SUMMARY:

diverse experience in Information Systems specializing in Software Quality Assurance, System Analysis, System/Business Analysis, Testing in Mainframe, Client server, ERP and Web Applications. Experienced in Testing Financial, Pharmaceutical, Insurance, Healthcare and Retail Applications.

• Worked in several capacities, including Test lead, Sr. QA Analyst, UAT Analyst.
• Experience in writing System test plans, defining test cases, developing and maintaining test scripts.
• Created the Test Data for QA and UAT environments.
• Experienced in Agile and Waterfall Methodologies.
• Strong knowledge of the Software Development Life Cycle SDLC .
• Extensive use of documentation to avoid any form of miscommunication or misinterpretation during the entire software development process.
• Experience in validate the data for Inbound and Outbound interface data.
• Experience in customer / client interaction, deep understanding of business systems functionality and technicality.
• Involved in maintaining Test Matrix and Traceability Matrix.
• Strong skills in performing and leading Regression, Load, Functionality, Front End, Back End, Smoke, Sanity, Volume, UAT, System, E2E and Usability Testing for web and Client/Server application.
• Experience in using Mercury Interactive Automated tools such as Quality Center, QTP etc.
• Experienced in Testing EDI format based applications
• Extensive knowledge in backend testing using SQL queries.
• Proactive participation in functional requirement reviews and coordinating meetings with Development team and business users.
• Possess excellent communication and organization skills with the ability to adapt to a new environment.
• Motivated self-starter with exceptional team building, Leadership, and interpersonal skills. Good team player with the ability to work in time sensitive environments.

SUMMARY:

• Operating/Systems Window NT, Windows 98/2000/XP, DOS and OS/2
• Languages SQL, SQL Plus, PL/SQL, BASIC, ASP, VB Script
• ERP People soft 8.8, Peoplesoft 7.5, SAP 4.6 and SAP Business Warehouse 3.0/2.0
• Test Tools Quality Center 11.0, QTP 9.0, Rational Clear Quest 7.0, and IBM Rational Functional Tester
• MF Tools TSO/ISPF, JOBTRAC 3.4, Extra Personal Client
• Databases DB2, Oracle SQL Developer 1.1.3, MS SQL Server 6.0, Sybase 12.5
• GUI Visual Basic 6.0 and ASP
• Server SNA, IIS and LDAP

EXPERIENCE:

Confidential

UAT/Sr. QA System Analyst/Interface Test Team Lead

• Involved in System testing for all new releases
• Review the Program specifications, Detail Design documents, Business Requirements
• Develop the Test scenarios and update the existing scenarios as per the business rules.
• Ensure all positive and negative scenarios to cover all Business Requirements and business rules
• Raise the defects in Quality Centre and escalate to the project managers based on severity.
• Perform UAT Testing as well as Provide UAT Support
• Involved in defect status meetings.
• Provide Status reports to the management leads.
• Performed back end testing using SQL queries to make sure the data is populating accurately
• In the application as well as in Business Object Reports
• Validate various Business Object report layouts as per the requirements in specifications
• Perform and validate the Case Management, Case Tracking and Eligibility Test Scenarios
• Create Test Data to Validate Core Functionality of CURAM,Interfaces and BO Reports
• Perform Regression Testing for all new releases
• Working closely with Business Analysts, Developers and Business Partners if there are any issues during UAT/SIT testing process.
• Executed the Test Cases for Medicaid, General Assistance and Temporary Assistance for Needy Families.
• Performed on testing various SAP Business Objects Reports of NJ Department of Human Services
• Created and executed the Scenarios for Inbound and Outbound Interfaces
• Involved in Business Partner Testing and provide support to Business Partners
• Involved in validating Inbound and Outbound Interfaces

Environment: CURAM Application, Windows 7, Oracle 11g, Quality Center 11.0, SharePoint and IBM Rational Clear quest, SAP Business Objects 12.1

