PROFESSIONAL SUMMARY

• Over fifteen years of wide-ranging technical testing experience including wireless, web and client/server systems.
• Full complement of skills in management, leadership, testing and the software development lifecycle, and testing processes.
• Hands on experience in creating and maintaining test labs with hardware and software upgrades for large projects.
• Excellent documentation and presentation skills coupled with training brown bags at client sites.
• Successfully instituted weekly status meetings to evaluate and enhance production quality within the development team and enhanced the relationship between testing teams and development teams.
• Currently hold VA Public Trust and DOD Secret Clearance. Previously held a Level 1 U.S. Customs and Border Patrol clearance.

TECHNICAL SKILLS

• SOFTWARE: SOA Suite, COTS, XML and HL7 messaging, PVCS Tracker, Star Team, Visio, Crystal Reports, MS Project, Microsoft Office 97/2000/XP Word, Excel, Access, PowerPoint , Microsoft Outlook 97/98/00/XP, Visual Source Safe 5.0, Rational Robot automated testing tool, Win runner and Load runner, Test Director
• OTHER SOFTWARE: Virtual Network Connection VNC , Citrix, Symantec Norton Ghost, ProComm, Pc Anywhere, Clarify, MS DOS 6.22, FTP, NetBIOS, IPX/SPX, TCP/IP, and NetBEUI, Dell Dimension, Optiplex, CD-Writer, HP, Quality Center, Compaq Servers, 3Com Boca Hubs, Windows NT4.0 Server Workstation
• OPERATING SYSTEM: Windows 95/98/Me/2000Pro/XPHome/XP Pro
• RDBMS: Microsoft SQL Server 7/2000, Oracle

PROFESSIONAL EXPERIENCE

Confidential

Sr. Test Engineer

• Using TFS, MTM process to manage and track User Stories/Defects
• Utilizing Mirth for document translation and routing
• HL7 2.2, 2.3, 2.5.1 and 3.0 , XML Government Messaging
• SOA Suite, COTS
• Agile Development Approach
• Utilizing CA LISA automation tool

Confidential

IV V Scientist

• Provide IV V services to the VA on its Chapter 33 LTS Long Term Solution project for the new rules within the post 9/11 GI Bill.
• Create test plans, test cases, functional specifications, project schedules, and scenarios, using system requirements as defined by the customer and developer Use Cases.
• Participate in integration testing, stress testing, and system performance testing, including development of Sprint/System/Regression test plans and collection and analysis of test results.
• Strong understanding of the SDLC, particularly software testing processes and techniques.
• Support and work on integration of applications and upgrading software to latest version.
• Demonstrate experience testing web based applications. Experience with manual and automated testing processes. Experience in Cross-browser testing.
• Identify software defects and ensure functionality of all aspects of the software.
• Agile Development Approach
• Conduct daily SCRUM Stand-Up meetings using Agile Development Approach. Attend Bi-weekly sprint planning and burn down list meetings.
• Using Target Process to manage and track User Stories.
• Use Rational Quality Manager RQM to execute and track manual and automated test cases, utilizing the adaptor to enable the ability to execute automated test scripts/suites via the internet from anywhere in the world. Rational Functional Tester RFT to develop and maintain Automation Scripts and suites this greatly increases the efficiency of the IV V testing.

Confidential

Test Lead

• Created test plans, test cases, functional specifications, project schedules, and scenarios, using system requirements as defined by the customer and developer Use Cases.
• Participated in the execution of regression, functional and system tests.
• Participated in integration testing, stress testing, and system performance testing, including development of test plans and collection and analysis of test results.
• Supported and worked on integration of applications and upgrading software to latest version.
• Identified software defects and ensured functionality of all aspects of the software.
• Assisted Product Support and Product Managers with call escalation.
• Handled all aspects of major release testing, such as integration, manual, performance and regression testing and user acceptance testing.
• Utilized SQL Query Analyzer and Enterprise Manager to perform command-line SQL and database management techniques taking full advantage of Sybase database capabilities to perform DB verification.
• Tested the security features of the applications.

Confidential

Test Lead

• Participated in the development of test plans, test cases, test scripts and the execution of regression, functional and system tests.
• Provided guidelines to test team members.
• Supported and worked on integration of applications and upgrading software to latest version.
• Utilized command-line SQL and database management techniques, to take full advantage of Sybase database capabilities for data validation and verification.
• Used SharePoint to update team and testing status. Primary focus on manual testing, but some performance testing.
• Used Rational Robot and Test Manager for scripting and play back, also used Clear Quest as the defect tracking tool.
• Automated regression and stress testing activities where possible.
• Attended requirements reviews and design reviews to provide QA representation.

• Established objective quality release methods.

