Summary:

• Around 15 years of experience in Software Quality Assurance and Software Testing.
• Good experience in System Analysis, Design, Estimation, Test Bed setup, Manual and Automation testing in Multi-platform Environments.
• Strong working knowledge of QA Methodologies, Processes, Procedures, Validations, Approaches, Best Practices, Guidelines and Standards.
• Good understanding of Software Development Life Cycle, Object Oriented Methodology, Capability Maturity Model and Agile Methodologies.
• Experience in testing Client-Server, Web-based, Java, .Net, Legacy, Web Services and E-commerce applications.
• Worked with various clients, for different domains including Insurance, Finance, Services, Content Management, Banking and scholastic.
• Well versed in working on various Operating Systems like Windows, MS-DOS, UNIX and Linux.
• Experience in interacting with Management, Developers and Business Analysts to identify Needs, initiate Process Changes and resolve Issues.
• Experience in Team Leading, Mentoring, Root Cause Analysis, Implementing New Processes and Technologies.
• Well versed in analyzing Business Requirements, Functional Specifications, Technical Specifications and Use Cases for preparing Test Plans, Test Scenarios, Test Cases, Test Data and Test Reports.
• Planning, Scheduling and Tracking of Test Automation and Manual Projects.
• Experience in Integration, System, Regression, Performance, Compatibility, Security, Exploratory, Usability, UI and UAT User Acceptance Testing .
• Expertise in Defect Reporting, Analyzing, Tracking, Closing and Report Generation, using various Defect Tracking Tools.
• Effective in generating various Test Metrics related to Test Cases, Defects and SLAs.
• Good Experience in testing tools like Quality Center, QTP Quick Test Professional , AutoTestR.
• Expertise in preparing Test summary reports by analyzing the test results of Manual and Automation testing.
• Good experience in Product Testing.
• Well versed in using SQL queries to interact with Oracle and MS SQL databases.
• Achieved Awards for Best Performance.
• Involved in QA/QC Process and Standards Task Force activities, at organizational level.
• Good Team Player, Strong Work Ethic, taking Ownership of Duties and Responsibilities.
• Strong Communication, Documentation, Interpersonal, Leadership, Analytical and Problem Solving Skills.

Skill Set:

Test Tools: Quick Test Professional QTP , Mercury Test Director 8, Mercury/HP Quality Center 9-10-ALM, Rational ClearQuest.

Programming/Scripting Languages: C/C , Delphi, Java, JavaScript, MS VB, VBScript HTML, XML, ASP, COBOL, SQL/PL SQL

RDBMS: MS SQL Server, Oracle, DB2, TOAD.

Operating Systems: Windows, UNIX, Linux, MS-DOS.

MS-Suite: MS-Word, MS Excel, MS Visio, MS Outlook, MS-Project.

Version Control Tools: VSS, CVS, Rational ClearCase, PVCS.

Database systems: Oracle, DB2, MS SQL Server, MS Access, Paradox.

Other software: Lotus Notes, SharePoint, Toad, SQL Management Studio, Hummingbird.

Project Details:

Confidential

Software Quality Assurance Analyst

• Confidential is the world's largest global provider dedicated to banking and payments technologies.
• Various mainframe projects, Service Oriented projects,
• Configuration module eZbusiness , eZcardInfo.com web application, web based online banking applications, Balance Transfer module front end and back end

Responsibilities:

• Analyzing Project requirements and coordinating with Project Manager, BAs and Development teams.
• Preparation of Test Plans, conducting Walkthroughs, reviewing Test Documents and Estimation.
• Designing test scenarios for different financial user groups based on system requirements.
• Taking initiatives regarding Process, Metrics Collection and Automation.
• Preparation of Test Scenarios, Test Cases, Test Scripts and effective execution.
• System, Integration, Regression, Performance, Compatibility, UI, and Usability testing.
• Performing Security testing based on different user levels in the applications.
• Preparation of Test Data for Manual and Automaton testing.
• Functional testing of Web Services.
• Analyzing test results and generating Reports.
• Establishing Traceability between the modules in Quality Center.
• Defect Reporting, Analyzing, Tracking and Report Generation in Quality Center.
• Leading teams with up to 10 analysts. Guiding and mentoring team members.
• Sizing projects and distribution resources between them accordingly.
• Creating and executing SQL Scripts to perform Back-end testing on Oracle and SQL Server databases.
• Testing the application for Data integrity and Consistency.

