Summary

Over 12 years of experience in software analysis and testing of Client Server and Web based applications. Confident in testing under Unix as well as Windows. Expertise in analyzing requirement specifications and developing Test plans, Test cases, Test scripts and planning for QA methodologies. Excellent understanding of the Software Development Life Cycle SDLC Scrum, Agile methodologies, Spiral SDLC and analysis with emphasis on white box testing, black/grey box testing, functional testing, GUI Testing, system testing, regression testing, security testing, load and performance testing of Web and Client/Server based applications. Good working experience in FDA regulated environment, GMP/GLP and 21 CFR Part 11 Regulations. Executed test scripts/protocols in a Validated Environment. Proficient in using Testing tools such as Mercury Quality Center, Test Director, QTP, WinRunner, LoadRunner and Rational Suite Expertise in problem solving and bug tracking using bug tracking tools like TestDirector and Rational ClearQuest. Possesses excellent analytical skills with good communication and self-organizing skills, assertive and a committed team player.

TECHNICAL EXPERIENCE:

PROFESSIONAL EXPERIENCE:

Confidential

QA Engineer

Worked in Agile/ scrum environment on Wave Embassy Security Suits for Samsung, Acer Panasonic and DDPA Dell Data Protection Application . For these Wave Safe End, security applications works with different TPM Trusted Platform , BIOS, Firmware, Fingerprint enrollment devices Smartcard devices on Desktop, Laptops, AIO all in one , Tablets Smart Phones. Created test environments in lab for developers QA testers with different platforms and following all quality assurance methodologies for documentation execution i.e. Unit testing of new codes, Smoke testing of new builds, functional testing, regression, performance, integration system testing for Alfa Beta test cycles.

Major Responsibilities:

• Created Test documents test cases, data under the test plans and Lab environment for the Alfa and Beta test cycles according to the Project Plans of all clients and Wave System's Business Standards.
• Installed, Created Images and Reinstalled Images of different Operating system i.e Vista, XP, Win7 Win8 with different service packs dot nets on Desktops Laptops of all clients according to Client Requirements.
• Install work with different networks according to test requirements.
• Upgraded new BIOS Firmware using simple installation command prompts.
• Developed test models eg, conditions, data requirements, expected results, scripts, etc .
• Performs test model validations e.g, expected versus actual results, document defects, etc .
• Defined and tracked quality assurance metrics such as defect densities and open defect counts.
• Interfaced with other teams related to software development and implementation, including but not limited to end users, technical writers, user acceptance testers and programmers

Environment:- Samsung, Acer, Panasonic, Dell desktops, AIO all in one , laptops, tablets smart phones with different TPM, Fingerprint Smartcard devices, on Operating Systems i.e XP SP3 32 64 bit, Vista 32 64 bit, Win7 32 64 bit Prof , Home , Ultimate Win8 32 64 Home Prof , HP Quality Center, Gnat defect tracking system, Share point, MS Project, Wicky/Twicky, Internet Explorer, Google Chrome etc

Confidential

QA Specialist

• Worked as an Automated/Manual Quality Assurance Analyst/Tester on Living Balance Sheet and glic.com . Followed all QA Testing Methodologies such as: Functional/ Regression Testing, UAT Testing and Patch Testing. Creating and running test scripts for automated Test tools QTP LoadRunner, to perform the QA processes.
• Test cases by identifying Test objectives from the Content of the Project Plans, GLIC's Web and Business Standards.
• Designed Wrote Customized Test cases in IBM Rational Manual Tester according to Gurdian Life Web and Business Standards.
• Wrote Test ve and -ve data for the Testing, based on Web Standards for different projects.
• Performed regression, functional and navigation Tests using QTP and recorded, edited, executed the Test scripts.
• Performed Load/Stress Testing on all Web pages using QTP and LoadRunner.
• Performed other QA methodologies Environment Compatibilities, Language Testing, Store Procedure, SSL security Testing, Image Testing and Benchmarking on required pages.
• Used a Defect-tracking tool, Rational Clear Quest.
• Wrote and executed SQL queries in order to manipulate data as well as to automate back end Testing tasks.
• Involved in UAT Testing with Users.
• Created QA Reports detailed and short for different purposes.