Confidential

• Worked as a UAT and System Analyst for Verizon Wireless, Orangeburg and involved in testing Vision and Point Of Sales Application enhancements.
• Participated in design walk through for various Vision and Point Of Sales enhancement projects
• Review the Design, Functional and Technical documents
• Develop the Test Plans and Test Cases for assigned projects
• Conduct the Test Plan and Test Case walk through
• Perform system and function testing for all releases
• Log in defects into Quality Center
• Involved in daily defect status meetings
• Perform the regression testing for all releases
• As per business rules create the XML Request files and validate the Repose XML via Test Me tool
• Extensively used XML Spy for manipulate the XML Data as per the requirements.
• Create the XML Test data files for execute the Test Scenarios
• Provide support for UAT testing
• Perform API Testing using DVS Test Me tool
• Verify the Log files for request and responses for user transactions.
• Involved in Stability meeting
• Perform back end testing using SQL

Environment: Windows 7, Oracle 11g, XML, Quality Center 10.0, TSO, SPUFI, DVS Test Me, XML Marker

Confidential

Worked as a Sr. QA Analyst/Team Lead

• Accounts Receivables, Accounts Payables, and Purchasing Billing.
• Developed Test Plans for Peoplesoft 9.1 Upgrade Modules.
• Participated in FRD/BRD walk thru meetings.
• Developed the Test Cases and Imported to Rational Quality Manager.
• Executed the Test Cases in Dev/QA/UAT environments.
• Involved in automate functional Test Cases in Rational Functional Tester.
• RQM is used for defects tracking.
• Conduct and coordinate the defect status meetings.
• Generate Provide day to day QA status reports to the respective managers.
• Performed User Acceptance Testing on Peoplesoft Payroll and Financial Modules
• Involved in User training sessions.
• Add, Update and Delete the customers in CRM
• Validated various inbound and outbound interfaces with reference to Payroll
• Validate the Customer Interface between Peoplesoft to CRM and vice versa.
• Validate the data in CRM as well as Peoplesoft
• Performed Private and Public query testing to validate the data from Peoplesoft 8.8 to 9.1
• Involved in Functional, system and integration testing.
• Performed Regression testing for various builds Test Moves .
• Validate the inbound and outbound data files for accuracy.

Environment: Windows XP, Oracle 11g, Peoplesoft 9.1, RQM 2.0, RFT 8.2

Confidential

Worked as a Sr. Quality Assurance /Team Lead

• Coordinate Offshore and Onshore QA Resources.
• Review the Business Requirements, Program specifications and Functional requirements.
• Develop the QA Test Plan and Provide the QA Project status day to day to the Management.
• Validate the Financial Data for Various EDI formats like ISO XML, Finsta V1.1, ISO XML Camt 53, ISO XML Camt54,BAI2, SAP MT940, SWIFT MT940, DEBMUL and CREMUL.
• Involved QA and Development walk thru review meetings.
• Performed User Acceptance Testing and provide support for the users.
• Provide the Test matrix to the Management.
• As per the business rules create the XML test data to validate the test scenarios.
• Created XML Test Data files Used XML Marker for create and update the XML files for executing test cases.
• Upload the Test Scenarios into Quality Center.
• Performed back end testing using SQL queries and change necessary data in the backend.
• Validated Monthly, Quarterly and Yearly Financial Statements
• Conduct the daily Defect triage meetings and follow up the high priority defects with the respective teams for faster resolutions.

Environment: Windows XP, Oracle 10g, .Net, XML, HP Quality Center 9.0 , Compare it, Unix, Java, IE.

Confidential

Worked as a User Acceptance /Business Operations Test analyst

• Reviewed the Functional requirements and Business Requirements and developed Test Plan and Test Cases.
• Test Plan, Test Cases, Test Data and Test Results for all releases are uploaded to SharePoint.
• Validated Financial Reporting Model Reports and Financial Reporting Model reports for all new releases.
• Run the SQL queries and compare the data against the FRC/FRM Reports.
• Involved in performing regression testing for all releases.
• Prepare the Test data for all releases.
• Performed manual testing and validated the FRM and FRC reports for all releases.
• Schedule the Test assignments among the group.
• Log the defects into the Rational Clear Quest.
• Involved in UAT Testing
• Provide support during the UAT.
• Perform Triage and Coordinate with business, system, development departments to resolve the sever defects.
• Create RTM Requirement Traceability Matrix Report and send it to the QA Manager.

