SUMMARY

• Coordination with Business, designers/developers, service providers e.g. environment and external teams other linked applications/systems for dependencies and required artifacts
• Continuous process improvements and automation where feasible
• Stakeholders and Resources
• Risks including mitigation/contingency , Issues Assumptions/Dependencies
• Schedule Effort using EVA Earned Value Analysis methodology
• Documentation and maintenance of project plan including the following:
• Overall delivery responsibility for all project artifacts from planning to execution/closure phases
• Execution of Test Cases and inputs to test reports
• Documentation of Test Scenarios and Test Cases
• Requirement Analysis and creation of traceability matrix RTM
• Ensure creation of following documents by the team review by stakeholders
• Test Summary and project closure reports including evidence of test
• Test and defect metrics during execution
• Test Strategy Test Plan including Test Approach during planning preparation phase
• Documentation/updates to below test artifacts review by stakeholders
• Defect management including triaging and tracking/reporting of defect metrics during execution
• Handling test execution including capturing/reporting of relevant metrics status
• Ensuring setup of test environment and preparation of test-data as part of execution readiness
• Hands on experience in Unit/Integration developers , User Acceptance Testing Business , database testing ETL testing and technical testing performance, security
• Well versed with all functional system/regression and non-functional aspects of testing are covered on the target environments windows, web, host/legacy and platforms desktop, browser, mobile for manual automation testing including identification of automation scope
• Expertise in implementing, monitoring and evaluating QA processes, expertise in providing accurate estimates by manual techniques and using tools also, plays active role of Defect Prevention Coordinator and Risk Analyst.
• Expertise at working in multivendor and multi-location environment. Act as liaison between business, project manager, application team, and offshore test team.
• More than 13 years of IT experience, worked on Health Care, Insurance, Retail, Publishing, Hospitality and Banking domain. I have more than 4 years of onshore client facing experience. I have more than 3 years of Test Manager and 5 years of Test Lead/QA Lead experience.
• Coordination between client, onshore and offshore teams including status calls facilitation with other teams as required for project needs
• Preparation of reports periodic ad-hoc for different stakeholders on the project status
• Estimation of effort using WBS work breakdown structure and UECT Use-case based Estimator tool methodologies and resource planning
• Implementation/usage of testing tools and methodologies industry-standard client-specific
• Management of resources including mentoring/training and meeting team needs for project
• Project closure post completion including documentation of best practices and lessons learnt

Technical Skills

QA lead

Confidential is a leading global financial services firm and one of the largest banking institutions in the United States, with operations worldwide. It is the largest bank in the United States, with total assets of US 2.515 trillion. It is a major provider of financial services, and according to Forbes magazine is the world's third largest public company based on a composite ranking. I have handled 2 projects CPO and Authoring tool.

Role : QA lead

My Responsibilities include:

• Responsible for UAT testing for CPO Compliance Policy Management and Authoring tool.
• Responsible for creation of UAT strategy and UAT plan.
• Estimation for system test and for support of UAT.
• Responsible for completion of UAT and ETL testing.
• Handling Production issues and minimizing their occurrence.
• Responsible for providing test results and all test closure documents.

Confidential . is the largest managed health care, for-profit company in the Blue Cross and Blue Shield Association. WellPoint was formed in November 2004 following a merger of Anthem and WellPoint Health Networks Inc. It has many on line portals like Availity, ICR Interactive Care Review , WMDS WellPoint Medical Decision System and ACMP Anthem Care Management Platform for Providers and for in house users. I have handled 2 projects ICR and ACMP.

Role : Test Lead/Test Manager.

My Responsibilities include:

• Ramping up the teams at both onshore and offshore and implemented On shore off shore model without any delta.
• Responsible for quarterly releases for both ICR and ACMP.
• I am responsible for making coordination with business, different test leads and Dev managers of different products.
• Estimation for system test and for support of UAT.
• Handling Production issues and minimizing their occurrence.
• Responsible for providing test results and all test closure documents.

Confidential is a group of insurance and financial services companies in the United States. The company also has operations in Canada. The group's main business is State Farm Mutual Automobile Insurance Company, a mutual insurance firm that also owns the other State Farm companies. The corporate headquarters are in Bloomington, Illinois. State Farm is ranked 44th in the 2013 Fortune 500.

Role : Test Manager.

Tool used : Quality center, Share Point.

My Responsibilities include:

• Responsible for implementation of QA processes for statefarm.
• To create different phases of system test for different lines of business Health, Auto and Fire .
• I was responsible for making coordination with different test leads and Dev managers of different LOB's.
• Estimation for system test and for support of UAT.
• Point of contact for Client and Dev teams different Vendor at onshore.
• Responsible for providing test results and all test closure documents.