Environment: Windows, UNIX, .NET C , Mainframe AS400 , MS SQL Server, Web Services, HP ALM, MS Office, MS Outlook, Microsoft SharePoint, Oracle.

Confidential

Software Quality Assurance Analyst

Confidential largest global provider dedicated to banking and payments technologies. With a long history deeply rooted in the financial services sector, FIS serves more than 14,000 institutions in over 110 countries. Headquartered in Jacksonville, Fla., FIS employs more than 39,000 people worldwide and holds leadership positions in payment processing and banking solutions, providing software, services and outsourcing of the technology that drives financial institutions. Responsibilities:

• Created Test plans for each release based on the requirements provided in the functional specification documents.
• Designed test scenarios for different financial user groups based on system requirements.
• Performed Functional and regression testing of Web-Client, Web-Admin applications .net, Windows .
• Generated test scenarios, test cases and test data that meets the criteria for each test case.
• Extracted data from data base using SQL for testing purpose.
• Performed validation testing on back end and front end applications.
• Performed Security testing of the basic security levels in the eZcardInfo.com application security mechanism.
• Executed tests, created problem reports.
• Logged all issues and providing documentation to the development team Mercury QC .
• Worked with business analysts and developers to resolve issues.

Environment: Windows, .NET C , ASP.NET, Mainframe AS400 , MS SQL Server, Mercury Quality Center, MS Office, MS Outlook, Lotus Notes.

Confidential

Software Quality Assurance Analyst

Confidential is a leading global provider of insurance, annuities and employee benefit programs. Through its subsidiaries and affiliates, MetLife holds leading market positions in the Confidential.

Responsibilities:

• Performed functional testing on Web-based application.
• Performed validation testing on back-end environments.
• Performed testing for usability and compatibility of the custom Web application.
• Analyzed system design specifications and developed Test strategies, Test Plans, Test Cases.
• Held meetings with Application Developers and Business Administration teams for presentation of Test strategies and discussions of Test cases and test methods.
• Performed SQL queries to extract data from DB for validation testing on front and back ends.
• Analyzed test results and reported issues.
• Performed defect tracking, participated on defect meetings, discussing test results with both developers and business analysts to isolate defects and find problem solutions.
• Performed Validation and END to END testing with different source systems.
• Wrote and executed regression test scripts using QTP 8.

Environment: Windows NT/2000, UNIX, .NET C , J , DB2, AS400/Cobol, SQL, Test Director, QTP 8, Web Services, SharePoint, HTML

Confidential

Software Quality Assurance Engineer

Responsibilities:

• Involved in test activities for different projects web based, e-commerce, client-server applications
• Created Test strategies, based on the analysis of documentation to achieve the best result.
• Analyzed requirements and developed test plans, test scenarios, and test cases.
• Executed test cases for functional, validation, end-to-end, and regression testing for Web application.
• Performed SQL statements for set up data and retrieved data for tests.
• Analyzed applications and errors, escalated issues to developers, and verified fixes.
• Developed test summary reports for upper management.

Environment: Windows NT/2000, UNIX, Microsoft.NET, J2EE, Oracle 8i/9i, PL/SQL, SQL, Test Director, Microsoft SQL Server, JavaScript, HTML

Confidential

Software Developer

Responsibilities:

• Designed and coded interfaces with C Builder.
• Developed GUI according to client specifications.
• Interfaced, debugged, and tested relational databases Borland Paradox, MS Access, and Oracle .
• Coding, testing, and debugging, diagnosis and correction of error messages.
• Designed RDBMS using ORACLE 7 for the office and warehouse purposes.
• Created computer programs, packages, triggers by coding in PL/SQL.
• Provided Unit Testing of Client/Server applications Windows NT/95/98, Visual Basic 5.0, Oracle,MS Access 97 .
• Financial system programming generated accounts payable, general, ledger, check reconciliation and cash management systems .

Environment: UNIX, C Builder, Borland Paradox, MS Access, Oracle, Visual Basic 5.0.