Environment: Windows XP, Oracle 10g, .Net, MS SQL Server, XML, share point, Hyperion Sybase 9.3 , Quality Center 9.1 , Rational Clear Quest 7.0 , Doors, PeopleSoft GL 9.0 , Business Objects 12.1 , and Crystal Reports

Confidential

Sr. QA Analyst

• Involved in creating Test Scenarios for Government Pricing as per Par requirements.
• Executed the Test Cases for all new Model N releases.
• Logged defects in Clear Quest and participated in the follow up day to day meetings.
• Participated in defect tracking meetings.
• Created the Test Data for various price types.
• Configure MAMP, BP, QAMP, QNFAMP, ANFAMP, FSS, PHS and FCP Price types.
• Validate the Data for various Government Prices and Reports and compare with the Database.
• Run SQL queries and validate the data against the database.
• Performed manual testing and validated the Government Pricing reports.
• Involved in Regression, Integration and UAT Testing of Par Revenue Management Project.
• Publish, File and Close the Government Price Work Books and verified the data.
• Created and validate Medicaid Programs for different States.
• Created and validate the Medicaid payments.
• Created Medicaid Payment Adjustments and Medicaid Rebate Claims.
• Involved in develop and execute the Medicaid scenarios.

Environment: Windows XP, Oracle 10g, JD Edwards, Congo's, Quality Center, Rational Clear Quest, Model N Revenue Management Suite

Confidential

QA Team Lead /Sr. QA Analyst

• Analyzed the User, Business and functional requirements and developed Test Cases.
• Executed Voice over IP Test Scenarios.
• Created and executed End to End Test Cases for PHA Application.
• Developed the Test Scripts for Stage, Current and Data Mart.
• Developed the Test Scripts for ETL Extraction Transformation and Loading business rules.
• Created test data for PHA application and validated the data.
• Created scenarios for web based application which integrates with the CTI/Telephony System
• Performed testing Health Dialog Call Center CTI/Telephone systems using VoIP and TDM
• Validated EDI Health Care Claim Status and notification 276 277 for Health Care Products and Services provided to the customers.
• Participate in Business and Functional specification reviews.
• Executed the Scenarios and reporting the defects in Rational Clear Quest.
• Perform back end testing using SQL queries.
• Developed UAT scenarios for Siebel 2000.
• Performed User Acceptance Testing for Siebel 2000.
• Involved in user training sessions.

Environment: Windows XP, .Net, VoIP, CTI/Telephony, Agile Approach, MS SQL Server 2005, VoiceXML, Visual Studio, Clear Quest, Siebel 2000, Bug Zilla and IBM Rational Functional Tester

Confidential

Sr. QA Analyst /Lead

• I was involved in validating to make sure the customizations are working correctly as per the requirements before they release to the production.
• Developed the Test Scenarios for Benefits and Enrollment Module.
• Coordinate and conduct the daily defect tracking meetings.
• Prepare and Provide status reports to the QA Manager and Director Day to day basis.
• Facilitate the Review meetings for Test Conditions and Test Plans.
• Create the Test data for all test cycles.
• Attending for Functional and Technical specifications walkthroughs.
• Analyze the Business and Functional requirements and develop the functional test scripts.
• Created the defect status and test condition summary reports.
• Validate all type of Regular, Eligible and Adjustable invoices after AR runs for all cycles.
• Provide support to User Acceptance Testing team.
• Performed back end testing using SQL Plus.

