Quality Assurance Tester Resume Profile
Phoenix, AZ
SUMMARY
A certified software testing professional having 5 years of experience in Quality Assurance Engineering. Having 3.5 years of experience with American Express client. Varied and strong experience in Functional, SOA, QTP Automation, Mobile and Test Data management. Well-structured in Banking Finance, Cards Payments and Retail applications.
Professional SUMMARY
- A Senior Quality Assurance Analyst with core expertise in complete SDLC.
- Robust Knowledge in Host card Emulation NFC testing for AMEX- iPhone Apple Pay, Banking and Financing Systems MYCA, Triumph and USMR , Credit Cards and Payment systems Transactions posting and cycling , Online Rewards and Retail applications.
- Expertise in Analysing Business Requirements, Preparing Test Strategy/Approach, Traceability Matrix, Test Plan mpp , Test scenarios, Test Data Readiness, Designing Test cases and performing Test Execution, Test Results validation, Defect reporting Managing, Test Report/ Test Metrics.
- Have virtuous exposure in Project management, performed End to End project management activities in both Waterfall and Agile methodologies as Test Manager.
- Efficient and solo handling of SIT and UAT projects with QA testers.
- Team Leader experience with strong focus on communication, Email equity, handling testing teams, mentoring new team members on testing process and domain knowledge.
- Experience in working with business from testing stand point for creating user stories and defining business requirements into functional and Non-functional testable requirements.
- Highly efficient working with process and standards for both Agile and Waterfall projects in Offshore Onshore Model.
- Having good capability in resolving Test Environment issues, Data issues and other showstopper issues proactively.
- Familiar with Test management tool HP Quality centre ALM . Also publish the Test report with all dashboard metrics details at the end of test phase.
- Having hands on experience in designing and developing automation scripts for regression test cases using HP Quick Test Pro/UFT.
- Strong in SOA Testing using SOAP UI, HP Service Test for SOAP REST services.
- Experienced in Mobile testing using Mobile perfecto automation, Simulator/Emulator and Real devises.
- Good in creating and executing SQL queries to invoke the data results from various database tables in SQL server 2008 and IBM data studio 2.2.1
- Good in Load Runner and Apache JMeter tool to measure the performance threshold of the application.
- Having strong knowledge in Test Data Management and performed data management for AMEX - APPLE PAY project.
Professional Experience
Confidential
Role: Quality Assurance Tester
Responsibilities:
- Conducting test data walkthrough call with each test teams to understand the data needs and setup.
- Procurement of required test accounts from backend team.
- Performing risk assessment, tracking and reporting risks/issues w.r.t test data.
- Configuring web services in HP service test with Excel macro input sheet through OLEDB.
- Validating the test accounts using HP service test/SOAP UI and Macro.
- Troubleshooting the failure accounts with backend teams.
- Performing required data setup for the test accounts using Rest services.
- Scheduling call with different backend teams to discuss on the possibility of required setup such as Card status, Transaction Purchase and Payments , Credit History for the accounts.
- Performing Tokenization algorithm validation for the functional setup.
- Validation of account characteristics using HP service test/SOAP UI and Macro.
- Performing account mapping to the specific Test/Cope region.
- Performing web service testing on Apple pay Enrolling and Payment logic for various partner cards.
- Validate the sample test data in test environment with required service pointing.
- Verify the data logs from IBM data studio 2.2.1 using SQL queries.
- Deliver the required test data to testing team on time.
- Troubleshooting with test teams if there is any data issues. If needed, on call testing will be carried out.
- Tracking and logging the data defects in QC.
- Resolving the Data issues w.r.t environment or additional setup on daily basis.
- Publishing daily status report on Test data part.
Confidential
Role: Lead Test Analyst
Responsibilities:
- Participate in requirement analysis calls and understanding the project scope and requirements.
- Project creation in QC and submitting QC access requests.
- Preparing RRA Requirement Risk Analysis sheet and get the risk scores from each development teams.
- Perform Risk management and providing mitigation solutions.
- Scheduling requirement walkthrough call with all the development and test teams to freeze the business requirements into testable requirements. Then upload into QC.
- Preparation of requirement traceability matrix for each requirements vs Dev/Test teams.
- Consolidating Test approach from all the test teams and preparing E2E Test Strategy document.
- Conducting Test strategy walkthrough with business and PM to freeze the project in scope and out scope.
- Preparation of Sizing and initial Test plan creation using Mpp.
- Conducting Test plan walkthrough with all the development and test teams, adjust the timeline based on the needs.
- Discuss the final test plan with PM, freeze and publish the E2E time timeline
- Conducting test scenarios walkthrough call with BSAs.
- QC completion for design and build phase Test scenarios, Test cases for all the test teams. Test results and defects closure for Unit and Assembly testing.
- Conducting daily status call with all the teams to discuss on pending items and open defects.
- Review of Test data/ Test results/ Automation scripts in QC frequently.
- Track and Monitor the open defects.
- Frequently run the QC macros to verify the Requirement coverage, Mapping, Test results, Defects are in place and the environment downtime are captured.
- Resolving Test Environment issues, Data issues and other showstopper issues proactively.
- Tracking the completion of SIT and UAT on time with 100 requirement coverage sign off.
- Publishing E2E daily status report with complete environment up down details.
- Request for Test report from each test teams.
- Perform the internal audit in QC to achieve Zero observations.
- Preparation of E2E test report with all the metrics and publish to business to get their approval for Implementation tasks.
- Setup the prod environment well in advance and install the application with proper CMRs.
- Initial run with pre-production data and verify the results with business.
