OBJECTIVE:

Seeking a challenging position in the area of Software Quality Assurance/Testing in a progressive, fast paced environment that will allow me to exercise and enhance my technical expertise that I have gained during my previous projects. Area of expertise in UNIX, SQL with Agile Testing

CAREER SUMMARY:

• Over 6 years of diversified experience in QA Analyst/Software Testing with Agile Process.
• Experience with Software Development Life Cycle SDLC and the role of testing and automation within the SDLC Waterfall model / Agile mode
• Experience in testing Client-Server and Web-Based Applications in both Front End Back End Testing.
• Ability to estimate testing effort, analyze change requests and initiate the scheduling of QA tasks and dependencies.
• Ability to analyze business requirement, Gap Analysis, interaction with Analyst to understand E2E flow of application.
• Experience in developing Test Plans, Test cases, Test Strategy based upon the business requirements.
• Experience in Black Box, White Box, GUI, Regression, Functional, Positive, Negative, Unit, System, Integration, Back-End, Shakeout and Implementation testing.
• Ability to test programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability
• Experience with HP/Mercury Tools: Test Director and/or Quality Center or similar tools for test management
• Prepare reports of defects, test results, etc., through HP Quality Center. Provide constructive feedback and process improvement recommendations to the project team
• Ability to work within a team, and if needed, independently at a very fast paced environment.
• Strong written and oral communication.
• Extensive experience working in UNIX UNIX utilities like awk, grep, sed, vi, process, networking .
• Ability to use SQL script in validation of data testing and creation of test condition using Toad.
• Ability to support Release, change control and process improve management.
• Collaborate, coordinate, and communicate across disciplines and departments.
• Familiar with Network devices and fundamentals.

TECHNICAL SKILL:

• Platforms: UNIX, Linux, Windows NT, 2000, XP, 2003, Vista , Macintosh, MS-DOS.
• Programming languages: SQL, Java, UNIX/Linux shell, VB, PL/SQL, HTML, XML
• Database systems: Oracle, MySQL, Microsoft SQL Server, MS Access
• Web Server: IBM Web sphere, Web logic
• Networking: TCP/IP, FTP
• Defect-tracking software: HP Mercury Quality Centre
• Tools and Utilities: Quality Center, MS Office, SharePoint, Microsoft Exchange, Toad, SQL Navigator Operating Systems: Windows XP/2000/2003/2008, MS DOS, Unix, Sun SolarisPackages: MS Office Word, Excel, Power Point

PROFESSIONAL EXPERIENCE:

Confidential

Position: Sr. QA Software Tester

Application is web based client server application with JAVA Front End in Real-Time transaction with API call with UNIX/Oracle Back End to manage insurance claim related information. Application has multiple releases tested with SQL validation with application log validated using UNIX utilities. Responsible of System Testing and UAT involvement.

Responsibilities:

• Involved in testing of Front End functionalities for different screen oriented testing to verify business constraints, Data Validation using SQL, object testing. Tested all back end testing Process by verifying different modules like report generation for different downstream process by performing QA/SIT/UAT.
• Performed Software development life cycle process, developed the system test plans by interacting with cross functional team to meet end user requirements.
• Developed QA Test Plan with functional test scenario using testing methodology by reviewing all test scenarios with internal/external team.
• Involved with developer to understand design of application, process flow and assist development team in unit testing.
• Performed sanity testing using post installation check using release notes and identified installation or code initial problems.
• Communicated with Project Management to establish LOE of each phase of SDLC and planned testing strategy with peer team.
• Identified business requirement gap with customer level and involved in impact of functionality of application.
• Worked independently with the users for requirements gathering and prepare Functional specifications.
• Tested UNIX based functionalities like verification of log file, properties file and data using UNIX commands.
• Performed defect analysis to identify root cause of problems and interact with appropriate team and resolved outstanding problems. Discussed blocking defects with team.
• Assist production support team on release night to complete the testing.
• Developed Shell script to automate basic process in regression testing and updated with each release.
• Involved in System Integration testing with external internal interface team and performed E2E Testing.
• Assisted external team Marketing to execute test cases for SIT/UAT phase of testing and sign off all interfaces.
• Provide data for SIT and tested all interfaces to make sure functionalities supports E2E.
• Assisted Production support team to resolved production issue, trained team to develop cross-functional ability.
• Developed plan for cross-functional training with team for knowledge transfer.
• Developed local procedures and demonstrated new project functionality to QA team to understand functionally at project level.
• Sound knowledge of database structures, table relationships, stored procedures and data mapping

