BACKGROUND SUMMARY:

• Over 8 years of experience in Information Technology with Emphasis on Software Testing/Quality Assurance. Experience in Testing of CLIENT SERVER AND WEB BASED APPLICATIONS using Manual Testing Techniques and Automation Tools in Banking and Health care Domains with HIPAA and HL7 experience
• Extensive experience in Information Technology with emphasis on Quality Assurance and Software development.
• Hands on experience in Quality Assurance of Client/Server Web-based applications with strong understanding of the Software Development Life Cycle SDLC and Defect life cycle using Quality Center/Test Director.
• Familiarity with programming and scripting languages.
• Extensive experience in Quality Assurance Life Cycle QALC aspects such as writing Test Strategies, Test plans, Test cases, Defect reports and Developing test scripts, Traceability Matrices and Test Environments.
• Expertise in Black-Box testing techniques with experience in Functional, Regression, System, User Acceptance, Load and Stress Testing.
• Expertise in Requirements gathering and management using Requisite Pro and Quality Center requirements module.
• Experience in documenting Use cases and creating business requirements document
• Deep knowledge in the analysis of bug severity, bug tracking system and bug reporting using Mercury Quality Center and IBM Rational Clear Quest.
• Hands on experience in working on other Rational Tools such as Rose, Requisite Pro and Rational Robot.
• Expertise in Mercury Tools including Quality Center, Quick Test Professional.
• Extensive experience with performing functional testing using Quick Test Professional and use of VB Scripting to enhance the test.
• Skills in HTML, JavaScript, Oracle, VB Script and UML
• Ability to work in different platforms including UNIX, Windows NT, 2000, XP platforms.
• Extensively used Microsoft Project, Visio, Power Point and other Microsoft office products for documentation and presentation.
• Ability to handle multiple tasks and work independently as well as in team.
• Good team player with excellent written and verbal communication and interpersonal skills.
• Experience in interacting with business analysts, developers, and technical support and help them base line the requirement specifications.

TECHNICAL SKILLS

Professional Experience:

Confidential

Sr QA Analyst

Responsibilities:

• Attended Design Review meetings with the team.
• Facilitated and reviewed Test case review meeting with offshore and onsite team
• Created Test Strategy and facilitated review meeting with vendor and project team attended vendor test strategy review meeting with Health plan services and Coventry project team
• Facilitated SharePoint Defect Tracking training to the team members such as creating alerts for the defects and creating the defects for the project team
• Coordinated with offshore and onsite team members for the testing tasks and delivered the testing activities on schedule.
• Created Testing Summary sheet in Excel and created links to the test cases which explains about the percentages of testing tasks completed.
• Reviewed test plan and test data created and provided feedback as required to the offshore and onsite QA team
• Facilitated defect review meetings with offshore team
• Worked on the flexible timings extra hours as required even on weekdays and weekends to support System Integration testing with the vendor
• Reviewed system and functional testing tasks and provided status to the project manager
• Facilitated weekly test team status meeting with offshore and onsite team members
• Tested functionality after frequent code moves to ensure system and rules are working as expected
• Performed System Integration testing and attended daily calls with the vendor and other sub team project team
• Attended daily touch base meeting with the team members and followed up with the development team with the defect status.
• Provide Test effort estimates to the Project manager.
• Work with offshore and onsite QA team members to coordinate testing tasks.
• Attended weekly project team meeting with the project manager, business analyst and development team and provided testing updates to the project manager
• Provide Testing Estimates for the project and update the Test coverage sheet weekly which reflects the testing activities to the Project manager
• Acted as a IT Work Team Test Lead between business and project team members
• Acted as a IT Work Team Test Lead between business and project team members
• Prepped and tested UAT environment
• Performed UAT testing and coordinated with the business and team members with the status, created defects for UAT, performed analysis of the issues occurred in UAT testing and coordinated with the development team regarding the defect fixed and retested after resolution and provided vendor team with the defect closure.

Environment: Mainframe, Ms Project, MUMPS, Oracle, MS SharePoint, Quality Center 10.0, Microsoft Exchange Server 2010.

Confidential

QA Lead/Sr QA Analyst/QA Manager, Coventry Healthcare, US-AZ

Responsibilities:

• Attended Design Review meetings with the team.
• Facilitated and reviewed Test case review meeting with the team.
• Created Test Strategy which describes the features to be tested for the project
• Facilitated SharePoint Defect Tracking training to the team members such as creating alerts for the defects and creating the defects.
• Coordinated with offshore and onsite team members for the testing tasks and delivered the testing activities on schedule.
• Created Testing Summary sheet in Excel and created links to the test cases which explains about the percentages of testing tasks completed.
• Facilitated weekly test team status meeting with offshore and onsite team members
• Attended daily touch base meeting with the team members and followed up with the development team with the defect status.
• Provide Test effort estimates to the Project manager.
• Work with offshore and onsite QA team members to coordinate testing tasks.
• Attended weekly project team meeting with the project manager, business analyst and development team and provided testing updates to the project manager.

