Professional Summary

• Certified Project Management Professional PMI with about 13 years of experience in Managing Projects successfully at large Cos like IBM AT T. Experience with MS Project, Share Point , applying Agile/Scrum Methodology. Assisting PMO in Management by Projects and Operations successfully.
• Rich Domain knowledge for developing ERP packages in the field of Admn, Mfr, Prodn, International Trading, Retail, SCM, HR, S D, Marketing, M M, logistics, Health Care, Finance, Accounts and Banking.
• Rich SDLC experience, as over 13 years Into Developing, Operations, Support, Operations and Maintenance of SW Applications, Projects, ERP and E Commerce Web applications.
• Certified CSQP involved as Core and critical Member in Quality Assurance Team,
• Specialized in ISO such as
• Familiar with ISO 2000 focus ITIL, ITSM
• Certification and as Lead Auditor for Security and and Compliance, Read 133 controls, 11 domains,5 clauses,
• ISO 27001, ITSM Involved in preparation of Security Policy and Plan, Training, Implementation,
• including Documentations,
• ISO 9001:2008 for QMS for SW SDLC Core Critical Member for Training, Implementation,
• Exposure to CMMI Involves - Process assessment, evaluation and improvement
• to various specific and generic goals and practices at various Maturity and Capability levels for aver all
• improvements, Fully conversant with Maturity and Capability Levels, all the 25 Process Key Areas, Staged
• representation and Continuous Representation, Structures, Set of Process areas, Groups of process areas,
• Specific goals and practices and Generic goals and practices, SCAMPI Appraisal
• As a certified Six Sigma, Green Belt, Fully Conversant with all Six Sigma Techniques and
• methodology, and implementation. DMAIC, SIPOC, EMEA, CC.
• Certified CSTM, As Test Manager fully conversant with techniques, methodology, QF in the field of verification, validation and Testing domain. Exposure to People Soft ERP Development, Testing and support.
• Manager and SME for SOX Testing Projects,for Verifying the Compliance with Sox Controls as per AT T's ASPR, Security, Standards and Regulations and also Knowledge on IT Governance COBIT, PCI.
• Experience in Business and System Analysis for Requirement and need gatering, Analysis, Modeling, with UML, Visio, RR, DFD, F R A and other BA tools for SRS and SW development and Solutions.
• As ITIL Certified / Managed IT Service Management covering Service Strategy, Design, Transformation, Operations, Improvement of Services. Implemented the best practices and process for IT Service, including RFP, SLM, OLM, Metrics, Problem and Incidents, Help desk, Monitoring and controls for Continuous process improvement.
• Managed System and Infrastructure Data Center, Installation, Release, Continuity, Capacity, Availability, Security, Change, Configuration, Asset Managments, BCP, CR, Back up, Migrations, NW, Application, Servers, HW Operations, Maintenance and Supports.
• Consultancy and Corporate Training for IT Global Certifications like CBAP,
• Perusing and Exposure to CISA, CEH, SAM

IT Skills and Educational Qualification

IT - GLOBAL CERTIFICATIONS

Professional Work Experience

• 13 Years of IT experience as Project Manager Including QA/ Testing / Security Audit / Sox / IT Services in field of IT SW devpt, Testing, O M support Companies.
• About 12 years of work experience in NON IT Sectors Manufacturing/ Trading / Service / Export / Retail companies at various levels and departments.
• Total About 28 years of Industrial work experiences in various fields, levels and Companies such as
• Around 3 years experience in Teaching and Training for Business Management and Software Professionals.
• Associate as Project Manager and Business Analyst for Development of ERP and E Commerce Application SW.

Roll and Responsibility

• Business and System Analysis, Preparation of Requirement Document and Proposals.
• Planning and Estimation for Infrastructure HW, SW, Network, Servers. Security, SW Tools and Others
• Including Procurement, Installation, Configuration and Maintenance and Operations
• Project Management Activity Identification of Stakeholders, Preparation of PP, SRS, DDR, SDP, TP, Documents, Review and Approval with Client with Agile Methodology and ISO 9001 Quality Process for SDLC.
• SW Development activities. Execution, M C, Testing, UAT, Installation and Maintenance
• Off shore Team Building - Allocation of work, Appraisal, Retention, Technical Issues and Conflict and resolution
• Monitoring and Control
• Managing - NW, Servers, DB, Application Security Issues and dealing with Service providers
• Providing IT services to Global clients and Customization of new SW to New Clients.
• Training team for Applying 6 Sigma Techniques for SW Product Precision.
• Managing IT Services - Operation and maintenance -
• Managing and Training Security as per 27001.
• Managing and coordinating with Lead, DBA, SA, NW Eng, Dev and Test Team, M O, Clients and Stakeholders.

