OBJECTIVES:

To enhance my professional software quality assurance skills in a challenging project that will allow me to apply my analytical, programming and research skills to make a significant contribution to a company's continued success.

CAREER SUMMARY:

• 7 years of working experience in Software Quality Assurance for Client/Server and Web Based Applications in Manual and Automation testing.
• Expertise in Entire Software Development Life Cycle and Test Development Life Cycle, Test strategies, Methodologies and processes compliance to standards.
• Professional with extensive experience in testing of various Domains like Mortgage, Telecom, Finance and healthcare domains on Windows and UNIX Environments.
• Expertise in manual testing includes Requirements Analysis, writing Test plans, Test Cases and Requirements Traceability Matrix.
• Extensively worked in all phases of testing including System, Integration, Regression, Load, Stress and User Acceptance Testing UAT .
• Good experience with Automation Testing Tools using Quick Test Professional QTP , Win Runner and Load Runner.
• Experience in software Test Management Tools like Quality Center and Test Director.
• Enhanced test scripts by parameterization, inserting check points and synchronization points.
• Performed data driven test using with multiple test data inputs typically using flat files and spread sheets.
• Experience in PL/SQL, DML and DDL, writing Complex SQL and test scripts for Backend Testing.
• Extensively used Unix Commands for various testing activities to troubleshoot issues in Unix Environment.
• Worked closely with the Product Acceptance team leaders, Project Leader, and Product Development teams from design through post-release product support to ensure design is testable and product requirements are met.
• Excellent interpersonal and customer relational Skills. Proven communication and presentation skills.

TECHNICAL SKILLS SUMMARY:

PROFESSIONAL EXPERIENCE:

Confidential

Sr QA Analyst

Project Description: Description: Confidential is one of the operating divisions of Health Care Service Corporation HCSC , which offers wide variety of Health and Life insurance products and services. Small Group Renewals is a java based web application, designed for renewing small group case online for IL, TX, NM, OK, and MT.

Responsibilities:

• Reviewed and Analyzed Business Requirements Document, Functional Requirement Specifications and Software Architecture Document
• Involved in manual testing of web services SOAP, XML/HTTP using SOAPUI.
• Involved in writing and modifying UNIX scripts using commands and as per UNIX requirements.
• Support in production checkouts, monitoring of daily processes/jobs in QA and PROD.
• Involved in Peer Reviews, Functional and Requirement Reviews.
• Involved in UAT and coordinating with users while performing User Acceptance Test.
• Expertise to create Check points like Standard, Bitmap, Text, Text area and Database checkpoints using Quick Test Pro QTP .
• Created Data driven scripts using data sheets and parameterized the data.
• Determining the Scope of Testing/Validations to be inserted in the automation scripts and preparing the automation test coverage report to team leads.
• Designed Test Automation Framework by coordinating with different Functional Testing Teams.
• Performed the Back-End Integration Testing to ensure data consistency on front-end by writing and executing SQL queries on Oracle.
• Used SQL queries to run Comparison testing to compare data in database and data displayed on front-end.
• Documented and reported the test results at end of the testing Phase.
• Used Quality Center to prepare test cases, procedures, requirements traceability matrix and managing the defects as per the business requirements.
• Performed System Testing, Functional Testing, Sanity Testing, End-to-End Testing, Back end Testing and Usability Testing manually and automated scripts for Regression Testing of the Application.
• Developed Test Designs for different scenarios.
• Document test results and provide status updates to the QA Team Manager and Test Coordinator.

Environment: Quality Center, QTP, Java, J2EE, JSP, Servlets, JSF, MQ Series, Web services, SoapUI, Web Sphere Server, Eclipse, ANT, Oracle 9i, SQL, PL/SQL, TOAD, XML, MS Office 2003, UNIX and Windows XP.

Confidential

Sr QA Tester

Project Description:

• Fusion - Oracle product that takes the best of all their products and fuses them together into one package. Principal is an early adapter of the Talent and Compensation functionality. Principal's goal is to move these products to production using a small pilot group of 2200 people.
• HR2HR - It is a part of Fusion database transfer, transfer take place in between people soft database to oracle database, automation scripts verify mapping process accuracy.
• Virtual Supply is web based system through which PFG sell and service products to clients.
• TeamSite - TeamSite is an application utilized to setup internet pages for Principal.
• OWA Outlook - Automated Outlook OWA Outlook Web Application application to verify Enterprise Vault Third party tool Functionality.

Responsibilities:

• Involved in developing Test Scenarios, Test Cases, Test Plans, Test Data and Requirements Traceability Matrix.
• Converted Business requirements and design documentation into test design products, which include Test Scenarios, Test Cases and Test Scripts.
• Knowledge Transfer on the Application from Business Development team and Functional Testing point of Contacts to analyze the redundancies and gaps
• Designing the spread sheets that allow the flow of the data and the object information for a particular functional scenario. Building Object Repository Descriptive Programming , Function Libraries and Error Handling concepts
• Developed test scripts using Quick Test Professional to validate the functionality
• Written SQL queries in QTP scripts in order to verify whether the data is properly updated in the database tables
• Extensively involved in Defect tracking, reviewing and analyzing and reporting test result using Quality Center.
• Test Script review, Development of test scripts for manual test scenarios and Parameterization of test cases using Spread Sheets. Extensively Descriptive Programming performed to develop the Automation scripts.
• Perform system testing, Regression Testing and UAT.
• Participating in Core Team meetings to review the test coverage and Application Quality
• Good exposure over UNIX environment.
• Performed Database Validation and manipulations using SQL and modified UNIX and Shell scripts.
• Developed the smoke test suite that validates the functional level of the application whenever there is a new build in development environment, this saves developers time to push the build to QA environment with confidence.