Environment:- MS Project, Share point, Rational Clear Quest, HP QTP, LoadRunner, Rational Manual Tester, Internet Explorer, Netscape Navigator, Mozilla, Google Crome, HTML, DHTML, XML, JAVA, UNIX, SQL PLUS,

Confidential

QA Engineer

• Worked as an Automated QTP Load Runner , Manual Web and Back end Database Unix Quality Assurance Analyst/Tester on the following projects:- Call Processing, PCI payment card Industries, Dynamic Disclaimer, Vonage World Plan, n Month project, Vonage Mobile and other marketing web projects. Written test plan, test cases and test reports, according to business analysis of VOIP market as well as other vertical industries. GII sells reports, databases, newsletters and annual information services that provide the latest market data, such as industry forecasts, projections, trends, market shares, research and development, sales and marketing strategies, and competitive analysis. Followed all QA Testing Methodologies such as: Functional/ Regression, Browsers compatibility, Installation testing, Integration, System End To End , Load/Stress and Parallel Testing in Web, Unix, Oracle SQL Server 2000 DB environment.
• Done business analysis and written manual automated test cases the VoIP Voice Over IP and written test cases .
• Written and validated test cases for installation of software.
• Following Spiral SDLC, Scrum and Agile methodologies.
• Worked as QA Analyst/tester on mobile smart phone sets with using the applications i.e. iPhone, Blackberry, windows Mobile, and Android.
• Worked as a White Black Box Analyst tester.
• Done Browser compatibilities tests using IE different versions , Chrome, Mozilla, Safari, Opera etc.
• Done Business analysis and written test cases for detail functional security testing for all mentioned project.
• Writing and executing SQL queries in order to manipulate data as well as to automate Testing tasks.
• Writing and executing Shell scripts and UNIX commands to make call, age the purchase, accounts and bills
• Executing and creating QTP Load Runner test scripts for automated testing.
• Responsible for updating and maintaining the Quality Center for all the defects found during functional and regression testing and follow up the bug life cycle.
• Extensively involved in developing regression QTP 9.0 test scripts, creating output values, doing data driven test for all the projects using Quick Test Professional.
• Enhanced the scripts by reusable actions, checkpoints, synchronization points, parameterization and modular test in QTP
• Written Load Runner automated using VuGen Test Scripts for internal web portal.
• Created Summary Reports of Test results.

Environment: QTP 9.0, Weblogic, Sun Solaris, Linux, Mercury Quality Center MQC , QTP, Load Runner, XML, Toad, Oracle 10, SQL Server 2000, iPhone, Blackberry, windows Mobile, Android and Browsers: IE different versions , Chrome, Mozilla, Safari, Opera etc. and other tools.

Confidential

QC Analyst/Tester Advance QTP Trainee

Worked on an in house financial project for Barclay Bank's Portal. This portal has facilitated different type of financial activities under secure messaging environment SWIFT. They were building a portal for internal, out side member and client use. This portal has facilitate different type of financial activities or online trading, i.e. opening account, managing account/ Portfolio, Bill payment facilities, assigning Portfolio Managers, do market researches for daily and for long time changes in financial market etc. through a very secure web environment.

Major Responsibilities are:

• Responsible for updating and maintaining the Quality Center for all the defects found during functional and regression testing and follow up the bug life cycle.
• Extensively involved in developing regression QTP 9.0 test scripts, creating output values, doing data driven test for all the projects using Quick Test Professional.
• Enhanced the scripts by reusable actions, checkpoints, synchronization points, parameterization and modular test in QTP.
• Working as a White Black Box Analyst tester.
• Done Business analysis and written test cases for detail functional security testing.
• Updated wrote Test Scripts for web functional and regression Testing.
• Writing and executing SQL queries in order to manipulate data as well as to automate Testing tasks.
• Wrote and executing detail manual functional security test Script for Bank's Client Portal Web sites which are developing using Java, HTML Web Logic.
• Executed all type of manual automated Functional regression Test Scripts on the different version of Barclays Bank secure web sites.
• Written Load Runner automated using VuGen Test Scripts for Barclay's internal web portal.
• Installed and set up Mercury Quality Center, QA error tracking and documentation tool for entire portal group.
• Created short detail test report for each built.

