS Project for installation and implementation of Interactive Television and services of 1557 guest rooms on the Explorer which is currently the largest cruise ship in the world.
  • Attended daily management meetings to coordinate timetables, resolve bottlenecks and problems with undelivered equipment, and issues that could cause delays.
  • Resolved occurrences with issues while completing the installation and setup of Compaq DL 580 NT2000 Servers/workstations, Specialized Network Equipment and Software.
  • Installed and set up disaster recovery procedures utilizing ArcServe software.
  • Managed 21 employees travel schedules, living accommodations, training classes, and personnel issues.
  • Maintained detailed documentation covering all project aspects.

TECHNICAL ABILITIES:

Install, maintain, and repair Server Environments Windows 2012R2, 2008R2, 2003 specializing in the areas of Network and Firewall Security, Wireless Networking, Clusters, Exchange 2003,2000 , ISA, SQL 2008, Hyper-V, VM-Ware, Windows 8.1 7, Vista and XP, SMTP, DHCP, DNS, TCP/IP, Active Directory, GPO's, Network Load Balancing, Clusters, and Disaster Recovery Systems.

APPLICATIONS:

Administering Deploying System Center 2012R2 Configuration Manager, Sharepoint 2010, Windows Management Framwork v3, SQL 2008, Hyper-V, ESX Vmware, F5 Load Balancers, Citrix Systems XenCenter, SCDPM, SCVMM, VISIO, MS Office 2013-2010, MS Project, Symantec Endpoint, Backup Exec, Postini, Sage-Timberline, C-Cure, ENPS, ENCO, Remedy, WatchGuard/SonicWall Security, Lotus Notes, Peachtree Accounting, Fluke OptiView, Cisco Network Assistant, Ethereal, Net-OP, DoubleTAKE.

Hire Now