4. Hilton Hotels

The Hilton Hotels brand is one of the largest hotel brands in the world Founded in 1919 by Conrad Hilton. Hilton bought his first hotel, the Mobley Hotel, in 1919 in Cisco, Texas. Till 2010 there are over 530 Hilton branded hotels across the world in 78 countries across six continents. I played the role of test manager for this assignment

Role : Test Manager.

My Responsibilities include:

• Estimation for system test and for support of UAT.
• Responsible for ramping up onshore and offshore team.
• Point of contact for Client and Dev team different Vendor at onshore
• SME for review process for Hilton.
• Responsible for providing test results and all closure documents.

Confidential is one of biggest player in insurance domain in Canada. All Sunlife applications are based on Mainframe. I have worked on both health it contains dental, disability and accidental cases and medical it covers illness insurance. My main area was assigning benefits and plans to individuals and groups, card generations, claims processing and retirement processes. Applications used by me are CHESS Claims Handling Enhanced Software System CHESS-43 For creating members, assigning benefits to them and for processing claims CHESS-24 To creating adhoc card requests for members and dependents TSO To view and update datasets and CA-Dispatch For viewing reports .

Role : QA lead

My Responsibilities include:

• Handled the Black Box Team of 8 people.
• Point of contact for Client and onshore counter part.
• SME for review process for Sunlife.
• Creation of test plan
• Thrashing of Bugs.
• Handling customer issues.
• Appraising the team members.
• Helped in triaging of defects.
• Responsible for providing and arranging functional trainings to team.

Confidential is the biggest chain of electronic goods and their repair in Confidential. This Application is running on more than 20,000 locations allover the world. The STAR Repair application is used at all Geek Squad Precincts for in store and service centers repairs for tracking items brought in by customers for repair upgrade and general maintenance. Application helps in sending the notification mails to customers stating about the repair system .Automatic calling system for customers is also available.

Role : QA lead, Risk Analyst.

Tracker.

My Responsibilities include:

• 1. Handling the Black Box Team of 24 people.
• 2. Creation of test plan
• 3. Review of test cases.
• 4. Thrashing of Bugs.
• 5. Handling customer issues.
• 6. Appraising the team members.
• 7. Helped in triaging of defects.
• 8. Interaction with client on regular basis.

Confidential

It is a web based Application for managing shipping system. This application is used by carriers Courier companies , shippers, and clients and by warehouses. This is a sort of logistics application which takes whole shipping process from booking to shipment to tracking to return management.

Role : QA lead, Defect Prevention Coordinator, Risk Analyst.

Tool used : Jira, Artifacts, Defect Tracker.

My Responsibilities include:

• 1. Handling the Black Box Team of 12 people.
• 2. Creation of test plan
• 3. Review of test cases.
• 4. Thrashing of Bugs.
• 5. Handling customer issues.
• 6. Helping the Automation team to Run Test Cases.
• 7. Appraising the team members.
• 8. Helped in triaging of defects.

Confidential

worldwide used QuarkXPress 7.0 .It runs on Win OS, and MAC OS X.

Role : Team Lead cum Mentor.

Tool used : Silk Test, Silk Radar.

My Responsibilities include:

• Enforcing company's Quality Standard in QE team
• Measures product's weekly health and send report to Manager.
• Thrashing of Bugs.
• Maintains effective communication and work closely with peer Team Leads working on same product.
• Handling the QLA Quark License Administrator .
• Handling Activation Server.
• Reviewing Test Plans and DIT'S.
• Reviewing Automation Scripts
• Helping the Automation team to Run Test Cases
• Handling customer issues

Confidential The project was made for Punjab Anand Lamp Industries Limited PALI , an associate of Koninklijke Phillips Electronics N.V. Holland. Project mainly consists of controlling the quality of their products. Mainly Four types of Quality Checks are performed for assuring quality of the products namely Statistical Quality Check, Process, Photometry Test and Glow Test Record. Crystal Reports Version-7 was used for reports. Online help is available on all the screens.

Role: - Software Engineer

The project was made for Punjab Government to enforce the PNDT Act As per the decision of Supreme-Court mainly consist of maintaining all the important information regarding patients visited there reasons for diagnosis, complaints against Ultra-sound centers, Actions against them about all the Ultra-Sound centers of region. Crystal Reports Version-7 was used for reports. Jira was used as configuration and defect tracking tool.