PROFESSIONAL SUMMARY:

• In depth knowledge of Software Development Life Cycle SDLC , having thorough understanding of various phases like Requirements Gathering, Analysis/Design, Development and Testing.
• Expertise in using different methodologies to support the delivery of quality products that meet client specifications with minimum defects, on-time, and on-budget.
• Worked on Data migration, Reports Implementation, letters and Inbound/outbound Interfaces. Implemented EDI transactions 820, 834/835, 270/271, and 276/277.
• Expertise in QA experience with Client/Server and Web-based applications.
• Proven expertise in creating Test plans, Test Scenarios, Testing Process, Testing Approaches and the Traceability Matrix.
• Good Knowledge in Claims Processing, Benefits Configuration, Providers Maintenance, and Enrolment/Membership.
• Proven configuration skills in the following functional areas: enrollment, claims, provider, member, benefits, billing, utilization management.
• Expert in Testing Batch Process Batch Files .
• Experience in testing Java, Mainframes, HTML, Oracle 10g, UNIX, Shell Scripting, RDBMS.
• Significant experience in Compatibility Testing, Integration Testing, System Testing, Alpha, Beta, Performance Testing and Load Testing.
• Proficiency in Reporting and Prioritizing software bugs in conjunction with the development and QA Managers.
• Expertise in Querying the Database using PL SQL/Oracle SQL/TOAD to check for successful transactions.
• Experience in creation of UAT Plan, UAT cases and UAT scripts along with different test scenarios and creation of expected test results traceable to SRS.
• Skilled in determining system requirements and specifications for complex application development projects of Pharmacy and insurance Companies emphasis on User Requirements and Functional Requirements through JAD sessions and user interviews.
• Strong project management skills including planning, scheduling, monitoring and cost estimation using MS Project with experience in requirement gathering, gap analysis, risk analysis, effort estimation etc.
• Experience on Testing Methodology like Agile, RUP V- model, water fall model.
• Proven ability to work under pressure, prioritize and meet deadlines. Open to dynamic work environment and ability to work collaboratively with business analysts, testers, developers and other team members in the overall enhancement of software product quality.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

QA Tester

Project Auto Online

Worked as a QA Tester on a web-based application accessed by potential customers to buy Insurance products, get free Rate Quote and Report accidents via their website. Customer inputs his personal information to obtain a rate quote. The loss reporting allows policyholders to report their accidents through Internet. Customer enters some basic information. Once customer has entered the information, they receive confirmation e-mail.

Responsibilities:

• Reviewed and analyzed all the Functional Requirement Specifications and Business Functional Specifications document to develop and test cases.
• Assisted QA Manager in coordinating/leading the testing efforts.
• Interacted with team lead and resolve the bugs.
• On variety of browsers, conducted Browser Compatibility Testing in Safari, Firefox and Google Chrome.
• Created test suites and executed test cases in Microsoft Test Manager.
• Performed data driven testing using Excel Sheets and database in SQL and verified against the back end to validate that the application was working properly with different data inputs.
• Performed Black box testing, Validation testing to verify that all Functional requirements are satisfied.
• Created traceability between Requirements and Test Cases.
• Performed Regression Testing to verify that bug fixes did not break some other parts of the system.
• Involved in System Testing and User Acceptance Testing.
• Reporting and tracking defects using Team Foundation Server 2010.
• Performed Mobile Testing in Google Chrome.

Environment: Team Foundation Server 2010, Excel Sheet, SQL Server 2010, Windows 2007

Confidential

QA Analyst

Confidential module that had various features for Brokerage Services, Loans and Mortgages and Online Services for all customers. Customers can apply online for loans and mortgages directly from the bank website. The application was designed to minimize the effort of customers to apply for loans and mortgages. Application was tested on various browsers. Refinancing, joining your mortgage to credit card and calculator for finding monthly mortgage .

Responsibilities:

• Interacted with the Business Analysts and Developers to analyze to all the Testing Requirements.
• Review functional specifications gather business information of what to test.
• Conducted Test Scenarios and Test Cases review to communicate all the test objectives with the team.
• Performed Manual Testing for Test cases on each module.
• Performed various types of testing like Black Box Testing, User Interface Testing, Functional Testing, Integration Testing, Mobile Testing and Regression Testing during different stages of the testing.
• Coordinated testing issues and results with development team, vendor and business users.
• Logged, Reported and Tracked Defects in JIRA 4.0
• Involved in conducting the System Testing and Integration Testing of the application.
• Actively participated in meetings, reviews and developing test scenarios.

Environment: JIRA 4.0, windows2007, MS-Word, MS Excel

Confidential

QA Analyst

The testing team needed to test a software program that was designed to handle management of medical and customer data. The objectives were meeting business requirements and maintaining security against unauthorized intrusions in accordance with the HIPPA law standards. Responsibilities in the overall QA team included analyzing business requirements, writing the test plan and designing UAT test cases for the software program prior to implementation.

Responsibilities:

• Hands-on QA Analyst responsible for coordinating and performing System Integration, functional and data-related testing.
• Responsible for writing the Test Cases and Test Scenarios based on the Functional Specification and technical Specification and documented in Mercury Quality center
• Extensively used TOAD to test various ETL process flow through to meet the Business rules and Technical Requirements
• Tested the EDI interfaces and X12/EDI transactions 270, 271, and 835,837 .
• EDI Claims Processing documented enhancements to the EDI Claims Processes to ensure accurate processing of claims of various member/provider scenarios
• Worked on HIPAA Transactions and Code Sets Standards such as 837, 835, 270/271, 276/277 transactions.
• Identified the test scenarios and performed Web Services functional testing using SoapUI.
• Tested Data extraction, Data Migration and Data conversion using ETL tools from application front-end with Oracle databases and data warehouse.
• Involved in project planning, coordination and implemented QA methodology.
• Performed integration testing of enrolment and benefits with FACETS
• Developed test cases and scripts for Functionality, Security and GUI Testing.
• Conducted Load testing to generate the load on the server by creating Database User scripts
• Database integrity testing by executing SQL statements.
• Performed User Acceptance Testing UAT .
• Performed Backend Testing by writing SQL statements to review the returned data to ensure that the correct data was retrieved
• Created and maintained SQL Scripts to perform back-end testing on the oracle database
• Participated in various meetings and discussed Enhancement and Modification Request issues.

Environment: FACETS, Quality Center, SoapUI, Oracle 9i, SQL, PL/SQL, XML, MS Office, UNIX and Windows XP.