Profile

• Software Testing Analyst with 16 years of experience in testing Web, Mobile Phone, iPad, Client Server and Mainframe applications, problem resolution, system documentation, and quality process improvement
• Experiences include software development life cycle support for manual and automation testing including Functional testing, Integrated testing, System testing, Regression testing, End to End testing, Negative testing, Boundary testing, Business Process testing, User Acceptance testing, project management, and quality assurance
• Results-driven, self-motivated, decision maker, positive attitude, team player, problem solver, dedicated work ethic, flexible and desire to learn and grow with a fast-paced organization
• Experience with Agile/Scrum, waterfall methodologies, Remote work, On shore and Off shore teams and Test driven development

Technical Skills

Testing Tools: ALM, Quality Center, QTP, TFS, Visual Studio, Test Manager, JIRA, Confluence, Rally, Test Rail, SQL Developer, Toad, Test Director7.6, Win Runner, QA Run, JSON, Fiddler

Operating Systems: iOS, Unix, AIX, Sun5.8, Solaris2.8, Windows 8/7/ Vista/XP, VAX/VMS

Databases: Oracle, SyBase, DB2, SQL Server 2012/2008R2/2005, MS Access

Languages: SQL, C, C , Java, Java Script, VB, VB Script, TSL, HTML, XML, Ruby, PHP

Project Management: MS Office, Word, Excel, Power Point, Visio, Lotus Notes, MS Project, SSIS

Professional Experience

Confidential

Remote QA Consultant

• Reviewed business/functional requirements and technical specifications of the application and developed Test Plans, Test Scenarios and Test cases
• Tested Medical/Physician claims processing, Billing, Reports
• Involved in Manual Testing, Smoke Testing, Usability Testing, Functional Testing, End to End Testing, Regression Testing and User Acceptance Testing
• Executed test cases during integration, system and regression testing phases
• Interacted with Business Analysts and Developers for deferred defects
• Wrote SQL scripts to extract data from Tables and perform data validation

Environment: Oracle, SQL Developer, Ruby, Apache, PHP, Rally, Jenkins, GitHub, JSON, Fiddler

Confidential

Senior QA Engineer

• Design, creates and execute project test plans and detailed test cases based upon standards, specifications, requirements, real-world scenarios and user stories for manual and automated testing.
• Determines test methodology per project based upon scope and timelines.
• Execute black-box functional and integration , system, acceptance, and regression test cases for software and hardware solutions.
• Identify and analyze deficiencies, anomalies, faults, or discrepancies through the use of test cases, gather relevant logging and error data, and verify fixes.
• Write SQL code as part of data setup, as well as to verify test results in manual and automated testing
• Setup and maintain test platforms and environments applicable to mobile and web-based test projects.

Environment: Visual Studio 2010, TFS, Test Manager, SQL server 2012/2008R, Win 8/7/XP, C , QTP

Senior QA Consultant

• Create test plans and test cases as they relate to testing project requirements to ensure the overall quality of software delivered
• Coordinated, gathered, created test data, and verified test results using SQL programs
• Review and provide input on all project level documentation
• Create requirement/test case relationship traceability
• Involved in Manual Testing, Smoke Testing, Usability Testing, Functional Testing, End to End Testing, Regression Testing and User Acceptance Testing
• Involved in gathering Test Data according to the requirements
• Executed test cases during integration, system and regression testing phases

Environment: Visual Studio 2010, SQL server 2012/2008R/2005, Windows 7, C , C , JIRA, Confluence, Test Rail, Hexawise automation tool

Senior QA Consultant

Develop and maintain test plans, manual and automated test scripts for user interface, functionality, system and ad-hoc testing Execute regression tests, functional tests and data tests Assist in the development and maintenance of user manuals and guidelines Install applications in QA, develop software release documents Tested iPhone and iPad applications, both client and admin parts and integration Tested web applications, web services and data synchronization for Crew tablet web application which is used in Telecom and construction industry for field engineers Worked on Forms automation project where paper forms were converted into electronic form using InfoPath. Tested the forms, security around the forms, and workflow Performed functionality and security testing for a third party web application customized for Claims department Tested an automated provisioning process for Active Directory User Objects named Active Directory Worker Account Management Process using following technologies: PowerShell 2.0, Quest Active Roles Management Shell for Active Directory, Microsoft AD-LDS Responsible for providing management reporting for all activities and history logs including issues report and test iterations Wrote complex SQL queries to join multiple tables to extract and verify data