Environment: Mercury QTP 9.0, Load Runner, Mercury Test Director, Standard Desktop with Word Perfect Excel, SWIFT, Power Point, Oracle database and Browsers: IE different versions , Chrome, Mozilla, Safari, Opera and Window XP etc.

Confidential

QC Analyst/Tester

Worked as a Manual Quality Control QC Analyst/Tester in a Clinical Trial company ALMAC PA. The project was web portal called iTrial EDC electronic data capture and VOIP . This iTrial web portal project involves web front end developed in Java , SQL Server 2000 database, Crystal Reports, SAS flattening script report, SAS data extract Report and Master Control developed in documentum . I was doing business analysis for QA , writing test cases, executing test cases, creating reports for validation audit by internal audit/validation group, FDA clients.

Major Responsibilities:

• Identified Test Objectives according to ALMAC clinical trial Business requirements and FDA Standards.
• Written detail functional/ regression Test cases for front end iTrial web pages testing, securities and administration web pages testing, Database testing, SAS data extract flattening reports and Crystal reports.
• Written Test cases and tested VOIP.
• Executed all type of manual Functional Regression Test Cases.
• Executed SQL queries to perform data manipulation and to automate various testing tasks.
• Creating detail Test Reports for validation and FDA/client audit.
• Documented all Test Cases test verification results in Clear Quest and Documentum Master Control .

Environment: Documentum, Crystal Report, Standard Desktop with Word Perfect Excel, Window XP, IE browser , Rational Clear Quest, Rational Clear Case , XML, Java, SAS and SQL Server 2000 DB MS Access.

Confidential

QA Analyst/Tester

Worked as an Automated/Manual QA Analyst/Tester in New York Government's Payroll Department internal web portal called City Time . NYC Gov. has many departments i.e. FISA, NYPD, FDNY, OPA, SAIC, DOITT, DOHMH, BOC, CIB, EEPC etc This project City Time dealing with different type of timesheets, leaves categories, subcategories , Overtimes, for different level of regular /on Call employees and contractors of all departments. The CityTime project has 17, 000 test scripts/cases including functional, regression, configuration, integration and security. I have created test cases for QTP. Populated and scheduled run time of all test cases test suites in Mercury Quality Center.

Major Responsibilities:

• Executed all type of manual automated Functional regression Test Scripts on the different version of CityTime.
• Wrote QTP automated Test Scripts for Payroll Department internal web portal called City Time
• Populated and scheduled all Manual QTP automated Test Scripts in the Mercury Quality Center for executions.
• Did analysis and updated existing manual Test cases for current version.
• Writing custom test scripts for QTP automated test tool or changing manual test cases to automation.
• Executed SMOKE Test daily.
• Wrote Executed SQL queries to perform data manipulation and to automate various testing tasks.
• Attending CR meetings.
• Wrote UNIX commands and small scripts to work on directories, files, data and printers and process logs.
• Created daily Summary Reports of Test results in Excel.

Environment: Mercury QTP, Mercury Quality Center, Standard Desktop with Word Perfect Excel, Window XP, Browser: IE, Rational Clear Quest, Rational Clear Case, and Oracle DB2 database.

Confidential

UAT QA Specialist and Admin of the MQC

• Worked as an UAT Manual QA Analyst/Tester UNIX and windows under secure messaging environment SWIFT and administrator of the MQC in Credit Suisse First Boston, a financial company. They were building a portal for internal, out side member and client use. This portal has facilitate different type of financial activities or online trading, i.e. opening account, managing account/ Portfolio, buying-selling stoke/bonds/Options, assigning Portfolio Managers, do market researches for daily and for long time changes in financial market etc. through a very secure web environment. Written test plan test cases according to Market as sells reports, databases, newsletters and annual information services that provide the latest market data, such as industry forecasts, projections, trends, market shares, research and development, sales and marketing strategies, and competitive analysis.