Environment: Quality Center, SQL, PL-SQL, XML, JAVA, and Oracle, UNIX

Confidential

Position: Sr. QA Tester

Application support in testing for back end process for retrieval of inactive user data from multiple referential data to temporary storage to external data source. Testing involved data setup and data validation from SQL using complicated script, UNIX utilities like Awk, Grep, Sed, etc. Worked in System, System Integration worked closely to support UAT, Release Night Support and Overall Project responsibilities.

Responsibilities:

• Involved in the creation of test plan, test cases, test procedure required for manual testing and to initiate automated testing.
• Performed different kind of testing such as Functional testing, Integration testing, and Regression testing.
• Involved in the modification of the existing scripts parameterization of the new as well as existing scripts.
• Manually performed GUI and Functionality testing of the Application front end using testing methodology.
• Attend weekly meeting with team leads, manager, and developers to discuss the issues found during the creation of the test cases/scripts.
• Used Test Director as the defect-tracking tool to enter defects regarding the issues found during testing.
• Tested the application with agile development processes and in an iterative development environment.
• Created DB Queries using SQL, manually tested them and documented them in the test plan for testing the Excel Based Application.
• Used Microsoft Excel sheets to create a Traceability Matrix and the Test Matrix, this gave us an accurate database of the bugs and helped estimate and analyze the development process.
• Developed back end process validation using UNIX Utilities like awk, grep, sed to validate backend process.
• Used Test Director to analyze, track and report defects. Worked on uploading all the Test cases to the Test Director for the current and prior releases.
• Performed Defect Root Cause Analysis, interacted with related Team, and tracked defects in a Test Director.
• Performed impact analysis and executed test scenario with Regression Testing.
• Interacted with Business Analysts and Software Developers for bug reviews and participated in QA meetings.
• Involved in change control at each new changes by discussing impact of current functionality, release notes, preparation for production launch.
• Adhered to established standards and methodologies. Utilized tools and methodologies to improve individual effectiveness and to increase efficiencies in the QA process.
• Directs and serves as a mentor to less experienced staff and trained new hired.
• Developed and sustained appropriate relationship with peers and other project team members.

Confidential

Position: Sr. QA Tester

Involved in Testing of Customer Refund application for post pay customer for usage is within 90 days. Application has ability to verify customer, customer usage via API call XML Request/Response to get exact refund for next bill. All process is real-time with environment is UNIX and Oracle database. Involved in multiple release with System UAT Testing with production support and release management

Responsibilities:

Reviewed requirement specification and functional design documents for completeness and testability as well as ambiguity and inconsistency.

Worked on scenarios for different application modules according to functional requirements and business specifications.

Took a leading role in automation and manual testing, actively involved in creation of detailed test plans test cases and test.

Responsible for conducting smoke, functional, regression testing as well as ad-hock testing.

Familiar with Excel for developing Requirements Traceability Matrix RTM and Capturing and Updating.

Collaborated with Manual testers and Business Analysts as needed to report data related issues, re-tested the fixed issues and determine the root cause of defects.

Created test design by using Quality Center and tracked the defects and reported the defects to the concerned persons.

Tracked bugs using Quality Center and performed regression testing of the entire application once the bugs are fixed.

Frequently updated the requirements using Quality Center.

Identified, analyzed, and documented defects utilizing Test Director

as defect tracking system and Confluence as knowledge and documentation management system.

Developed complex SQL queries during End-to-End testing stage.

Responsible for writing SQL queries to get real time data for testing purpose. Back end Testing was performed using SQL queries.

Involved in User Acceptance Testing on later stages of SDLC.

Environment: SQL, XML, JAVA, Oracle, UNIX, MS Excel and MS Access