SOFTWARE QA / TESTER / PROGRAMMER / BUSINESS ANALYST/DATA ANALYST

• 15 years IT experience in Web-based, PC and Mainframe environment.
• Worked extensively in all phases of system analysis business technical , development, maintenance, quality assurance, testing, support , audit and project management of business applications in the areas of Payroll, Financial, Inventory, Billing, Banking, Credit Cards, EFTPOS, E-Commerce, Trading/Brokerage, Telecommunications, Energy, HealthCare, Web/Internet Client Server.
• 10 years in Quality Assurance and Testing with X-functional expertise and excels in multi-tasking in a fast-paced environment, completing projects within time and budget constraints.
• Strong background in Software Development Life Cycle SDLC .
• Excellent communication skills, pro-active, self-starter, quick learner, team player, results oriented.
• Ability to communicate with all levels of management.

TECHNICAL BACKGROUND

• HP9000, IBM Mainframes, AS/400, MVS
• Solaris UNIX , AIX, HP-UX, Windows NT, MQ Series
• DB2, IMS-DB, ACCESS, VSAM, DMSII
• ORACLE 9i/8i/8/7
• COBOL II. VS/COBOL, DL/I IMS , SQL, MANTIS, SAS, EASYTRIEVE, CICS Command Level, COMS, CICS/VS, T-ASK, UNIX, CLIST
• HP ALM/QC, PRISM, ePlan Clarity , Clearquest, ClearCase, Winrunner, TOAD, AGILE, UML, TMC, FILENET PANAGON , SDMP, VANTIVE Crystal Report /AOTS, RequisitePro, Use Cases, Barista, EXPRESS/EXPRESS ONE, Quickplace. CMMI, ISO, Waterfall., Spiral.
• IPlanet, Websphere, Weblogic, QTP, TCP/IP, HTML/TEXT, XML/XSLT, VBScript, Java
• TSO/ISPF, JCL, QMF, SPUFI, Viasoft Smarttest, Fileaid, Changeman, Endeavor, Syncsort / Dfsort, Csiutil, Dret, Dynam, Librarian, Total / Un Loader, NDM, Comparex, Autosys, JOTT, WFL, CANDE
• SDLC, GMP
• Lotus Notes, MS Office Word, Excel, Power Point, MS Outlook, MS Project, VISIO

Employment History:

Present, Consultant

Confidential

Environment: Web, Quality Center 11.0, Windows 7/8/RT, Browsers Internet Explorer, Chrome, Firefox, Safari, Netscape , HTML/HTML5, Javascript, Microsoft Tools Word, Excel, PowerPoint, Visio, SharePoint, etc , Mobile iOS and Android other In-house and Freeware Testing Tools, IBM Mainframe, Clearquest, CICS, DB2, COBOL, SQL, TSO, Autosys, HP ALM, Sharepoint, DIBS, Hogan, Other In-house Testing Tools

Responsibilities

Assigned as QA/Tester CEO Browser Certification Projects - Mainly responsible on how each of the component/contents needs to be displayed in a Virtual Design aspect and work on individual Xbrowsers/Xplatforms for all CEO applications based on a specific and defined User Experienced standards.

The role includes:

• Execute browser certification test sets on Wells Fargo Wholesale Tier1, Tier2 and Tier3 CEO applications
• Developed test cases to be used for browser testing.
• Perform testing of all CEO Products using different browsers and platforms
• Log and verified defects on HP ALM 11.0.
• Ensure that defects are assigned and transfer to application for analysis and resolution.
• Ensure that the UI complies with the established standards and best practices CEO and general UI principles .
• Coordinate establish communication with Project Managers, Business experts and Application analyst , developers for all browser testing issues and activities.
• Assist in improving the visual aspects of web applications based on issues and defects encountered.