- 24/7 Troubleshoot call will be carried out for any production issues.
- Launching application successfully.
Confidential
Role: Lead Test Analyst
Responsibilities:
- Join and understand the business requirements and scope in requirement walkthrough call.
- Performing automation feasibility analysis based on the existing application.
- Recommend the approximate sizing for both manual and automation effort to the Test lead.
- Preparation of Test Strategy/Approach document with all do's and don'ts which includes desktop browsers, Mobile devices scope, QTP version/Framework, In house smart tools to be used, etc.. And share it to E2E after TA walkthrough call.
- Creation of Test plan using Mpp and share it to E2E team for approval.
- Conducting internal team discussion meeting to skill the QAT resources on the application and project scope.
- Performing risk assessment, tracking and reporting risks/issues.
- Splitting and assigning the tasks to each resources. And start creating the manual test scenarios, test cases for both Desktop and Mobile testable requirements.
- Preparation of test data request sheet and share it to test data management team after walkthrough call.
- Request for Application URL from development team to start creating the automation scripts for each modules using HP QTP/UFT.
- Conduct code review with the help of automation SME.
- Assemble the different module automation test scripts into the Hybrid framework and conduct the sample run to verify the expected results. Framework will be kept ready with QC sync for testing.
- Conducting test scenarios clarification calls with business if required.
- Validation on test data using SOAP UI for specific wsdl service.
- Perform Mobile testing in Mobile perfecto cloud application, executing automation scripts.
- Performing Test Execution, Test Results validation, Defect reporting managing in HP Quality centre.
- Publishing daily status report.
- Performing Sprint wise and Regression testing. Unresolved defects will be deferred to next sprints.
- After 100 Requirement coverage, perform the internal audit in QC to achieve Zero observations and publish the SIT sign off.
- Creating SIT Test Report/ with all metrics data and publish to E2E team and Business.
Confidential
Role: Lead Test Analyst
Responsibilities:
- Requirements and scope knowledge gathering from business.
- Performing automation feasibility.
- Preparation of Test Strategy/Approach document with all do's and don'ts which includes Web service testing, QTP version/Framework, In house smart tools to be used, etc.. And share it to E2E after TA walkthrough call.
- Creation of Test plan.
- Analyze the data needs from different Dev and Test teams.
- Preparing E2E Test data strategy document.
- Reporting and Tracking risk/issues.
- Coordinating with different backend teams to manage the test data readiness before Assembly testing.
- Request for Application URL from development team to start creating the automation scripts for each modules using HP QTP/UFT.
- Preparation and review of manual test scenarios and cases.
- Conduct code review with the help of automation SME.
- Assemble the different module automation test scripts into the Hybrid framework and conduct the sample run to verify the expected results. Framework will be kept ready with QC sync for testing.
- Performing web service testing using SOAP UI, or HP Service test with automated macro.
- Performing backend Mainframe screen validation and verifying the PUTTY logs using basics UNIX shell commands.
- Performing Test Execution, Test Results validation, Defect reporting managing in HP Quality centre.
- Publishing daily status report.
- After 100 Requirement coverage, perform the internal audit in QC to achieve Zero observations and publish the SIT sign off.
- Creating SIT Test Report/ with all metrics data and publish to E2E team and Business.
- Creating project learning documents.
Confidential
Role: Test Analyst
Responsibilities:
- Creating VB scripts for payment flow in banking app.
- Merging the separate modules into the standard Hybrid framework.
- Perform Test case mapping with QTP scripts.
- Ensure all the corner scenarios are covered with 100 requirement coverage.
- Execution QTP scripts and verifying test results updating in QC.
- Reporting the defects in QC using macro Test Log Generator .
- Running the automation scripts for Regression suits.
- Providing demo on automation flow with test results to business teams.
- Publishing cost save on automation scripts usage vs manual effort.
Confidential
Role: Quality Assurance Tester
Responsibilities:
- Writing test scenarios and cases based on the functional spec and requirements.
- Ensure all the corner scenarios are covered with 100 requirement coverage.
- Giving test conditions walkthrough call to BSAs.
- Creating simple QTP scripts to validate test accounts in applications.
- Collating defects metrics data from entire team and run the monthly metrics tool.
- Owning the separate module.
- Perform functional testing in desktop and mobile testing using Simulator/Emulator.
- Defect reporting in QC take over issues fixing calls with development teams.
Confidential
Role: Quality Assurance Tester
Environment: Visual Studio .net, SQL server, Test Director and Windows NT
Responsibilities:
- Analyzed Business Requirements, Technical and Functional Documents and prepared test cases.
- Involved in documenting Test Plan and Created Test Cases.
- Performed major role in the execution of test cases.
- Performed manual testing of the application and identified defects.
- Responsible for Functional, Performance Testing, Back End testing and User acceptance testing.
- Developed Test plan and modified the test plan when required in later stages of testing.
- Performed GUI Testing using Win runner as automated testing tool.
- Prepared test cases for Navigational testing, Functionality testing under load and GUI testing using Test Director.
- Parameterized the test scripts to generate and test different reasons for inquiry.
- Involved in database testing of the application to check for insert and update operations
- Handled unexpected errors using inbuilt exception handling.
- Performed regression testing to check for defects in previous tested modules.
- Correlated the unique data generated from the server such as Session ID.
- Analyzed transaction graphs, web resource graphs and network graphs to pinpoint the bottleneck.
- Involved in Database Testing using SQL Queries.
- Participated in meetings and walkthroughs.
- Logged the errors and track them using Bug tracker and co-coordinated efforts with the development team to solve the problems.