Confidential

Roll Manager IT Governance Compliance, Audit SOX Testing Controls Project

• Recognized as Subject Matter Experts SME and even handled Financial assignments.
• Identifying accounting-related areas and controls that materially impact the reliability of client financial statements
• Review and provide quality control assessments on Sarbanes-Oxley 404.
• Identified new internal controls and developed test plans if required.
• Preparation of TSR Reports and recommendation for Remediation.
• Test Internal controls, Access controls, Password complexities, DB, Production server, Ids, Configurations, Audit, Review, and others for Compliance.
• Testing all SOX In Scope applications, Data Base, Servers, Sensitive Personnel Information Security Policies and controls for each Quarter.
• Conversant with SOX Controls selected from ASPR Standards, Requirements and Controls.
• for entire AT T Company, with E Y. Including Training and KT to team.
• Coordinated all control gap remediation activities, including Support activities. Remediation activities, Preparation of business policies and process improvement initiatives.
• Exposure to IT Governance COBIT Audits and Compliance

Confidential

Roll Project Manager

• Project Initialization and Project Charter, with stake holders.
• Preparation Project plan, Constraints and assumptions, estimate of resource and tools
• Scope Management, Schedule and usage of MS Project
• Execution of project, problem resolution, change control
• Providing IDs, Status reports, SW licenses issues
• Execution and up date of applications, tables and DB on servers, Replacement of Highly performance servers, DB Back up, Network issues, Security, Interfaces with other applications.
• Migration of application on new servers for effective, efficient operations for Telecom, applying Domain Knowledge
• Monitoring and Control activities, Review, Status report, Change management, Roll on planning
• Testing of entire E to E of the system and Application test with client and support activities.

Confidential

IT Services and Infrastructure Management

Roll Release and Support Manager ASM

• All Application, Data Base, Administration, Network, Server, Interface Support Management.
• Review of Scope of work , SRL, Resource Estimate and allocation
• Incident and Problem solution, Matrix, Evaluate for process improvement for better service
• IT Service Strategy, design, transformation and operations and continuous process improvement.
• Concepts of Availability, capability, capacity, back up, Restoration, Matrix, Restore, Escalation, Self Help, De
• Data Center Management Categorise, Change, Configuration, Release, Set up, Stacks, NW lay out,
• Support - Managed Operations, Maintenance, Support of entire System, DB, NW and Applications for ATT

Confidential

Roll Project Manager , Quality, Testing.

• Preparation of Project Plan, Schedule plan, Quality plan, Communication Plan, Test Plan, Installation Plan, RTM, Closure documents. SW standard document.
• Preparation of Requirement and Design documents. Estimation, cost, schedule, resource, Procurement, HR, Review documents, Minutes,
• Preparation of Quality Management, Training, Implementation and Quality Assurance Audit,
• Execution of Plan, Review, Follow up, status reports, change management, CCB,
• Customer Relations Management and point of contact.
• Review of Test Plan and Test schedule for Testing of application, levels of test, techniques of test.
• Coordination and Team Building activities, Quality audit, ISO 9001 and CMMI implementations. Training activities.
• Involved entire E to E Quality, Testing V V activities.

Confidential

Roll Project Consultancy and Solutions for Performance Improvement

• Scope covers Consultancy for effective Business Performances ERP BA, Customization and Installations.
• Study, analysis and improve Organizational structure, business process, Review, Gap analysis, Training, Process Implementation, Evaluate, improve, and Audit for Companies.
• Involved in Training for 1 SW skills, 2 Quality 3 IT Service ISO, Process Management and Performance Improvement,
• Project Management PMBOK Principals, Phases, Planning, Execution, M C, Closure,
• KPI Areas such as Planning, Scope, Cost, Schedule, Quality, HR, Risk, Procurement and Operations Management.

Confidential

Roll Project Coordinator Admn

• Rolls and Responsibility included Manager Buss Devpt and S/W Development
• Product details Development of ERP products for Middle Eastern, Countries The packages are being developed using VB, Java, Oracle, MS-SQL, Infomix, and Tools, The ERP - packages includes the following
• Modules- 1 HR 2 Materials Management .3 Finance Management Package, - Including Accounts, Costing, Taxation and Management Accountancy suitable for any type of industry and enterprise. - 4 Manufacturing, Production Planning and Control,-
• Later this package was interfaced with 5 Marketing, S and D, Includes Retail chain supplies Integrated with bar-code package for all the items in departmental stores. .
• 5 Medical and Health Care Applications, Including Hospital Management.
• 6 Hotel and food industry.
• 7 Banking packages Developed for Good will International Bank,
• 8 Insurance packages Developed for Goodwill Insurance corporation.Web Application and Enabled Projects under development, using ASP, VB, Java script, JSP and XML, Exposed to ERP People soft package

