PROGRAM MANAGEMENT AND CONTRACTS SUPPORT CONSULTANT

ITIL V3 certified hands-on IT professional with over sixteen 16 years of experience supporting in the federal government and intelligence community. Experience gained through various positions of increased responsibility with Department of Defense DoD , Department of Homeland Security, Department of Justice, Defense Intelligence Agency DIA , Central Intelligence Agency CIA , Treasury, and other federal agencies. Proven track record in exceptional customer relations and management skills specializing in Quality Assurance.

AREAS OF EXPERTISE

SharePoint Development/Administration SharePoint Info Path Development Program/Project Management Software/system Testing Product/process Training Quality Assurance Enterprise Architecture Knowledge Management Acquisition Planning Contract Administration Facilitation Conference/event Planning

REPRESENTATIVE ACHIEVEMENTS

Virtual Enterprise Architects VEA

Program Manager

• Portfolio: Department of Homeland Security, National Protection and Program Directorate NPPD / Infrastructure Protection IP / Sector Outreach Programs Division SOPD portfolio.
• At the customer's request, promoted from team member to the Program Manager's position on primary contract
• Managed and supported both an onsite team and remote Subject Matter Experts of Active Shooter/Infrastructure Security Specialist Trainers, Facilitators, Graphics Designers and Support Staff to meet the agency's requirements
• Managed and supported contract invoice deliverables and independent consulting contractual work agreements
• Assisted the customer in drafting the Statement of Work/Performance Work Statement to meet their specific requirements, per new requirements
• Managed and controlled all purchases for contract support
• Established customer deliverable peer review and quality assurance processes to maximize the use of GovEvents Supply Chain, Chemical Summit, and Active Shooter
• Led post event After Action Reviews/Lessons Learned reviews while capturing the results in uniquely formatted reports
• Managed a team of highly skilled Subject Matter Experts specializing in the areas of Critical Infrastructure Security and Active Shooter Defense Tactics
• Developed business solutions while assisting the customer to refine their requirements early in the Acquisition Planning phase
• Developed, customized, and delivered the first monthly publication for the newly organized SOPD organization using GovDelivery
• Served as technical lead for all customizable websites, Adobe forms, and content management systems

Quality Assurance Manager/ Corporate Intranet SharePoint 2007 Manager

Confidential

• Served as a primary member on the corporate management team
• Assisted the CEO by providing proposal support on numerous acquisition efforts and requirements
• Assisted the CEO in creating pricing and cost analysis spreadsheets
• Supported our company's successful project deliverable implementation with stringent quality control of all documents
• Performed all the company's capture management duties, including business development while attending networking events and conferences
• Managed user groups, sites, pages, and workflows for the corporate intranet hosted in SharePoint 2007

Technical Writer/ SharePoint Confidential

• Provided expert technical writing support to the Enterprise Architecture EA team
• Implemented Quality Assurance/Quality Control QA/QC processes, including document control for the EA artifacts using SharePoint 2010
• Served as primary team facilitator for the customer pre-fiscal year strategy and decision meetings, planning and implementation sessions for the Enterprise Architecture Gap Analysis and artifacts, and team status and document review meetings.
• Associate II - SharePoint MOSS 2007 2010 Administrator, Knowledge Manager, and Enterprise Licensing Implementation Coordinator

Confidential

• Served as a member of a small team of senior level consultants providing technical executive support to the DOJ CIO's office during the upgrade from SharePoint 2003 to MOSS 2007 then to SharePoint 2010
• Collaborated with division CIOs supporting a major enterprise wide systems update and new licensing agreements
• Created a process, repository, and implementation plan for an incumbent helpdesk organization to the on-boarding company
• Integrated the above repository, in SharePoint, to be used by the developers to manage an enterprise wide transition of multiple systems into a single enterprise licensing service while becoming DOJ's collaborate and share environment during the transition
• Developed workflow process diagrams for configuration of MS InfoPath Forms
• Created site collections, customize sites and pages per customer request for multiple offices
• Trained new users on the functionality of the SharePoint tool and help define how their process are implemented
• Established and managed the customer SharePoint tool customized helpdesk
• Managed agency-wide SharePoint users groups
• Support corporate proposal efforts, contributed to technical and cost proposal writing

Lead Test Engineer

Confidential

• Served as a strong lead tester who transitioned into a SharePoint Developer, Administrator, and Trainer
• Ensured quality software development of an inventory database management system by writing and executing test procedures for the systems

SharePoint Developer

Confidential

Developed an exciting SharePoint MOSS 2007 workspace that allowed Air Force Aerospace Scientist to communicate and share information across the country using discussion boards and wiki pages

SharePoint Developer

Worked on a cutting edge team to create a SharePoint 2003/2007 high-side document repository with enterprise search technologies. This repository was a crucial toll for the analyst looking for clues to terrorist funding.

Confidential

Quality Assurance Manager QA

Confidential

• Served as a charter member of the BAH NSBS Internal Process Improvement team
• Managed all the Quality Assurance functions for the sector while serving as the only Jr. Project Manager for the entire PI NSBS Team and a valued member of the auditing team for all of the NSBS
• Coordinated with the QA Managers of the other sectors to ensure uniform quality assurance and business practices

Site Communication Processor SCP

• Held various positions as a valued member of the SCP team, from Jr. Tester, to Sr. Tester and Trainer, and culminating as the Quality Assurance and Configuration Manager
• Implemented CMM Level 2 on the contract

Confidential

Application Tester

As an accomplished tester I was responsible for the testing of many systems within the ADNET environment. Performed test for new ADNET System Builds, created and performed functional test scenarios for the Boeing Guard Canadian/US Connectivity Security Architecture. The testing included filtering router, web replication and system functionality. I revised the System Security Authorization Agreement SSAA Security Test Evaluation ST E and created Data Sheets for the ST E. My accomplishments in testing groomed me to conduct and hold multiple training efforts of the ADNET system with the customer.

Template Application Trainer

Confidential

Integral part of the design, implementation, and training team for Past Performance Automated Information System PPAIS . Lead team members in designing and developing applications, and modifying HTML templates in Vision Jade PPAIS

Software Application Engineer

Confidential

Worked with an independent test team to complete single string to multi-site server testing, analyze and debug code and data files using SNAP Template software, and created discrepancy reports for unit testers for NSIPS personnel system.

Requirements Analyst Confidential

• Served as a strong team member during the last cycle of the Software Development Lifecycle SDLC , for the Requirements Management System RMS program at NIMA now NGA
• Collected requirements to assist senior engineers in performing multiple system engineering disciplines