Confidential

Test Manager

• Participated in the development of test plans, test cases, test scripts and the execution of regression, functional and system tests.
• Participated in integration testing, stress testing, and system performance testing, including development of test plans and collection and analysis of test results.
• Identified defects and requirement discrepancies while generating defect reports and communicated defects and discrepancies to the PM, and Technical Leader.
• Responsible for completing editorial review of web content and evaluating sites for compliance with policies.
• Demonstrated experience testing web based applications. Experience with manual and automated testing processes.
• A Strong understanding of the SDLC, particularly software testing processes and techniques. Cross-browser testing. Testing for 508 and W3C Standards.
• Utilized HP Quality Center for test case management and defect tracking.

Confidential

Test Team Lead

• Led a team of five testers, coordinated test and working schedules ensured proper coverage for scheduled days off and all projects.
• Identified software defects and ensured functionality of all aspects of the software.
• Created test plans, test cases, functional specifications, project schedules, and scenarios, using system requirements as defined by the customer and developer Use Cases.
• Performed Manual testing of Web sites
• Utilized command-line SQL and database management techniques for data validation and verification.
• Coordinated weekly code releases from the test environment and promotion from QA to Pre-Production then from Pre-Production to Production.
• Maintained a SharePoint site for tracking promotion of code throughout the testing cycle.
• Entered bugs into an in-house bug tracking system.
• Assisted in tracking code advancement through our problem tracker system from inception to release.

Confidential

QA Manager

• Created test plans, test cases, functional specifications, project schedules, and scenarios, using system requirements as defined by the customer and developer Use Cases.
• Implemented Bugzilla Bug Tracking software. Identified software defects and tracked in Bugzilla.
• Conducted DEMO's of the software at the client site.
• Tested Web-based GUI written in Microsoft .NET.
• Handled all aspects of major release testing, such as integration, manual, performance and regression testing.
• Utilized command-line SQL and database management techniques, to take full advantage of Sybase database capabilities for data validation and verification.
• Conducted BizTalk2004 testing to include all aspects of the deployment of queues, orchestrations, lookups and DATA verification of document translation. BizTalk document types EDI and XML

Confidential

Test Lead/Manager

• Identified software defects and ensured functionality of all aspects of the software.
• Created test plans, test cases, functional specifications, project schedules, and scenarios, using system requirements as defined by the customer and developer Use Cases.
• Handled all aspects of major release testing, such as integration, manual, performance and regression testing.
• Utilized command-line SQL and database management techniques take full advantage of Sybase database capabilities for data validation and verification.
• Worked closely with developers to ensure the quality of the applications.
• Entered bugs and change requests in an In House bug tracking system.
• Held weekly meetings for testing status updates and state of the testing cycle.

Confidential

Software Systems Test Engineer

• Met with the customer or used system documentation to determine and document application requirements. Determined that software requirements are verifiable and quantifiable. Wrote test plans and built test cases based upon system requirements. Built Test Data Sets.
• Performed Manual Systems Acceptance Tests according to approved test plan. Developed test scenarios and provided support for User Acceptance Testing. Wrote test summaries and test problem reports.
• Used PVCS Tracker to record Test Problems. Regularly participated in test readiness and Release Readiness meetings. Applied approved technical approaches to testing to ensure that applications are evaluated in an analytical and systematic manner. Assisted test automation developers in creating and maintaining automated test scripts.

Confidential

Test Manager/Lead

• Responsible for personnel management including but not limited to: schedules, time off, vacation, and sick days.
• Implemented a system for Developers to hand off code to the test team by establishing a unique server for the test team to ensure the validity of the testing efforts. The Developers place the code in Visual Source Safe and the test members created the system on the test server to ensure a closed test system for Verification and Validation.
• Collaborated with the Director of Development to establish testing schedules/timelines for project plans. Worked with Developers to ensure milestones are met within schedule.
• Did a cost/benefit analyst of purchasing the IBM/Rational Robot automated testing suite to increase speed and accuracy of the testing team. Also analyzed Mercury Interactive Software and other products.
• Implemented the Rational Robot automated testing tools for use by the test team.
• Purchased Crystal Reports Developer Edition, integrated with the Rational Robot suite for reporting the findings of the automated tools.
• Tracked bugs via an in-house Defect Tracker.
• Mentored junior test team members in the utilization of Rational Robot Automated testing tools, an in-house Defect Tracker, Visual Source Safe, Crystal Reports, Writing Test Cases and Test Plans.

Confidential

Test Lab Manager

• As a Test Lab Manager ensured the security and integrity of all systems to make sure they resemble the End User environment as much as possible. Assigned access to all lab PC's to developer's and tester's. Upgraded hardware and software as needed.
• Set lab procedures for monitoring the change control process by defining who is allowed to make changes to the test lab environment by project. Created a Lab Standard Operating Procedures SOP manual for submission, to the Development V.P.
• Identified software defects and ensure functionality of all aspects of the software.
• Created test plans, test cases, functional specifications, project schedules, and scenarios.
• Assisted product support and Product Managers with call escalation.
• Handled all aspects of major release testing, such as integration, manual, performance and regression testing
• Tested the security features of the applications