PROFESSIONAL SUMMARY

• Over 26 years of experience in the areas of Software Testing, Test Management, Software Quality Assurance, ERP SAP PeopleSoft , Business Analysis and Requirement Analysis.
• Resourceful in creation and execution of test artifacts, defect management creation of project documents like test strategy, schedules, release notes.
• Experience in both manual automated testing of software applications, products and components. Deft in handling functionality testing, integration testing, system testing, business/ user acceptance testing, regression testing as well as defect and test environment management, planning walkthroughs and reviews.
• Quality exposure in the quality processes of defect prevention, metrics collection and SLA management. Sound understanding of CMM guidelines for Software Quality Process.
• Track record of successfully executing HP/Mercury QTP, WinRunner, LoadRunner, Quality Center, TestDirector, Rational Robot, Starbase's Caliber tool and Compuware's QARun/QALoad
• Worked closely with Nationwide Insurance, AIG, Eli Lilly et al
• Flair for adapting quickly to dynamic business environments and steering process reengineering initiatives. Adopting pragmatic approach in improvising on solutions and resolving complex business issues
• An effective communicator with strong people management, coordination, analytical and problem-solving skills.

Countries visited on Business: India, USA, UK, Canada, Poland, Trinidad Tobago, Japan

TECHNICAL SKILLS

Tools/Programs: QualityCenter, QTP, Test Director, Winrunner, Loadrunner, Rational Robot, VBScript, C, C , SQR, COBOL, JCL, PVCS, Java, .NET, J2EE, Visual Basic, MS Office Suite, Niku, SharePoint, Cognos, Clarity, HTML, DHTML, XML, Web Sphere, VSAM, JCL, CICS, IBM AS/400, ClearQuest TOAD SQL PL/SQL

Databases: MS-SQL Server, Oracle 7.2, Teradata

Operating Systems: WINDOWS NT, WINDOWS 2000, Windows XP, Windows Vista, UNIX, MS-DOS, MVS, OS/400

Applications/COTS: SAP, PeopleSoft, Siebel, Amarta, Ingenium,

Methodologies: SDLC, Agile Scrum , Six Sigma, ISO 9000, CMM I , TQM, RUP, SOA, SOAP

CERTIFICATIONS: CSQE ASQ , CSQA QAI , FLMI LOMA , PMI-ACP

PROFESSIONAL EXPERIENCE

Nationwide Financial

• Managed multiple Mobile Testing assignments using Responsive design in an Agile Testing Environment with QTP, Quality Center Cucumber, Ruby and JRuby, Java tools
• Underwent training in Ruby/Cucumber testing framework
• Underwent training leading to PMI-ACP certification
• Prepared relevant artifacts including Master Test Strategy documents and provided periodic status updates on testing progress and defect correction
• While leading a team of testers, also tested hands on the Application using multiple devices
• Involved in User Story development using Test Driven Development/Design
• Worked in an Agile Testing environment with best practices from SCRUM ,XP, Lean and Kanban.

Confidential

Senior Quality Analyst

• Provided advice for improving QA processes within DFI Infotech and DFI Group
• Provided guidance for QA Projects for Engineering and MBA Colleges

Confidential

Role: QA Lead

• Reviewed test cases and Provided feedback to the BA team as needed
• Exported Requirements to Quality Center and created linkages between test cases and Requirements
• Worked with a third party vendor in Germany to ensure that the QTP Add-in they were working on for CinTas recognized objects of the SAP SCM Mobile Application
• Converted Manual Test cases into QTP automation test cases in Quality Center
• Helped the client in creating the needed Test Envirnment for testing the ap on Desktop as well as on handheld devices.
• Participated in project team meetings and SCRUM meetings

Environment: Windows Mobile 5.0 and 6.0, Windows XP, Java, .NET CF, SOAP, QTP 10.0 with M-eux Add-in, Quality Center 10.0, Star Team

Confidential

Role:Independent Consulting Senior QA Analyst

• Provided support in the testing of ABSI's internal Recruitment system with the help of three other testers and a BA.
• Worked with DFI Infotech to improve their QA processes for obtaining more clarity and providing efficient services to the clients. Helped with DFI to improve their internal business processes and QA processes to provide efficient health care for the patients.

