SKILLS SUMMARY

• Perform Quality Assurance and Software Testing functions employing processes, tools and approaches consistent with most System Development Lifecycle methodologies.
• Proficient in both manual and automated software testing techniques, including White Box, Frontend Testing, Backend Testing, validation in Qcare, Black Box, Regression, Smoke Leak and other testing methods. Hands on capabilities with automated testing tools including Quality Center, ALM, QTP, LoadRunner and JIRA.
• Capable of producing or participating in the production of Test Plans, Test Case development, Defect Tracking, Risk Based Testing Analysis as well as reporting testing results to project team members, project stakeholders and senior management.

EXPERIENCE

QA Analyst - Confidential

• Received training in pragmatic software testing, database and programming for testers and risk based testing best practices
• Acted as an integral member of a quality assurance team throughout the testing process of websites and applications
• Help design test cases in a logical manner that enabled our team to employ them effectively
• Created automated scripts using Quick Test Pro's QTP recording function
• Monitored our collective progress throughout the software development life cycle SDLC ensuring that we met both our entry and exit gate goals
• Jira administrator structuring the software to allow our team to track bugs, defects and irregularities that were discovered
• Used structured query language SQL - MySQL in order to query databases and gather the necessary data to discern results
• Manually tested ad hoc several webpages on multiple platforms desktop, laptop, iPad, Android, etc.
• Conducted end-to-end testing logging defects as they occurred
• Utilized VMware by developing images and configuring them to create several virtual environments for testing as required
• Garnered a strong understanding of UNIX based operating systems Linux, Ubuntu, etc. and obtain a rudimentary understanding of shell scripting
• Created several Microsoft Excel spreadsheets to facilitate recordkeeping
• Gathered the data from all members of the team in order to compile end of the day reports
• Served as the liaison between our team and the program manager at the opposing organization submitting a daily report detailing our results defects found, test ran, etc.
• Assisted in the interview process as an integral member of the evaluation during our assessment of potential future employees for the quality assurance team

Confidential

Sharp Decisions Consultant

• Integrated into the QA user acceptance testing UAT team becoming a fundamental member during the testing process
• Participated throughout the agile testing process adjusting the scope of testing as new issues arose
• Used Microsoft Excel to create graphs, charts and reports that spanned the entirety of the testing cycle coverage for all releases
• Worked directly with project managers and QA leads to develop the aforementioned reports adhering to all request as it related to the data's representation
• Generated reports with the dashboard feature of QC/ALM and converted the results into PDFs using the program Nuance PDF Converter
• Through ALMs dashboard queried the database using SELECT, WHERE, HAVING, JOIN, etc. in order to locate specific data as requested and to rectify discrepancies between different parties reporting values
• Disseminated weekly reports compiled in both Excel and PowerPoint of my teams project progress to all applicable parties which included team members, program managers and the senior director of IT
• Used PowerPoint to develop instructional walkthroughs detailing the methods and procedures of how to properly operate ALM in terms of structurally entering releases, cycles, requirements, test cases, and test labs these operating procedures have since been adopted by the entire QA department
• Utilized both Quality Center QC and Application Lifecycle Management ALM software to provide traceability throughout the SDLC process
• Input a litany of test cases, requirements, cycles, releases and defects into the aforementioned applications QC and ALM ensuring that proper linkage was established
• Perused through business requirement documents BRDs and technical requirement documents TRDs in ordered to demarcate the specific dimensions of the requirements/cycles/releases
• Worked first hand with Business Analyst for the purpose of gathering a lucid understanding of the test cases and their design steps
• Performed baseline, functional, regression and remediation testing for the purpose of converting Emblem Health from ICD9 to ICD10 in order for them to be in compliance with the Patient Protection and Affordable Care Act

Confidential

Park Ranger

• Confidential Interpreters are specially trained to engage the public so that each park visitor can find a personal connection with the meanings and values found in the places and stories of that park. They help visitors explore the many dimensions of parks by introducing them to a variety of perspectives.
• Responsibilities:
• Developing and presenting briefings, lectures, multi-media shows, structured and impromptu talks, guided tours, on-and off-site programs to school, community groups, subject matter specialists, and special interest groups, about park resources and the rules for park usage, employing appropriate interpretive techniques and devices geared to the characteristics and interests of particular audiences.
• Wrote text or prepared illustrations to develop new interpretive documents and materials, such as guidebooks, handouts, slide shows, and exhibits.
• Developed project plans and coordinated the production and installation of new media.
• Maintained a working knowledge of new and emerging technologies and uses this knowledge in the creation of products and services.
• Participated in planning the interpretive program for a season or for a longer span of time identifying program improvements, recommending methods to target and attract untapped audiences, developing schedules for special events, serving on committees to develop ideas for wayside or roadside signs and exhibits geared to the themes of the parks interpretive program, providing training and orientation to volunteers or others serving in the park during a period of time.

Confidential

Police Officer,

Responsibilities:

• Observe/investigates suspicious behavior or circumstances. Isolates, contains, or neutralizes individual s attempting trespass, robbery, assault, or similar violation of law.
• Controls incident scenes and potential disturbances such as bomb threats.
• Responds to requests for emergency. Patrols inside and outside the facility.
• Monitors physical security of the facility through closed circuit television, and various alarm systems.
• Responds to intrusion alarms, deters unauthorized entry, and reports malfunctioning equipment.
• Enforces NGIC procedures and regulations on access to facilities, ensuring that all individuals entering NGIC facilities have proper identification, clearances and access documentation.
• Inspects packages, equipment, and hand carried articles entering and leaving facilities, to enforce compliance with classified and compartmented materials controls. Performs a variety of staff duty functions.

Confidential

Inspection Officer,

To inspect all vehicle's and all personnel that enters the base of Mosul, Iraq for any weapons, drugs or bombs. To make sure that nothings comes in and out of base that is not wanted. Also helped in operation clean sweep which is to help close down certain bases.

Confidential

Correction Officer

Guards inmates in institution in accordance with established policies, regulations, and procedures: Observes conduct and behavior of inmates to prevent disturbances and escapes. Searches inmates and cells for contraband articles. Guards and directs inmates during work assignments. Patrols assigned areas for evidence of forbidden activities, infraction of rules, and unsatisfactory attitude or adjustment of prisoners. prepare written report concerning incidences of inmate disturbances or injuries.

Confidential

Police Officer,

Responsible for enforcing laws, maintaining order, deterring crimes and apprehending offenders. Patrolled assigned areas to ensure safety and law compliance. Responded to calls pertaining to various complaints and filed the necessary reports to state what transpired. Conducted routine traffic stops. Successfully completed the city of Richmond's Police Academy.

Confidential

Security Officer

To guard, patrol, or monitor premises to prevent theft, violence, or infractions of rules. I also maintained a log book so my superior could know what happened throughout the day.

Confidential

Assistant Manager

• Supervised employees and ensured that they performed their duties as per the standards set by our company.
• Responsible for the weekly distribution of payroll checks. In addition, ensured that all new merchandise were inventoried and properly displayed.
• Assisted customers with purchases as well as provided assistance to rectify any problems which would arise.

Confidential

• Supported management and staff and assisted with major projects.
• Supervised the soldiers under my charge and ensured mission accomplishment.
• Counseled and mentored soldiers on their performance and conduct marks.
• Repair, maintain, fuel, service and provide power to generators.