Major Responsibilities:

• Installed and set up Mercury Quality Center, QA error tracking and documentation tool for entire CS client portal group.
• Done business analysis and written test cases according to market research, industry forecasts.
• Wrote and executing detail manual test Script for Credit Suisse's Client Portal Web sites which are developing using Java, HTML Web Logic.
• Updated existing ve and ve Test Data for TRADING LOGIN module of the application.
• Comparing Portal data with NetXPro data real life Trading Portfolio data from Pershing Co
• Executing SMOKE Test daily.
• Involved in UAT Testing with Users.
• Wrote UNIX commands and small scripts to work on directories, files, data and printers and process logs.
• Executed SQL queries to perform data manipulation and to automate various testing tasks.
• Created daily Summary Reports of Test results.

Environment: Net XPro, SWIFT, Oracle 9i, Mercury Quality Center Bug tracking and QA Planning Tool , HP Unix, Share Point Bug track Tool , Event Log, Windows XP, MS DOS, Browsers: Safari, IE, Netscape, FireFox Mozilla, Opera, Standard Desktop with Word Perfect Excel , Snag It, Paint and Share Point

Confidential

QC Analyst/Tester

Worked as a Support and System Engineer on the Apache Tom Cat and BEA WebLogic Web Middleware Server/servlet container and Automated/Manual Quality Control Analyst/Tester on the all Merck products web portal and SAP HR system. Created detail and short check list manual and automated test scripts in the test tools Win Runner/Load Runner test scripts for daily, bi-weekly and monthly audits web audit. in Documentum as well as in Mercury Test Director. Scheduled all automated test scripts in Test Director for daily, Bi-weekly and Monthly executions. Worked on build deployment process, of Merck's daily requested web design changes on the different server IT, UT and PROD.

Major Responsibilities:

• Worked as a Support and System Engineer on the Apache Tom Cat and BEA WebLogic Web Middleware Server/servlet container for up and down problem of all Merck product sites, due to heavy hits on the web sites, in weekend and night also.
• Identified test objectives according to Merck web standard and FDA 21 CFR part 11 business requirements after business analysis.
• Wrote detail manual and automated test Script for Merck's product Portal Web sites and SAP HR system for bi-weekly and monthly audit,
• Built, deployed and verified Merck's daily requested web design code changes on the UT, IT and Production sites using Clear Quest, Clear Case and Team Site.
• Identified Test Objectives according to Merck Web Business requirements and FDA Standards
• Wrote short Check List for daily smoke testing or verification according to Merck FDA standards.
• Wrote Win Runner TSL automated Test Scripts for all product portals for monthly, bi-weekly and daily audit/verification according to Merck FDA standards.
• Populated and scheduled all Manual Win Runner automated Test Scripts in the Mercury Test Director for executions.
• Run or executed all manual automated Test Scripts for audits/validation .
• Created monthly, bi-weekly and daily audit detail summary Reports in Test Director and Documentum.
• Did build, deployment and verification in IT, UT and Live server using UNIX, DOS, Clear Case, Clear Quest and Documentum.
• Executed SQL queries to perform data manipulation and to automate various testing tasks.
• Reported verification, closing and error results through Clear Quest, Clear Case and Documentum.

Environment: Windows XP, MS DOS, Browsers: IE, Netscape, FireFox Mozilla, Standard Desktop with Word Perfect Excel , Mercury Win Runner, Test Director, Rational Clear Quest, Rational Clear Case , Interwoven Team Site , Apache Tom Cat, BEA Web Logic, UNIX, SAP HR system and Oracle DB2 database.

Confidential

QA Specialist

Worked as a Manual and Back end Database Quality Assurance Analyst/Tester on Electronic Data Transfer data junction project. Followed all QA Testing Methodologies such as: Functional/ Regression Testing, Transaction Testing and Parallel Testing in Unix Oracle environment.

• Worked as a White Black Box tester.
• Updated existing Test Scripts Parallel Testing.
• Wrote and executed SQL queries in order to manipulate data as well as to automate Testing tasks.
• Wrote and executed Shell scripts and UNIX commands to Export/Import data, Archive/Unarchive files for comparison.
• Created Summary Reports of Test results.