Environment: Windows XP, Oracle 9i, PeopleSoft 8.8, People tools 8.0, Test Director 8.0, Quick Test Pro 6.5

Sr. QA Analyst

• Conduct daily status meetings within the group and provide updates to the QA Manager.
• Created User Acceptance Test Plan and Test Scenarios.
• Validated the data after Extraction from different sources.
• Validated the data after Transformation applying business rules.
• Validated the data after Load to the Stage, Operational Data Store and Data Mart.
• Validate the Inbound and Outbound data.
• Provided UAT support during User Acceptance Testing.
• Prepared Test Plan for different AR/AP/GL Modules.
• Maintain Quality center for creating user, projects, requirements and defects.
• Upload the Test Scenarios into Quality Center.
• Perform back end testing using SQL queries and change necessary data in the backend DML .
• Involved in preparing and executing configuration test scenarios.
• Involved in performing System and Integration Testing for Billing/AR/AP/GL Modules.
• Performed regression testing for various builds before goes to the production.
• Participated in Functional and Technical Specification reviews.
• Conducted daily defect tracking meetings day to day basis.
• Performed Inbound and Outbound Interface testing for GL, AR and AP Module.

Environment: Windows 2000, Oracle 9i, PeopleSoft 8.8, People tools 8.4, Test Director 8.0, Quick Test Pro 6.5, DataStage Ascential 7.1

Confidential

Sr. QA Analyst

• Analyzed the Design and Functional Requirement Documents for HRMS.
• Involved in Functional Requirement Specifications, QA Test Plan, and QA Test Scenario review meetings.
• Involved in Execute the QA Test Scenarios in Test Lab.
• Performed manual testing for all functional test cases for all test cycles.
• Performed back end testing using PL/SQL.
• Create and validate the data for all testing cycles.
• Involved in User Acceptance Testing and User Training.
• Report the defects in Rational Clear Quest.
• Conducted defect review meetings.
• Performed backend testing using SQL queries.
• Perform testing on Demo PeopleSoft 8.8 Service Pack.l.
• Uploaded all test related documents like Test Plan, Test Results and Test Results to Documentum.

Environment: Windows XP, Oracle, Documentum, PeopleSoft 8.8, People tools 8.4, Test Director 7.6, Quick Test Pro 6.5, Internet Explorer 6.0 and Rational Clear Quest

Confidential

Sr. QA Analyst

• Developed the Test Plan and Test Scripts for Krisk America 2.
• Executed Test Cases manually for different builds.
• Reported the defects in Clear Quest.
• Performed regression testing for different builds.
• Performed functional Testing.
• Updated the questionnaire for KRISK as per the user requests in Admin.
• Developed Test scenarios for the Continuous Risk Monitoring web based intranet application.
• Developed the Test Plan for the Continuous Risk Monitoring application.
• Executed the test cases for different builds for the CRM Application.
• Performed a smoke test before it goes to production.

Environment: IE, SQL Server, UNIX, JSP, JavaScript, VB6, VB Script, ASP, IIS and Rational Clear Quest

Confidential

Sr. QA Analyst/QA Lead

• Developed Test Scripts for Group Insurance Data Warehouse GIDW for Stage, ODS and Data Mart.
• Validated the data after extraction from the source
• Validated the data after running the scripts for business rules and transformation rules.
• Validated the date after loading into different stages like Stage, Operational Data Store and Data Mart.
• Validated the scripts against Stage tables and reported the defects in PVCS Tracker.
• Reviewed the Functional and Technical specifications for Agency Database application which is using for Property and Casualty
• Developed the Test Cases for Property and Casualty application
• Executed the test cases for all new releases in System and UAT environments.
• Created the Test data for QA and UAT environment.
• Validated the data for accuracy in all test cycles.
• Performed Regression Testing on Stage Validation Scripts.
• Involved creating UAT Test Plan and Test Scenarios
• Executed the UAT Test Cases and reported the defects in defect tracking tool.
• Involved in User training and support.
• Performed Audit Control, Duplicate row, Required/Mandatory, Date Check, Formatting, Numeric, Monetary, Domain Value and Data Integrity checks against the data.
• Led a team of 5 testers involved in testing the Web enabled annual benefits enrollment and IVR Applications.
• Involved in testing the Peoplesoft Application upgrading to 7.5 in different modules such as Payroll, Human Resources and Benefits.
• Executed the Test Cases for employee benefits using the browsers such as IE and Netscape.
• Performed User Interface Testing for Employee Benefits Enrollment, Employee Compensation Tracking and Employee Bonus IVR applications.
• Performed regression testing for different releases of Employee benefits web enrollment application.
• Run QMF queries on DB2 database and OLQ queries on IDMS database to validate conversion data.
• Modify and Submit JCL jobs.

