Director Resume Profile Chicago, IL - Hire IT People

Summary

Director / Administrator Customer Relationship Management / Project Management / PMI Membership / Information Technology Management / Lean Six Sigma Certification / Strategic Planning

Information Technology leader with extensive experience leading challenging and complex initiatives that optimize business results and capture significant cost savings. Experienced in leading large, global programs and projects. Team builder and change agent with a proven background in guiding highly skilled, cross-functional teams. Orchestrated complex IT re-engineering programs. Effective problem solver and communicator, with a reputation for building trusted partner relationships with clients and team members.

PROFESSIONAL EXPERIENCE

Confidential

Director

Collaborated on local R D projects and process improvements.
Led a specialized project team tasked with accelerating all technology issues relating to acquisition and disposition of properties.
Provided User and Network Administration duties to field locations as part of an overall support structure.
Assisted field operations in achieving their desired business transformations by advocating their position to IT and proposing projects to the CIO by documenting their needs in Proposals and Project Charters.

Vice President

Confidential

Responsible for the design and implementation of the JD Edwards GL/AP/AR package running on an Oracle backbone using Sun Solaris Servers for use by the entire organization.
Went from a system that started with 17 servers and 35 people with Internet access to a flexible and scalable system that consisted of over 300 servers locally and 200 remote servers on a MPLS backbone supporting over 3000 employees. Added 50 additional properties to the system while undergoing a major ERP integration.
Integral in the design and implementation of outsourcing of several Infrastructure components, including Help Desk, Network support, and Client installation services while retaining IT architecture and design services. This reduced staff by 70 and managed to reduce overall IT Budget costs by 20 .
Led the department through several company acquisitions, integrating the IT departments into one single functional group. Kept cost savings a major priority, with a 10-15 rise in the overall IT annual budget after combining the groups.
Implemented custom-built software for Specialty Leasing, which includes short-term leases and temporary tenant deals. Created a system of record, workflow, and analytics that enabled the Specialty Leasing department to go from under 100 million to just under 500 million per year.
Provided project management leadership for major rollouts of all supported Microsoft products, including:
All versions of Microsoft Windows from 95 to Windows 7.
All versions of Microsoft Office thru 2007.
All versions of Microsoft Exchange/Outlook thru 2007.
Managed the migration from Lotus Notes to Microsoft Outlook with over 3000 user accounts. This resulted in a productivity increase of over 30 and a 40 decrease in bandwidth requirements.
Implemented a custom-built deal tracking and lease creation software created metrics for comparative pricing. Programs shortened the cycle to get leases approved and executed from over 30 days to around 7 days.
Provided backup support to all User and Network Administration duties as needed.
Created formal documentation for the department including IT Disaster Recovery Plan, IT Security Policies, User Creation/Modification/Deletion Steps, Acquisition/Disposition Checklists, Sarbanes-Oxley Reporting Procedures, Help Desk Policies/Procedures as well as User Documentation for new and existing hardware and software.
Multiple WAN implementations to over 200 remote locations.

Confidential

Provided leadership and operational service to the systems, including access and data security, daily backups, virus scanning, routine maintenance, data communications support, client support, and maintaining data integrity. Managed a total staff of 15 employees.
Led the implementation of a satellite-based WAN environment to 90 remote locations giving these locations e-mail and data entry abilities.

SKILLS/CERTIFICATIONS

Hardware

PCs Various Mfg. , Dell Compaq Servers, Sun Servers, Wang VS Minicomputers, Cisco Routers/Switches/Call Centers, 3com Call Centers, MPLS WAN Design

Software

Microsoft Windows, Active Directory, Novell Netware, Banyan Vines, UNIX, Checkpoint Firewall, Blue Coat Firewall, JD Edwards, Dyna, Goldmine, MS Sharepoint, Ceridian, Extensity, Citrix, Cognos, Oracle, MS Project, Exchange/Outlook, Lotus Notes, BASIC, COBOL, HTML, SQL, Microsoft Office, Microsoft Publisher, Adobe Pagemaker, Wordpress

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Director Resume Profile

Chicago, IL

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