Environment: Oracle 9i, Sun Solaris 5.0, Silk, Bug track Tool, Event Log, MS Access

Confidential

QA Specialist, Web Developer Back Up LEAD

• Followed all QA Testing Methodologies such as: Functional/ Regression Testing, Transaction Testing, Call Me Now/ Chat buttons Testing call center Load/Stress Testing, Browsers Compatibility, Environment Compatibilities, Language Testing, Store Procedure, SSL security Testing and Benchmarking. Used automated Test tools like WinRunner, LoadRunner, Test Director, XML Spy, Java Code Runner and WebKing Parasoft's Web Testing Tools to perform all QA processes.
• Worked as back up of team lead and an Automated/Manual Quality Assurance Analyst/Tester on ibm.com portals and portalets. Followed all QA Testing Methodologies such as: Functional/ Regression Testing, Transaction Testing,
• Worked as a Support and System Engineer on the entire QA environment.
• Worked as a White/Black Box tester in the Web Sphere.
• Wrote Test Plan and Test Cases Manually in Lotus Notes as well as using Test Director.
• Attended CR, Status and Performance Meetings.
• Designed Test Plans and Test cases by identifying Test objectives from the Content of the Project Plans, IBM's Web and Business Standards.
• Wrote Customized Test cases in Test Director using TSL language of WinRunner.
• Wrote Test ve and -ve data for the Testing based on the incoming CRFs Change Request Forms tool for US, Canada and French Canadian sites and PSG products from IBM's internal clients and from IBM Web Standards for different projects.
• Performed regression, functional and navigation Tests using WinRunner and recorded, edited, executed the Test scripts.
• Performed Load/Stress Testing on all Web pages using WinRunner and LoadRunner.
• As a back up of Team lead, arranged QA team meetings and trainings.
• Worked as a liaison between QA team and Managers, Developers, Clients and vendors.
• Performed other QA methodologies Environment Compatibilities, Language Testing, Store Procedure, SSL security Testing, Image Testing and Benchmarking on required pages.
• Used a Defect-tracking tool, which was created in Lotus Notes' and Test Director to enter the issues or defect that team encountered.
• Wrote and executed SQL queries in order to manipulate data as well as to automate back end Testing tasks.
• Involved in UAT Testing with Users.
• Created QA Reports detailed and short for different purposes.

Environment:- WinRunner, LoadRunner, Test Director, Internet Explorer, Netscape Navigator, Mozilla, HTML, DHTML, XML, JAVA, Lotus Notes / Domino, DB2, zSeries S390 , UNIX, SQL PLUS, Web Sphere, MQ Series and Lotus Content Management Tool.

Confidential

QA Analyst/Tester

• Worked on the Y2K project of this Law firm's internal projects.
• Wrote Test Plans and Test Scripts for following client-server application for general functional Testing as well as for Y2K Testing.
• Interviewed SME subject matter expert to know about applications.
• Identified Test Objectives.
• Wrote Test Plans according to Company's Business requirements.
• Wrote detailed Test Scripts for manual testing and automated testing with SQA Robot .
• Performed functional Testing.
• Performed Y2K Testing.
• Reported Results.
• Created Summary Reports of Test results in MS Word.

Environment: Windows NT, MS DOS, Standard Desktop with Word Perfect Lotus Notes , SQL Server, Informix database and SQA Robot automated test tool

Confidential

eCommerce Web QA Analyst/Tester

• Worked on the eCommerce projects. Clients included: Toys R' US, Disney and Home Depot.
• Performed Validation Test and Catalog Browsing and Drilling.
• Performed Front End Commerce Exchange all functionality Tests like Catalog Search, Category, Search and Customer Registration.
• Back end Work place Members and Groups, Catalog, Product Builder Content Management, SSL on HTTP Secured Sockets Layer .
• Modified existing Test cases and results manually as well as using Test Director.
• Checked Test Results in VSS Visual Source Safe software created on MS Access.
• Reported defects through Online Defect Track created in MS Access.
• Performed Regression Testing and Module Testing using WinRunner and Silk.
• Performed Functional Load/Stress and Performance Testing using Silk and LoadRunner Silk Performer.
• Attended CR meetings.
• Analyzed discrepancies between Business and Technical specifications.
• Verified CGI scripts which were written using Perl to access data from database Informix .

Environment: Solaris 2.6 unix , Windows NT 4.0, SQL Server 6.5 DB , Informix 7.3b DB , Microsoft Internet Explorer, Netscape Communicator, Netscape Navigator, Test Director, WinRunner, LoadRunner, and Silk/Silk Performer.