Confidential

Roll Project Manager, QA for ISO

• Project Details Covering entire SDLC, and E to E Project Management Roll.
• An ERP package covering 8 Modules, covering HR, Work, Purchase, Stores, Operations, Documentation, Payroll, Accounts, Security, It is being used by big Power Generation plant with Rolls Royce collaboration,
• The package was developed used VB, Erwin, SQL server and the duration was 12 months, We were awarded ISO certification.
• Project Plan / Execution of project, including HR and Team Building activities.
• Estimation and Schedule, Status Report
• DB design, documentation and db management, Sw Code standards, Reviews
• Quality Process, Audit and Process Improvement
• Testing of applications, including Monitoring and Control
• Installation at clients site.and Support activities
• Customer satisfaction with sign off and Completion Certification
• Closure of project and contract including payment settlement

Confidential

Roll - Project Manager Operations and Maintenance.

• The package was Specific to Power, Oil and Energy Plant Maintenance.
• This was developed using Power Builder and Oracle,
• The team with 6 members and duration of 8 months. Analyzed defects and provided solution to SW System.
• Review of RPF, SLA, Records, Analyzed, Allocation, Rectification, Escalation, upgrading, acceptance and closure,

Confidential

Roll Project Coordinator Quality Assurance Manager

• This Training device Simulator was developed for training IAF pilots to fly AN-32 Russian Aircraft at Bangalore
• Full knowledge about Aeronautics and Aircraft navigation for developing live simulators for Air Force Training
• Preparation of QMS, Identify Quality Standards for Compliance.
• Implementation of Process and Verification and validation including Review and freeze the Design documents
• Audit for compliance and Process evaluation and Improvement and Closure of NC
• Training and Team building activities
• Involved in Jauguar, Mirage, MIG Fighter Aircraft and other Defense Projects

Roll - Manager Coordinator , Quality and SW Devpt, Training, Processes improvement

Confidential

Work Description in Non IT / Manufacturing / International Trading Cos / Retail Giants/ Multi Division.

• Worked as Manager in various Non IT companies Worked for 10 years in the following departments and acquired rich domain knowledge in the field of Purchase, Stores, Logistic, Marketing, Manufacturing, Finance, HR, Administration, Exports, Shipping, Import formalities, Operations maintenance, Accounts and Finance, so on.

Company Name

• M/S, J.J Exports Bangalore 1995 1998 : Worked as Manufacture and Export Executive.
• M/S, Amrut Group of Companies Bombay 1989 1995: Manager Imports Exports, Construction.
• M/S, Vikrant Tyre Ltd Mysore 1980- 1988 : Commercial- Executive Materials and Marketing

Additional Information Area of Expertise

Manager ERP Development

• Rich Domain Knowledge for developing ERP packages
• Complete SDLC, Development, Testing, Installation and support
• ERP package is for Power Plant Maintenance- which included many modules
• Involved - Quality Management and Consultancy, ISO, 6 sigma,MIS, ISM
• Business Processes.
• Skills VB, .Net, Java, Web appn, SQL, Oracle server, Unix / Windows

Domain Knowledge / Knowledge Areas

• Rich Domain knowledge for the development of software packages covering the following modules such as HR, FM, MM, S D, PP, Mfr, Insurance, Banking, Retail Chain, Education, Medical information, Hospital management, Hotel management, Food, chemical and allied industry, Transport, Defense, and Simulation Projects.

S D L C Activities - As Project Manager / System Analyst Consultant

• Developed ERP packages, and fully conversant with all the Program Management activities which are involved during the entire SDLC, covering Requirement Scope, Schedules, Cost , Estimates, Communication, Quality, HR, Vendor, Installation, Support, Documentation, Status report and others with Tools and Techniques like EV, Risk Assessment and so on.

Quality Assurance Management

• Preparation of Company's Quality Management Policy and Documents. Training on Quality standards,
• concepts procedures and processes for the entire company.
• Guiding the team during Implementation of QMS, Conducting Audit for assurance of Compliancies.
• Implementation of Continuous Process improvement
• Application of 6 Sigma - Techniques for Product Precision, DMAIC, SQC, Tools and EMFA, Lean, 5S
• Kaizen for Continuous Process analysis and Improvement and TQM.