Environment: QTP 9.5, Quality Center 8.2, .NET 3.5, ASP.NET, C , SQL Server 2008, JavaScript, VBScript, Agile Methodology, HTML, XML, Web Services, Windows XP, I.E.7, MS Excel, UNIX.

QA Analyst

Project Description:

Confidential is a healthcare company. Medco provides clinically-driven pharmacy services designed for private and public employers, health plans, labor unions and government agencies of all sizes, and for individuals served by Medicare Part D Prescription Drug Plans. The Company operates in two segments: Pharmacy Benefit Management PBM and Specialty Pharmacy. Medco have started the Medco 2.0 Program which involves moving most PBM applications to a higher technology platform and with enhanced features to serve clients better.

Responsibilities:

• QA Analyst Role in Pharmacy Benefit Manager domain with Client Medco in Agile methodology in Pega System Environment.
• Participated in Vision Calls for User Epic Stories and understand scope of Business Requirement and dependencies against each user story
• Designed and developed Test plan, Test strategies, and Test Cases using Quality Center
• Created Test Cases, Review Test Cases from Other team members and Review the same with Product Owner.
• Test Execution for Functional and Regression Requirements in every Sprint and Defect tracking End to End
• Converted manual test cases to automation scripts using QTP
• Participated in Sprint Planning, Daily Stand-up calls, Test Reporting, Sprint Demo and Retrospective.
• Participated in System Integration and Quality Assurance UAT testing for Medco Medicare Applications.
• Developed and executed SQL queries for back-end testing in SQL server database.
• Involved in Back end testing to make sure that data is processing properly in back end and front end using SQL queries.
• Performed User acceptance testing of the application by creating and running demo versions of the application with prospective users.
• Developed Weekly Test Status Reports and send to Senior Management for Reporting.
• development team and project manager.
• Working and communicating with offshore teams to perform testing in an effective manner and mentor offshore team on testing strategies and testing requirements and report results to the
• Interacted with all the managers and identifying the gaps Gap Analysis between the different applications and executing the End to End Use Cases Scenarios.
• Identify all Risks and Issues related to Testing and Communicate effectively with Mitigation approach wherever possible.
• Involved in updating the QA process metrics every week which would track the project documents and which will be used for generating the metrics for the project.

Environment: Project Management Framework PMF , Agile Process in Pega Environment, Mercury Quality Center, QTP, Web services.

Confidential

Test Engineer

Project Description:

Confidential Centers FSC , Copper lines and VOL lines. It provides integration with several applications like EVRC, IHA, iCAD and provides tools that improve resolution times as well as offering a simplified troubleshooting process. The goal of this application is to reduce misdirect between the fiber, copper and VOLl centre which turns a big revenue for Verizon. Also the benefits of the iCAD VOL is to maximize the amount and quality of information that an agent receives and to reduce misdirect.

Responsibilities:

• Reviewed and analyzed business requirements document and executed Test Plans and Test cases.
• Executed different Test Scenarios to conduct testing on the application.
• Involved in System Integration Testing and Regression Testing.
• Involved in verifying data flow between multiple interfaces of the sub systems involved.
• Involved in Functional and Regression testing using QTP.
• Conducted regression testing and backward compatibility after bug fixing.
• Reported problems and tracked defects using Quality Center.
• Executed the Test Scripts and analyzed the results using Quality Center.
• Conducted database testing using SQL queries.
• Created SQL queries to retrieve data from database to validate the input data.
• Involved in Baseline, Regression, GUI, Functional, and sanity testing.
• Participated in User Acceptance testing by coordinating with end users.
• Participating in project meetings, QA status meetings and release meetings.
• Helped the development team to identify the bottlenecks in improving the system.
• Used same time for communicating with the developers and other team members.
• Met the deadlines as per the planned schedule.

Environment: J2EE, Oracle 10g, HP Quality Center, Andrew XML tool, XML Spy, TOAD for SQL, QTP, MS-Excel, MS-Word

Confidential

Test Engineer

Project Description:

• Confidential are used to keep track of BT's telecom activities.
• It could be as simple as giving a telephone or broadband connection to a customer
• as complex as building an exchange. BT planner is a person who plans jobs uses NIMS application to keep track of BT's telecom activities.
• The telecom activity that needs to be tracked regularly is stored in NIMS as a job. NIMS jobs are progressed by the planner as and when there are updates from the field engineers regarding work progress.

Responsibilities:

• Responsible for defect management includes, defect logging, defect tracking, defect triaging and defect closure.
• Involved in writing of modification reports for errors identified in testing and clearly communicated with development via defect tracking system.
• Conducted Build Verification test
• Involved in verifying the test plans written by the test lead for accuracy.
• Participated in BRD walkthroughs along with Business System Analysts, development team.
• Involved in functionality testing, system testing, integration testing and regression testing.
• Created test scripts using Quick test professional
• Extensively used QTP Standard checkpoints, Bitmap checkpoints, and Database checkpoints while doing the functional test on the web application.
• Conducted Synchronization, Data-Driven test and also regular expressions to enable QTP to recognize objects.

Environment: Java, EJB, JSP, QTP, Web logic Server 7.0, Oracle 8i, PL/SQL, Oracle Web Server, Windows 2000/XP, PVCS Tracking Tool.