Professional Summary

• Highly experienced results oriented leader with over 20 years' experience, installing and managing communications operations within large complex organizations and mid-size corporations.

Professional Experience

Confidential

Data Hub Engineer/RF Engineer

• Responsible for installing, re-locating, adding, maintaining, testing, troubleshooting, repairing and adjusting the data hub terminal, associated routing, switching, server, communications equipment and power cabling including wiring of the Wireless Matrix packet switched data satellite communications network NORNET in a multi-building campus environment.
• Perform daily operations, servicing and maintenance of Nortel DPN 100, associated tape drives, power plant, data terminals and trunk and line interface equipment.
• Service and Maintain RF Channel units associated equipment and maintain satellite earth station equipment.
• Coordinate with local exchange carriers, inter-exchange carriers, Nortel, EF Data and other telecommunications equipment and service vendors in support of the Nornet operations.
• Worked closely with the assigned vendor installation / support teams.
• Provide technical support to internal engineering and operations organizations through report generation and system installation,
• Install and maintain Data hub equipment, facilities, and network components.

Achievements

• Developed the Standard Operation Procedures SOP for maintaining and operations of the UPS, backup generator and batteries in case of a power outage and for proper maintenance of all associated equipment,
• Trained all personnel in maintenance SOP,
• Maintain and troubleshoot hardware and software problems related to the switch packet data and circuit switched data communications,
• Accelerated the documentation and analysis of all equipment failures, preventive maintenance and/or corrective programs,
• Improve the documentation of maintenance equipment inventory, stock supply and repair records,
• pioneered the design and selection of telecommunications equipment configurations

Confidential

Quality Control Supervisor

• Responsible for planning and implementation of a complex communications network system, which includes cellular, satellites and Dama within Central Africa,
• Coordinate with equipment vendors and contractors in regards to the selection of satellite, switching and varioustest equipment,
• Conduct satellite implementation directly with Intelsat and coordinates satellite links with Telecel affiliatedcountries and other communication carriers,
• Maintain surveillance and control center responsible for the activation, deactivation and change of new cellularand satellite links,
• Collect and analyze outages, degradations and statistical data,
• Established a corrective action reporting system and a situation reporting guide,
• Maintain and operate an ORYX switch and 24 hour trouble call desk,
• Travel extensively to on site locations in Telecel connected African counties with include, Burundi, CentralAfrican Republic, Democratic Republic of Congo Formerly Zaire , Guinea, Ivory Coast, Madagascar, SouthAfrica, Zambia, Zimbabwe and Belgium,
• Present briefings and status reports to senior management personnel.

Confidential

• Supervise and manage in the areas of training, education and development, administration, marketing, advertising, sales, processing, counseling, career planning, supervision, program assessment,
• Counseled and trained numerous personnel in areas of marketing, sales, recruitment, retention, communicationsand conducted research and analysis.

Confidential

• Operated and maintained communication systems using state of the art high frequency, ultra- high frequency, andvery high frequency radio equipment in support of worldwide contingencies levied by the Joint Chief of Staff,
• Performed corrective maintenance on radio frequency, baseband, meteorology and facsimile equipment,
• Maintained and operated Demand Assigned Multiple Access Dama communications network, which providefirst operations use of multi- rate voice technology over UHF communications with 100 reliability duringtactical missions,
• Operated and maintained a HF mobile communications system AN/TSC-122 , procured necessary information,materials and constructed cables.
• Installed and maintained a HF communications network during Operation Desert Shield/Storm
• Provided valuable standby capabilities for super high frequency satellite communications in case of operationalnecessity.

Confidential

• Assigned to a unique 500 man Joint Tactical Communications Unit,
• Deployed worldwide supporting all unified and specified commanders on crisis, contingencies, exercises, anddisaster relief missions,
• Deployment control of the Joint Chief of Staff,
• Supervised and installed, operated, and maintained high, very high, ultra-high frequency radio, satellite and ancillary equipment,
• Supported numerous hatch mount airborne operations providing communications in the Joint AirborneCommunications Command Post, utilizing secure and unsecured communication systems,
• Anti-Submarine Warfare Communications watch supervisor and Special Intelligence Operator,
• Utilized OJ-323 UGS communication console to operate various subsystems of the Anti-Submarine Warfare Support Communications Ascomm platform including Link-11a, high, and ultra-high frequency communications equipment,
• Coordinated secure and plain data and voice circuits with aircraft and other shore installations,
• Operated the vp broadcast, recorded air-to-ground communications,
• Performed briefs and debriefs to aircrews,
• Trained personnel ASW communications, handled message traffic in an accurate and timely manner.

Achievements

• Implemented new procedures for the internal distribution of messages
• Enhanced message follow and increased productivity/quality of workmanship, by streamlining complex andcumbersome procedures