Assigned as QA/Tester for

Hogan Project - Mainly responsible for end-to-end testing of the Wholesale piece of the project to ensure that everything is flowing thru Hogan correctly:

The role includes:

• Analyze review business functional requirements for the project
• Coordinate establish communication with Clients, Project Managers, Business experts and Application analyst , developers for all testing activities of a project.
• Map testing requirements to functional or business requirements
• Identify testing constraints/limitations
• Create test plans, test scripts and test summaries.
• Perform analysis, creation and extraction of data needed for testing.
• Execute regression and functional testing and validation
• Monitor the test progress and create manage test defects .
• Ensure issues and concerns are adequately identified, communicated and addressed.
• Documents all phases of testing activities all other pertinent information.

Consultant

Confidential

Environment: Web, Client/Server, .NET, C , SQL Server, Javascript, Oracle, UNIX, Quality Center, ePlan, Other In-house Testing Tools

Responsibilities

• Assigned as Application SQA Lead . The role includes:
• Acts as application test lead in the quality assurance effort to test and implement the web-based Billing and Document Management System.
• Coordinate establish communication with Clients, Project Managers, Business experts and Application analyst , developers for all testing activities..
• Attend and participate in project meetings local offshore .
• Perform testing task estimation and scheduling.
• Map testing requirements to business and technical requirements
• Plan, manage and conduct over-all testing activities local and offshore including resources and time..
• Perform functional integration ,regression and user acceptance testing including an end-to-end testing across multiple systems.
• Monitor the test progress and manage defect and resolution .
• Ensure issues and concerns are adequately identified, communicated and addressed.
• Provide status report to management and project members.
• Documents all phases of testing activities all other pertinent information.
• Assist in identifying process improvements after each release based on issues and defects encountered.
• Support software releases and implementation.

Consultant

Confidential

Environment: IBM Mainframe, Web, Clearquest, MVS, CICS, DB2, COBOL, SAS, SQL, UNIX, JCL, TSO, VSAM, FILE-AID, NDM, Autosys, Quality Center, Planview, Sharepoint, Hogan, ARS, TOAD Other In-house Testing Tools

Responsibilities

• Assigned as QA/Tester . The role includes:
• Complete/drive user acceptance testing for all the assigned projects per release.
• Analyze review business functional requirements for the project
• Outline high-level project testing activity plans and schedules
• Coordinate establish communication with Clients, Project Managers, Business experts and Application analyst , developers for all testing activities of a project.
• Schedule facilitate project meetings pertaining to testing.
• Map testing requirements to functional or business requirements
• Identify testing constraints/limitations
• Create test plans, test scripts and test summaries.
• Perform analysis, creation and extraction of data needed for testing.
• Execute regression and functional testing and validation
• Monitor the test progress and create manage test defects .
• Ensure issues and concerns are adequately identified, communicated and addressed.
• Provide status report to management and project members.
• Documents all phases of testing activities all other pertinent information.
• Assist in identifying process improvements after each release based on issues and defects encountered.
• Support software releases and implementation.