Role: QA Lead

• Created Test Scenarios and Test scripts with required data for online and batch testing
• Directed the efforts of the testing team for the System testing and Regression testing of the PeopleSoft application
• Helped the client in creating the needed Test Environment for functional and performance testing under different test configurations and environments.
• Established Quality Center projects for organizing the testing artifacts
• Provided daily/weekly status reports to the QA Manager
• Participated in team meetings with the solution design team , development team and others
• Generated various reports pertaining to Test Scenarios and Test Cases, using Quality Center

Environment: PeopleSoft , Windows, Java, .NET, SOAP, Quality Center 9.0, QTP 9.0

Role: QA Lead, Analyst and QA specialist

• Created Test Scenarios and Test scripts with required data for online and batch testing of ETL processes.
• Directed the efforts of another tester for the System testing and Regression testing of the application as well as the HOST systems
• Established ClearQuest environment for defect tracking
• Provided daily/weekly status reports to the QA Manager
• Participated in team meetings with the solution design team , development team and others
• Captured as-is process maps of the various processes identified
• Generated various reports pertaining to Test Scenarios and Test Cases, using Quality Center

Environment: SQL server 2005, Windows, Unix, Java, .NET, SOAP, Quality Center 9.0, ClearQuest SQL

Role: Test Lead/Sr. Analyst

Participated in Requirements gathering and analysis meetings

• Developed Test Management System in MS Access with VB Script for Call Center application. This saved a lot of time, effort with significant cost savings
• The system developed tracks Projects, Requirements, Test Scenarios, Test Cases and Defects
• Provided daily/weekly status reports to the Quality Manager/Project Manger and other stakeholders
• Generated reports pertaining to test scenarios and test cases, using Quality Center
• The project used Agile development methodology

Environment: Informatica, Oracle, PL/SQL SQL Windows, Unix, Java, DHTML, MS Access, Visual Basic, Telnet

Role: Test Manager/QA Specialist

• Created Test Scenarios and Test scripts with required data for online and batch testing.
• Directed the efforts of two other testers for the System testing and Regression testing of the Point of Sale application as well as the HOST systems including Mobile and hand held devices
• Audited existing manual test scripts and documented the same in Quality Center 9.0.
• Developed coverage matrix
• Provided daily/weekly status reports to Project Manager
• Participated in team meetings with the solution design team , development team and others
• Captured as-is and would be process maps of the various processes identified
• Generated various reports pertaining to Test Scenarios and Test Cases, using Quality Center
• Agile development methodology was used throughout the project lifecycle

Environment: Mainframe, COBOL, SAP, PeopleSoft, Cognos,WMS Manhattan , POS, Java, .NET, Quality Center

Senior QA Lead/Mgr

• As a member of the QA team ZQAT of their new model TL09 and others, responsible for ensuring quality of the components installed in the cars assembled on the production line.
• This assignment involved ISO 9000, Six Sigma and TQM practices.

Environment: Windows, Car Assembly Line

QA Lead/Mgr

• Executed and directed the efforts of two team members in the testing of SAP-BI/BW module
• Ran Regression test scripts through Quality Center
• Provided defect tracking and managed defects
• Designed test scripts to test the BI reporting system encompassing SAP-MM, PP, SD, SCM and HR including LSO, SEM. Identified data requirements and performance requirements and communicated the same to the testing team
• Provided daily/weekly status updates to the Project Lead
• Agile development methodology was used in the project

Environment: Oracle, SQL PL/SQL Cognos,SAP,Workflow, Unix, Windows, Java, QTP, LoadRunner, Quality Center 9.0

QA Analyst and Test Lead

• The team had about 15 developers and infrastructure specialists, a project manager, an architect, 6 testers, test lead and QA Manager. Provided regular feedback to Program Manager , PM and Officer. A 12 member offshore team was also involved in development and testing.
• Participated in requirements gathering and analysis
• Created Test cases for Source to Target and Target to Source Mappings.
• Provided support to the UAT team in creating test scenarios/test cases and identifying defects
• Identified data required for functional and performance testing, communicated and interacted with the Business, Testing and Project Management teams
• Worked as a Liaison between reporting team and QA and Data warehouse development team.
• Agile development methodology was used

Environment: COBOL, JCL, Teradata, Informatica, Microstrategy, Quality Center, Java, .NET, SOA, SOAP

Role: Release Test Manager

• Set up the test lab required for testing and release management.
• Prepared strategic guidelines for the development and testing of the product including Master Test Strategy and Configuration Management.
• Environment: SAP, Rational Suite, Oracle, SQL PL/SQL Data Stage

Role: Business Analyst

• Provided expertise as a Business Analyst handling the Locate, Finance and Enforcement modules
• The team had about 20 developers and infrastructure specialists, a project manager, an architect, 3 testers, and a test lead. Participated in JAD and JSD sessions
• Provided assistance to the UAT team in developing test scenarios and test cases

Environment: Oracle, SQL, PL/SQL,Mainframe, COBOL, JCL, PVCS, Java, Rational Suite

Role: Business and QA Analyst

• Used Regression and System tests manually to complete the testing.
• Worked on Rev Ride Specialty Auto products Property Casualty as a QA Analyst performing manual testing
• Additional tasks included testing of the ARAS to SRS conversion.The SRS system is based on the technology, PegaRULES Process Commander, PRPC from Pegasystems.
• Involved in the creation of classes, properties, activities, sections, harnesses, and flows to contribute to their effort in the Business Work Flows that support their rules development.
• Performed extensive analysis of the PRPC implementation for writing comprehensive test cases
• The team had about 20 developers and infrastructure specialists, a project manager, an architect, 6 testers, and a test lead. Helped the UAT team in the development and testing of the product.
• Agile methodology was part of the software development during this project.

