Objective: Looking for challenging and responsible position in the field of information technology as a QA Analyst. I want to use my extensive knowledge and the flexibility that I have to adapt to any new environment to work on any project.

• Over 5 years' software QA tester with full system development life cycle experience, including designing, developing and implementing test plans, test cases and test processes.
• Have good knowledge in testing applications in various industry domains.
• Experienced in defining Testing Methodologies, Designing Test Plans and Test Cases, Verifying and Validating Web based e-Commerce applications and Documentation based on standards for Software Development and effective QA implementation in all phases of Software Development Life Cycle SDLC methodologies such as Waterfall and Agile Scrum .
• Experience in setting up the test environment, installations and configuration.
• Expertise in Manual and Automated testing of various Web based applications.
• Created Test Plans, Test Cases, Test Procedures and Test Script.
• Strong expertise in establishing QA policies, procedures, strategies and developing appropriate process to ensure the quality of product.
• Expert in web technologies like HTML and XML.
• Experienced in creating Requirement Traceability Matrix to ensure comprehensive test coverage of requirements.
• Well versed in automation testing tools such as Quick Test Professional QTP.
• Developing and Maintaining Test Scripts, analyzing bugs and interacting with development team members in fixing the defects.
• Knowledge of Defect/Bug tracking system with the use of tools like HP Quality Center.
• Experience in importing/ exporting the Scripts /data into QC by using MS Word and Excel Add-ins.
• Strong working experience in various databases such as Oracle, MySQL, SQL Server and MS Access.
• Extensive experience in Web applications, Web services and Web methods.
• Vast experience in different testing methods such as Functional, System, Regression, Integration, Performance, Security, Positive, Negative, End to End, UAT and Load testing.
• Worked with Developers, Business Analyst and Project manager to test and document new product and new product enhancements.
• Exceptional analytical, trouble shooting and problem solving skills.
• Excellent Analytical, Decision-Making and Organizational Skills coupled with good co-ordination, communication and interpersonal skills describing a committed Team Player with an ability to handle/organize multiple projects simultaneously.
• TECHNICAL skill
• OS: Windows 2000, XP, Vista, UNIX
• Web Technologies: HTML, XML, SOAPUI 4.0.1
• Languages: VB Script, C, java.
• Databases: SQL Server, Oracle 9i/10g, MS Access, MySQL.
• Web Browsers: IE, Mozilla Firefox, Chrome.
• Business Mgmt. Tools: Rational Requisite Pro, MS Office, MS Visio.
• Database Query Tool: TOAD, SQL plus.
• Testing Tools: Quality Center 10, Quick Test Professional 10.
• Bug Tracking Tool: Quality Center, Test Director,Bugzilla, JIRA, Rational Clear Quest.

PROFESSIONAL EXPERIENCE

Confidential

QA Analyst

Lenovo is the second largest PC maker with global presence and it offers products include desktop and notebook PCs, workstations, servers, storage drives, and IT services. Lenovo initiated the project to implement a common set of processes and core information system functionality for the sales and service users. These applications replace the current worldwide sales and service management applications and it provides end to end functionality as well as interface with best of breed third party applications to support sales and service processes.

Responsibilities:

• Analyzed and reviewed the Software Requirements, Functional Specifications and Design Documents.
• Created test requirements hierarchy to represent the features and functionality that needs to be tested in the application using Quality Center.
• Managed requirements, test cases and test scripts using Quality Center.
• Manually tested the application using the test cases.
• Performed integration testing between module releases.
• Developed Manual Test Cases, verified Actual results with expected results for the application.
• Manually conducted User Interface, Functional, Integration, UAT, and Regression testing and interacted with developers to resolve the technical issues.
• Used Quality Center for bug tracking and followed up with the development team to verify bug fixes and update bug status.
• Executed SQL queries to validate the information updated in the database tables based on the test scripts.
• Involved in System and User Acceptance testing.
• Performed regression testing after bug fixes and also before and after code conversions.
• Performed the Black Box testing for functionality and structural flow of the application.
• Worked in team environment to achieve project quality goals.
• Involved in preparing timely test reports, status and updated documents.
• Assisted various members of the project team including development, technical and business team.
• Attended design review conference meetings with on-site team.
• Also initiated and participated in Conference Calls, Walkthrough and Review Meetings.
• Coordinated with beta client team for application configuration issues, defect analysis and timely release of test versions of application.
• Providing testing status to the Project Managers on daily basis.

Environment: Quality Center, Quick Test Pro, VBScript, JAVA, SQL/PLSQL

Confidential

Role: QA Tester

The Learning Management System for Best Buy is a web based system designed for Managers to Upload training courses for employees, and for them to register and complete the required courses. The LMS supports courses, sessions, employee records, and a search engine. Mangers are also able to generate and print many types of reports. Also, translated the text from the English LMS to Spanish to Internationalize the LMS with the help of Spanish Speaking users. Worked with the onsite and off shore teams to document business processes and assigned them tasks to complete on a daily basis. Created test cases in Excel for each sprint within the Scrum. Created, Assigned, Resolved and Closed JIRA tickets.

Responsibilities:

• Maintained and kept track of stakeholders request for system enhancements and changes.
• Used Quality center to analyze and document requirements.
• Worked with development and testing teams to accomplish timely release objectives.
• Analyzed the system functionality in relation to impacts of the change requests and other system modifications.
• Documented the change requests and provided the reasons and root cause of change.
• Developed the test conditions and test cases to be used in testing the system based on business requirements, technical specifications and/or product knowledge.
• Controlled and tracked defects and change request.
• Reviewed test objectives to make sure that all the possible scenarios are tested for the system enhancements by manual testing and by UAT.
• Implemented automated testing using QTP for certain functionality.
• Documented Meeting Minutes of various meetings and Brainstorming Sessions.
• Prepared test plan to accomplish timely release objectives.
• Interfaced with business users to prepare and update Business Process.
• Responsible for conducting research with the goal of recommending and implementing new processes and solutions to problems.
• Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.
• Extensively involved in the Functionality, and Black box testing.
• Experienced in Developing Test Cases for requirements gathered.
• Conduct User Acceptance Testing UAT for projects, implementations, system fixes and enhancements, etc for application modules.
• Coordinated, prioritized and assigned work to onsite and offshore teams.

Environment: HP Quality Center 10.0 , Java, XML, HTTP, JSP, SQL, Web based platform.

Confidential

• Confidential that specializes in the vending of rental DVDs via self-service/interactive kiosks. There were about 35,000 machines in operation
• The company's kiosks are located across theConfidential in fast food restaurants, pharmacies, grocery stores and convenience stores. The machines sport the company's signature red color and arched top surface, visible in the corporate logo.

Responsibilities:

• Business requirement analysis
• Understanding the functional requirements
• Participation in software requirements review meeting
• Identifying high level test cases
• Writing test scenarios and cases
• Perform End to End testing of the application and complete a deal till billing and checking invoices
• Logging defects and test progress reporting
• Peer review

Environment: Quality Center 9.2, QTP, XML, ASP.NET 3.5, C , T-SQL, Agile, Windows XP, SQL Server 2005