QUALIFICATION SUMMARY:

• ConfidentialHP Performance Center V9 Load Runner Product Specialist . Twenty years of Information Technology experience covering the entire software development life cycle.
• Most recent and extensive work assignments were in performance/load testing, load test script development, regression test execution and development, defect tracking management, test planning and business requirement analysis.
• Multi-industry exposure in financial, e-commerce, insurance, banking, telecoms, education, and information technology.
• Involved in process improvement such as CMM, CMMI, and Agile Software Development.
• Analytical and a fast learner, as supported by and drawn from extensive and comprehensive IT and business know-how.

PROFESSIONAL EXPERIENCE:

Confidential

Performance Engineer:

• Worked very closely with the Electronic Data Management development team, database, system integration, and network engineering teams.
• Analyzed the EDM system's production services logs for user modeling and load scenario.
• Identified the critical services that can be a possible performance concern based on the user model.
• Analyzed and identified the application's DB table relationships for every web service endpoints and designed the test data accordingly.
• Prepared the dynaTrace dashlets for monitoring and reporting of the application performance and infrastructure health.
• Developed LoadRunner scripts and ran performance, memory leak, and breakpoint tests to determine the application's capacity.
• Developed a JMeter version of the LR scripts for production monitoring.

Confidential

Senior QA Performance Engineer:

• Mainly assigned the disaster recovery performance testing of MetLife's Alico systems that has been migrated from Japan to US.
• Participated in the Japanese and US status meetings.
• Involved in the translation of systems and application presentation documents from Japanese to English.
• Involved in the user interface content review as well as back-end data verifications and non-functional requirements and reported all the defects found into the QA Tracker which is also communicated to the PMs and the developers.
• Developed LR performance test scripts for the Java front end application and made sure that the performance test data went thru the Oracle/MySql database servers successfully.

Confidential

Senior Performance Engineer:

• Configured the Performance Engineering web and Linux test servers and validated that the target end-to-end functionality for testing were all working properly.
• Prepared all the necessary test data that covered all the test case scenarios and transactions to accomplish a realistic test.
• Utilized JIRA and QC as an Issue and/or Reporting tool for every project.
• Worked on tuning the JVM to optimize application performance and reduce resource utilization.
• Worked very closely with the developers, database, system integration, and network engineering teams with every project engagements.
• Imported the production web server logs into a DB table to analyze the production work load behavior.
• Mentored junior PE member to use LoadRunner on daily script development, requirement gathering and analysis.
• Advised the development team to break the large class files whenever a method did not get instrumented by dynaTrace v3.5.1.
• Configured the dynaTrace agent with an application server Jetty that is being run directly from within NetBeans.
• Worked with the dynaTrace support on how to reduce overhead in monitored systems.
• Utilized Splunk 4.3 for setting up alerts for both windows and UNIX based server event logs.
• Developed and configured JMeter test for performance monitoring web services 24x7.

Confidential

Senior Performance Engineer:

• Involved in all application load, stress, and performance related efforts and initiatives.
• Heavily involved in BW's agile software development life cycle process and meetings like the iteration planning session, daily stand ups, iteration review session, and iteration retrospective.
• Developed manual test cases based on the business/iteration requirements and written directly to QC.
• Utilized fiddler for recreating request endpoints and to analyze the response packet trace.
• Developed and executed LoadRunner Web protocol script scenarios thru Performance Center 8.1.
• Involved in the analysis of possible bottlenecks from within the system architecture BEA Weblogic / Mark Logic / Oracle of the Topic Network application.

Confidential

Lead QA Engineer:

• The role involved managing a team of 6 team members 4 onsite 2 offshore. Managed their individual performances and project deliverables, defining test metrics, coordinating day to day activities defect management.
• Developed manual test cases based on the business requirements and written directly to QC.
• Developed and helped the QA automation team in converting the manual test cases into keyword/data driven QTP regression scripts.
• Developed and executed LoadRunner Web/Web Services/SOAP script scenarios.
• Configured and utilized LoadRunner monitors for gathering the application transaction profile and possible bottleneck objects.
• Analyzed production server logs to identify the work load model of the application and to derive the performance test matrices.