Environment: Windows NT, UNIX, Mainframe, Oracle, Db2, PeopleSoft 7.5, JSP, JavaScript, J2EE Technology People tools, Test Director 7.6 and Internet Explorer 6.0 , TSO/ISPF, CICS, JCL,JOBTRAC 3.4, Extra Personal Client

Confidential

Lead/Senior QA Analyst

• Worked as a Lead/Senior QA Analyst involved in developing standard Test Strategy, Test Plan and Test Case documents.
• Involved in testing various applications such as Office 2000 upgrade, Peoplesoft upgrade to 7.5 implementation of new accounting system application for Clear View Theaters.
• Developed the Test Plans and Test Cases for the above-mentioned applications.
• Executed the Test Cases and reported the defects in Test Director using Mercury Interactive Tool.
• Performed back-end testing using SQL.
• Performed Regression Testing for different builds.
• Followed up on defects with developers in order to resolve them.

Environment: Windows NT, UNIX, Db2, PeopleSoft 7.5, Peopletools, Oracle, Test Director, Winrunner, Load Runner and Internet Explorer 4.0

Confidential

Sr. QA Test Analyst

• Involved in testing the products 'New Issue', 'Post Trade Activity' 'Web Collaboration':
• Research, Analytics, New Issue, Market Insights, Trading/Offerings, Post Trade Activity and Products/Services
• Involved in Testing Merrill Lynch's Portal Web Site Application 'Direct Markets OnLine'. The Portal Web Site consisted of the following products:
• New Issue featured the latest information on Merrill Lynch's Equity Capital Market activity in the global primary markets. Users of New Issue included institutional investors, issuers and syndicate members.
• The Listed Futures Options site available through the Direct Markets Portal is the previously existing Futures Information Retrieval System FIRST .
• Same day activity reports, client status reports, statements and historical reports and management
• Reports that summarize trade activity across future products and accounts.

• Conferencing with the client while on the webline session.
• Developed the Test Scripts and modified the existed scripts according to specifications.
• Wrote SQL queries and performed back end testing for Post Trade Activity.
• Performed Regression Testing for all new builds.

Environment: Windows NT, 95, Oracle, Clear Quest, Winrunner, Test Director and Internet Explorer and Netscape

Confidential

Sr. QA Analyst

• Involved in QA Analysis, developed Test Plans, and generated Test Scripts.
• Executed the Test Cases both manually and automatically using SQA Team Test 6.1 .
• Reported bugs in Reporting Tool Team Track, ITRAX .
• Project Requirements, System Test Requirements, and Test Plan walk through.
• Performed Regression Testing.
• Back-end testing using WISQL/MSQUERY for data integrity and accuracy.

Environment: Windows 95, NT, UNIX, Sybase, WISQL/MS Query, SAQ Robo, Team Trac, ITRAX, SQA Team Test and Internet Explorer

Confidential

QA Test Analyst

• Involved in developing Test Plan for the CASPaR project
• Developed Test Cases and Test Procedures based on the requirements.
• Set up Load Test Tool in SQA Testing Lab.
• Trained other testers on Load Test Tool in the SQA Group
• Performed web server testing using simulated virtual users.
• Automated GUI and system testing using SQA Team Test 6.1.
• Run QMF queries on DB2 database and OLQ queries on IDMS database to validate conversion data.
• Modify and Submit JCL jobs.

Environment: Windows NT, UNIX, Mainframe, Db2, Oracle, SQA Robot 6.1, SQA Load Test Tool, TSO/ISPF, CICS, JCL,JOBTRAC and Internet Explorer