Consultant

Confidential

Environment: Oracle, Java, DB2, SQL, SDLC, AGILE, QuickPlace, Lotus Notes

Responsibilities

QA/Validator/Lead for the iQ Configuration Complaint/Claims

• Serves as one of the project primary point of contact for Software Quality Assurance Group SWQA
• Actively participated in the quality assurance effort to implement the web-based IQ Complaints System which will be the new complaints management system for the company. This project involves data migration, data integration and testing the functionalities of the new application.
• Responsible for the review and approval of all SWQA project-related documents to ensure that they adhere to FDA-regulated Abbott's Quality procedures and policy such as GMP 21CFR. This includes the Software Project Mangement Plan, User Requirements Specification/Software Requirements Specification, Validation/Verification Plans, Validation Protocols Test Plan SQL Scripts , Traceability Matrices and Validation Summary Reports.
• Accountable for the accuracy and completeness of all SWQA documents
• Perform gap analysis and data mapping of requirements.
• Participated in data conversion, data integration and data migration.
• Attend and participate in the review of all project-related documents local offshore to create a comprehensive set of functional test validation protocols.
• Responsible for resources and time estimates for the project.
• Assigned Protocols to team members for review and coordinates issues and updates to documents with project team members.
• Provide guidance and coaching in the creation design of the Validation Test Protocols to the testing group.
• Manage SWQAs assigned to the project and provide assistance necessary for job completion.
• Coordinates and provides regular status updates to SWQA management on test validation effort and progress
• Manage project validation schedule ensuring that all validation activities and deliverables are met on time.
• Perform testing and validation to ensure accuracy of the test protocols and other related documents.
• Support the SWQA group in identifying process improvements.

Employee

Confidential

SystemQA/Planner/Validator/Programmer/DataAnalyst/Requirements Analyst, SME Subject Matter Expert for Customer Care and Billing Mobility Projects

Environment: MVS Mainframe, UNIX, Oracle, Web , Internet / Client Server, SAS, VSAM, JCL, TSO/ISPF, DB2, SQL, SPUFI, NDM, Vantive/AOTS, TCM, Autosys, Mercury Quality Center Test Director , QTP, PRISM, Panagon, EXPRESS/EXPRESS ONE, Business Object.

Responsibilities

• Manages the End to End testing for all the projects assigned to me per release.
• Analyze review business technical requirements for the project
• Outline high-level project testing activity plans, resource requirements, cost and schedules
• Coordinate establish communication with Clients, Project Managers, Business experts and Application analyst , developers for all testing activities on a project on-site and off-shore.
• Schedule facilitate project meetings during the testing phase.
• Map testing requirements to technical or business requirements using a traceability matrix.
• Create Test Strategy document.
• Identify testing constraints/limitations
• Write test plans, and develop test cases and scenarios which includes data and environment set-up.
• Perform analysis, creation and extraction of data needed for testing.
• Perform testing and validation.
• Monitor the test progress and create manage test defects which includes trouble shooting, debugging creating trouble tickets.
• Perform detailed analysis and validation of the testing results
• Schedule facilitate daily project status meetings provide status report to management and project members.
• Educate/mentor project members in using software development Process Management System processes.
• Documents all phases of system activities all other pertinent information using Quality Center, PRISM Vantive for audit purposes.
• Other duties also includes coding and fine tuning application programs to meet the changing requirements.
• Acts as SME subject matter expert for some applications within the billing group.
• Perform Internal Audits on project documents ensuring that they adheres to company standards process compliance .
• Assist in identifying process improvements after each release based on issues and defects encountered and update the QA checklist documents.
• Perform code changes based on the changing requirements
• Mentor less experienced team members

Confidential

Programmer

Environment: IBM Mainframe, MQ Series, Solaris/AIX UNIX , Oracle, Web , Internet / Client Server Applications Email Channel Products Tools Annuncio, HiPER , Barista, Use Cases, Mercury Quality Center Test Director , QTP, Clearquest, ClearCase, Prism, Winrunner, Browsers, Java, XML/XSLT, HTML/TEXT, VBScript, DOS, Websphere, iPlanet, MVS, CICS, DB2, COBOL, Datacom/DB/DC, API, SAS, SQL, JCL, TSO, VSAM, NDM

Responsibilities

Assigned as QA/Tester/Programmer for Email Channel Projects running on various platforms such as IBM Mainframes, UNIX servers and Web applications performed both Whitebox and Blackbox testing. Most of these applications were developed using Java, Oracle 8x, iPlanet on Solaris. Some of the applications tested were on IBM mainframes using COBOL, CICS and DB2. The role included:

• Analyze business technical specifications/requirements
• Perform task estimation and scheduling.
• Map testing requirements to business and technical requirements
• Build test coverage matrices.
• Plan, manage and conduct testing activities.
• Develop and maintain test plans and test scripts.
• Build testing environment, jobs, procedures and files for testing .
• Perform system integration, acceptance and production testing .
• Perform software compatibility tests on new software and hardware platforms.
• Perform detailed analysis and validation of the testing results
• Track defects, work with developers to reproduce and resolves defects.
• Perform coding for bug corrections and system maintenance .
• Document the entire testing phase for audit purposes.
• Lead the overall project goals and finding creative solutions to overcome project hurdles.
• Mentor junior team members
• Assist development team in coding as needed

Consultant, Confidential

Environment: IBM Mainframe, Java, Oracle 8x, Solaris, Weblogic, Clearquest, Requisite Pro, UML, MVS, CICS, DB2, Datacom DB, COBOL, SQL, JCL, TSO, VSAM, FILE-AID, NDM, QA DIRECTOR, Defect Tracking System, Y2K Other In-house Testing Tools

Responsibilities

• E-Commerce Application on Java, Oracle 8x, Weblogic
• Assigned as a QA for the Internet Based Portal, responsibilities included:
• Testing web/browser inquiries, transactions, performance, server connectivity using RequisitePro Use cases UML
• Assigned as QA/Tester/Programmer/Analyst for Mainframe applications. The role included:
• Conduct systems analysis, coordinate with team, participate in meetings, map testing requirements to business and system requirements, assist in definition and documentation of a repeatable testing process for each project, manages resources to ensure adequate testing, conduct testing activities, develop and maintain test plan, test scenarios and test scripts, build testing environment, jobs, procedures and files that will be used for testing.
• Analyzing and redesigning existing processes to handle changing user requirements.
• Perform production support fix bugs, code changes to resolve problems encountered during testing and production.
• As Software tool administrator providing training technical guidance, software tool management and security.

Confidential

Test Analyst/Programmer

Environment: IBM Mainframe, COBOL, JCL, TSO, VSAM, File-Aid, Comparex, Superc, NDM, JOTT, Y2K Tools

Responsibilities

• Ensure applications are Year 2000 compliant
• Assist in definition and documentation of a repeatable testing process for making these applications Year 2000 compliant.
• Develop test plan, scripts and data to ensure that Year 2000 Compliance criteria have been met
• Ensure all functions using time-related data dates, duration, and days of the week , been tested to accurately accommodate the century and millennium change
• Build environment, jobs, procedures and files, execute testing procedures, performed detail analysis of the testing results, fix bugs found in testing, document testing for audit purposes, perform production support

Confidential

Testing/Programmer/Production Support for Bankcard Credit Card System

Environment: IBM Mainframe, SAS, CICS, DB2, SQL, SPUFI, JCL, TSO, VSAM, FILE-AID, Comparex, SUPERC, NDM

Responsibilities

• Responsible for the User Acceptance Testing and system maintenance
• Coordinate with business analyst and business partners for user acceptance.
• Set up and perform all testing related activities for a specific project
• Develop and modify applications as per requirements
• Maintain running applications includes coding , testing documentation
• Provide production support.

Confidential

Test Analyst / Data Analyst / Analyst / Programmer for

Data Warehousing Project

Environment: IBM Mainframe, Cobol, SAS, JCL, TSO, PACTIME, Endeavor, HP9000, HP-UX UNIX , Oracle, SQL, Easytrieve

Responsibilities

• Perform quality assurance, blackbox and whitebox testing
• Assist in data conversion and data migration.
• Develop testing tools test plans
• Build testing environment, jobs, procedures and files for testing .
• Monitor testing
• Performed detail analysis of the testing results
• Responsible for producing Data Quality Reports, Data Summary Analysis, create ad hoc reports for in-depth analysis of sourced files/data to populate databases.
• Document data quality information in the metadata repository

Confidential

Senior Analyst - Unisys, MCP, DMS II, COBOL, CANDE,WORKBENCH, ERGO, MARC