Environment: Visual Studio 2010, SQL server 2008R, Windows 7, C , TFS, ASP.net, Quality Center 10.0/11.0, QTP

Senior QA Consultant Reviewed Requirements Documents, Data Dictionary, Create test plan and test cases Executed test cases, created and retested bugs, gather defect metrics and report test results Performed e-commerce testing, validate real estate data received from multiple counties i.e. Mortgage, Foreclosure, Deeds Tested Smart clients application using ClickOnce technology to install and run a Windows application by clicking a link in a web page Tested data synchronization between local database and database residing on server Tested SSIS reports

Environment: Visual Studio 2010, SQL server 2008R2, MTM, Windows 7, C , TFS, ASP.net, SSIS

QA Lead

• Involved in all phases of the Software Development Life Cycle from gathering and publishing project requirements, formatting conceptual and detailed system designs, creating program specifications and all levels of testing plans, as well as coordinating user acceptance testing and implementation planning
• Independently determined release criteria and testing quality metrics
• Understood proper documentation of issues, issue tracking, and regression
• Perform issue isolation and analysis techniques. Issues may occur in applications or associated data systems
• Tested Patients Care/Customer care applications for HIPPA changes
• Tested Eligibility, Medicare/Medicaid and Commercial Insurance Verification, Claims processing, Credit Card processing, Doctors Orders processing, Doctors NPI database
• Documented and performed analysis on test results
• Executed manual and automated test cases
• Test Web Ecommerce Applications B2C, B2B
• Design and develop test plans and detailed test cases from product functional specifications
• Responsible for regressing issues submitted by other departments to insure appropriate entry into the issue tracking system
• Record, edit, and manually script automated testing scripts in Mercury Quick Test Professional
• Reviewed and tested in Visual Basic and VB.Net, Review and test stored procedures in Microsoft SQL Server
• Performed Technical mentoring of junior staff members on test processes
• Generated software builds using Microsoft Visual Source Safe
• Represented QA department in Process Improvement
• Coordinated and managed User acceptance testing
• Coordinated testing efforts as a function lead on various software including delegation of responsibilities
• Wrote SQL queries to join multiple tables to verify test results

Environment: VB 6, VB.Net ,Visual Studio 2008, Windows XP, SQL Server2005/2000, QTP, MS Office, Visio, Business Objects, TFS, ASP.net

Senior QA Consultant

• Devise Test Strategy depending on project needs
• Write and Execute Test Cases and Bug Reporting
• Reviews and provides input on the accuracy, clarity and testability of requirement documentation
• Creates, executes and maintains automated test scripts
• Isolates software problems, writing clear and detailed defect reports. Assists development with defect reproduction
• Validates issues reported as fixed
• Communicates issues and status to team and management

Environment: VB .Net, Visual studio, Windows XP, SQL Server 2005, Quality Center, QTP, MS office

Senior QA Consultant

• Acted as in lead capacity by assigning and reviewing the work of others
• Performed Manual and Automation testing
• Developed test strategy, test matrix, wrote test cases, test plans, and test procedures for multiple application enhancements
• Tested and troubleshooted Adobe Acrobat, Mainframe, Web based, and MS Office driven applications.
• Tested compatibility with various internal applications including Adobe Acrobat, MS Office and several Operating Systems Windows 98se, Me, XP, Netware 4.0
• Defined and tracked quality assurance metrics and open defect counts
• Work closely with the Documentation team to insure the content is meaningful and correct
• Participated in peer reviews
• Write and coordinate Problem Identification tickets Defect tracking and ensure the appropriate hand-offs and retesting takes place
• Generates test reports with metrics giving details of issues found, resolutions, and recommended actions

Environment: C , Visual studio, VB .Net, SQL Server, BiZTalk, VISIO , Windows XP/ Vista, Quality Center , Test Director, QTP, MS Project , MS PowerPoint , MS Office, TFS, ASP.net

Senior QA Consultant

• Performed Manual and Automation testing , created defects based upon test results
• Analyzed systems and requirements to create test cases
• Created automated test scripts and test data sets
• Conducted QARun training for junior team members
• Created user manual for help desk team

Environment: Oracle financials, QA Run, MS Office, Oracle 11i, VB 5.0, Windows XP