Software System Testing

• Well experienced in Testing Methodology, Techniques and Levels in Testing applicable for software. Preparation of ATS and ATS including Test cases design, conducting various levels and applicable tests, recording the test results, preparation of matrix analysis of defects and closure after due rectification. Training for conducting Self, Peer, Unit, Module, Integration, Internal acceptance, Installation and Final acceptance test with customer. Conversant with Win and Load runner and Rational Testing tools Written Books and conducted lectures on Testing in my Company.
• Exposure to ERP People Soft Dev and Testing Process.

ISO 9001

• Core member in ISO Team, focus on Quality Concepts, Training, Implementing and Certification of all ISO Practices, Process Improvement

CMMI -

• Conversant with all 25 KPA and their descriptions,
• Staged Continuous Representation for Maturity and Capability Levels
• All Process Areas concerning to Capability levels - Process Mnt - Project Mnt Engineering - Support
• Specific Goals and Practicesand Generic goals and Practices
• SCAMPI and ARC and focusing on Process Improvement

Information Security Management / ISO 27001 Security Audit and Exposure to CISA.

• Conversant with ISM, Implementation, Training, Risk Management and Lead Audits,
• Knowledge about 133 Security Control objectives, 11 Domain and 5 Clauses, mapping Sox Internal Controls
• Preparation of ISMS policy document, Training, Implementation, Evaluation, Audit and Control Improvement.

Business and System Analysis

• Requirement gathering Requirement, Needs and Expectations
• Converting functional requirements to SW functionalists through GUI, SW skills and DB design
• Navigation and integration and installations
• Usage of UML and Visual Tools and DFD.
• Planning System Infrastructure such as HW, SW, NW, BD, Security and Training for Customer delight.

IT Compliance Governance SOX and COBIT and Risk Management.

IT Project Consultancy Services

• Including Business, Management, Quality Process, Security, Audits
• Study, Review for Gap analysis, PDCA, Implementation, Evaluation
• Focusing to clients for Business and IT Transformation solutions in the field of Manufacturing, Supply chain, Retail Chain, logistic, F A, S D, including Finance and Banking, Operations and Maintenance and so on.
• Work Experience as IT System and SW Development Project Manager Consultant
• SDLC and IT Services with PM BOK Concepts, Methodology and Process
• Business and System Analysis, which includes Requirement gathering, and data collection and analysis for System design and layout, Including SW, HW,NW, Server Planning, Estimation, Procurement, SLA, Integration, Installation, M C / Submission of technical and Commercial Proposals
• Work Analysis Estimation, Negotiation and finalization of Contracts / SOW.
• Preparation of Program Planning document.including PSS and WBS using MS Project
• Resource Requests, Talent evaluation and Allocation of team to met deadlines,
• Usage of PERT and CPM and Simulators for Scheduling and SNWD
• Conducting Review, Progress and status Meetings and release of MOM and trackers.
• Progress and status reports to management
• Periodic analysis and Reassignment including Risk Analysis and mitigation
• Follow up and Coordination with sub team and sub contractors to meet schedules.
• Discussions, Training, solutions to solve critical Technical problems.
• Understanding of QMS and Communication to team members
• Preparation of Quality Assurance plan and Information Security Plan
• Requirement and System study, site visit and collection of data, analysis of data and
• Preparation of System Requirement specification document and review with customers
• Preparation of Preliminary design and System design documents and review with customer
• Preparation of Critical Design Report and Details Design Report
• Preparation of Software Development Plan
• Establishing coding standards and naming conventions for each modules
• Preparation of Configuration management plan, Identification, Audit and usage of Tools like Vss,
• Change Control Management Engineering change control and Impact analysis formalities.
• Monitor and Control of Execution with EVM, and VA techniques and preparation of Status, Performance, Progress report for corrective, preventive and change requests for the Project.
• Maintenance of RTM and trackers.
• Preparation of Test plans, Test cases and Conducting Tests including FAT with Clients.
• Recording results, and retesting till completion and closure of issues.
• Conducting Acceptance test with customers, recording of observations, discussion and mutual settlements related to conflicting matters and Team Building Skills.
• Retesting of all corrections, rectifications and mutually accepted issues and preparation of final integrated acceptance test at customers site.
• Site inspection and Installation plan for delivery and integration of software for conducting of FAT, managing multiple issues and fine tuning during and after FAT.
• Conducting Training for the end users and customers.
• Product support plan including warranty and AMC activities, User Manuals and technical Wright ups.
• Procurement and integration of 3rd party, SW, HW, NW and Servers.
• Preparation of BOK and Project Closure procedures. And Corporate Training in IT Knowledge Areas.
• Thanks With Best wishes