Environment: Mainframe, Ms Project, MUMPS, Oracle, MS SharePoint

Confidential

Sr QA Analyst

Responsibilities:

• Attended SRS and Design Review meetings with the team
• Created Test Plans which describes the features and functions to be tested for DMM project
• Facilitated Test Plan Review meeting with the Team
• Performed different types of testing such as Smoke, System, Regression and Backend testing
• Performed Regression for another project called as MCBD automation and Oliver application
• Processed electronic remits through Oliver File engine using HIPAA 835 for zero dollar payment files
• Handled the exceptions that occurred during the electronic remit in different modules such as Exception processing and Payer Validations modules in Oliver
• Processed paper remits through Deposit Entry and Transaction entry modules for zero dollar payments by mapping it to a Davita R-code manually in Map Paper Denial module in Oliver
• Wrote SQL queries in PL/SQL Developer to validate the zero dollar payments filenames for 835 remit to process the remits through File Engine and to check the locking mechanism between different modules in Oliver
• Processed electronic remits through File Engine for zero dollar payments and mapped HIPAA code to DaVita R-code manually in Map 835 Denial module in Oliver
• Used Quality center to execute the test plan, track execution against the plan during testing and manage defects
• Provided Weekly status meeting to the Application Development manager
• Provided Test efforts for the project to Project Manager
• Interaction with the team members Developers, Business Analyst and Architects done on a regular basis
• Generated defect reports and RTM in Quality Center
• Used Local Object Repository to load the objects in QTP
• Used different features such as Checkpoints, Output values in QTP.
• Used different methods in QTP such as Reporter to log the results in VB script

Environment: Mercury Quality Center 10.0, Ms Project, Toad 9.7,.NET, Oracle, MS SharePoint

Confidential

Automation QA

Responsibilities:

• Extensively used Quick Test Professional to perform automation testing of the application by writing VB scripts in QTP
• Run the application thru the automated tool
• Used Keyword driven framework to wrote the scrips for the ppllication
• Integrated QC with QTP to run the test thru Quality Center
• Created defects using Quality center
• Reported to QA Lead on daily basis.
• Attended walkthrough meetings with Project manager, QA Lead and QA testers to discuss about the features in the application
• Used Quality center to execute the test plan, track execution against the plan during testing and manage defects
• Involved in assisting other Team members to write and execute the automated script

Environment: Quick Test Pro 10.0, Mercury Quality Center 10.0, Ms Project, MS SharePoint, Microsoft Server 2003.

Confidential

Sr QA Analyst

Responsibilities:

• Tested the File Extracts to validate the file layout and some of the campaigns updates were sent based on HIPAA opt in for the recipient.
• Performed different types of testing such as Assembly, System, Regression and Backend testing
• worked with onsite team members to clarify the System Requirement Document
• Attended Conference calls for the extract reviews meetings, weekly workload status and Requirements review meetings with offshore and onsite team members.
• Provide weekly status update to the QA Manager.
• Used Quality center to execute the test plan, track execution against the plan during testing and manage defects
• Worked as an Administrator for Quality Center tool, provided the privileges to the project users.
• Wrote and executed SQL Queries in Sybase and Toad 9.7
• Tested Batch Jobs for DTC Application for campaigns using SQL Queries in Toad.
• Extensively used Quick Test Professional to perform automation testing for the PHSRelayHealth claims processing application which is a citrix based application
• Wrote automated test scripts for DTC Enrollment application for the different enrollment channels such as Web, CSU Customer Service Unit and IVR Interactive Voice Response .
• Executed Queries in Sybase for the prescriber logic for the Claims extract testing
• Reviewed System Requirement Document and prepared Test cases based on them
• Used Bugzilla to document the issues and defects with the DSSI Team which are from Dataware house domain, and used this tool for QA signoff before releasing the Campaign into production.
• Documented defects in Quality Center and followed the QC process flow for the Defect lifecycle.
• Involved in resolving the issues araised with the call center people in the migration of the DTC application to successfully login to their systems and attend their calls.
• Used SharePoint to upload the Test scenarios and testing documentation.
• Involved in the migration of the DTC application which was migrated from Oracle 9i, Business Objects, iPlanet Web Logic, PCG, AppWrox to Oracle 10g, Sybase IQ 12.7, Web Portal with J2EE, Apache, Tomcat, TSE and Quartz/Java Engine.
• Used XML based scenarios to test the Enrollment application for the Web Enrollment Channel as part of stub testing for registration and validation of scripts.
• Interacted closely with Dataware House Team and Business Analyst Team during different phases of testing which included extraction of data from Dataware house, SRD review meeting to understand the business requirements and prepare the test conditions and test data based on the SRD review.
• Used Business Intelligence Portal to run the DailyETL job to load the data from the test environment to the Dataware house and then run the File extracts to validate the file layout of the specific clients of McKesson in FTP Server
• DTC application is a highly used application for enrollment of recipients which consists of different campaigns such as Sanofi, Amgen, and Nycomed Adoxa. Etc. Automated DTC application in Quick Test Professional to perform automation testing for Nycomed Adoxa and Amgen Enbrel campaigns, which has reduced the cost and time of testing.
• Executed Test data of DTC, XPS and PHSRelayHealth applications from Quality Center to Quick Test Professional so that defects in automation testing are directly linked to Quality Center Defects module.
• Used Data Driven Automation framework to perform automation testing of the application
• Used Data driver wizard and global as well as local data sheets to create data driven tests for testing the application with multiple sets of data in QTP.
• Used Local Object Repository to load the objects in QTP
• Used different features such as Checkpoints, Output values in QTP.
• Used different methods in QTP such as Reporter to log the results in VB script
• Wrote Automated script of Submit transaction and Reverse transaction of the XPS Application
• Involved in assisting other Team members to write and execute the automated script
• Prepared Test Data and processed Claims of the recipients for the other claims application XPS
• Facilitated automation Demo to the Team members for the XPS Claims application for submits and reverses transaction.

Environment: Quick Test Pro 10.0, Mercury Quality Center 9.5, Ms Project, Toad 9.7,Sybase IQ 12.7, Java, Oracle, MS SharePoint, Bugzilla, Business Intelligence Portal, Quartz Engine,ETL