Environment: Oracle, SQL,PL/SQL,Workflow, Unix, Windows, Java, .NET, QTP, XML, COBOL, LoadRunner, Quality Center, Pega PRPC

Role:Lead QA And Busines Analyst

• Worked on the Relationship Management System NRS for NI Property Casualty and NF companies as a Lead QA and Business Analyst using manual and automated test tools - Mercury's WinRunner, Test Director/Quality Center, QTP and LoadRunner. The testing involved both regression and system testing. Used QTP extensively for the web based application. Used parameterization to run data driven tests and batch testing.
• Audited existing manual test scripts and documented them in Quality Center
• Part of a team of 20 with three testers, a Business Analyst, Project Manager and other developers. Used TSL in WinRunner for test case scripting. Agile methodology was part of this development effort.

Environment: Oracle, SQL,PL/SQL Workflow, Unix, Windows, Java, .NET, QTP, LoadRunner, Quality Center

Role:QA Lead

• Provided support to SVR Enterprises in Corporate Strategy and Business Development for development of systems offshore and implementation at client sites in US. Worked on an outsourced SAP HRMS project as a QA Lead using manual and automated tools - Mercury's WinRunner, QTP, Test Director and LoadRunner.

Environment: SAP-HR WinRunner, QTP, Test Director, LoadRunner

Role:Business Analyst/QA Analyst

• Worked to staff and test SETS Child Support System using manual and automated test tools QARun/QALoad.
• Supported design team, development team, User Acceptance Team and the project manager in test planning, designing and creating/executing System as well as Regression test scripts for the Application Under Test. Used QA Load for performance testing of SETS.
• Audited existing manual test scripts and documented them in Test management Tool.
• Developed coverage matrix

Environment: Mainframe, COBOL, JCL, Unix, Windows, Test Director, QARun, QA Load

Role: QA Lead

• Eaton Corporation developed software for tracking their staff contribution to United Way Campaign via IE and their Intranet. The software was being implemented across various offices in the US and overseas.
• Re-engineered their requirements that brought lot of clarity
• Audited existing manual test scripts and documented them in Test Director.
• Developed coverage matrix

Environment: Mainframe, XML, Java, Test Director

Role: Senior Analyst

• Analyzed and re-engineered Requirements tested them using Test Director 7.5, as a QA Lead. Both regression testing ad system testing scripts were developed
• Generated reports through Test Director for status reporting to the management and the client.
• Also worked on proposal writing for PeopleSoft Financials 8.4 GL, AP and HRMS 8.3 Payroll and Benefits implementation and upgrade for the State of Ohio

Environment: Test Director, PeopleSoft HRMS 8.3/ Financials 8.4

Role:Senior Consultant, SME and Lead Analyst

• Nationwide Global Holdings implemented AMARTA in Europe Poland , Latin America Brazil , and Asia along with Siebel Sales 95/ 7.x.
• Involved in Business Analysis and tested the systems using Manual and Automated Testing using Mercury's WinRunner , LoadRunner and Test Director. Used TSL in WinRunner for test scripting.
• Worked on Siebel Call Center/ Sales multilingual application as tester and configurator.
• Guided and trained colleagues in testing efforts.
• Involved in creating documentation on step by step process of manual testing
• Worked on PeopleSoft HRMS 8.3 as SME for HR, Benefits and American Payroll and PeopleSoft Financials 8.4 GL, AP modules. Created specs for reports using nVision.
• Worked on TOAD and created scripts to query and write data to the Oracle database

Environment: Test Director, AMARTA, Ingenium, COBOL, JCL, PVCS, WinRunner,

LoadRunner, nVision, PeopleSoft

Role:QA Lead

• Automated their data conversion process using Rational Robot. This also involved writing scrub SQRs for bringing the legacy system data to PeopleSoft readable form and creating PeopleSoft's Import Manager definitions.
• Set up control tables, set up Tree Manager and provided Department Security, running payroll processes and reports using Crystal and nVision.
• Helped configure and test PeopleSoft-HRMS/Finance

Environment: PeopleSoft 7.5 HRMS/ Finance , Cognos, Windows, Unix, DB2 AS/400, Oracle, SQL,PL/SQL,IE, Crystal, nVision, LoadRunner

PeopleSoft Pension Module

• Developed a prototype of PeopleSoft Pension Module for implementation in couple of customers' sites.
• Demo scripts were developed and demos held for the internal and external presentations.
• Used Silk Test for developing test scripts for testing AUT and Regression testing. Used Silk Performer to a less degree for performance testing.

Environment: Windows, Unix, DB2 AS/400, Oracle, IE, Silk Performer