Senior QA Consultant

• Terminals
• Conducted regression testing using Quick Test Pro on all possible new builds.
• Manually tested before automating the application for Regression testing comparing the actual results with the expected ones.
• Developed and executed manual test cases and verified actual results with expected results.
• Analyzed Business requirement and Functional Specification documents and created test cases, test scripts and test procedures
• Created Integration and system test plan
• Involved in Testing and Certifying Gift Card and New POS applications
• Involved in testing different interfaces like STAR, ANSI, EFUNDS and BOA for financial Transactions
• Conducted Fraud Detection testing on Motorized and Dip reader ATM's and verified messages on Base24.
• Developed scripts manually and worked with Quick Test Pro for developing automation scripts, VBScript was used to write the test scripts.
• Involved in Integration, Functionality, and Regression testing
• Performed data driven testing by passing parameters from text files
• Conducted database testing by developing SQL Queries
• Used Test Director for writing and executing test cases, reporting and tracking defects
• Investigated causes of test failures. Isolated environment issues from code failures. Created change requests, for failed executions
• Wrote SQL scripts to query, or update particular records in the DB2
• Provided guidance and direction to junior QA testers

Environment: Oracle, Toad, .Net, VB, Java, DB2, SQL Server, Quick Test Pro 6.0, Test Director 7.6 , Windows XP, SQL, Teradata, MQ Series, MS Office

QA Analyst/ Consultant

• Performed Manual and Automated testing of 'Easy Check-in Online' web application
• Participated in preparing Test Plan based on User Requirements Document URD
• Analyzed system requirements and functional specification documents.
• Developed Test Cases and Test Scripts to cover overall quality assurance testing.
• Interacted with Developers to follow up on Defects/Issues
• Tested the application on various browsers and platforms
• Participated in requirement and development walkthroughs and reviews
• Performed Negative testing to find how the functions performs when it encounters invalid unexpected values
• Created Data Driven Scripts using WinRunner 7.0

Environment: Win Runner 7.0, XML, HTML, JAVA, JDBC, Servlets, Oracle, MS Office, JSP, Flash MX, WSAD, DHTML, ASP, J2EE, Windows XP/2000

Senior QA Analyst/ Consultant

• Familiarity with iterative, incremental product development
• Performed Integration and System testing and assisted with acceptance testing.
• proactively discover technical problems on installed applications and coordinate their resolution
• Created test cases, test scripts derived from business requirements and functional specifications
• Performed testing of point of sale based Revenue Management System focusing on Pricing and Billing
• Participated in test planning, establishing test framework test strategy
• Conducted Regression testing on each new build of the application
• Used AutoSys tool to schedule and execute background jobs
• Created SQL queries to validate data

Environment: SyBase, Windows 2000, Web Logic server, XML, MS word, Excel, AutoSys Tool

QA Lead, Financial applications

• Developed QA test plan which detailed the testing scope, strategy, test requirements and resources
• Provided Project Manager with project specific test resource requirements and testing timelines.
• Represented QA on Project teams, identified QA's function and tasks related to the project
• Developed detailed test cases to execute manually or through automation
• Reviewed technical and user specifications
• Planned and organized all tasks associated with feature and regression testing from requirements phases through delivery to the business units.
• Performed Integration Testing, Functional Testing, Regression Testing and User acceptance Testing
• Analyzed and documented test output and managed resulting defects through re-testing cycles.
• Provided guidance support to junior members of the System Test team regarding the execution of test methodologies and test automation practices
• Reported and communicated current status on all open projects to management
• Created User Manuals for new and existing features
• Created accurate and comprehensive testing estimates
• Performed back-end testing using SQL and Unix
• Used Unix Korn shell scripts and Perl scripts to run background jobs
• Tested functional and security privileges of the application using XML APIs
• All the test scripts were first manually executed and then recorded the same in Win Runner. All the issues that came up during this process were logged in Test Director as defects.
• Function as Subject Matter Expert SME for wireless billing

Environment: WinRunner 7.0, LoadRunner 6.0, TestDirector 6.0, Java, Java Script, HTML, DHTML, XML, Oracle 8.1.7, Unix Solaris2.8, IBM AIX, Perl, Windows NT, VB, VB Script

Healthcare applications

• Work with client groups to identify and analyze business requirements and processes to design
• Research and evaluate alternative solutions and recommend system design solutions
• Design, test, and implement Lotus Notes applications, proficiency in Lotus Script
• Integration experience with MS Office tools
• Performed Notes application and security testing

HMO Healthcare Applications

• Responsible for development and testing of Power Builder application
• Participated in design and review meetings, created technical documents
• Developed and tested Menu functions, User events, and inheritance features using Power Script and SQL
• Performed unit testing and white box testing, helped users in testing the product at client site
• Interfaced with Business Analysts , developers to resolve the technical issues