Confidential

QA Performance Test Engineer:

• Developed and maintained Citrix LR scripts to exercise the newly built server farm that runs on XenApp for the remote connections of Vonage employees via ICA.
• Developed and executed load test script scenarios based on the business requirements and specifications.
• Configured and utilized HP LoadRunner Diagnostics 6.5 for J2EE .NET monitoring tool for transaction profiling and performance result correlation for possible bottlenecks or load, stress, volume testing problem.
• Analyzed the load test results and provided recommendation to the development and infrastructure team.
• Developed and executed LoadRunner Web Web Services script scenarios to create test beds and base accounts to be the used by the manual test teams and the QTP automation test team.

Confidential

QA Automation Engineer:

• Developed and maintained Citrix LR scripts to handle load testing ICA clients under remote terminal servers. Worked closely with the Citrix administrator to ensure and verify that the settings and configurations are optimal for all virtual users.
• Conducted an in-house WinRunner, LoadRunner, and TestDirector training class.
• Developed and executed performance test script scenarios based on the business requirements and specifications.
• Analyzed the performance test results and provided recommendation to the performance tuning team.
• Communicated with product management, development and business analysts in the process of preparation and approval of all test related documents.
• Produced documentation of test requirements based on the business requirements.
• Developed an effective automated test script design with objectives of maximizing the reusability and their maintainability.
• Assisted with the research on industry trends and enhancements to meet new technology and business demands.

Confidential

Quality Assurance Analyst:

• Responsible for software integration testing, execution of test plans development of test cases, and the implementation of automated testing tools.
• Customized and maintained the WinRunner scripts and configurations based on the test environment.
• Responsible for technical assistance in implementing WinRunner automated test scripts, record test scripts, creating data driven tests, and managing the GUI Map .
• Maintained test automation suite libraries.
• Controlled execution of tests, built a cycle of tests, ran multiple tests scripts, analyzed test results, reported defects and any troubleshooting issues.

Confidential

Programmer / Analyst :

Designed, programmed, tested, installed, and maintained Funds Transfer System of Citibank using COBOL/CICS/DB2/VSAM.

Confidential

Programmer / Analyst:

Assigned in the systems development and maintenance of the LawNet System and as well as the Network Billing System using COBOL/CICS/DB2/VSAM.

Confidential

Programmer / Analyst :

Assigned in the system development and maintenance of Responsibility Accounting System, Accounts Profitability Analysis System, and the Customer Information System using COBOL/CICS/DB2/VSAM

Confidential

Programmer / Analyst :

Assigned in the system development and maintenance of Payroll System, Inventory System, and the Point of Sales System using C language on UNIX environment

TECHNICAL SKILLS AND TOOLS:

• Mercury WinRunner 7.6, LoadRunner 9.5 11, Performance Center 8.1, Diagnostics for J2EE .NET 6.5, QTP 9.0, Quality Center 9.0
• TestPartner, TP, QARun, QALoad, QADirector, Reconcile, Defect Tracker, TeamQuest
• Application Expert, Client Vantage, JTest, WebInspect, JMeter, jconsole, Splunk, dynaTrace
• Project Management / MS-Project / Timeline
• Database Design / SQL Server, DB2, VSAM, Oracle, MySql, TOAD, Sybase, DBArtisan, sqlDBX, MarkLogic, SQL Developer
• Quality Assurance CMM and CMMI
• Application Design and Programming / COBOL, CSP, MVS, TSO, CA-7, FileAid, CICS, C, C ,Crystal Report, VB, VBA
• Unix/Linux/Sun Solaris, PuTTy, WinSCP, WebSphere, J2EE, .Net, Cisco TCP/IP, Citrix, RTE, Tomcat, Apache, WebLogic, Jetty, SOA
• Systems Development Methodology and Standard Definition
• IT Courseware Design and Training
• Speaks Japanese language fluently
• WireShark, Fiddler, HP SiteScope